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18 Best Internet Providers in Chicago, IL

Find internet availability by address in Chicago, IL

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Chicago ISP Report Card | Business Internet in Chicago

Chicago ISP Report at a Glance
ISP grade Chicago ISP Report Card B-
Average speed Download Speed for Most Households 2,907 Mbps
ISP count Number of Internet Service Providers 18
Customer review count Real Chicago Customer Ratings 102

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Chicago has 18 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Chicago.

Chicago overview

▼

Chicago has 18 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Chicago.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

XFINITY

XFINITY logo

Availability:

97.0%

Customer Rating:

3.3 of 5 stars

(2335)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Cable

97.0%

1,809 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2041)

EarthLink

EarthLink logo

Availability:

96.9%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: $64.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fiber

28.2%

4,135 Mbps

5,000 Mbps

Fiber: 3.7 of 5 stars

(6)

DSL

85.4%

72 Mbps

100 Mbps

DSL: 3.2 of 5 stars

(5)

Fixed Wireless

78.4%

41 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

AT&T

AT&T logo

Availability:

96.9%

Customer Rating:

3.6 of 5 stars

(1018)

View Plans

1-877-610-1219 Price: $60.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fiber

28.2%

4,135 Mbps

5,000 Mbps

Fiber: 3.9 of 5 stars

(521)

DSL

85.4%

72 Mbps

100 Mbps

DSL: 3.3 of 5 stars

(297)

Fixed Wireless

78.4%

41 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(200)

Astound Broadband

Astound Broadband logo

Availability:

27.8%

Customer Rating:

3.3 of 5 stars

(117)

View Plans

1-888-760-7911 Price: $45.00 - $65.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fiber

5.9%

1,500 Mbps

1,500 Mbps

Fiber: 3.3 of 5 stars

(20)

Cable

23.7%

1,500 Mbps

1,500 Mbps

Cable: 3.3 of 5 stars

(93)

Above are the top 4 providers in Chicago, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

MetroNet

MetroNet logo

Availability:

5.2%

Customer Rating:

3.9 of 5 stars

(75)

View Plans

1-833-875-1366 Price: $39.95 - $109.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fiber

5.2%

5,120 Mbps

5,120 Mbps

Fiber: 3.9 of 5 stars

(73)

Frontier

Frontier logo

Availability:

2.9%

Customer Rating:

3.4 of 5 stars

(171)

View Plans

1-866-557-9907 Price: $44.99 - $124.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fiber

2.1%

6,698 Mbps

7,000 Mbps

Fiber: 3.7 of 5 stars

(114)

DSL

1.8%

24 Mbps

115 Mbps

DSL: 2.6 of 5 stars

(57)

Surf

Surf logo

Availability:

1.6%

Customer Rating:

4.0 of 5 stars

(24)

View Plans

1-888-274-6381 Price: $30.00 - $95.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fiber

1.5%

6,511 Mbps

8,000 Mbps

Fiber: 4.3 of 5 stars

(19)

i3 Broadband

i3 Broadband logo

Availability:

1.2%

Customer Rating:

3.9 of 5 stars

(29)

View Plans

Price: $29.99 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fiber

1.2%

8,000 Mbps

8,000 Mbps

Fiber: 4.0 of 5 stars

(27)

Mediacom

Mediacom logo

Availability:

1.0%

Customer Rating:

3.0 of 5 stars

(91)

View Plans

1-844-490-5828 Price: $29.99 - $70.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Cable

1.0%

1,012 Mbps

2,000 Mbps

Cable: 3.0 of 5 stars

(80)

NITCO

NITCO logo

Availability:

3.6%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fixed Wireless

3.3%

16 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

e-vergent

e-vergent logo

Availability:

5.4%

Customer Rating:

2.0 of 5 stars

(1)

View Plans

Price: Starting at $59.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fixed Wireless

5.4%

49 Mbps

2,000 Mbps

Wireless: 2.0 of 5 stars

(1)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

96.4%

Customer Rating:

4.0 of 5 stars

(325)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fixed Wireless

96.4%

72 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(325)

Verizon

Verizon logo

Availability:

88.4%

Customer Rating:

3.8 of 5 stars

(790)

View Plans

1-833-213-7018 Price: $50.00 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fixed Wireless

88.4%

342 Mbps

1,000 Mbps

Wireless: 3.6 of 5 stars

(351)

Community Fiber Solutions

Community Fiber Solutions logo

Availability:

4.4%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fixed Wireless

4.4%

353 Mbps

400 Mbps

Wireless: 0.0 of 5 stars

(0)

Fox Valley

Fox Valley logo

Availability:

3.3%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: Starting at $44.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fixed Wireless

3.3%

62 Mbps

300 Mbps

Wireless: 0.0 of 5 stars

(0)

Bertram Internet

Bertram Internet logo

Availability:

3.2%

Customer Rating:

4.0 of 5 stars

(1)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fixed Wireless

3.2%

100 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(1)

Rise Broadband

Rise Broadband logo

Availability:

3.1%

Customer Rating:

2.9 of 5 stars

(18)

View Plans

1-855-477-2095 Price: Starting at $29.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fixed Wireless

3.1%

42 Mbps

100 Mbps

Wireless: 2.8 of 5 stars

(15)

Blast Communications

Blast Communications logo

Availability:

2.4%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fixed Wireless

2.4%

79 Mbps

300 Mbps

Wireless: 0.0 of 5 stars

(0)

Zentro

Zentro logo

Availability:

1.8%

Customer Rating:

3.0 of 5 stars

(9)

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Chicago.

Max Download Speed InfoCalculated from the maximum speeds available to most Chicago residents, weighted by block population.

Customer Rating

Fixed Wireless

1.8%

853 Mbps

2,000 Mbps

Wireless: 3.6 of 5 stars

(7)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Chicago residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(60)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Chicago ratings may vary and are shown below.

Who is the Best Internet Provider in Chicago, IL?

T-Mobile Home Internet is the highest-rated internet provider in Chicago based on 340 Illinois customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Chicago, Illinois, and customers throughout the country.

Top Rated Internet Providers in Chicago

Surf4.003.96
Verizon4.003.77
T-Mobile Home Internet4.004.02
Bertram Internet4.004.00
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Chicago Internet Providers

ISP / Tech TypeChicago OverallIllinois OverallNational OverallFor Service
Surf (0) (4) (24)View Plans
Verizon (3) (9) (790)View Plans
Bertram Internet (0) (1) (1)View Plans
T-Mobile Home Internet (4) (17) (325)View Plans
Zentro (6) (6) (9)View Plans
Astound Broadband (13) (21) (117)View Plans
AT&T (20) (50) (1018)View Plans
XFINITY (51) (204) (2335)View Plans
MetroNet (0) (3) (75)View Plans
i3 Broadband (0) (19) (29)View Plans
Rise Broadband (0) (1) (18)View Plans
Frontier (0) (5) (171)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans
e-vergent (0) (0) (1)View Plans
Fox Valley (0) (0) (0)View Plans
Blast Communications (0) (0) (0)View Plans
NITCO (0) (0) (0)View Plans
Community Fiber Solutions (0) (0) (0)View Plans

Based on 340 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for Chicago residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Illinois, with 4.33 out of 5 stars and 88.4% coverage in Chicago.

At a national level, based on 4928 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Which Providers are Available at my Home in Chicago?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Chicago, IL map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Chicago?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, i3 Broadband should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Chicago

Max Advertised Speed in Chicago, IL

e-vergent10,000 Mbps
i3 Broadband8,000 Mbps
Surf8,000 Mbps
Frontier7,000 Mbps
MetroNet5,120 Mbps
AT&T5,000 Mbps
EarthLink5,000 Mbps
XFINITY2,000 Mbps
Zentro2,000 Mbps
Astound Broadband1,500 Mbps
NITCO1,000 Mbps
Verizon1,000 Mbps

ISP / Tech TypeMax Advertised Speed
e-vergent10,000 Mbps
i3 Broadband8,000 Mbps
SURF Internet8,000 Mbps
Frontier Communications7,000 Mbps
MetroNet5,120 Mbps
AT&T5,000 Mbps
EarthLink5,000 Mbps
Zentro Internet2,000 Mbps
XFINITY from Comcast2,000 Mbps
Astound Broadband1,500 Mbps
NITCO1,000 Mbps
Verizon1,000 Mbps
Community Fiber Solutions (CFS)400 Mbps
Blast Communications300 Mbps
Fox Valley Internet300 Mbps
Rise Broadband100 Mbps
Bertram Internet100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Chicago

Surf3.753.70
Verizon3.673.98
T-Mobile Home Internet3.883.94
Astound Broadband3.703.55
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeChicago SpeedIllinois SpeedNational SpeedFor Service
Surf (0) (4) (24)View Plans
Verizon (3) (9) (790)View Plans
T-Mobile Home Internet (4) (17) (325)View Plans
Astound Broadband (13) (21) (117)View Plans
Zentro (6) (6) (9)View Plans
XFINITY (51) (204) (2335)View Plans
AT&T (20) (50) (1018)View Plans
MetroNet (0) (3) (75)View Plans
Bertram Internet (0) (1) (1)View Plans
i3 Broadband (0) (19) (29)View Plans
Frontier (0) (5) (171)View Plans
Rise Broadband (0) (1) (18)View Plans
Viasat (0) (1) (12)View Plans
e-vergent (0) (0) (1)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans
Fox Valley (0) (0) (0)View Plans
Blast Communications (0) (0) (0)View Plans
NITCO (0) (0) (0)View Plans
Community Fiber Solutions (0) (0) (0)View Plans

Based on data reported by Chicago ISPs to the FCC, the fastest speeds in the city are available through i3 Broadband. The company offers speeds up to 8,000 Mbps in Chicago. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Chicago?

Illinois customers rate Verizon as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Verizon received a local rating of 4.67 out of 5, which is higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Chicago customers with an average price rating of 3.60 out of 5.

The chart and graph below show how customers in Chicago, Illinois, and the United States rated the affordability of their internet service.

Rated Affordability in Chicago

Surf4.253.74
Verizon4.003.45
MetroNet4.333.65
Bertram Internet4.004.00
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeChicago AffordabilityIllinois AffordabilityNational AffordabilityFor Service
Surf (0) (4) (24)View Plans
Verizon (3) (9) (790)View Plans
Bertram Internet (0) (1) (1)View Plans
MetroNet (0) (3) (75)View Plans
Zentro (6) (6) (9)View Plans
T-Mobile Home Internet (4) (17) (325)View Plans
Astound Broadband (13) (21) (117)View Plans
AT&T (20) (50) (1018)View Plans
XFINITY (51) (204) (2335)View Plans
i3 Broadband (0) (19) (29)View Plans
Frontier (0) (5) (171)View Plans
Rise Broadband (0) (1) (18)View Plans
Viasat (0) (1) (12)View Plans
e-vergent (0) (0) (1)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans
Fox Valley (0) (0) (0)View Plans
Blast Communications (0) (0) (0)View Plans
NITCO (0) (0) (0)View Plans
Community Fiber Solutions (0) (0) (0)View Plans

Chicago Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Chicago below, including the metrics used and how Chicago compares to the rest of Illinois and nation.

Chicago ISP Report Card: B-
Metric

(hover for details)
Chicago Illinois USA
40.13% 47.62% 71.53%
2,907 Mbps 3,187 Mbps 3,583 Mbps
7.5 7.3 7.1

 

Chicago Digital Connectivity Index: 74 / 100
Metric

(hover for details)
Chicago Illinois USA
2.7 2.6 2.7
17% 16% 15%
96% 95% 96%
92% 91% 91%
78% 75% 76%
79% 76% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Chicago ISP Report Card & Digital Connectivity Index

The ISP Report Card in Chicago is B-, which is better than other cities. The local demand for broadband internet connectivity in Chicago is high with a score of 74 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Chicago have done a good job meeting the needs of its residents.

The Chicago ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

92% of Chicago households have an internet connection despite having 99.30% availability. 78% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 78% of households have a broadband connection such as fiber, cable or DSL available to their home, 79% subscribe to it. A large amount of Chicago residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Chicago?

Cicero, IL

  • ISP Report Card: C
  • Digital Connectivity Index: 55 / 100
Oak Park, IL

  • ISP Report Card: B+
  • Digital Connectivity Index: 77 / 100
Berwyn, IL

  • ISP Report Card: B+
  • Digital Connectivity Index: 69 / 100

Stickney, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 71 / 100
Forest Park, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 58 / 100
Forest View, IL

  • ISP Report Card: B+
  • Digital Connectivity Index: 78 / 100

River Forest, IL

  • ISP Report Card: B+
  • Digital Connectivity Index: 87 / 100
Riverside, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 83 / 100
Elmwood Park, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 64 / 100

How Much Speed does a Chicago Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Chicago is 2.7, which is larger than the Illinois average of 2.6 and larger than the national average of 2.7. the Chicago area’s average household income is $102,722 which is higher than the Illinois average of $95,616 and much higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Chicago also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the Illinois average of 16%. Additionally, 17% of residents work from home, which is higher than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of Chicago has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Chicago households are more technology-engaged. 96% of households have some sort of computing device, 85% have desktops or laptops in the home, and 94% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Chicago?

EarthLink Fiber in Chicago, IL

EarthLink logo

Availability:

28.2%

Customer Rating:

3.7 of 5 stars

(6)

Avg. Download Speed

4,135 Mbps

EarthLink offers Fiber service to 28.2% of Chicago homes. Across the city, EarthLink Fiber has speeds up to 4,135 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Chicago from EarthLink in terms of customer satisfaction.

AT&T Fiber in Chicago, IL

AT&T logo

Availability:

28.2%

Customer Rating:

3.9 of 5 stars

(521)

Avg. Download Speed

4,135 Mbps

AT&T offers Fiber service to 28.2% of Chicago homes. Across the city, AT&T Fiber has speeds up to 4,135 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Chicago from AT&T in terms of customer satisfaction.

Astound Broadband Fiber in Chicago, IL

Astound Broadband logo

Availability:

5.9%

Customer Rating:

3.3 of 5 stars

(20)

Avg. Download Speed

1,500 Mbps

Astound Broadband offers Fiber service to 5.9% of Chicago homes. Across the city, Astound Broadband Fiber has speeds up to 1,500 Mbps, with speeds from 1,500 Mpbs up to 1,500 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Astound Broadband Fiber. Astound Broadband Fiber is rated the same as other types of internet service available in Chicago from Astound Broadband in terms of customer satisfaction.

MetroNet Fiber in Chicago, IL

MetroNet logo

Availability:

5.2%

Customer Rating:

3.9 of 5 stars

(73)

Avg. Download Speed

5,120 Mbps

MetroNet offers Fiber service to 5.2% of Chicago homes. Across the city, MetroNet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps, with speeds from 5,120 Mpbs up to 5,120 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for MetroNet Fiber. MetroNet Fiber is rated the same as other types of internet service available in Chicago from MetroNet in terms of customer satisfaction.

Frontier Fiber in Chicago, IL

Frontier logo

Availability:

2.1%

Customer Rating:

3.7 of 5 stars

(114)

Avg. Download Speed

6,698 Mbps

Frontier Communications offers Fiber service to 2.1% of Chicago homes. Across the city, Frontier Fiber has speeds up to 6,698 Mbps, with speeds from 1,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in Chicago from Frontier in terms of customer satisfaction.

Surf Fiber in Chicago, IL

Surf logo

Availability:

1.5%

Customer Rating:

4.3 of 5 stars

(19)

Avg. Download Speed

6,511 Mbps

SURF Internet offers Fiber service to 1.5% of Chicago homes. Across the city, Surf Fiber is the only type of service available from the company, with speeds up to 6,511 Mbps, with speeds from 250 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Surf Fiber. Surf Fiber is rated about the same as other types of internet service available in Chicago from Surf in terms of customer satisfaction.

i3 Broadband Fiber in Chicago, IL

i3 Broadband logo

Availability:

1.2%

Customer Rating:

4.0 of 5 stars

(27)

Avg. Download Speed

8,000 Mbps

i3 Broadband offers Fiber service to 1.2% of Chicago homes. Across the city, i3 Broadband Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps, with speeds from 8,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for i3 Broadband Fiber. i3 Broadband Fiber is rated about the same as other types of internet service available in Chicago from i3 Broadband in terms of customer satisfaction.

Which Cable Internet Providers are Available in Chicago?

XFINITY Cable in Chicago, IL

XFINITY logo

Availability:

97.0%

Customer Rating:

3.3 of 5 stars

(2041)

Avg. Download Speed

1,809 Mbps

XFINITY from Comcast offers Cable service to 97.0% of Chicago homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,809 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 248 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Chicago from XFINITY in terms of customer satisfaction.

Astound Broadband Cable in Chicago, IL

Astound Broadband logo

Availability:

23.7%

Customer Rating:

3.3 of 5 stars

(93)

Avg. Download Speed

1,500 Mbps

Astound Broadband offers Cable service to 23.7% of Chicago homes. Across the city, Astound Broadband Cable has speeds up to 1,500 Mbps, with speeds from 1,500 Mpbs up to 1,500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the city. Astound Broadband Cable is rated the same as other types of internet service available in Chicago from Astound Broadband in terms of customer satisfaction.

Which DSL Internet Providers are Available in Chicago?

EarthLink DSL in Chicago, IL

EarthLink logo

Availability:

85.4%

Customer Rating:

3.2 of 5 stars

(5)

Avg. Download Speed

72 Mbps

EarthLink offers DSL service to 85.4% of Chicago homes. Across the city, EarthLink DSL has speeds up to 72 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Chicago from EarthLink in terms of customer satisfaction.

AT&T DSL in Chicago, IL

AT&T logo

Availability:

85.4%

Customer Rating:

3.3 of 5 stars

(297)

Avg. Download Speed

72 Mbps

AT&T offers DSL service to 85.4% of Chicago homes. Across the city, AT&T DSL has speeds up to 72 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Chicago from AT&T in terms of customer satisfaction.

Frontier DSL in Chicago, IL

Frontier logo

Availability:

1.8%

Customer Rating:

2.6 of 5 stars

(57)

Avg. Download Speed

24 Mbps

Frontier Communications offers DSL service to 1.8% of Chicago homes. Across the city, Frontier DSL has speeds up to 24 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.7 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Chicago from Frontier in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Chicago?

T-Mobile Home Internet Fixed Wireless in Chicago, IL

T-Mobile Home Internet logo

Availability:

96.4%

Customer Rating:

4.0 of 5 stars

(325)

Avg. Download Speed

72 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 96.4% of Chicago homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 72 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Chicago from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Chicago, IL

Verizon logo

Availability:

88.4%

Customer Rating:

3.6 of 5 stars

(351)

Avg. Download Speed

342 Mbps

Verizon offers Fixed Wireless service to 88.4% of Chicago homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 342 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 4.0 and as high as 75, with an average of 25 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Chicago from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in Chicago, IL

EarthLink logo

Availability:

78.4%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

41 Mbps

EarthLink offers Fixed Wireless service to 78.4% of Chicago homes. Across the city, EarthLink Fixed Wireless has speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.6 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Chicago from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Chicago, IL

AT&T logo

Availability:

78.4%

Customer Rating:

3.6 of 5 stars

(200)

Avg. Download Speed

41 Mbps

AT&T offers Fixed Wireless service to 78.4% of Chicago homes. Across the city, AT&T Fixed Wireless has speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.6 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Chicago from AT&T in terms of customer satisfaction.

e-vergent Fixed Wireless in Chicago, IL

e-vergent logo

Availability:

5.4%

Customer Rating:

2.0 of 5 stars

(1)

Avg. Download Speed

49 Mbps

e-vergent offers Fixed Wireless service to 5.4% of Chicago homes. Across the city, e-vergent Fixed Wireless is the only type of service available from the company, with speeds up to 49 Mbps, with speeds from 10 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 2,000, with an average of 10 Mbps throughout the city. e-vergent Fixed Wireless is rated other types of internet service available in Chicago from e-vergent in terms of customer satisfaction.

Community Fiber Solutions Fixed Wireless in Chicago, IL

Community Fiber Solutions logo

Availability:

4.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

353 Mbps

Community Fiber Solutions (CFS) offers Fixed Wireless service to 4.4% of Chicago homes. Across the city, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 353 Mbps, with speeds from 25 Mpbs up to 400 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 40, with an average of 37 Mbps throughout the city. Community Fiber Solutions Fixed Wireless is rated other types of internet service available in Chicago from Community Fiber Solutions in terms of customer satisfaction.

Fox Valley Fixed Wireless in Chicago, IL

Fox Valley logo

Availability:

3.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

62 Mbps

Fox Valley Internet offers Fixed Wireless service to 3.3% of Chicago homes. Across the city, Fox Valley Fixed Wireless is the only type of service available from the company, with speeds up to 62 Mbps, with speeds from 10 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 60, with an average of 13 Mbps throughout the city. Fox Valley Fixed Wireless is rated other types of internet service available in Chicago from Fox Valley in terms of customer satisfaction.

NITCO Fixed Wireless in Chicago, IL

NITCO logo

Availability:

3.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

16 Mbps

NITCO offers Fixed Wireless service to 3.3% of Chicago homes. Across the city, NITCO Fixed Wireless is the only type of service available from the company, with speeds up to 16 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 2.0 Mbps throughout the city. NITCO Fixed Wireless is rated other types of internet service available in Chicago from NITCO in terms of customer satisfaction.

Bertram Internet Fixed Wireless in Chicago, IL

Bertram Internet logo

Availability:

3.2%

Customer Rating:

4.0 of 5 stars

(1)

Avg. Download Speed

100 Mbps

Bertram Internet offers Fixed Wireless service to 3.2% of Chicago homes. Across the city, Bertram Internet Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps, with speeds from 100 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Bertram Internet Fixed Wireless is rated other types of internet service available in Chicago from Bertram Internet in terms of customer satisfaction.

Rise Broadband Fixed Wireless in Chicago, IL

Rise Broadband logo

Availability:

3.1%

Customer Rating:

2.8 of 5 stars

(15)

Avg. Download Speed

42 Mbps

Rise Broadband offers Fixed Wireless service to 3.1% of Chicago homes. Across the city, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 8.5 Mbps throughout the city. Rise Broadband Fixed Wireless is rated other types of internet service available in Chicago from Rise Broadband in terms of customer satisfaction.

Blast Communications Fixed Wireless in Chicago, IL

Blast Communications logo

Availability:

2.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

79 Mbps

Blast Communications offers Fixed Wireless service to 2.4% of Chicago homes. Across the city, Blast Communications Fixed Wireless is the only type of service available from the company, with speeds up to 79 Mbps, with speeds from 26 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 26, with an average of 10.0 Mbps throughout the city. Blast Communications Fixed Wireless is rated other types of internet service available in Chicago from Blast Communications in terms of customer satisfaction.

Zentro Fixed Wireless in Chicago, IL

Zentro logo

Availability:

1.8%

Customer Rating:

3.6 of 5 stars

(7)

Avg. Download Speed

853 Mbps

Zentro Internet offers Fixed Wireless service to 1.8% of Chicago homes. Across the city, Zentro Fixed Wireless is the only type of service available from the company, with speeds up to 853 Mbps, with speeds from 10 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Zentro Fixed Wireless. Zentro Fixed Wireless is rated other types of internet service available in Chicago from Zentro in terms of customer satisfaction.

Which ISP Should You Choose in Chicago?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Chicago is T-Mobile Home Internet.
  • The fastest internet provider should be i3 Broadband. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Chicago is Verizon.
  • Viasat, XFINITY from Comcast, and HughesNet has the broadest coverage in Chicago, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Chicago compare to other cities with a similar population?

To see how Chicago stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Chicago’s B- ISP Report Card and 74 / 100 Digital Connectivity Index.

Dallas, TX

  • ISP Report Card: A-
  • Digital Connectivity Index: 80 / 100
Houston, TX

  • ISP Report Card: A-
  • Digital Connectivity Index: 77 / 100
Philadelphia, PA

  • ISP Report Card: B
  • Digital Connectivity Index: 75 / 100

Miami, FL

  • ISP Report Card: B+
  • Digital Connectivity Index: 75 / 100
Atlanta, GA

  • ISP Report Card: B+
  • Digital Connectivity Index: 82 / 100
Washington, DC

  • ISP Report Card: B
  • Digital Connectivity Index: 86 / 100

San Francisco, CA

  • ISP Report Card: B+
  • Digital Connectivity Index: 85 / 100
Los Angeles, CA

  • ISP Report Card: B
  • Digital Connectivity Index: 80 / 100
Phoenix, AZ

  • ISP Report Card: B
  • Digital Connectivity Index: 79 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Chicago

Customer Reviews

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Zentro

September 17, 2026

Worst ISP ever. Consistently horrible speeds, constant drops in connection, and endless wait times when calling for customer service. They let me pay an extra $30/mo for 7 months for the 1000mbps plan, just to find out (because I suggested it) that the building was not equipped to handle that type of speed. 30 unit building and I can't get 1000mbps?

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Jakhari K

XFINITY Cable

May 03, 2026

I would like to talk about the connectivity of my service and Internet provider. They are very bad when it comes to Customer Service and connectivity power outages, cause service outages service outages cause network outages, which means no Internet connectivity for a days on end and it’s hard to get in contact with Customer Service because they hire a higher demographic of Non- English speaking service representatives which happen to have certain issues issue communicating with us my entire time being with him I have never spoken with a person who is from America with English as their first language the price is good. It’s just the service is lacking in many ways sometimes even gaming is not possible on my mobile phone.

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An Illinois Customer

XFINITY Cable

April 11, 2026
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An Illinois Customer

AT&T Fiber

March 01, 2026
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An Illinois Customer

Astound Broadband Cable

February 18, 2026

The internet is unreliable sometimes, especially when windy or poor weather outside. However, overall it is pretty easy to connect. I have had no issues with routers or installation. I have not needed to use customer service yet, so unsure how that aspect is for quality.

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