Rise Broadband vs. Surf

Whether you’re researching Rise Broadband vs. Surf internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Rise Broadband and Surf compete directly in approximately 0.89% of their service areas, with Rise Broadband covering 15,067,374 people nationwide and Surf serving 989,717. Rise Broadband primarily delivers internet through a fiber connection; Surf specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of Rise Broadband and Surf's availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

Rise Broadband vs. Surf | Pros & Cons

Rise Broadband vs. Surf | Availability

Rise Broadband and Surf have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Rise Broadband Available | Surf Available | No Coverage

Rise Broadband currently offers internet service in 3,226 cities and 369 counties across 18 states, reaching approximately 15,067,374 residents. Their service area includes major markets like Dallas, TX; Denver, CO; and Salt Lake City, UT. By comparison, Surf serves 989,717 residents in 468 cities and 57 counties in 3 states, with a presence in population centers such as Chicago, IL; Grand Rapids, MI; and Detroit, MI.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about Rise Broadband and Surf at your location, use our address search tool:

Rise Broadband vs. Surf | Speeds & Technology

Rise Broadband and Surf utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, Rise Broadband primarily delivers internet through fiber, available to 1.9% of their customers. They also offer fixed wireless to 99.1% of their coverage area. Surf relies on fiber technology, which comprises 65.8% of their network, with fixed wireless available in 49.0% of their service locations.

In terms of potential speeds across the country, Surf offers higher overall speeds, with speeds for most covered areas averaging 2,935 Mbps compared to Rise Broadband's average speed of 100 Mbps. When examining their overlapping service areas, Surf delivers faster speeds in 14.10% of locations where both providers operate, similar speeds in 15.07%, and slower speeds in 70.83%.

The availability of each provider's fastest technology varies significantly by location. Rise Broadband's premium Fiber service reaches 1.9% of their coverage area. Meanwhile, Surf's top-tier Fiber is available to 65.8% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Rise Broadband vs. Surf | Plans & Pricing

Below are the current internet plans and pricing details for Rise Broadband, sourced directly from FCC-mandated machine-readable broadband labels to ensure transparency and accuracy. Unfortunately, Surf has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

We've included the available Rise Broadband plan details below to help you understand their offerings while we await Surf's compliance with federal transparency requirements.

Rise Broadband Plans

Surf Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Rise Broadband vs. Surf | Customer Ratings & Reviews

Compare how real customers rate Rise Broadband and Surf based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Rise Broadband earns an overall rating of 2.89 / 5 stars from 18 customer reviews, while Surf maintains a 4.00 / 5 rating from 17 reviews. Surf outperforms Rise Broadband by 1.11 points in overall satisfaction. Rise Broadband's best-rated service is their fiber offering at 3.33 / 5 stars, compared to Surf's highest-rated service, fiber, at 4.21 / 5 stars.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Rise Broadband vs. Surf | Top Cities

Rise Broadband serves 3,226 cities while Surf is available in 468 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.