10 Best Internet Providers in West Urbana, Urbana, IL
Find internet availability by address in West Urbana, Urbana, IL
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | West Urbana ISP Report Card | Business Internet in West Urbana
| West Urbana ISP Report Card | A- | |
| Download Speed for Most Households | 8,033 Mbps | |
| Number of Internet Service Providers | 10 | |
| Real West Urbana Customer Ratings | 3 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
West Urbana has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in West Urbana.
West Urbana overview
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West Urbana has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in West Urbana.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
i3 Broadband
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Above are the top 4 providers in West Urbana, Urbana, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local West Urbana ratings may vary and are shown below.
Who is the Best Internet Provider in West Urbana, Urbana, IL?
i3 Broadband is the highest-rated internet provider in West Urbana based on 304 Illinois customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in West Urbana, Illinois, and customers throughout the country.
Top Rated Internet Providers in West Urbana
Local, State, and National Ratings for all West Urbana Internet Providers
| ISP / Tech Type | West Urbana Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| i3 Broadband | (1) | (19) | (28) | View Plans | ||
| XFINITY | (2) | (202) | (2318) | View Plans | ||
| Pavlov Media | (0) | (3) | (10) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| AT&T | (0) | (50) | (1007) | View Plans | ||
| Fidium | (0) | (4) | (86) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Volo Internet | (0) | (0) | (0) | View Plans |
Based on 304 reviews from Illinois internet customers, i3 Broadband is the best internet service provider for West Urbana residents. i3 Broadband was rated at an average of 4.16 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Illinois, with 3.54 out of 5 stars and 87.7% coverage in West Urbana.
At a national level, based on 4588 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in West Urbana?
a different provider.
Coverage map for each provider in West Urbana, Urbana
- i3 Broadband - fiber coverage map
- EarthLink - fiber coverage map
- AT&T - fiber coverage map
- XFINITY - cable coverage map
- Pavlov Media - fiber coverage map
- Volo Internet - fiber coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Nextlink - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- EarthLink - dsl coverage map
- AT&T - dsl coverage map
- Fidium - dsl coverage map
- Volo Internet - fixed wireless coverage map

Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in West Urbana?
Based on both FCC data and unbiased customer ratings in West Urbana, the fastest internet in the neighborhood comes from i3 Broadband.
Data Reported to FCC by ISPs: Average Maximum Available in West Urbana
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Volo Internet | 10,000 Mbps | ||
| i3 Broadband | 8,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| Pavlov Media | 2,000 Mbps | ||
| XFINITY from Comcast | 1,200 Mbps | ||
| Fidium Fiber | 500 Mbps | ||
| Nextlink | 500 Mbps | ||
| Verizon | 300 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in West Urbana
| ISP / Tech Type | West Urbana Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| i3 Broadband | (1) | (19) | (28) | View Plans | ||
| XFINITY | (2) | (202) | (2318) | View Plans | ||
| Pavlov Media | (0) | (3) | (10) | View Plans | ||
| Fidium | (0) | (4) | (86) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| AT&T | (0) | (50) | (1007) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Volo Internet | (0) | (0) | (0) | View Plans |
Based on data reported by West Urbana ISPs to the FCC, the fastest speeds in the neighborhood are available through i3 Broadband. The company offers speeds up to 8,000 Mbps in West Urbana. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with i3 Broadband. This indicates i3 Broadband reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in West Urbana?
Illinois customers rate i3 Broadband as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
i3 Broadband received a local rating of 4.00 out of 5, which is higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s West Urbana customers with an average price rating of 3.42 out of 5.
The chart and graph below show how customers in West Urbana, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in West Urbana
| ISP / Tech Type | West Urbana Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| i3 Broadband | (1) | (19) | (28) | View Plans | ||
| XFINITY | (2) | (202) | (2318) | View Plans | ||
| Pavlov Media | (0) | (3) | (10) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Fidium | (0) | (4) | (86) | View Plans | ||
| AT&T | (0) | (50) | (1007) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Volo Internet | (0) | (0) | (0) | View Plans |
West Urbana Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for West Urbana below, including the metrics used and how West Urbana compares to the rest of Urbana and nation.
| Metric
(hover for details)
|
West Urbana | Illinois | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in West Urbana that have a Fiber internet connection available to their home. | 87.75% | 74.50% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 8,033 Mbps | 7,319 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for West Urbana. | 9.6 | 9.0 | 7.1 |
| Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.1 | 2.1 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 18% | 20% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 99% | 96% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 86% | 86% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 78% | 69% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 89% | 86% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
West Urbana ISP Report Card & Digital Connectivity Index
The ISP Report Card in West Urbana is A-, which is much better than other neighborhoods. The local demand for broadband internet connectivity in West Urbana is high with a score of 63 / 100 in our Digital Connectivity Index. This means that internet service providers operating in West Urbana have done a good job meeting the needs of its residents.
The West Urbana ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
86% of West Urbana households have an internet connection despite having 87.75% availability. 78% of households have fiber, cable, or DSL, 2% have satellite, 0% are still on dial-up, and 12% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 78% of households have a broadband connection such as fiber, cable or DSL available to their home, 89% subscribe to it. A very large amount of West Urbana residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Neighborhoods Compare to West Urbana?
- ISP Report Card: B+
- Digital Connectivity Index: 62 / 100
- ISP Report Card: B
- Digital Connectivity Index: 41 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 44 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 77 / 100
- ISP Report Card: A
- Digital Connectivity Index: 53 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 55 / 100
- ISP Report Card: B
- Digital Connectivity Index: 58 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 33 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 66 / 100
How Much Speed does a West Urbana Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in West Urbana is 2.1, which is smaller than the Urbana average of 2.1 and smaller than the national average of 2.7. West Urbana’s average household income is $52,171 which is higher than the Urbana average of $55,283 and much lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
West Urbana also has 57% of its population enrolled in school between the 6th grade and college level, this is higher than the Urbana average of 40%. Additionally, 18% of residents work from home, which is lower than the 20% of residents in Urbana who work from home. This and other factors you can see above show us that the community of West Urbana has a high need for internet connectivity and speeds.
Compared to the rest of the country, West Urbana households are much more technology-engaged. 99% of households have some sort of computing device, 96% have desktops or laptops in the home, and 99% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in West Urbana?
i3 Broadband Fiber in West Urbana, Urbana, IL
i3 Broadband offers Fiber service to 87.7% of West Urbana homes. Across the neighborhood, i3 Broadband Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Pavlov Media Fiber in West Urbana, Urbana, IL
Pavlov Media offers Fiber service to 64.3% of West Urbana homes. Across the neighborhood, Pavlov Media Fiber is the only type of service available from the company, with speeds up to 1,506 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Pavlov Media Fiber.
Volo Internet Fiber in West Urbana, Urbana, IL
Volo Internet offers Fiber service to 44.5% of West Urbana homes. Across the neighborhood, Volo Internet Fiber has speeds up to 1,290 Mbps, with speeds from 1,000 Mpbs up to 10,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Volo Internet Fiber.
EarthLink Fiber in West Urbana, Urbana, IL
EarthLink offers Fiber service to 34.3% of West Urbana homes. Across the neighborhood, EarthLink Fiber has speeds up to 4,423 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in West Urbana from EarthLink in terms of customer satisfaction.
AT&T Fiber in West Urbana, Urbana, IL
AT&T offers Fiber service to 34.3% of West Urbana homes. Across the neighborhood, AT&T Fiber has speeds up to 4,423 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in West Urbana from AT&T in terms of customer satisfaction.
Which Cable Internet Providers are Available in West Urbana?
XFINITY Cable in West Urbana, Urbana, IL
XFINITY from Comcast offers Cable service to 87.7% of West Urbana homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 1,200 Mbps
Which DSL Internet Providers are Available in West Urbana?
EarthLink DSL in West Urbana, Urbana, IL
EarthLink offers DSL service to 79.7% of West Urbana homes. Across the neighborhood, EarthLink DSL has speeds up to 37 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 7.4 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in West Urbana from EarthLink in terms of customer satisfaction.
AT&T DSL in West Urbana, Urbana, IL
AT&T offers DSL service to 79.7% of West Urbana homes. Across the neighborhood, AT&T DSL has speeds up to 37 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 7.4 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in West Urbana from AT&T in terms of customer satisfaction.
Fidium DSL in West Urbana, Urbana, IL
Fidium Fiber offers DSL service to 1.8% of West Urbana homes. Across the neighborhood, Fidium DSL is the only type of service available from the company, with speeds up to 500 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in West Urbana?
T-Mobile Home Internet Fixed Wireless in West Urbana, Urbana, IL
T-Mobile Home Internet offers Fixed Wireless service to 87.7% of West Urbana homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 84 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in West Urbana, Urbana, IL
EarthLink offers Fixed Wireless service to 75.1% of West Urbana homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.5 Mbps throughout the neighborhood.
AT&T Fixed Wireless in West Urbana, Urbana, IL
AT&T offers Fixed Wireless service to 75.1% of West Urbana homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.5 Mbps throughout the neighborhood.
Verizon Fixed Wireless in West Urbana, Urbana, IL
Verizon offers Fixed Wireless service to 62.7% of West Urbana homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 185 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 14 Mbps throughout the neighborhood.
Nextlink Fixed Wireless in West Urbana, Urbana, IL
Nextlink offers Fixed Wireless service to 13.6% of West Urbana homes. Across the neighborhood, Nextlink Fixed Wireless is the only type of service available from the company, with speeds up to 492 Mbps, with speeds from 400 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 100, with an average of 100 Mbps throughout the neighborhood.
Volo Internet Fixed Wireless in West Urbana, Urbana, IL
Volo Internet offers Fixed Wireless service to 13.5% of West Urbana homes. Across the neighborhood, Volo Internet Fixed Wireless has speeds up to 50 Mbps
Which ISP Should You Choose in West Urbana?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in West Urbana is i3 Broadband.
- The fastest internet provider should be i3 Broadband. Considering speed for the money and reliability in speeds, i3 Broadband may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in West Urbana is i3 Broadband.
- EarthLink, AT&T, i3 Broadband, T-Mobile Home Internet, Viasat, XFINITY from Comcast, and HughesNet has the broadest coverage in West Urbana, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does West Urbana compare to other cities with a similar population?
To see how West Urbana stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to West Urbana’s A- ISP Report Card and 63 / 100 Digital Connectivity Index.
- ISP Report Card: B
- Digital Connectivity Index: 91 / 100
- ISP Report Card: A
- Digital Connectivity Index: 59 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 72 / 100
- ISP Report Card: B
- Digital Connectivity Index: 45 / 100
- ISP Report Card: C
- Digital Connectivity Index: 66 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 82 / 100
- ISP Report Card: A
- Digital Connectivity Index: 80 / 100
- ISP Report Card: A
- Digital Connectivity Index: 23 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 85 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in West Urbana
Customer Reviews
An Illinois Customer
i3 Broadband Fiber
December 12, 2024 Their installation project was widely advertised and very quick. Out of all the places I've lived, this place has the best internet service provider by far. Next month, I'll be moving to a place with Google Fiber and I'm interested to see how that compares.
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An Illinois Customer
XFINITY Cable
December 02, 2023 When starting wifi through them, I was just trying to get the lowest possible price due to my financials (a decent speed was okay for me). However, the guy who had helped me kept trying to get me to pay for a higher price with faster wifi saying that I would be "dissatisfied" and "unhappy" with the price and speed I was choosing. I just kept saying I wanted the lowest price possible. Then, when it was being set up, he kept saying that the process would only take 10 more minutes multiple times, leading the phone call to be over 2 hours long. During this time too, he kept asking and telling me about having a phone line, which I kept telling him I wasn't interested in as I already had one. This occurred multiple times and I was getting frustrated.
The pricing itself is okay, the speed is okay. For some reason, even though it's a private wifi router, during midday it is slow but only on my mobile phone (sometimes on my computer as well). I believe the people I live with also have this issue. Other than that, it's decent wifi.
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An Illinois Customer
XFINITY Cable
March 06, 2023 Xfinity Internet service is an acceptable service for my area. They can come to fix issues fairly quickly when complaints are called in. They have decent customer service representatives on the phone. However, the speed of the service is inconsistent. Sometimes it is really fast, but in others, it is extremely slow. It tends to get worse when I need it the most (e.g., working hours). I have an upgraded plan that should accommodate up to 8 devices simultaneously, but we cannot use more than four devices simultaneously without having problems. They also have random maintenance and don't send emails about those times/dates in advance which can become very frustrating. Overall, it's better than the other options in my area, but I would change companies if another option was provided in my area at a reasonable price.
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Dedra W
Wabash Communications Fiber
September 24, 2026 Since this is not published for the area of Effingham, since the beginning of September service on screen of our T.V. has been the upmost intolerant, we are unable to watch or hear any shows we are trying to watch. We are tired of calling them, we just expect great service that we are paying a premium for their services.
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Gary W
Wabash Communications Fiber
September 24, 2026 I DVR most of my future time and I have to say in the last few weeks September 13 to present 23 this has been upmost terrible !!!!!!!!!!! There are very few shows I can watch without a blurred screen and audio is at most non identify. Why do we pay for things in society that we don’t get great service ?? The crazy of all this I can watch most of what I want from other outlets without the hassle , why. Wake up if you want to keep me as a customer !!!!!! It seems many companies are taking advantage of the hard working people that just want a simple pastime.
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