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21 Best Internet Providers in Grand Rapids, MI

Find internet availability by address in Grand Rapids, MI

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Grand Rapids ISP Report Card | Business Internet in Grand Rapids

Grand Rapids ISP Report at a Glance
ISP grade Grand Rapids ISP Report Card B
Average speed Download Speed for Most Households 3,059 Mbps
ISP count Number of Internet Service Providers 21
Customer review count Real Grand Rapids Customer Ratings 37

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update informationâ–¼

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Grand Rapids has 21 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Grand Rapids.

Grand Rapids overview
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Grand Rapids has 21 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Grand Rapids.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

EarthLink

EarthLink logo

Availability:

85.3%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fiber

33.5%

4,509 Mbps

5,000 Mbps

Fiber: 4.2 of 5 stars

(5)

DSL

71.3%

68 Mbps

100 Mbps

DSL: 3.8 of 5 stars

(4)

Fixed Wireless

65.3%

40 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

AT&T

AT&T logo

Availability:

85.3%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fiber

33.5%

4,509 Mbps

5,000 Mbps

Fiber: 3.9 of 5 stars

(544)

DSL

71.3%

68 Mbps

100 Mbps

DSL: 3.3 of 5 stars

(304)

Fixed Wireless

65.3%

40 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(164)

XFINITY

XFINITY logo

Availability:

58.5%

Customer Rating:

3.4 of 5 stars

(2,391)

View Plans

1-877-244-3013 Price: $40.00 - $130.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Cable

58.3%

1,871 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(1,910)

Spectrum

Spectrum logo

Availability:

35.0%

Customer Rating:

3.3 of 5 stars

(1,936)

View Plans

1-877-411-1381 Price: $30.00 - $120.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fiber

1.7%

1,000 Mbps

1,000 Mbps

Fiber: 3.5 of 5 stars

(203)

Cable

34.2%

1,000 Mbps

1,000 Mbps

Cable: 3.2 of 5 stars

(1,618)

Above are the top 4 providers in Grand Rapids, MI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


MetroNet

MetroNet logo

Availability:

17.6%

Customer Rating:

4.0 of 5 stars

(47)

View Plans

1-833-875-1366 Price: $29.95 - $129.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fiber

17.6%

5,120 Mbps

5,120 Mbps

Fiber: 4.2 of 5 stars

(39)

Point Broadband

Point Broadband logo

Availability:

18.4%

Customer Rating:

3.9 of 5 stars

(16)

View Plans

Price: $49.95 - $95.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fiber

9.4%

1,000 Mbps

1,000 Mbps

Fiber: 4.0 of 5 stars

(13)

Fixed Wireless

14.0%

109 Mbps

200 Mbps

Wireless: 0.0 of 5 stars

(0)

Surf

Surf logo

Availability:

10.1%

Customer Rating:

4.1 of 5 stars

(18)

View Plans

1-888-274-6381 Price: Starting at $30.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fiber

3.6%

7,559 Mbps

8,000 Mbps

Fiber: 4.3 of 5 stars

(15)

Fixed Wireless

6.9%

25 Mbps

25 Mbps

Wireless: 0.0 of 5 stars

(0)

AcenTek

AcenTek logo

Availability:

3.4%

Customer Rating:

4.0 of 5 stars

(1)

View Plans

Price: Starting at $29.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fiber

3.3%

1,000 Mbps

1,000 Mbps

Fiber: 4.0 of 5 stars

(1)

WOW!

WOW! logo

Availability:

2.9%

Customer Rating:

3.1 of 5 stars

(30)

View Plans

1-833-601-2935 Price: $40.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Cable

2.9%

1,194 Mbps

1,200 Mbps

Cable: 3.1 of 5 stars

(26)

HomeWorks Tri-County Electric Cooperative

HomeWorks Tri-County Electric Cooperative logo

Availability:

2.8%

Customer Rating:

4.5 of 5 stars

(2)

View Plans

Price: Starting at $64.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fiber

2.8%

1,000 Mbps

1,000 Mbps

Fiber: 4.5 of 5 stars

(2)

Frontier

Frontier logo

Availability:

2.4%

Customer Rating:

3.4 of 5 stars

(166)

View Plans

1-877-361-2072 Price: $44.99 - $134.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

DSL

2.4%

27 Mbps

115 Mbps

DSL: 2.5 of 5 stars

(46)

Holland Board of Public Works

Holland Board of Public Works logo

Availability:

2.2%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fiber

2.2%

10,000 Mbps

10,000 Mbps

Fiber: 0.0 of 5 stars

(0)

Truestream

Truestream logo

Availability:

1.7%

Customer Rating:

4.8 of 5 stars

(4)

View Plans

Price: Starting at $63.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fiber

1.7%

1,000 Mbps

1,000 Mbps

Fiber: 4.8 of 5 stars

(4)

Brightspeed

Brightspeed logo

Availability:

1.6%

Customer Rating:

3.3 of 5 stars

(70)

View Plans

1-833-601-2935 Price: $49.00 - $109.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

DSL

1.6%

30 Mbps

100 Mbps

DSL: 2.5 of 5 stars

(33)

Barry County Telephone

Barry County Telephone logo

Availability:

1.3%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

DSL

1.0%

24 Mbps

25 Mbps

DSL: 0.0 of 5 stars

(0)

CMS Internet

CMS Internet logo

Availability:

2.9%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: Starting at $59.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fixed Wireless

2.9%

144 Mbps

200 Mbps

Wireless: 0.0 of 5 stars

(0)

Mercury Broadband

Mercury Broadband logo

Availability:

5.7%

Customer Rating:

2.8 of 5 stars

(4)

View Plans

Price: $50.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fixed Wireless

5.5%

150 Mbps

150 Mbps

Wireless: 0.0 of 5 stars

(0)

MEI Telecom Services

MEI Telecom Services logo

Availability:

3.6%

Customer Rating:

4.5 of 5 stars

(2)

View Plans

Price: Starting at $69.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fixed Wireless

3.5%

23 Mbps

25 Mbps

Wireless: 0.0 of 5 stars

(0)

Michwave Technologies

Michwave Technologies logo

Availability:

30.9%

Customer Rating:

4.0 of 5 stars

(1)

View Plans

Price: Starting at $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fixed Wireless

30.9%

42 Mbps

1,000 Mbps

Wireless: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

92.6%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fixed Wireless

92.6%

61 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Verizon

Verizon logo

Availability:

68.1%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Grand Rapids.

Max Download Speed InfoCalculated from the maximum speeds available to most Grand Rapids residents, weighted by user distribution.

Customer Rating

Fixed Wireless

68.1%

340 Mbps

1,000 Mbps

Wireless: 3.7 of 5 stars

(170)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Grand Rapids residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Grand Rapids ratings may vary and are shown below.

Who is the Best Internet Provider in Grand Rapids, MI?

Point Broadband is the best internet provider in Grand Rapids based on Michigan customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Point Broadband had the best reviews at the local, state, and national levels versus all available providers in Grand Rapids, making it a solid recommendation among providers with reviews. Unfortunately, Point Broadband is an option for 18.39% of the city.

The chart and table below show average customer ratings from customers in Grand Rapids, Michigan, and customers throughout the country.

Top Rated Internet Providers in Grand Rapids


Point Broadband4.504.503.97
MEI Telecom Services4.504.504.50
HomeWorks Tri-County Electric Cooperative4.005.004.50
Michwave Technologies4.004.004.00
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Grand Rapids Internet Providers

ISP / Tech TypeGrand Rapids OverallMichigan OverallNational OverallFor Service
MEI Telecom Services (2) (2) (2)View Plans
Point Broadband (2) (2) (14)View Plans
HomeWorks Tri-County Electric Cooperative (1) (1) (2)View Plans
Michwave Technologies (1) (1) (1)View Plans
AT&T (6) (24) (924)View Plans
XFINITY (13) (109) (2164)View Plans
Spectrum (9) (47) (1738)View Plans
Surf (2) (3) (17)View Plans
T-Mobile Home Internet (1) (14) (284)View Plans
Truestream (0) (2) (2)View Plans
MetroNet (0) (4) (38)View Plans
Verizon (0) (8) (723)View Plans
WOW! (0) (13) (25)View Plans
Frontier (0) (3) (143)View Plans
Mercury Broadband (0) (1) (3)View Plans
HughesNet (0) (1) (18)View Plans
AcenTek (0) (0) (1)View Plans
EarthLink (0) (0) (12)View Plans
Brightspeed (0) (0) (64)View Plans
Viasat (0) (0) (11)View Plans
CMS Internet (0) (0) (0)View Plans
Barry County Telephone (0) (0) (0)View Plans
Holland Board of Public Works (0) (0) (0)View Plans

Based on 235 reviews from Michigan internet customers, Point Broadband is the best internet service provider for Grand Rapids residents. Point Broadband was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. MEI Telecom Services wins for second-place in Michigan, with 4.50 out of 5 stars and 3.6% coverage in Grand Rapids.

At a national level, based on 6186 national reviews for any of the providers listed above, Michwave Technologies is rated higher than any other provider, with a rating of 4.00 out of 5.

Which Providers are Available at my Home in Grand Rapids?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Grand Rapids, MI map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Grand Rapids?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Point Broadband. On the other hand, based on data provided by the internet providers to the FCC, Holland Board of Public Works should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Grand Rapids

Max Advertised Speed in Grand Rapids, MI


ISP / Tech TypeMax Advertised Speed
Holland Board of Public Works10,000 Mbps
SURF Internet8,000 Mbps
Frontier Communications7,000 Mbps
MetroNet5,120 Mbps
Mercury Broadband5,000 Mbps
EarthLink5,000 Mbps
AT&T5,000 Mbps
XFINITY from Comcast2,000 Mbps
WOW!1,200 Mbps
Barry County Telephone Company1,000 Mbps
Truestream1,000 Mbps
HomeWorks Tri-County Electric Cooperative1,000 Mbps
CMS Internet1,000 Mbps
AcenTek1,000 Mbps
MEI Telecom Services1,000 Mbps
Point Broadband1,000 Mbps
Michwave Technologies1,000 Mbps
Spectrum1,000 Mbps
Verizon1,000 Mbps
Brightspeed940 Mbps
Viasat100 Mbps
T-Mobile Home Internet100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Grand Rapids


Point Broadband5.005.004.29
MEI Telecom Services4.004.004.00
HomeWorks Tri-County Electric Cooperative4.004.003.50
Michwave Technologies4.004.004.00
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeGrand Rapids SpeedMichigan SpeedNational SpeedFor Service
Point Broadband (2) (2) (14)View Plans
Michwave Technologies (1) (1) (1)View Plans
HomeWorks Tri-County Electric Cooperative (1) (1) (2)View Plans
MEI Telecom Services (2) (2) (2)View Plans
XFINITY (13) (109) (2164)View Plans
AT&T (6) (24) (924)View Plans
T-Mobile Home Internet (1) (14) (284)View Plans
Spectrum (9) (47) (1738)View Plans
Surf (2) (3) (17)View Plans
Truestream (0) (2) (2)View Plans
MetroNet (0) (4) (38)View Plans
Verizon (0) (8) (723)View Plans
WOW! (0) (13) (25)View Plans
Mercury Broadband (0) (1) (3)View Plans
HughesNet (0) (1) (18)View Plans
Frontier (0) (3) (143)View Plans
AcenTek (0) (0) (1)View Plans
Brightspeed (0) (0) (64)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans
CMS Internet (0) (0) (0)View Plans
Barry County Telephone (0) (0) (0)View Plans
Holland Board of Public Works (0) (0) (0)View Plans

Based on data reported by Grand Rapids ISPs to the FCC, the fastest speeds in the city are available through Holland Board of Public Works. The company offers speeds up to 10,000 Mbps in Grand Rapids. Therefore, the average customer can get up to 10,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Point Broadband. This indicates Point Broadband reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Grand Rapids?

Michigan customers rate HomeWorks Tri-County Electric Cooperative as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

HomeWorks Tri-County Electric Cooperative received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Point Broadband is rated in second place for affordability by the company’s Grand Rapids customers with an average price rating of 4.50 out of 5.

The chart and graph below show how customers in Grand Rapids, Michigan, and the United States rated the affordability of their internet service.

Rated Affordability in Grand Rapids


HomeWorks Tri-County Electric Cooperative5.005.004.50
Point Broadband4.504.504.16
MEI Telecom Services4.504.504.50
AT&T3.673.633.51
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeGrand Rapids AffordabilityMichigan AffordabilityNational AffordabilityFor Service
HomeWorks Tri-County Electric Cooperative (1) (1) (2)View Plans
MEI Telecom Services (2) (2) (2)View Plans
Point Broadband (2) (2) (14)View Plans
AT&T (6) (24) (924)View Plans
XFINITY (13) (109) (2164)View Plans
Michwave Technologies (1) (1) (1)View Plans
Spectrum (9) (47) (1738)View Plans
T-Mobile Home Internet (1) (14) (284)View Plans
Surf (2) (3) (17)View Plans
Truestream (0) (2) (2)View Plans
MetroNet (0) (4) (38)View Plans
WOW! (0) (13) (25)View Plans
Verizon (0) (8) (723)View Plans
Frontier (0) (3) (143)View Plans
Mercury Broadband (0) (1) (3)View Plans
HughesNet (0) (1) (18)View Plans
AcenTek (0) (0) (1)View Plans
Brightspeed (0) (0) (64)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans
CMS Internet (0) (0) (0)View Plans
Barry County Telephone (0) (0) (0)View Plans
Holland Board of Public Works (0) (0) (0)View Plans

Grand Rapids Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Grand Rapids below, including the metrics used and how Grand Rapids compares to the rest of Michigan and nation.

Grand Rapids ISP Report Card: B
Metric

(hover for details)
Grand Rapids Michigan USA
60.39% 44.81% 67.25%
3,059 Mbps 2,523 Mbps 3,293 Mbps
7.2 6.5 6.8

 

Grand Rapids Digital Connectivity Index: 68 / 100
Metric

(hover for details)
Grand Rapids Michigan USA
2.7 2.5 2.7
11% 12% 14%
95% 95% 95%
91% 90% 90%
74% 72% 75%
75% 73% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Grand Rapids ISP Report Card & Digital Connectivity Index

The ISP Report Card in Grand Rapids is B, which is better than other cities. The local demand for broadband internet connectivity in Grand Rapids is high with a score of 68 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Grand Rapids have done a good job meeting the needs of its residents.

The Grand Rapids ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

91% of Grand Rapids households have an internet connection despite having 98.89% availability. 74% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 74% of households have a broadband connection such as fiber, cable or DSL available to their home, 75% subscribe to it. A large amount of Grand Rapids residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Grand Rapids?

East Grand Rapids, MI

  • ISP Report Card: A-
  • Digital Connectivity Index: 93 / 100
Wyoming, MI

  • ISP Report Card: A-
  • Digital Connectivity Index: 61 / 100
Walker, MI

  • ISP Report Card: B
  • Digital Connectivity Index: 63 / 100
Kentwood, MI

  • ISP Report Card: A-
  • Digital Connectivity Index: 74 / 100
Northview, MI

  • ISP Report Card: B
  • Digital Connectivity Index: 65 / 100
Comstock Park, MI

  • ISP Report Card: B+
  • Digital Connectivity Index: 70 / 100
Grandville, MI

  • ISP Report Card: A-
  • Digital Connectivity Index: 74 / 100
Forest Hills, MI

  • ISP Report Card: B-
  • Digital Connectivity Index: 92 / 100
Cutlerville, MI

  • ISP Report Card: B+
  • Digital Connectivity Index: 70 / 100

How Much Speed does a Grand Rapids Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Grand Rapids is 2.7, which is larger than the Michigan average of 2.5 and smaller than the national average of 2.7. the Grand Rapids area's average household income is $87,696 which is much higher than the Michigan average of $80,476 and higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Grand Rapids also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the Michigan average of 15%. Additionally, 11% of residents work from home, which is lower than the 12% of residents in Michigan who work from home. This and other factors you can see above show us that the community of Grand Rapids has a high need for internet connectivity and speeds.

Compared to the rest of the country, Grand Rapids households are more technology-engaged. 95% of households have some sort of computing device, 84% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Grand Rapids?

EarthLink Fiber in Grand Rapids, MI

EarthLink logo

Availability:

33.5%

Customer Rating:

4.2 of 5 stars

(5)

Avg. Download Speed

4,509 Mbps

EarthLink offers Fiber service to 33.5% of Grand Rapids homes. Across the city, EarthLink Fiber has speeds up to 4,509 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Grand Rapids from EarthLink in terms of customer satisfaction.

AT&T Fiber in Grand Rapids, MI

AT&T logo

Availability:

33.5%

Customer Rating:

3.9 of 5 stars

(544)

Avg. Download Speed

4,509 Mbps

AT&T offers Fiber service to 33.5% of Grand Rapids homes. Across the city, AT&T Fiber has speeds up to 4,509 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated higher than other types of internet service available in Grand Rapids from AT&T in terms of customer satisfaction.

MetroNet Fiber in Grand Rapids, MI

MetroNet logo

Availability:

17.6%

Customer Rating:

4.2 of 5 stars

(39)

Avg. Download Speed

5,120 Mbps

MetroNet offers Fiber service to 17.6% of Grand Rapids homes. Across the city, MetroNet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps, with speeds from 5,120 Mpbs up to 5,120 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for MetroNet Fiber. MetroNet Fiber is rated about the same as other types of internet service available in Grand Rapids from MetroNet in terms of customer satisfaction.

Point Broadband Fiber in Grand Rapids, MI

Point Broadband logo

Availability:

9.4%

Customer Rating:

4.0 of 5 stars

(13)

Avg. Download Speed

1,000 Mbps

Point Broadband offers Fiber service to 9.4% of Grand Rapids homes. Across the city, Point Broadband Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Point Broadband Fiber. Point Broadband Fiber is rated about the same as other types of internet service available in Grand Rapids from Point Broadband in terms of customer satisfaction.

Surf Fiber in Grand Rapids, MI

Surf logo

Availability:

3.6%

Customer Rating:

4.3 of 5 stars

(15)

Avg. Download Speed

7,559 Mbps

SURF Internet offers Fiber service to 3.6% of Grand Rapids homes. Across the city, Surf Fiber has speeds up to 7,559 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Surf Fiber. Surf Fiber is rated higher than other types of internet service available in Grand Rapids from Surf in terms of customer satisfaction.

AcenTek Fiber in Grand Rapids, MI

AcenTek logo

Availability:

3.3%

Customer Rating:

4.0 of 5 stars

(1)

Avg. Download Speed

1,000 Mbps

AcenTek offers Fiber service to 3.3% of Grand Rapids homes. Across the city, AcenTek Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AcenTek Fiber. AcenTek Fiber is rated the same as other types of internet service available in Grand Rapids from AcenTek in terms of customer satisfaction.

HomeWorks Tri-County Electric Cooperative Fiber in Grand Rapids, MI

HomeWorks Tri-County Electric Cooperative logo

Availability:

2.8%

Customer Rating:

4.5 of 5 stars

(2)

Avg. Download Speed

1,000 Mbps

HomeWorks Tri-County Electric Cooperative offers Fiber service to 2.8% of Grand Rapids homes. Across the city, HomeWorks Tri-County Electric Cooperative Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for HomeWorks Tri-County Electric Cooperative Fiber. HomeWorks Tri-County Electric Cooperative Fiber is rated the same as other types of internet service available in Grand Rapids from HomeWorks Tri-County Electric Cooperative in terms of customer satisfaction.

Holland Board of Public Works Fiber in Grand Rapids, MI

Holland Board of Public Works logo

Availability:

2.2%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

10,000 Mbps

Holland Board of Public Works offers Fiber service to 2.2% of Grand Rapids homes. Across the city, Holland Board of Public Works Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps, with speeds from 10,000 Mpbs up to 10,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Holland Board of Public Works Fiber. Holland Board of Public Works Fiber is rated other types of internet service available in Grand Rapids from Holland Board of Public Works in terms of customer satisfaction.

Truestream Fiber in Grand Rapids, MI

Truestream logo

Availability:

1.7%

Customer Rating:

4.8 of 5 stars

(4)

Avg. Download Speed

1,000 Mbps

Truestream offers Fiber service to 1.7% of Grand Rapids homes. Across the city, Truestream Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Truestream Fiber. Truestream Fiber is rated the same as other types of internet service available in Grand Rapids from Truestream in terms of customer satisfaction.

Spectrum Fiber in Grand Rapids, MI

Spectrum logo

Availability:

1.7%

Customer Rating:

3.5 of 5 stars

(203)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 1.7% of Grand Rapids homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 500, with an average of 399 Mbps throughout the city. Spectrum Fiber is rated about the same as other types of internet service available in Grand Rapids from Spectrum in terms of customer satisfaction.

Which Cable Internet Providers are Available in Grand Rapids?

XFINITY Cable in Grand Rapids, MI

XFINITY logo

Availability:

58.3%

Customer Rating:

3.3 of 5 stars

(1,910)

Avg. Download Speed

1,871 Mbps

XFINITY from Comcast offers Cable service to 58.3% of Grand Rapids homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,871 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 230 Mbps throughout the city. XFINITY Cable is rated about the same as other types of internet service available in Grand Rapids from XFINITY in terms of customer satisfaction.

Spectrum Cable in Grand Rapids, MI

Spectrum logo

Availability:

34.2%

Customer Rating:

3.2 of 5 stars

(1,618)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 34.2% of Grand Rapids homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. Spectrum Cable is rated lower than other types of internet service available in Grand Rapids from Spectrum in terms of customer satisfaction.

WOW! Cable in Grand Rapids, MI

WOW! logo

Availability:

2.9%

Customer Rating:

3.1 of 5 stars

(26)

Avg. Download Speed

1,194 Mbps

WOW! offers Cable service to 2.9% of Grand Rapids homes. Across the city, WOW! Cable is the only type of service available from the company, with speeds up to 1,194 Mbps, with speeds from 550 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the city. WOW! Cable is rated the same as other types of internet service available in Grand Rapids from WOW! in terms of customer satisfaction.

Which DSL Internet Providers are Available in Grand Rapids?

EarthLink DSL in Grand Rapids, MI

EarthLink logo

Availability:

71.3%

Customer Rating:

3.8 of 5 stars

(4)

Avg. Download Speed

68 Mbps

EarthLink offers DSL service to 71.3% of Grand Rapids homes. Across the city, EarthLink DSL has speeds up to 68 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in Grand Rapids from EarthLink in terms of customer satisfaction.

AT&T DSL in Grand Rapids, MI

AT&T logo

Availability:

71.3%

Customer Rating:

3.3 of 5 stars

(304)

Avg. Download Speed

68 Mbps

AT&T offers DSL service to 71.3% of Grand Rapids homes. Across the city, AT&T DSL has speeds up to 68 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Grand Rapids from AT&T in terms of customer satisfaction.

Frontier DSL in Grand Rapids, MI

Frontier logo

Availability:

2.4%

Customer Rating:

2.5 of 5 stars

(46)

Avg. Download Speed

27 Mbps

Frontier Communications offers DSL service to 2.4% of Grand Rapids homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 27 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.9 Mbps throughout the city. Frontier DSL is rated lower than other types of internet service available in Grand Rapids from Frontier in terms of customer satisfaction.

Brightspeed DSL in Grand Rapids, MI

Brightspeed logo

Availability:

1.6%

Customer Rating:

2.5 of 5 stars

(33)

Avg. Download Speed

30 Mbps

Brightspeed offers DSL service to 1.6% of Grand Rapids homes. Across the city, Brightspeed DSL is the only type of service available from the company, with speeds up to 30 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 2.9 Mbps throughout the city. Brightspeed DSL is rated lower than other types of internet service available in Grand Rapids from Brightspeed in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Grand Rapids?

T-Mobile Home Internet Fixed Wireless in Grand Rapids, MI

T-Mobile Home Internet logo

Availability:

92.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

61 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 92.6% of Grand Rapids homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 61 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Grand Rapids from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Grand Rapids, MI

Verizon logo

Availability:

68.1%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

340 Mbps

Verizon offers Fixed Wireless service to 68.1% of Grand Rapids homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 340 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 23 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Grand Rapids from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in Grand Rapids, MI

EarthLink logo

Availability:

65.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

40 Mbps

EarthLink offers Fixed Wireless service to 65.3% of Grand Rapids homes. Across the city, EarthLink Fixed Wireless has speeds up to 40 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 6.4 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Grand Rapids from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Grand Rapids, MI

AT&T logo

Availability:

65.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

40 Mbps

AT&T offers Fixed Wireless service to 65.3% of Grand Rapids homes. Across the city, AT&T Fixed Wireless has speeds up to 40 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 6.4 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Grand Rapids from AT&T in terms of customer satisfaction.

Michwave Technologies Fixed Wireless in Grand Rapids, MI

Michwave Technologies logo

Availability:

30.9%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

42 Mbps

Michwave Technologies offers Fixed Wireless service to 30.9% of Grand Rapids homes. Across the city, Michwave Technologies Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 10 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1,000, with an average of 19 Mbps throughout the city. Michwave Technologies Fixed Wireless is rated other types of internet service available in Grand Rapids from Michwave Technologies in terms of customer satisfaction.

Point Broadband Fixed Wireless in Grand Rapids, MI

Point Broadband logo

Availability:

14.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

109 Mbps

Point Broadband offers Fixed Wireless service to 14.0% of Grand Rapids homes. Across the city, Point Broadband Fixed Wireless has speeds up to 109 Mbps, with speeds from 10 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 50, with an average of 25 Mbps throughout the city. Point Broadband Fixed Wireless is rated other types of internet service available in Grand Rapids from Point Broadband in terms of customer satisfaction.

Surf Fixed Wireless in Grand Rapids, MI

Surf logo

Availability:

6.9%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

SURF Internet offers Fixed Wireless service to 6.9% of Grand Rapids homes. Across the city, Surf Fixed Wireless has speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. Surf Fixed Wireless is rated other types of internet service available in Grand Rapids from Surf in terms of customer satisfaction.

Mercury Broadband Fixed Wireless in Grand Rapids, MI

Mercury Broadband logo

Availability:

5.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

150 Mbps

Mercury Broadband offers Fixed Wireless service to 5.5% of Grand Rapids homes. Across the city, Mercury Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 150 Mbps, with speeds from 150 Mpbs up to 150 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Mercury Broadband Fixed Wireless is rated other types of internet service available in Grand Rapids from Mercury Broadband in terms of customer satisfaction.

MEI Telecom Services Fixed Wireless in Grand Rapids, MI

MEI Telecom Services logo

Availability:

3.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

23 Mbps

MEI Telecom Services offers Fixed Wireless service to 3.5% of Grand Rapids homes. Across the city, MEI Telecom Services Fixed Wireless is the only type of service available from the company, with speeds up to 23 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 2.7 Mbps throughout the city. MEI Telecom Services Fixed Wireless is rated other types of internet service available in Grand Rapids from MEI Telecom Services in terms of customer satisfaction.

CMS Internet Fixed Wireless in Grand Rapids, MI

CMS Internet logo

Availability:

2.9%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

144 Mbps

CMS Internet offers Fixed Wireless service to 2.9% of Grand Rapids homes. Across the city, CMS Internet Fixed Wireless is the only type of service available from the company, with speeds up to 144 Mbps, with speeds from 100 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 200, with an average of 47 Mbps throughout the city. CMS Internet Fixed Wireless is rated other types of internet service available in Grand Rapids from CMS Internet in terms of customer satisfaction.

Which ISP Should You Choose in Grand Rapids?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Grand Rapids is Point Broadband.
  • The fastest internet provider should be Holland Board of Public Works. Considering speed for the money and reliability in speeds, Point Broadband may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Grand Rapids is HomeWorks Tri-County Electric Cooperative.
  • HughesNet, Viasat, and T-Mobile Home Internet has the broadest coverage in Grand Rapids, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Grand Rapids compare to other cities with a similar population?

To see how Grand Rapids stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Grand Rapids's B ISP Report Card and 68 / 100 Digital Connectivity Index.

Rochester, NY

  • ISP Report Card: B-
  • Digital Connectivity Index: 62 / 100
Tucson, AZ

  • ISP Report Card: B
  • Digital Connectivity Index: 67 / 100
Honolulu, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 79 / 100
Tulsa, OK

  • ISP Report Card: B+
  • Digital Connectivity Index: 62 / 100
Fresno, CA

  • ISP Report Card: B
  • Digital Connectivity Index: 65 / 100
Buffalo, NY

  • ISP Report Card: C+
  • Digital Connectivity Index: 58 / 100
Birmingham, AL

  • ISP Report Card: B
  • Digital Connectivity Index: 62 / 100
Worcester, MA

  • ISP Report Card: C
  • Digital Connectivity Index: 74 / 100
Omaha, NE

  • ISP Report Card: B+
  • Digital Connectivity Index: 72 / 100

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