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CentraCom vs. Direct Communications

Which is better where you live? Coverage, speed, price and customer ratings, side by side

Whether you’re researching CentraCom vs. Direct Communications internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Which is better, CentraCom or Direct Communications?

Faster
Cheaper to start
Better rated
Available to more people
CentraCom
Price: $41.10 - $131.10 / mo.
Speed: 10 - 2,000 Mbps
Internet Type: Fixed wireless, fiber, cable, and DSL
Rating (Reviews): 1.5 of 5 stars (3)

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Direct Communications
Price: $50.00 - $125.00 / mo.
Speed: 2,000 Mbps
Internet Type: Fiber
Rating (Reviews): 5 of 5 stars (1)

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CentraCom vs. Direct Communications at a glance

Measure CentraCom Direct Communications

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where CentraCom and Direct Communications are available

CentraCom and Direct Communications have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | CentraCom Available | Direct Communications Available | No Coverage

CentraCom currently offers internet service in 102 cities and 10 counties across 2 states, reaching approximately 172,462 residents. Their service area includes major markets like Provo, UT; American Fork, UT; and Santaquin, UT. By comparison, Direct Communications serves 44,415 residents in 9 cities and 1 counties in 1 state, with a presence in population centers such as Provo, UT; Eagle Mountain, UT; and Cedar Valley, UT.

Each provider’s own page has its full coverage map, county by county: CentraCom coverage map and Direct Communications coverage map.

Availability changes from one street to the next. Check your address to see whether CentraCom, Direct Communications or both are offered at your home.

CentraCom vs. Direct Communications Speeds and Technology

CentraCom and Direct Communications utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, Direct Communications offers higher overall speeds, with speeds for most covered areas averaging 2,000 Mbps compared to CentraCom’s average speed of 1,172 Mbps.

The availability of each provider’s fastest technology varies significantly by location. CentraCom’s premium Fiber service reaches 46.3% of their coverage area. Meanwhile, Direct Communications’s top-tier Fiber is available to 100.0% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

CentraCom vs. Direct Communications Plans and Prices

Below are the current internet plans and pricing details for CentraCom and Direct Communications, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

CentraCom Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
Up to 100 Mb/s$41.10100 MbpsNot listedFiber
Up to 250 Mb/s$71.10250 MbpsNot listedFiber
Up to 2.0 Gb/s$111.002000 MbpsNot listedFiber
Up to 500 Mb/s$120.90500 MbpsNot listedFiber
Up to 1.0 Gb/s$131.101000 MbpsNot listedFiber

Sourced from pricing published on CentraCom's official website, last verified June 2026. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

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Direct Communications Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
Starter$50.00500 Mbps500 MbpsFiber
More Fun$75.001000 Mbps1000 MbpsFiber
Most Popular$100.001500 Mbps1500 MbpsFiber
MultiGig$125.002000 Mbps2000 MbpsFiber

Sourced from pricing published on Direct Communications's official website, last verified June 2026. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

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Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

CentraCom vs. Direct Communications Customer Ratings and Reviews

Compare how real customers rate CentraCom and Direct Communications based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, CentraCom earns an overall rating of 1.33 / 5 stars from 3 customer reviews, while Direct Communications maintains a 5.00 / 5 rating from 1 reviews. Direct Communications outperforms CentraCom by 3.7 points in overall satisfaction. CentraCom’s best-rated service is their Cable offering at 1.33 / 5 stars, compared to Direct Communications’s highest-rated service, Fiber, at 5.00 / 5 stars.

CentraCom Ratings & Reviews

Connection

Customer Rating

Cable

Cable: 1.33 of 5 stars

(3)

CentraCom has an overall rating of 1.33 out of 5, with a total of 3 reviews and ratings across the United States. Their overall satisfaction score places them lower than other internet providers nationwide.

Looking deeper into CentraCom’s ratings, their Cable service (100% of reviews) averages 1.33 / 5 stars, equal to their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our CentraCom Internet Reviews page.

Direct Communications Ratings & Reviews

Connection

Customer Rating

Fiber

Fiber: 5.00 of 5 stars

(1)

Direct Communications has an overall rating of 5.00 out of 5, with a total of 1 reviews and ratings across the United States. Their overall satisfaction score places them higher than other internet providers nationwide.

Looking deeper into Direct Communications’s ratings, their Fiber service (100% of reviews) averages 5.00 / 5 stars, equal to their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Direct Communications Internet Reviews page.

CentraCom vs. Direct Communications Fees and Details

Beyond advertised monthly rates, additional fees and service details significantly impact your total internet costs. The tables below outline equipment charges, installation fees, contract terms, data caps, and other important factors to consider when comparing these providers. Understanding these details helps you avoid unexpected costs and choose the plan that offers the best overall value.

CentraCom Service

Fee

Not Provided by CentraCom

Direct Communications Service

Fee

Not Provided by Direct Communications

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

CentraCom vs. Direct Communications Pros and Cons

CentraCom

Pros

    Cons

      Direct Communications

      Pros

        Cons

          CentraCom vs. Direct Communications Top Cities

          CentraCom serves 102 cities while Direct Communications is available in 9 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.

          CentraCom Cities

          Provo, UT
          • Availability: 12.58%
          • Avg. Download Speed: 1,043 Mbps
          American Fork, UT
          • Availability: 73.43%
          • Avg. Download Speed: 805 Mbps
          Santaquin, UT
          • Availability: 97.99%
          • Avg. Download Speed: 1,801 Mbps
          Tremonton, UT
          • Availability: 98.89%
          • Avg. Download Speed: 494 Mbps
          Payson, UT
          • Availability: 44.54%
          • Avg. Download Speed: 201 Mbps

          Overlapping Cities

          Provo, UT
          • CentraCom Avg. Speed: 1,043 Mbps
          • Direct Communications Avg. Speed: 2,000 Mbps
          Goshen, UT
          • CentraCom Avg. Speed: 1,863 Mbps
          • Direct Communications Avg. Speed: 2,000 Mbps
          Elberta, UT
          • CentraCom Avg. Speed: 405 Mbps
          • Direct Communications Avg. Speed: 2,000 Mbps
          Cedar Valley, UT
          • CentraCom Avg. Speed: 500 Mbps
          • Direct Communications Avg. Speed: 2,000 Mbps
          Starr, UT
          • CentraCom Avg. Speed: 798 Mbps
          • Direct Communications Avg. Speed: 2,000 Mbps

          Direct Communications Cities

          Provo, UT
          • Availability: 6.62%
          • Avg. Download Speed: 2,000 Mbps
          Eagle Mountain, UT
          • Availability: 98.01%
          • Avg. Download Speed: 2,000 Mbps
          Cedar Valley, UT
          • Availability: 98.52%
          • Avg. Download Speed: 2,000 Mbps
          Cedar Fort, UT
          • Availability: 97.45%
          • Avg. Download Speed: 2,000 Mbps
          Goshen, UT
          • Availability: 18.01%
          • Avg. Download Speed: 2,000 Mbps