18 Best Internet Providers in Chicago, IL
Find internet availability by address in Chicago, IL
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Chicago ISP Report Card | Business Internet in Chicago
| Chicago ISP Report Card | B- | |
| Download Speed for Most Households | 2,907 Mbps | |
| Number of Internet Service Providers | 18 | |
| Real Chicago Customer Ratings | 102 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Chicago has 18 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Chicago.
Chicago overview
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Chicago has 18 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Chicago.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Astound Broadband
Connection
Customer Rating
Fiber
Cable
Above are the top 4 providers in Chicago, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Chicago ratings may vary and are shown below.
Who is the Best Internet Provider in Chicago, IL?
T-Mobile Home Internet is the highest-rated internet provider in Chicago based on 340 Illinois customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Chicago, Illinois, and customers throughout the country.
Top Rated Internet Providers in Chicago
Local, State, and National Ratings for all Chicago Internet Providers
| ISP / Tech Type | Chicago Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Surf | (0) | (4) | (24) | View Plans | ||
| Verizon | (3) | (9) | (790) | View Plans | ||
| Bertram Internet | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (4) | (17) | (325) | View Plans | ||
| Zentro | (6) | (6) | (9) | View Plans | ||
| Astound Broadband | (13) | (21) | (117) | View Plans | ||
| AT&T | (20) | (50) | (1018) | View Plans | ||
| XFINITY | (51) | (204) | (2335) | View Plans | ||
| MetroNet | (0) | (3) | (75) | View Plans | ||
| i3 Broadband | (0) | (19) | (29) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Frontier | (0) | (5) | (171) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| e-vergent | (0) | (0) | (1) | View Plans | ||
| Fox Valley | (0) | (0) | (0) | View Plans | ||
| Blast Communications | (0) | (0) | (0) | View Plans | ||
| NITCO | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Based on 340 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for Chicago residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Illinois, with 4.33 out of 5 stars and 88.4% coverage in Chicago.
At a national level, based on 4928 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Which Providers are Available at my Home in Chicago?
a different provider.
Coverage map for each provider in Chicago
- XFINITY - cable coverage map
- EarthLink - fiber coverage map
- AT&T - fiber coverage map
- Astound Broadband - cable coverage map
- Verizon - fixed wireless coverage map
- Astound Broadband - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- EarthLink - dsl coverage map
- AT&T - dsl coverage map
- EarthLink - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- Zentro - fixed wireless coverage map
- e-vergent - fixed wireless coverage map

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Chicago?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, i3 Broadband should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Chicago
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| e-vergent | 10,000 Mbps | ||
| i3 Broadband | 8,000 Mbps | ||
| SURF Internet | 8,000 Mbps | ||
| Frontier Communications | 7,000 Mbps | ||
| MetroNet | 5,120 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| Zentro Internet | 2,000 Mbps | ||
| XFINITY from Comcast | 2,000 Mbps | ||
| Astound Broadband | 1,500 Mbps | ||
| NITCO | 1,000 Mbps | ||
| Verizon | 1,000 Mbps | ||
| Community Fiber Solutions (CFS) | 400 Mbps | ||
| Blast Communications | 300 Mbps | ||
| Fox Valley Internet | 300 Mbps | ||
| Rise Broadband | 100 Mbps | ||
| Bertram Internet | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Chicago
| ISP / Tech Type | Chicago Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Surf | (0) | (4) | (24) | View Plans | ||
| Verizon | (3) | (9) | (790) | View Plans | ||
| T-Mobile Home Internet | (4) | (17) | (325) | View Plans | ||
| Astound Broadband | (13) | (21) | (117) | View Plans | ||
| Zentro | (6) | (6) | (9) | View Plans | ||
| XFINITY | (51) | (204) | (2335) | View Plans | ||
| AT&T | (20) | (50) | (1018) | View Plans | ||
| MetroNet | (0) | (3) | (75) | View Plans | ||
| Bertram Internet | (0) | (1) | (1) | View Plans | ||
| i3 Broadband | (0) | (19) | (29) | View Plans | ||
| Frontier | (0) | (5) | (171) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| e-vergent | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Fox Valley | (0) | (0) | (0) | View Plans | ||
| Blast Communications | (0) | (0) | (0) | View Plans | ||
| NITCO | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Based on data reported by Chicago ISPs to the FCC, the fastest speeds in the city are available through i3 Broadband. The company offers speeds up to 8,000 Mbps in Chicago. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Chicago?
Illinois customers rate Verizon as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Verizon received a local rating of 4.67 out of 5, which is higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Chicago customers with an average price rating of 3.60 out of 5.
The chart and graph below show how customers in Chicago, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in Chicago
| ISP / Tech Type | Chicago Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Surf | (0) | (4) | (24) | View Plans | ||
| Verizon | (3) | (9) | (790) | View Plans | ||
| Bertram Internet | (0) | (1) | (1) | View Plans | ||
| MetroNet | (0) | (3) | (75) | View Plans | ||
| Zentro | (6) | (6) | (9) | View Plans | ||
| T-Mobile Home Internet | (4) | (17) | (325) | View Plans | ||
| Astound Broadband | (13) | (21) | (117) | View Plans | ||
| AT&T | (20) | (50) | (1018) | View Plans | ||
| XFINITY | (51) | (204) | (2335) | View Plans | ||
| i3 Broadband | (0) | (19) | (29) | View Plans | ||
| Frontier | (0) | (5) | (171) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| e-vergent | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Fox Valley | (0) | (0) | (0) | View Plans | ||
| Blast Communications | (0) | (0) | (0) | View Plans | ||
| NITCO | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Chicago Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Chicago below, including the metrics used and how Chicago compares to the rest of Illinois and nation.
| Metric
(hover for details)
|
Chicago | Illinois | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Chicago that have a Fiber internet connection available to their home. | 40.13% | 47.62% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 2,907 Mbps | 3,187 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Chicago. | 7.5 | 7.3 | 7.1 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.7 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 17% | 16% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 96% | 95% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 92% | 91% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 78% | 75% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 79% | 76% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Chicago ISP Report Card & Digital Connectivity Index
The ISP Report Card in Chicago is B-, which is better than other cities. The local demand for broadband internet connectivity in Chicago is high with a score of 74 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Chicago have done a good job meeting the needs of its residents.
The Chicago ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
92% of Chicago households have an internet connection despite having 99.30% availability. 78% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 78% of households have a broadband connection such as fiber, cable or DSL available to their home, 79% subscribe to it. A large amount of Chicago residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Chicago?
- ISP Report Card: C
- Digital Connectivity Index: 55 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 77 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 69 / 100
- ISP Report Card: B
- Digital Connectivity Index: 71 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 58 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 78 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 87 / 100
- ISP Report Card: B
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B
- Digital Connectivity Index: 64 / 100
How Much Speed does a Chicago Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Chicago is 2.7, which is larger than the Illinois average of 2.6 and larger than the national average of 2.7. the Chicago area’s average household income is $102,722 which is higher than the Illinois average of $95,616 and much higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Chicago also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the Illinois average of 16%. Additionally, 17% of residents work from home, which is higher than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of Chicago has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Chicago households are more technology-engaged. 96% of households have some sort of computing device, 85% have desktops or laptops in the home, and 94% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Chicago?
EarthLink Fiber in Chicago, IL
EarthLink offers Fiber service to 28.2% of Chicago homes. Across the city, EarthLink Fiber has speeds up to 4,135 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Chicago from EarthLink in terms of customer satisfaction.
AT&T Fiber in Chicago, IL
AT&T offers Fiber service to 28.2% of Chicago homes. Across the city, AT&T Fiber has speeds up to 4,135 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Chicago from AT&T in terms of customer satisfaction.
Astound Broadband Fiber in Chicago, IL
Astound Broadband offers Fiber service to 5.9% of Chicago homes. Across the city, Astound Broadband Fiber has speeds up to 1,500 Mbps
MetroNet Fiber in Chicago, IL
MetroNet offers Fiber service to 5.2% of Chicago homes. Across the city, MetroNet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps
Frontier Fiber in Chicago, IL
Frontier Communications offers Fiber service to 2.1% of Chicago homes. Across the city, Frontier Fiber has speeds up to 6,698 Mbps, with speeds from 1,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in Chicago from Frontier in terms of customer satisfaction.
Surf Fiber in Chicago, IL
SURF Internet offers Fiber service to 1.5% of Chicago homes. Across the city, Surf Fiber is the only type of service available from the company, with speeds up to 6,511 Mbps, with speeds from 250 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Surf Fiber.
i3 Broadband Fiber in Chicago, IL
i3 Broadband offers Fiber service to 1.2% of Chicago homes. Across the city, i3 Broadband Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Which Cable Internet Providers are Available in Chicago?
XFINITY Cable in Chicago, IL
XFINITY from Comcast offers Cable service to 97.0% of Chicago homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,809 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 248 Mbps throughout the city.
Astound Broadband Cable in Chicago, IL
Astound Broadband offers Cable service to 23.7% of Chicago homes. Across the city, Astound Broadband Cable has speeds up to 1,500 Mbps
Which DSL Internet Providers are Available in Chicago?
EarthLink DSL in Chicago, IL
EarthLink offers DSL service to 85.4% of Chicago homes. Across the city, EarthLink DSL has speeds up to 72 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Chicago from EarthLink in terms of customer satisfaction.
AT&T DSL in Chicago, IL
AT&T offers DSL service to 85.4% of Chicago homes. Across the city, AT&T DSL has speeds up to 72 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Chicago from AT&T in terms of customer satisfaction.
Frontier DSL in Chicago, IL
Frontier Communications offers DSL service to 1.8% of Chicago homes. Across the city, Frontier DSL has speeds up to 24 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.7 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Chicago from Frontier in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Chicago?
T-Mobile Home Internet Fixed Wireless in Chicago, IL
T-Mobile Home Internet offers Fixed Wireless service to 96.4% of Chicago homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 72 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city.
Verizon Fixed Wireless in Chicago, IL
Verizon offers Fixed Wireless service to 88.4% of Chicago homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 342 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 4.0 and as high as 75, with an average of 25 Mbps throughout the city.
EarthLink Fixed Wireless in Chicago, IL
EarthLink offers Fixed Wireless service to 78.4% of Chicago homes. Across the city, EarthLink Fixed Wireless has speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.6 Mbps throughout the city.
AT&T Fixed Wireless in Chicago, IL
AT&T offers Fixed Wireless service to 78.4% of Chicago homes. Across the city, AT&T Fixed Wireless has speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.6 Mbps throughout the city.
e-vergent Fixed Wireless in Chicago, IL
e-vergent offers Fixed Wireless service to 5.4% of Chicago homes. Across the city, e-vergent Fixed Wireless is the only type of service available from the company, with speeds up to 49 Mbps, with speeds from 10 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 2,000, with an average of 10 Mbps throughout the city.
Community Fiber Solutions Fixed Wireless in Chicago, IL
Community Fiber Solutions (CFS) offers Fixed Wireless service to 4.4% of Chicago homes. Across the city, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 353 Mbps, with speeds from 25 Mpbs up to 400 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 40, with an average of 37 Mbps throughout the city.
Fox Valley Fixed Wireless in Chicago, IL
Fox Valley Internet offers Fixed Wireless service to 3.3% of Chicago homes. Across the city, Fox Valley Fixed Wireless is the only type of service available from the company, with speeds up to 62 Mbps, with speeds from 10 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 60, with an average of 13 Mbps throughout the city.
NITCO Fixed Wireless in Chicago, IL
NITCO offers Fixed Wireless service to 3.3% of Chicago homes. Across the city, NITCO Fixed Wireless is the only type of service available from the company, with speeds up to 16 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 2.0 Mbps throughout the city.
Bertram Internet Fixed Wireless in Chicago, IL
Bertram Internet offers Fixed Wireless service to 3.2% of Chicago homes. Across the city, Bertram Internet Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Rise Broadband Fixed Wireless in Chicago, IL
Rise Broadband offers Fixed Wireless service to 3.1% of Chicago homes. Across the city, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 8.5 Mbps throughout the city.
Blast Communications Fixed Wireless in Chicago, IL
Blast Communications offers Fixed Wireless service to 2.4% of Chicago homes. Across the city, Blast Communications Fixed Wireless is the only type of service available from the company, with speeds up to 79 Mbps, with speeds from 26 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 26, with an average of 10.0 Mbps throughout the city.
Zentro Fixed Wireless in Chicago, IL
Zentro Internet offers Fixed Wireless service to 1.8% of Chicago homes. Across the city, Zentro Fixed Wireless is the only type of service available from the company, with speeds up to 853 Mbps, with speeds from 10 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Zentro Fixed Wireless.
Which ISP Should You Choose in Chicago?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Chicago is T-Mobile Home Internet.
- The fastest internet provider should be i3 Broadband. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Chicago is Verizon.
- Viasat, XFINITY from Comcast, and HughesNet has the broadest coverage in Chicago, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Chicago compare to other cities with a similar population?
To see how Chicago stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Chicago’s B- ISP Report Card and 74 / 100 Digital Connectivity Index.
- ISP Report Card: A-
- Digital Connectivity Index: 80 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 77 / 100
- ISP Report Card: B
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 82 / 100
- ISP Report Card: B
- Digital Connectivity Index: 86 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 85 / 100
- ISP Report Card: B
- Digital Connectivity Index: 80 / 100
- ISP Report Card: B
- Digital Connectivity Index: 79 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Chicago
Customer Reviews
ISPReports User
Zentro
September 17, 2026 Worst ISP ever. Consistently horrible speeds, constant drops in connection, and endless wait times when calling for customer service. They let me pay an extra $30/mo for 7 months for the 1000mbps plan, just to find out (because I suggested it) that the building was not equipped to handle that type of speed. 30 unit building and I can't get 1000mbps?
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Jakhari K
XFINITY Cable
May 03, 2026 I would like to talk about the connectivity of my service and Internet provider. They are very bad when it comes to Customer Service and connectivity power outages, cause service outages service outages cause network outages, which means no Internet connectivity for a days on end and it’s hard to get in contact with Customer Service because they hire a higher demographic of Non- English speaking service representatives which happen to have certain issues issue communicating with us my entire time being with him I have never spoken with a person who is from America with English as their first language the price is good. It’s just the service is lacking in many ways sometimes even gaming is not possible on my mobile phone.
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An Illinois Customer
XFINITY Cable
April 11, 2026 More
An Illinois Customer
AT&T Fiber
March 01, 2026 More
An Illinois Customer
Astound Broadband Cable
February 18, 2026 The internet is unreliable sometimes, especially when windy or poor weather outside. However, overall it is pretty easy to connect. I have had no issues with routers or installation. I have not needed to use customer service yet, so unsure how that aspect is for quality.
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