11 Best Internet Providers in Detroit, MI

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Detroit, MI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Detroit ratings may vary and are shown below.

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3. Detroit, MI Internet Service Providers
   

Who is the Best Internet Provider in Detroit, MI?

T-Mobile Home Internet is the best internet provider in Detroit based on Michigan customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Detroit, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 94.06% of the city.

The chart and table below show average customer ratings from customers in Detroit, Michigan, and customers throughout the country.

Top Rated Internet Providers in Detroit

Local, State, and National Ratings for all Detroit Internet Providers

Based on 224 reviews from Michigan internet customers, T-Mobile Home Internet is the best internet service provider for Detroit residents. T-Mobile Home Internet was rated at an average of 4.21 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Michigan, with 3.63 out of 5 stars and 95.7% coverage in Detroit.

At a national level, based on 6101 national reviews for any of the providers listed above, Air Advantage is rated higher than any other provider, with a rating of 3.00 out of 5.

Who is the Fastest Internet Provider in Detroit?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, SURF Internet should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Detroit

	ISP / Tech Type	Max Advertised Speed
	SURF Internet	8,000 Mbps
	Frontier Communications	7,000 Mbps
	Mercury Broadband	5,000 Mbps
	WOW!	5,000 Mbps
	AT&T	5,000 Mbps
	EarthLink	5,000 Mbps
	XFINITY from Comcast	2,000 Mbps
	T-Mobile Home Internet	2,000 Mbps
	Air Advantage	1,000 Mbps
	Spectrum	1,000 Mbps
	Verizon	1,000 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Detroit

Based on data reported by Detroit ISPs to the FCC, the fastest speeds in the city are available through SURF Internet. The company offers speeds up to 8,000 Mbps in Detroit. Therefore, the average customer can get up to 4,624 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Detroit?

Michigan customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.17 out of 5, which is about average for the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Detroit customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Detroit, Michigan, and the United States rated the affordability of their internet service.

Rated Affordability in Detroit

Detroit Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Detroit below, including the metrics used and how Detroit compares to the rest of Michigan and nation.

Detroit ISP Report Card: B

	Metric (hover for details)	Detroit	Michigan	USA
	Fiber Availability Percent The percentage of households in Detroit that have a Fiber internet connection available to their home.	39.53%	44.81%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	2,676 Mbps	2,523 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Detroit.	7.1	6.5	6.8

 

Detroit Digital Connectivity Index: 70 / 100

	Metric (hover for details)	Detroit	Michigan	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.6	2.5	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	14%	12%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	95%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	91%	90%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	77%	72%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	77%	73%	76%

Detroit ISP Report Card & Digital Connectivity Index

The ISP Report Card in Detroit is B, which is better than other cities. The local demand for broadband internet connectivity in Detroit is high with a score of 70 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Detroit have done a good job meeting the needs of its residents.

The Detroit ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

91% of Detroit households have an internet connection despite having 99.66% availability. 77% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 77% of households have a broadband connection such as fiber, cable or DSL available to their home, 77% subscribe to it. A large amount of Detroit residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Detroit?

How Much Speed does a Detroit Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Detroit is 2.6, which is larger than the Michigan average of 2.5 and smaller than the national average of 2.7. the Detroit area's average household income is $86,835 which is higher than the Michigan average of $80,476 and higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Detroit also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the Michigan average of 15%. Additionally, 14% of residents work from home, which is higher than the 12% of residents in Michigan who work from home. This and other factors you can see above show us that the community of Detroit has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Detroit households are more technology-engaged. 95% of households have some sort of computing device, 82% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Detroit?

Which Cable Internet Providers are Available in Detroit?

Which DSL Internet Providers are Available in Detroit?

Which Fixed Wireless and LTE Internet Providers are Available in Detroit?

Which ISP Should You Choose in Detroit?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Detroit is T-Mobile Home Internet.
• The fastest internet provider should be SURF Internet. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Detroit is T-Mobile Home Internet.
• Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Detroit, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Detroit compare to other cities with a similar population?

To see how Detroit stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Detroit's B ISP Report Card and 70 / 100 Digital Connectivity Index.