8 Best Internet Providers in Ottawa, IL
Find internet availability by address in Ottawa, IL
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Ottawa ISP Report Card | Business Internet in Ottawa
| Ottawa ISP Report Card | C+ | |
| Download Speed for Most Households | 967 Mbps | |
| Number of Internet Service Providers | 8 | |
| Real Ottawa Customer Ratings | 0 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Ottawa has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Ottawa.
Ottawa overview
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Ottawa has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Ottawa.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Mediacom
Connection
Customer Rating
Fiber
Cable
Fixed Wireless
EarthLink
Connection
Customer Rating
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
DSL
Fixed Wireless
Surf
Connection
Customer Rating
Fiber
Above are the top 4 providers in Ottawa, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Ottawa ratings may vary and are shown below.
Who is the Best Internet Provider in Ottawa, IL?
T-Mobile Home Internet is the best internet provider in Ottawa based on Illinois customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Ottawa, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 98.32% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
The chart and table below show average customer ratings from customers in Ottawa, Illinois, and customers throughout the country.
Top Rated Internet Providers in Ottawa
Local, State, and National Ratings for all Ottawa Internet Providers
| ISP / Tech Type | Ottawa Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Mediacom | (0) | (20) | (91) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| Surf | (0) | (4) | (24) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| AT&T | (0) | (50) | (1007) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Based on 101 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for Ottawa residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Illinois, with 4.00 out of 5 stars and 86.3% coverage in Ottawa.
At a national level, based on 2260 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Ottawa?
a different provider.
Coverage map for each provider in Ottawa
- Mediacom - cable coverage map
- Surf - fiber coverage map
- Verizon - fixed wireless coverage map
- Mediacom - fiber coverage map
- Mediacom - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- Rise Broadband - fixed wireless coverage map
- EarthLink - dsl coverage map
- AT&T - dsl coverage map
- Community Fiber Solutions - fixed wireless coverage map

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Ottawa?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, SURF Internet should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Ottawa
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| SURF Internet | 1,000 Mbps | ||
| Mediacom | 1,000 Mbps | ||
| Community Fiber Solutions (CFS) | 400 Mbps | ||
| Verizon | 300 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| Rise Broadband | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Ottawa
| ISP / Tech Type | Ottawa Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Mediacom | (0) | (20) | (91) | View Plans | ||
| Surf | (0) | (4) | (24) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| AT&T | (0) | (50) | (1007) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Based on data reported by Ottawa ISPs to the FCC, the fastest speeds in the city are available through SURF Internet. The company offers speeds up to 1,000 Mbps in Ottawa. Therefore, the average customer can get up to 981 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Ottawa?
Illinois customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 3.82 out of 5, which is similar to the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Ottawa customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in Ottawa, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in Ottawa
| ISP / Tech Type | Ottawa Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Mediacom | (0) | (20) | (91) | View Plans | ||
| Surf | (0) | (4) | (24) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| AT&T | (0) | (50) | (1007) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Ottawa Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Ottawa below, including the metrics used and how Ottawa compares to the rest of Illinois and nation.
| Metric
(hover for details)
|
Ottawa | Illinois | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Ottawa that have a Fiber internet connection available to their home. | 49.49% | 47.62% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 967 Mbps | 3,187 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Ottawa. | 8.2 | 7.3 | 7.1 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.4 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 6% | 16% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 94% | 95% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 85% | 91% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 64% | 75% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 64% | 76% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Ottawa ISP Report Card & Digital Connectivity Index
The ISP Report Card in Ottawa is C+, which is comparable to other cities. The local demand for broadband internet connectivity in Ottawa is high with a score of 37 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Ottawa have done a poor job meeting the needs of its residents.
The Ottawa ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
85% of Ottawa households have an internet connection despite having 99.85% availability. 64% of households have fiber, cable, or DSL, 10% have satellite, 1% are still on dial-up, and 4% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 64% of households have a broadband connection such as fiber, cable or DSL available to their home, 64% subscribe to it. A moderate amount of Ottawa residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Ottawa?
- ISP Report Card: C
- Digital Connectivity Index: 45 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 49 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 45 / 100
- ISP Report Card: C
- Digital Connectivity Index: 51 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 26 / 100
- ISP Report Card: B
- Digital Connectivity Index: 49 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 21 / 100
- ISP Report Card: D
- Digital Connectivity Index: 37 / 100
- ISP Report Card: C
- Digital Connectivity Index: 48 / 100
How Much Speed does a Ottawa Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Ottawa is 2.4, which is smaller than the Illinois average of 2.6 and smaller than the national average of 2.7. Ottawa’s average household income is $78,154 which is about average for the Illinois average of $95,616 and about average for the national average of $93,246. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.
Ottawa also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the Illinois average of 16%. Additionally, 6% of residents work from home, which is lower than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of Ottawa has a low need for internet connectivity and speeds.
Compared to the rest of the country, Ottawa households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 74% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Ottawa?
Surf Fiber in Ottawa, IL
SURF Internet offers Fiber service to 44.3% of Ottawa homes. Across the city, Surf Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Mediacom Fiber in Ottawa, IL
Mediacom offers Fiber service to 13.5% of Ottawa homes. Across the city, Mediacom Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Ottawa?
Mediacom Cable in Ottawa, IL
Mediacom offers Cable service to 95.2% of Ottawa homes. Across the city, Mediacom Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Ottawa?
EarthLink DSL in Ottawa, IL
EarthLink offers DSL service to 90.4% of Ottawa homes. Across the city, EarthLink DSL has speeds up to 10 Mbps
AT&T DSL in Ottawa, IL
AT&T offers DSL service to 90.4% of Ottawa homes. Across the city, AT&T DSL has speeds up to 10 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Ottawa?
T-Mobile Home Internet Fixed Wireless in Ottawa, IL
T-Mobile Home Internet offers Fixed Wireless service to 98.3% of Ottawa homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 47 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.9 Mbps throughout the city.
Mediacom Fixed Wireless in Ottawa, IL
Mediacom offers Fixed Wireless service to 97.9% of Ottawa homes. Across the city, Mediacom Fixed Wireless has speeds up to 98 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 19 Mbps throughout the city.
Verizon Fixed Wireless in Ottawa, IL
Verizon offers Fixed Wireless service to 86.3% of Ottawa homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 263 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city.
Rise Broadband Fixed Wireless in Ottawa, IL
Rise Broadband offers Fixed Wireless service to 85.8% of Ottawa homes. Across the city, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
EarthLink Fixed Wireless in Ottawa, IL
EarthLink offers Fixed Wireless service to 58.9% of Ottawa homes. Across the city, EarthLink Fixed Wireless has speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.4 Mbps throughout the city.
AT&T Fixed Wireless in Ottawa, IL
AT&T offers Fixed Wireless service to 58.9% of Ottawa homes. Across the city, AT&T Fixed Wireless has speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.4 Mbps throughout the city.
Community Fiber Solutions Fixed Wireless in Ottawa, IL
Community Fiber Solutions (CFS) offers Fixed Wireless service to 1.5% of Ottawa homes. Across the city, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 400 Mbps
Which ISP Should You Choose in Ottawa?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Ottawa is T-Mobile Home Internet.
- The fastest internet provider should be SURF Internet. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Ottawa is T-Mobile Home Internet.
- Viasat, Mediacom, and HughesNet has the broadest coverage in Ottawa, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Ottawa compare to other cities with a similar population?
To see how Ottawa stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Ottawa’s C+ ISP Report Card and 37 / 100 Digital Connectivity Index.
- ISP Report Card: A-
- Digital Connectivity Index: 84 / 100
- ISP Report Card: B
- Digital Connectivity Index: 74 / 100
- ISP Report Card: C
- Digital Connectivity Index: 61 / 100
- ISP Report Card: C
- Digital Connectivity Index: 73 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 65 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 76 / 100
- ISP Report Card: B
- Digital Connectivity Index: 53 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 56 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 55 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Illinois
Customer Reviews
Dedra W
Wabash Communications Fiber
September 24, 2026 Since this is not published for the area of Effingham, since the beginning of September service on screen of our T.V. has been the upmost intolerant, we are unable to watch or hear any shows we are trying to watch. We are tired of calling them, we just expect great service that we are paying a premium for their services.
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Gary W
Wabash Communications Fiber
September 24, 2026 I DVR most of my future time and I have to say in the last few weeks September 13 to present 23 this has been upmost terrible !!!!!!!!!!! There are very few shows I can watch without a blurred screen and audio is at most non identify. Why do we pay for things in society that we don’t get great service ?? The crazy of all this I can watch most of what I want from other outlets without the hassle , why. Wake up if you want to keep me as a customer !!!!!! It seems many companies are taking advantage of the hard working people that just want a simple pastime.
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ISPReports User
Zentro
September 17, 2026 Worst ISP ever. Consistently horrible speeds, constant drops in connection, and endless wait times when calling for customer service. They let me pay an extra $30/mo for 7 months for the 1000mbps plan, just to find out (because I suggested it) that the building was not equipped to handle that type of speed. 30 unit building and I can't get 1000mbps?
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Hitesh Patel
Astound Broadband
July 29, 2026 this is worst compant when it comes to customer service.new customer called me yesterday to confirm my install today betweem 8 and 12 at 11.08 got a call he is on his way.at 12.30 no show i called to find out and was told they wii call me in 30 min NO CALL called back and they lied that the tech could not get in the property.we dont have any gates in our sub division,its 1.30 and they now telling me to wait 30 min for someone to call me.i say good luck with this call back.
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ISPReports User
ProTek Communications Fiber
July 08, 2026 More
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