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7 Best Internet Providers in West Union, WV

Find internet availability by address in West Union, WV

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | West Union ISP Report Card | Business Internet in West Union

West Union ISP Report at a Glance
ISP grade West Union ISP Report Card C-
Average speed Download Speed for Most Households 958 Mbps
ISP count Number of Internet Service Providers 7
Customer review count Real West Union Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

West Union has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in West Union.

West Union overview

West Union has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in West Union.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Frontier

Frontier logo

Availability:

73.1%

Customer Rating:

3.4 of 5 stars

(166)

View Plans

1-877-361-2072 Price: $44.99 - $134.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in West Union.

Max Download Speed InfoCalculated from the maximum speeds available to most West Union residents, weighted by user distribution.

Customer Rating

Fiber

2.0%

7,000 Mbps

7,000 Mbps

Fiber: 3.8 of 5 stars

(110)

DSL

71.1%

62 Mbps

115 Mbps

DSL: 2.5 of 5 stars

(46)

Armstrong

Armstrong logo

Availability:

64.3%

Customer Rating:

3.3 of 5 stars

(25)

View Plans

Price: Starting at $34.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in West Union.

Max Download Speed InfoCalculated from the maximum speeds available to most West Union residents, weighted by user distribution.

Customer Rating

Fiber

13.8%

1,000 Mbps

1,000 Mbps

Fiber: 3.3 of 5 stars

(10)

Cable

56.6%

750 Mbps

750 Mbps

Cable: 3.3 of 5 stars

(13)

Citynet

Citynet logo

Availability:

42.0%

Customer Rating:

4.0 of 5 stars

(4)

View Plans

Price: Starting at $85.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in West Union.

Max Download Speed InfoCalculated from the maximum speeds available to most West Union residents, weighted by user distribution.

Customer Rating

Fiber

42.0%

1,000 Mbps

1,000 Mbps

Fiber: 4.7 of 5 stars

(3)

Shentel

Shentel logo

Availability:

3.3%

Customer Rating:

3.5 of 5 stars

(35)

View Plans

Price: Starting at $65.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in West Union.

Max Download Speed InfoCalculated from the maximum speeds available to most West Union residents, weighted by user distribution.

Customer Rating

Cable

3.3%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(24)

Above are the top 4 providers in West Union, WV for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


EarthLink

EarthLink logo

Availability:

55.4%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in West Union.

Max Download Speed InfoCalculated from the maximum speeds available to most West Union residents, weighted by user distribution.

Customer Rating

Fixed Wireless

55.4%

25 Mbps

25 Mbps

Wireless: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

74.4%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in West Union.

Max Download Speed InfoCalculated from the maximum speeds available to most West Union residents, weighted by user distribution.

Customer Rating

Fixed Wireless

74.4%

70 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

AT&T

AT&T logo

Availability:

55.4%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in West Union.

Max Download Speed InfoCalculated from the maximum speeds available to most West Union residents, weighted by user distribution.

Customer Rating

Fixed Wireless

55.4%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(164)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for West Union residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local West Union ratings may vary and are shown below.

Who is the Best Internet Provider in West Union, WV?

T-Mobile Home Internet is the best internet provider in West Union based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in West Union, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 74.44% of the city.

The chart and table below show average customer ratings from customers in West Union, West Virginia, and customers throughout the country.

Top Rated Internet Providers in West Union


T-Mobile Home Internet5.004.04
Citynet4.004.29
Shentel3.713.43
Frontier2.383.39
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all West Union Internet Providers

ISP / Tech TypeWest Union OverallWest Virginia OverallNational OverallFor Service
T-Mobile Home Internet (0) (1) (284)View Plans
Citynet (0) (4) (4)View Plans
Shentel (0) (7) (33)View Plans
Frontier (0) (8) (143)View Plans
AT&T (0) (1) (924)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Armstrong (0) (0) (21)View Plans
Viasat (0) (0) (11)View Plans

Based on 22 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for West Union residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Citynet wins for second-place in West Virginia, with 4.00 out of 5 stars and 42.0% coverage in West Union.

At a national level, based on 1450 national reviews for any of the providers listed above, Armstrong is rated higher than any other provider, with a rating of 3.36 out of 5.

Which Providers are Available at my Home in West Union?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

West Union, WV map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in West Union?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Citynet and Shentel should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in West Union

Max Advertised Speed in West Union, WV


ISP / Tech TypeMax Advertised Speed
Frontier Communications7,000 Mbps
Shentel1,000 Mbps
Citynet1,000 Mbps
Armstrong1,000 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
AT&T25 Mbps
EarthLink25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in West Union


T-Mobile Home Internet5.003.96
Shentel4.143.91
Citynet4.004.39
AT&T4.003.75
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeWest Union SpeedWest Virginia SpeedNational SpeedFor Service
T-Mobile Home Internet (0) (1) (284)View Plans
Shentel (0) (7) (33)View Plans
AT&T (0) (1) (924)View Plans
Citynet (0) (4) (4)View Plans
Frontier (0) (8) (143)View Plans
HughesNet (0) (1) (18)View Plans
Armstrong (0) (0) (21)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Based on data reported by West Union ISPs to the FCC, the fastest speeds in the city are available through Citynet and Shentel. These internet providers offer speeds up to 7,000 Mbps in West Union. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in West Union?

West Virginia customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Shentel is rated in second place for affordability by the company’s West Union customers with an average price rating of 3.43 out of 5.

The chart and graph below show how customers in West Union, West Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in West Union


T-Mobile Home Internet5.004.11
Shentel3.432.96
Citynet3.003.29
Frontier2.503.37
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeWest Union AffordabilityWest Virginia AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (0) (1) (284)View Plans
Shentel (0) (7) (33)View Plans
Citynet (0) (4) (4)View Plans
Frontier (0) (8) (143)View Plans
HughesNet (0) (1) (18)View Plans
AT&T (0) (1) (924)View Plans
EarthLink (0) (0) (12)View Plans
Armstrong (0) (0) (21)View Plans
Viasat (0) (0) (11)View Plans

West Union Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for West Union below, including the metrics used and how West Union compares to the rest of West Virginia and nation.

West Union ISP Report Card: C-
Metric

(hover for details)
West Union West Virginia USA
50.02% 54.33% 67.25%
958 Mbps 3,623 Mbps 3,293 Mbps
3.8 5.5 6.8

 

West Union Digital Connectivity Index: 54 / 100
Metric

(hover for details)
West Union West Virginia USA
2.8 2.5 2.7
10% 9% 14%
90% 90% 95%
83% 85% 90%
67% 69% 75%
69% 71% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

West Union ISP Report Card & Digital Connectivity Index

The ISP Report Card in West Union is C-, which is comparable to other cities. The local demand for broadband internet connectivity in West Union is high with a score of 54 / 100 in our Digital Connectivity Index. This means that internet service providers operating in West Union have done a average job meeting the needs of its residents.

The West Union ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

83% of West Union households have an internet connection despite having 97.69% availability. 67% of households have fiber, cable, or DSL, 9% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 67% of households have a broadband connection such as fiber, cable or DSL available to their home, 69% subscribe to it. A moderate amount of West Union residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to West Union?

Blandville, WV

  • ISP Report Card: C
  • Digital Connectivity Index: 43 / 100
Central Station, WV

  • ISP Report Card: C+
  • Digital Connectivity Index: 70 / 100
Canton, WV

  • ISP Report Card: C+
  • Digital Connectivity Index: 21 / 100
New Milton, WV

  • ISP Report Card: C
  • Digital Connectivity Index: 36 / 100
Greenwood, WV

  • ISP Report Card: C+
  • Digital Connectivity Index: 66 / 100
Flint, WV

  • ISP Report Card: B-
  • Digital Connectivity Index: 34 / 100
Wilbur, WV

  • ISP Report Card: F
  • Digital Connectivity Index: 41 / 100
Porto Rico, WV

  • ISP Report Card: C+
  • Digital Connectivity Index: 59 / 100
Joy, WV

  • ISP Report Card: D+
  • Digital Connectivity Index: 54 / 100

How Much Speed does a West Union Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in West Union is 2.8, which is larger than the West Virginia average of 2.5 and larger than the national average of 2.7. West Union's average household income is $65,704 which is higher than the West Virginia average of $63,443 and lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

West Union also has 13% of its population enrolled in school between the 6th grade and college level, this is lower than the West Virginia average of 14%. Additionally, 10% of residents work from home, which is higher than the 9% of residents in West Virginia who work from home. This and other factors you can see above show us that the community of West Union has an average need for internet connectivity and speeds.

Compared to the rest of the country, West Union households are more technology-disengaged. 90% of households have some sort of computing device, 81% have desktops or laptops in the home, and 77% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in West Union?

Citynet Fiber in West Union, WV

Citynet logo

Availability:

42.0%

Customer Rating:

4.7 of 5 stars

(3)

Avg. Download Speed

1,000 Mbps

Citynet offers Fiber service to 42.0% of West Union homes. Across the city, Citynet Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Citynet Fiber. Citynet Fiber is rated higher than other types of internet service available in West Union from Citynet in terms of customer satisfaction.

Armstrong Fiber in West Union, WV

Armstrong logo

Availability:

13.8%

Customer Rating:

3.3 of 5 stars

(10)

Avg. Download Speed

1,000 Mbps

Armstrong offers Fiber service to 13.8% of West Union homes. Across the city, Armstrong Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Armstrong Fiber. Armstrong Fiber is rated the same as other types of internet service available in West Union from Armstrong in terms of customer satisfaction.

Frontier Fiber in West Union, WV

Frontier logo

Availability:

2.0%

Customer Rating:

3.8 of 5 stars

(110)

Avg. Download Speed

7,000 Mbps

Frontier Communications offers Fiber service to 2.0% of West Union homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps, with speeds from 7,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated higher than other types of internet service available in West Union from Frontier in terms of customer satisfaction.

Which Cable Internet Providers are Available in West Union?

Armstrong Cable in West Union, WV

Armstrong logo

Availability:

56.6%

Customer Rating:

3.3 of 5 stars

(13)

Avg. Download Speed

750 Mbps

Armstrong offers Cable service to 56.6% of West Union homes. Across the city, Armstrong Cable has speeds up to 750 Mbps, with speeds from 750 Mpbs up to 750 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Armstrong Cable is rated the same as other types of internet service available in West Union from Armstrong in terms of customer satisfaction.

Shentel Cable in West Union, WV

Shentel logo

Availability:

3.3%

Customer Rating:

3.3 of 5 stars

(24)

Avg. Download Speed

1,000 Mbps

Shentel offers Cable service to 3.3% of West Union homes. Across the city, Shentel Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. Shentel Cable is rated about the same as other types of internet service available in West Union from Shentel in terms of customer satisfaction.

Which DSL Internet Providers are Available in West Union?

Frontier DSL in West Union, WV

Frontier logo

Availability:

71.1%

Customer Rating:

2.5 of 5 stars

(46)

Avg. Download Speed

62 Mbps

Frontier Communications offers DSL service to 71.1% of West Union homes. Across the city, Frontier DSL has speeds up to 62 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.7 Mbps throughout the city. Frontier DSL is rated lower than other types of internet service available in West Union from Frontier in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in West Union?

T-Mobile Home Internet Fixed Wireless in West Union, WV

T-Mobile Home Internet logo

Availability:

74.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

70 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 74.4% of West Union homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in West Union from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in West Union, WV

EarthLink logo

Availability:

55.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

EarthLink offers Fixed Wireless service to 55.4% of West Union homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in West Union from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in West Union, WV

AT&T logo

Availability:

55.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

AT&T offers Fixed Wireless service to 55.4% of West Union homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in West Union from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in West Union?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in West Union is T-Mobile Home Internet.
  • The fastest internet provider should be Citynet and Shentel. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in West Union is T-Mobile Home Internet.
  • Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in West Union, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does West Union compare to other cities with a similar population?

To see how West Union stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to West Union's C- ISP Report Card and 54 / 100 Digital Connectivity Index.

Alpine, WY

  • ISP Report Card: C
  • Digital Connectivity Index: 58 / 100
Superior, NE

  • ISP Report Card: C+
  • Digital Connectivity Index: 26 / 100
Three Way, TN

  • ISP Report Card: B+
  • Digital Connectivity Index: 63 / 100
Tunica Resorts, MS

  • ISP Report Card: C
  • Digital Connectivity Index: 39 / 100
Unalaska, AK

  • ISP Report Card: B
  • Digital Connectivity Index: 29 / 100
Unity, ME

  • ISP Report Card: B-
  • Digital Connectivity Index: 55 / 100
Honaunau-Napoopoo, HI

  • ISP Report Card: C-
  • Digital Connectivity Index: 75 / 100
Hollis, OK

  • ISP Report Card: C-
  • Digital Connectivity Index: 25 / 100
Grand Isle, VT

  • ISP Report Card: C
  • Digital Connectivity Index: 70 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in West Virginia

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