Best Internet Providers in Grand Rapids, MI
All 21 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Grand Rapids, MI
Grand Rapids has 21 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Grand Rapids.
Ranks compare Grand Rapids with the 60 US metropolitan cities (1,000,000+ people), the tiers of our fastest-cities rankings.
The Best Internet in Grand Rapids, MI at a Glance
Grand Rapids Internet Providers, Ranked by Coverage, Speed and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
XFINITY
Connection
Customer Rating
Fiber
Cable
Spectrum
Connection
Customer Rating
Fiber
Cable
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Grand Rapids ratings may vary and are shown below.
Who is the Best Internet Provider in Grand Rapids, MI?
Spectrum is the highest-rated internet provider in Grand Rapids based on 261 Michigan customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-411-1381
Which Providers are Available at my Home in Grand Rapids?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Grand Rapids
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Metronet - fiber coverage map
- XFINITY - cable coverage map
- Spectrum - cable coverage map
- Surf - fiber coverage map
- Verizon - fixed wireless coverage map
- Holland Board of Public Works - fiber coverage map
- Point Broadband - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- Spectrum - fiber coverage map
- WOW! - cable coverage map
- AcenTek - fiber coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- HomeWorks Tri-County Electric Cooperative - fiber coverage map
- Point Broadband - fixed wireless coverage map
- Truestream - fiber coverage map
- Michwave Technologies - fixed wireless coverage map
- Mercury Broadband - fixed wireless coverage map
- CMS Internet - fixed wireless coverage map
- MEI Telecom Services - fixed wireless coverage map
- Frontier - dsl coverage map
- Brightspeed - dsl coverage map
How Grand Rapids Compares to Places Its Size
Grand Rapids's report card score is tied 33rd of 60 and its connectivity index is tied 43rd of 60.
| Measure | Grand Rapids | Rank among US metropolitan cities (1,000,000+ people) | Kent County | Michigan | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 64.1% | 46th of 60 | 68.6% | 49.6% | 71.5% | Bronx, NY (98.1%) |
| Download speed for most homes | 3,231 Mbps | 36th of 60 | 3,841 Mbps | 2,778 Mbps | 3,486 Mbps | Salt Lake City, UT (7,550 Mbps) |
| Providers at a typical address | 7.7 | Tied 25th of 60 | 8.2 | 7.1 | 7.1 | San Jose, CA (10.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.7 | Tied 21st of 60 | 2.6 | 2.5 | 2.7 | Riverside, CA (3.3) |
| Workers who work from home | 12% | Tied 51st of 60 | 14% | 14% | 15% | Austin, TX (27%) |
| Homes with a computer, tablet or phone | 96% | Tied 31st of 60 | 96% | 95% | 96% | Austin, TX and Dallas, TX and 8 more (98%) |
| Homes with internet | 92% | Tied 33rd of 60 | 93% | 91% | 91% | San Jose, CA (96%) |
| Homes on fiber, cable or DSL | 75% | Tied 50th of 60 | 78% | 73% | 76% | San Jose, CA (85%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 82% | Tied 33rd of 60 | 83% | 79% | 81% | San Jose, CA and Washington, DC (90%) |
| Median household income | $90,234 | 40th of 60 | $92,440 | $82,590 | $93,246 | San Jose, CA ($168,376) |
| Residents in school (6th grade to college) | 16% | Tied 21st of 60 | 15% | 15% | 16% | Fresno, CA (20%) |
Fiber reaches 64.1% of homes in Grand Rapids, against 68.6% across Kent County and 49.6% across Michigan. Households in Grand Rapids are the same size as the US average (2.7 people against 2.7); 12% of workers work from home (US 15%); and the median household income is $90,234 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Grand Rapids
Which Fiber Internet Providers are Available in Grand Rapids?
EarthLink Fiber in Grand Rapids, MI
Availability:
34.8%
Customer Rating:
(6)
Avg. Download Speed
4,584 Mbps
EarthLink offers Fiber service to 34.8% of Grand Rapids homes. Across the city, EarthLink Fiber has speeds up to 4,584 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Grand Rapids from EarthLink in terms of customer satisfaction.
AT&T Fiber in Grand Rapids, MI
Availability:
34.8%
Customer Rating:
(533)
Avg. Download Speed
4,584 Mbps
AT&T offers Fiber service to 34.8% of Grand Rapids homes. Across the city, AT&T Fiber has speeds up to 4,584 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Grand Rapids from AT&T in terms of customer satisfaction.
Metronet Fiber in Grand Rapids, MI
Availability:
23.5%
Customer Rating:
(74)
Avg. Download Speed
5,120 Mbps
Metronet offers Fiber service to 23.5% of Grand Rapids homes. Across the city, Metronet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps
Point Broadband Fiber in Grand Rapids, MI
Availability:
6.0%
Customer Rating:
(16)
Avg. Download Speed
1,000 Mbps
Point Broadband offers Fiber service to 6.0% of Grand Rapids homes. Across the city, Point Broadband Fiber has speeds up to 1,000 Mbps
Spectrum Fiber in Grand Rapids, MI
Availability:
4.6%
Customer Rating:
(204)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 4.6% of Grand Rapids homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Surf Fiber in Grand Rapids, MI
Availability:
4.4%
Customer Rating:
(20)
Avg. Download Speed
7,558 Mbps
SURF Internet offers Fiber service to 4.4% of Grand Rapids homes. Across the city, Surf Fiber is the only type of service available from the company, with speeds up to 7,558 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Surf Fiber.
AcenTek Fiber in Grand Rapids, MI
Availability:
3.3%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
AcenTek offers Fiber service to 3.3% of Grand Rapids homes. Across the city, AcenTek Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
HomeWorks Tri-County Electric Cooperative Fiber in Grand Rapids, MI
Availability:
2.8%
Customer Rating:
(2)
Avg. Download Speed
1,000 Mbps
HomeWorks Tri-County Electric Cooperative offers Fiber service to 2.8% of Grand Rapids homes. Across the city, HomeWorks Tri-County Electric Cooperative Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Holland Board of Public Works Fiber in Grand Rapids, MI
Availability:
2.2%
Customer Rating:
(0)
Avg. Download Speed
10,000 Mbps
Holland Board of Public Works offers Fiber service to 2.2% of Grand Rapids homes. Across the city, Holland Board of Public Works Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
Truestream Fiber in Grand Rapids, MI
Availability:
1.7%
Customer Rating:
(3)
Avg. Download Speed
1,000 Mbps
Truestream offers Fiber service to 1.7% of Grand Rapids homes. Across the city, Truestream Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Grand Rapids?
T-Mobile Home Internet Fixed Wireless in Grand Rapids, MI
Availability:
93.1%
Customer Rating:
(336)
Avg. Download Speed
62 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 93.1% of Grand Rapids homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 62 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city.
Verizon Fixed Wireless in Grand Rapids, MI
Availability:
91.0%
Customer Rating:
(358)
Avg. Download Speed
267 Mbps
Verizon offers Fixed Wireless service to 91.0% of Grand Rapids homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 267 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 19 Mbps throughout the city.
EarthLink Fixed Wireless in Grand Rapids, MI
Availability:
75.9%
Customer Rating:
(4)
Avg. Download Speed
41 Mbps
EarthLink offers Fixed Wireless service to 75.9% of Grand Rapids homes. Across the city, EarthLink Fixed Wireless has speeds up to 41 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 6.6 Mbps throughout the city.
AT&T Fixed Wireless in Grand Rapids, MI
Availability:
75.9%
Customer Rating:
(204)
Avg. Download Speed
41 Mbps
AT&T offers Fixed Wireless service to 75.9% of Grand Rapids homes. Across the city, AT&T Fixed Wireless has speeds up to 41 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 6.6 Mbps throughout the city.
Michwave Technologies Fixed Wireless in Grand Rapids, MI
Availability:
30.9%
Customer Rating:
(1)
Avg. Download Speed
42 Mbps
Michwave Technologies offers Fixed Wireless service to 30.9% of Grand Rapids homes. Across the city, Michwave Technologies Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 10 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1,000, with an average of 19 Mbps throughout the city.
Point Broadband Fixed Wireless in Grand Rapids, MI
Availability:
14.0%
Customer Rating:
(3)
Avg. Download Speed
125 Mbps
Point Broadband offers Fixed Wireless service to 14.0% of Grand Rapids homes. Across the city, Point Broadband Fixed Wireless has speeds up to 125 Mbps, with speeds from 25 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 50, with an average of 28 Mbps throughout the city.
Mercury Broadband Fixed Wireless in Grand Rapids, MI
Availability:
5.5%
Customer Rating:
(4)
Avg. Download Speed
150 Mbps
Mercury Broadband offers Fixed Wireless service to 5.5% of Grand Rapids homes. Across the city, Mercury Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 150 Mbps
MEI Telecom Services Fixed Wireless in Grand Rapids, MI
Availability:
3.5%
Customer Rating:
(2)
Avg. Download Speed
23 Mbps
MEI Telecom Services offers Fixed Wireless service to 3.5% of Grand Rapids homes. Across the city, MEI Telecom Services Fixed Wireless is the only type of service available from the company, with speeds up to 23 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 2.7 Mbps throughout the city.
CMS Internet Fixed Wireless in Grand Rapids, MI
Availability:
2.9%
Customer Rating:
(0)
Avg. Download Speed
144 Mbps
CMS Internet offers Fixed Wireless service to 2.9% of Grand Rapids homes. Across the city, CMS Internet Fixed Wireless is the only type of service available from the company, with speeds up to 144 Mbps, with speeds from 100 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 200, with an average of 47 Mbps throughout the city.
Which Cable Internet Providers are Available in Grand Rapids?
XFINITY Cable in Grand Rapids, MI
Availability:
58.2%
Customer Rating:
(2065)
Avg. Download Speed
1,891 Mbps
XFINITY from Comcast offers Cable service to 58.2% of Grand Rapids homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,891 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 559 Mbps throughout the city.
Spectrum Cable in Grand Rapids, MI
Availability:
33.7%
Customer Rating:
(1722)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 33.7% of Grand Rapids homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
WOW! Cable in Grand Rapids, MI
Availability:
2.9%
Customer Rating:
(31)
Avg. Download Speed
1,200 Mbps
WOW! offers Cable service to 2.9% of Grand Rapids homes. Across the city, WOW! Cable is the only type of service available from the company, with speeds up to 1,200 Mbps, with speeds from 550 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the city.
Which DSL Internet Providers are Available in Grand Rapids?
EarthLink DSL in Grand Rapids, MI
Availability:
71.4%
Customer Rating:
(5)
Avg. Download Speed
67 Mbps
EarthLink offers DSL service to 71.4% of Grand Rapids homes. Across the city, EarthLink DSL has speeds up to 67 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Grand Rapids from EarthLink in terms of customer satisfaction.
AT&T DSL in Grand Rapids, MI
Availability:
71.4%
Customer Rating:
(300)
Avg. Download Speed
67 Mbps
AT&T offers DSL service to 71.4% of Grand Rapids homes. Across the city, AT&T DSL has speeds up to 67 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Grand Rapids from AT&T in terms of customer satisfaction.
Frontier DSL in Grand Rapids, MI
Availability:
2.8%
Customer Rating:
(57)
Avg. Download Speed
24 Mbps
Frontier Communications offers DSL service to 2.8% of Grand Rapids homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 24 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.7 Mbps throughout the city.
Brightspeed DSL in Grand Rapids, MI
Availability:
1.7%
Customer Rating:
(43)
Avg. Download Speed
27 Mbps
Brightspeed offers DSL service to 1.7% of Grand Rapids homes. Across the city, Brightspeed DSL is the only type of service available from the company, with speeds up to 27 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 2.7 Mbps throughout the city.
Internet in Grand Rapids by Neighborhood and ZIP Code
Fiber reaches from 48.2% of homes in South East Community to 100.0% in Midtown-Grand Rapids; by ZIP code, from 45.7% in 49546 to 91.3% in 49504. Each row links to that place’s page.
Neighborhoods in Grand Rapids
| Neighborhood | People | Homes with fiber | Speed for most homes | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Creston | 24,729 | 82.1% | 4,440 Mbps | 8.1 | B+ | 62/100 |
| West Grand | 17,857 | 90.5% | 4,634 Mbps | 8.4 | A- | 52/100 |
| Garfield Park | 17,353 | 99.3% | 5,130 Mbps | 8.5 | A | 81/100 |
| Westside | 13,931 | 98.2% | 4,994 Mbps | 9.4 | A | 64/100 |
| Norteast Citizens Action | 11,762 | 71.2% | 4,117 Mbps | 8.5 | B+ | 65/100 |
| Millbrook | 7,240 | 84.3% | 4,518 Mbps | 8.7 | B+ | 58/100 |
| Roosevelt Park | 6,533 | 74.4% | 4,016 Mbps | 7.6 | B+ | 52/100 |
| Eastown | 6,127 | 67.9% | 4,185 Mbps | 7.4 | B | 89/100 |
| Heritage Hill | 5,745 | 83.0% | 4,514 Mbps | 8.9 | B+ | 63/100 |
| Belknap Lookout | 5,173 | 62.1% | 3,519 Mbps | 7.3 | B | 51/100 |
| South East Community | 5,126 | 48.2% | 3,471 Mbps | 7.2 | B- | 55/100 |
| Swan | 4,988 | 92.9% | 4,852 Mbps | 8.6 | A- | 67/100 |
| South East End | 4,855 | 98.4% | 5,041 Mbps | 8.9 | A | 70/100 |
| John Ball Park | 4,841 | 76.1% | 4,214 Mbps | 8.2 | B+ | 56/100 |
| Alger Heights | 4,361 | 99.8% | 5,120 Mbps | 9.5 | A | 54/100 |
| Heartside-Downtown | 4,240 | 82.3% | 4,292 Mbps | 8.4 | B+ | 43/100 |
| East Hills | 3,824 | 90.9% | 4,816 Mbps | 8.7 | A- | 64/100 |
| Highland Park | 3,352 | 62.1% | 3,800 Mbps | 7.8 | B | 63/100 |
| Midtown-Grand Rapids | 3,337 | 100.0% | 5,120 Mbps | 8.5 | A | 73/100 |
| Fuller Avenue | 3,169 | 98.0% | 4,983 Mbps | 8.6 | A | 76/100 |
| Madison Area | 3,003 | 63.6% | 3,374 Mbps | 7.7 | B | 67/100 |
ZIP codes in Grand Rapids
| ZIP code | People | Homes with fiber | Speed for most homes | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 49504 | 41,197 | 91.3% | 4,722 Mbps | 8.7 | A- | 59/100 |
| 49503 | 39,338 | 80.8% | 4,357 Mbps | 8.3 | B+ | 57/100 |
| 49507 | 38,137 | 88.4% | 4,696 Mbps | 8.4 | A- | 72/100 |
| 49546 | 35,635 | 45.7% | 3,321 Mbps | 7.7 | B | 79/100 |
| 49506 | 33,037 | 82.4% | 4,486 Mbps | 8.3 | B+ | 87/100 |
| 49505 | 31,422 | 84.0% | 4,528 Mbps | 8.4 | B+ | 67/100 |
How Grand Rapids Compares to Nearby Places
The 10 places nearest to Grand Rapids that have their own pages are all within 8 miles. Among them, Wyoming has the most homes with fiber (94.4%) and Forest Hills the fewest (33.5%); Grand Rapids has 64.1%.
| Place | People | Homes with fiber | Speed for most homes | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Grand Rapids metro area (this page) | 1,150,015 | 64.1% | 3,231 Mbps | 7.7 | B | 67/100 |
| Wyoming | 65,990 | 94.4% | 5,049 Mbps | 9.4 | A- | 63/100 |
| Kentwood | 54,934 | 86.1% | 4,655 Mbps | 8.8 | A- | 73/100 |
| Grandville | 32,263 | 83.7% | 4,519 Mbps | 8.9 | A- | 74/100 |
| Forest Hills | 28,573 | 33.5% | 2,660 Mbps | 6.9 | B- | 91/100 |
| Walker | 27,080 | 54.7% | 3,568 Mbps | 7.9 | B | 64/100 |
| Comstock Park | 16,388 | 56.0% | 3,503 Mbps | 8 | B | 70/100 |
| Northview | 15,301 | 52.1% | 3,433 Mbps | 8.1 | B | 68/100 |
| Cutlerville | 13,133 | 65.4% | 5,073 Mbps | 8.3 | B+ | 61/100 |
| East Grand Rapids | 12,197 | 91.0% | 4,639 Mbps | 8.3 | A- | 94/100 |
| Alpine | 336 | 0.0% | 1,838 Mbps | 7.7 | C | 60/100 |
Who is the Fastest Internet Provider in Grand Rapids?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Grand Rapids
| Holland Board of Public Works | 10,000 |
|---|---|
| SURF Internet | 8,000 |
| Frontier Communications | 7,000 |
| Metronet | 5,120 |
| AT&T | 5,000 |
| EarthLink | 5,000 |
| Mercury Broadband | 5,000 |
| XFINITY from Comcast | 2,000 |
| WOW! | 1,200 |
| Verizon | 1,000 |
| Spectrum | 1,000 |
| Michwave Technologies | 1,000 |
| Point Broadband | 1,000 |
| MEI Telecom Services | 1,000 |
| AcenTek | 1,000 |
| CMS Internet | 1,000 |
| HomeWorks Tri-County Electric Cooperative | 1,000 |
| Truestream | 1,000 |
| Barry County Telephone Company | 1,000 |
| Brightspeed | 940 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Grand Rapids. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Grand Rapids Internet Providers
Based on 261 reviews from Michigan internet customers, Spectrum is the best internet service provider for Grand Rapids residents. Spectrum was rated at an average of 3.02 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Michigan, with 4.00 out of 5 stars and 88.6% coverage in Grand Rapids.
At a national level, based on 6901 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.01 out of 5.
Local, State, and National Ratings for all Grand Rapids Internet Providers
The table below shows average customer ratings from customers in Grand Rapids, Michigan, and customers throughout the country.
| ISP / Tech Type | Grand Rapids Overall | Michigan Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (2) | (28) | (1037) | View Plans | ||
| Spectrum | (1) | (52) | (1929) | View Plans | ||
| Frontier | (0) | (3) | (173) | View Plans | ||
| HomeWorks Tri-County Electric Cooperative | (0) | (2) | (2) | View Plans | ||
| MEI Telecom Services | (0) | (2) | (2) | View Plans | ||
| Mercury Broadband | (0) |  (1) | (4) | View Plans | ||
| Metronet | (0) | (4) | (76) | View Plans | ||
| Michwave Technologies | (0) | (1) | (1) | View Plans | ||
| Point Broadband | (0) | (2) | (19) | View Plans | ||
| Surf | (0) | (5) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (336) | View Plans | ||
| Truestream | (0) | (3) | (3) | View Plans | ||
| WOW! | (0) | (17) | (33) | View Plans | ||
| Verizon | (1) | (9) | (805) | View Plans | ||
| XFINITY | (7) | (116) | (2363) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| AcenTek | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Brightspeed | (0) | (0) | (76) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| CMS Internet | (0) | (0) | (0) | View Plans | ||
| Barry County Telephone | (0) | (0) |  (1) | View Plans | ||
| Holland Board of Public Works | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Grand Rapids
Based on data reported by Grand Rapids ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Grand Rapids. Therefore, the average customer can get up to 1,891 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Grand Rapids Speed | Michigan Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (1) | (9) | (805) | View Plans | ||
| XFINITY | (7) | (116) | (2363) | View Plans | ||
| Spectrum | (1) | (52) | (1929) | View Plans | ||
| Frontier | (0) | (3) | (173) | View Plans | ||
| HomeWorks Tri-County Electric Cooperative | (0) | (2) | (2) | View Plans | ||
| MEI Telecom Services | (0) | (2) | (2) | View Plans | ||
| Mercury Broadband | (0) | (1) | (4) | View Plans | ||
| Metronet | (0) | (4) | (76) | View Plans | ||
| Michwave Technologies | (0) | (1) | (1) | View Plans | ||
| Point Broadband | (0) | (2) | (19) | View Plans | ||
| Surf | (0) | (5) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (336) | View Plans | ||
| Truestream | (0) | (3) | (3) | View Plans | ||
| WOW! | (0) | (17) | (33) | View Plans | ||
| AT&T | (2) | (28) | (1037) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| AcenTek | (0) | (0) | (1) | View Plans | ||
| Brightspeed | (0) | (0) | (76) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| CMS Internet | (0) | (0) | (0) | View Plans | ||
| Barry County Telephone | (0) | (0) | (1) | View Plans | ||
| Holland Board of Public Works | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Grand Rapids?
Michigan customers rate Spectrum as the cheapest internet service provider in the state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Spectrum received a local rating of 4.00 out of 5, which is higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Grand Rapids customers with an average price rating of 4.00 out of 5.
The table below shows how customers in Grand Rapids, Michigan, and the United States rated the affordability of their internet service.
Rated Affordability in Grand Rapids
| ISP / Tech Type | Grand Rapids Affordability | Michigan Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (2) | (28) | (1037) | View Plans | ||
| Spectrum | (1) | (52) | (1929) | View Plans | ||
| Frontier | (0) | (3) | (173) | View Plans | ||
| HomeWorks Tri-County Electric Cooperative | (0) | (2) | (2) | View Plans | ||
| MEI Telecom Services | (0) | (2) | (2) | View Plans | ||
| Mercury Broadband | (0) | (1) | (4) | View Plans | ||
| Metronet | (0) | (4) | (76) | View Plans | ||
| Michwave Technologies | (0) | (1) | (1) | View Plans | ||
| Point Broadband | (0) | (2) | (19) | View Plans | ||
| Surf | (0) | (5) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (336) | View Plans | ||
| Truestream | (0) | (3) | (3) | View Plans | ||
| WOW! | (0) | (17) | (33) | View Plans | ||
| Verizon | (1) | (9) | (805) | View Plans | ||
| XFINITY | (7) | (116) | (2363) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| AcenTek | (0) | (0) | (1) | View Plans | ||
| Brightspeed | (0) | (0) | (76) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| CMS Internet | (0) | (0) | (0) | View Plans | ||
| Barry County Telephone | (0) | (0) | (1) | View Plans | ||
| Holland Board of Public Works | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Michigan
Customer Reviews
Jen W.
XFINITY Cable
May 09, 2026 Xfinity is WAY overpriced. While I understand they are the only provider in my area, I feel taken advantage of because of that. Show mee where is cost a home $250.00 a month to have internet and cable. And not even premium cable!
A Grand Rapids, MI Customer
Verizon Fiber
April 16, 2026 A Grand Rapids, MI Customer
XFINITY Fiber
July 23, 2025 Kelly K
XFINITY Cable
March 16, 2025 I feel like when my neighbors are home, my internet is a lot slower. I work from home so I can tell that during the day when other people are mostly at work, the internet runs fine. But around 5pm when people starting coming home from work, the internet starts lagging. I wish there was a way to keep us all separate. Like each house has their own allotted amount of internet usage a day. And it doesn't depend on how much others around you are using.
A Grand Rapids, MI Customer
Dish Satellite
January 29, 2025 Rate your provider
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Which ISP Should You Choose in Grand Rapids?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Grand Rapids is Spectrum.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Grand Rapids is Spectrum.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Grand Rapids, available to 93.1% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.