Advertiser Disclosure: We may earn commissions when you buy through links on our site. Learn more

Best Internet Providers in 01089, MA

All 6 providers, ranked by coverage, speed and customer ratings

01089 has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in 01089.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber28.7%West Springfield Town 31.4%12th of 35
Average top speed2,000 MbpsWest Springfield Town 2,000 MbpsTied 1st of 35
Providers64.9 at a typical addressTied 5th of 35
Homes with internet91%West Springfield Town 91%Tied 16th of 35
ISP Report CardCscore 41 of 100Tied 10th of 35
Connectivity index49/100West Springfield Town 51/10023rd of 35

Ranks compare 01089 with the 35 Hampden County ZIP codes of 1,000 or more people.

The Best Internet in 01089, MA at a Glance

Top rankedSee the full rankingFirst in our 01089 ranking by coverage, speed and customer ratings.See plans
FastestXFINITY from ComcastUp to 2,000 Mbps advertised to the FCCCompare speeds
Best ratedAT&TRated 4.50 out of 5 by its customers, available to 86.64% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

01089 Internet Providers, Ranked by Coverage, Speed and Customer Ratings

XFINITY

XFINITY logo

Availability:

99.7%

Customer Rating:

3.4 of 5 stars

(2379)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 01089.

Max Download Speed InfoCalculated from the maximum speeds available to most 01089 residents, weighted by block population.

Customer Rating

Cable

99.7%

2,000 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2077)

Whip City Fiber

Whip City Fiber logo

Availability:

28.7%

Customer Rating:

4.5 of 5 stars

(4)

View Plans

Price: $59.00 - $79.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 01089.

Max Download Speed InfoCalculated from the maximum speeds available to most 01089 residents, weighted by block population.

Customer Rating

Fiber

28.7%

1,000 Mbps

1,000 Mbps

Fiber: 4.5 of 5 stars

(4)

EarthLink

EarthLink logo

Availability:

86.6%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 01089.

Max Download Speed InfoCalculated from the maximum speeds available to most 01089 residents, weighted by block population.

Customer Rating

Fixed Wireless

86.6%

44 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

97.5%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 01089.

Max Download Speed InfoCalculated from the maximum speeds available to most 01089 residents, weighted by block population.

Customer Rating

Fixed Wireless

97.5%

56 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

AT&T

AT&T logo

Availability:

86.6%

Customer Rating:

3.6 of 5 stars

(1051)

View Plans

1-877-610-1219 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 01089.

Max Download Speed InfoCalculated from the maximum speeds available to most 01089 residents, weighted by block population.

Customer Rating

Fixed Wireless

86.6%

44 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(205)

Verizon

Verizon logo

Availability:

86.1%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 01089.

Max Download Speed InfoCalculated from the maximum speeds available to most 01089 residents, weighted by block population.

Customer Rating

Fixed Wireless

86.1%

226 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(362)

Satellite providers, which generally offer 100% coverage across the United States, are available for 01089 residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this zip are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 01089 ratings may vary and are shown below.

Who is the Best Internet Provider in 01089, MA?

AT&T is the highest-rated internet provider in 01089 based on 149 Massachusetts customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

Click here to get AT&T

or call 1-877-610-1219

Which Providers are Available at my Home in 01089?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

01089, MA map of internet availability

How 01089 Compares to the Rest of Hampden County

01089's report card score is tied 10th of 35 and its connectivity index is 23rd of 35.

Cscore 41 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.Tied 10th of 35
49/100West Springfield Town 51/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.23rd of 35
Measure 01089 Rank among Hampden County ZIP codes of 1,000 or more people West Springfield Town Hampden County US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 28.7% 12th of 35 31.4% 35.1% 71.5% 01085 (98.6%)
Average top speed 2,000 Mbps Tied 1st of 35 2,000 Mbps 1,774 Mbps 3,486 Mbps Tied with 01001 and 01030 and 6 more
Providers at a typical address 4.9 Tied 5th of 35 4.9 4.6 7.1 01020 (5.5)
Connectivity index inputs: how much households need and use the internet
People per household 2.4 Tied 18th of 35 2.4 2.5 2.7 01109 (2.9)
Workers who work from home 11% Tied 14th of 35 11% 11% 15% 01106 (24%)
Homes with a computer, tablet or phone 93% Tied 18th of 35 94% 92% 96% 01521 (99%)
Homes with internet 91% Tied 16th of 35 91% 90% 91% 01521 (98%)
Homes on fiber, cable or DSL 68% Tied 25th of 35 70% 72% 76% 01106 (88%)
More about the households here
Homes with a desktop or laptop 68% Tied 28th of 35 69% 73% 81% 01106 (89%)
Median household income $74,908 23rd of 35 $78,939 $79,663 $93,246 01106 ($153,011)
Residents in school (6th grade to college) 12% Tied 24th of 35 12% 15% 16% 01109 (25%)

Fiber reaches 28.7% of homes in 01089, against 31.4% across West Springfield Town and 35.1% across Hampden County. Households in 01089 are smaller than the US average (2.4 people against 2.7); 11% of workers work from home (US 15%); and the median household income is $74,908 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in 01089

Which Fiber Internet Providers are Available in 01089?

Whip City Fiber in 01089, MA

Whip City Fiber logo

Availability:

28.7%

Customer Rating:

4.5 of 5 stars

(4)

Avg. Download Speed

1,000 Mbps

Whip City Fiber offers Fiber service to 28.7% of 01089 homes. Across the zip, Whip City Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Whip City Fiber. Whip City Fiber is rated the same as other types of internet service available in 01089 from Whip City Fiber in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in 01089?

T-Mobile Home Internet Fixed Wireless in 01089, MA

T-Mobile Home Internet logo

Availability:

97.5%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

56 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 97.5% of 01089 homes. Across the zip, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 56 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 10 Mbps throughout the zip. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in 01089 from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in 01089, MA

EarthLink logo

Availability:

86.6%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

44 Mbps

EarthLink offers Fixed Wireless service to 86.6% of 01089 homes. Across the zip, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 44 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.3 Mbps throughout the zip. EarthLink Fixed Wireless is rated other types of internet service available in 01089 from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in 01089, MA

AT&T logo

Availability:

86.6%

Customer Rating:

3.6 of 5 stars

(205)

Avg. Download Speed

44 Mbps

AT&T offers Fixed Wireless service to 86.6% of 01089 homes. Across the zip, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 44 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.3 Mbps throughout the zip. AT&T Fixed Wireless is rated other types of internet service available in 01089 from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in 01089, MA

Verizon logo

Availability:

86.1%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

226 Mbps

Verizon offers Fixed Wireless service to 86.1% of 01089 homes. Across the zip, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 226 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the zip. Verizon Fixed Wireless is rated other types of internet service available in 01089 from Verizon in terms of customer satisfaction.

Which Cable Internet Providers are Available in 01089?

XFINITY Cable in 01089, MA

XFINITY logo

Availability:

99.7%

Customer Rating:

3.3 of 5 stars

(2077)

Avg. Download Speed

2,000 Mbps

XFINITY from Comcast offers Cable service to 99.7% of 01089 homes. Across the zip, XFINITY Cable is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 250 and as high as 250, with an average of 250 Mbps throughout the zip. XFINITY Cable is rated the same as other types of internet service available in 01089 from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in 01089?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in 01089, MA.

How 01089 Compares to Its Neighbors

The 10 ZIP codes nearest to 01089 that have their own pages are all within 5 miles. Among them, 01013 (Chicopee) has the most homes with fiber (90.2%) and 01001 (Agawam Town) the fewest (0.0%); 01089 has 28.7%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
01089 (this page)27,750 28.7%2,000 Mbps4.9C49/100
01109 (Springfield)30,660 24.8%1,993 Mbps4.9C56/100
01108 (Springfield)27,517 0.0%1,964 Mbps3.9D+61/100
01104 (Springfield)23,780 4.0%1,990 Mbps4.6C-52/100
01013 (Chicopee)23,185 90.2%1,047 Mbps5.3C+45/100
01001 (Agawam Town)16,734 0.0%2,000 Mbps4.4D+52/100
01105 (Springfield)12,091 0.0%1,996 Mbps4.2D+26/100
01030 (Agawam Town)11,927 6.0%2,000 Mbps4.4C-68/100
01107 (Springfield)11,064 0.2%2,000 Mbps4.9C-38/100
01103 (Springfield)2,611 0.0%2,000 Mbps3.9D+20/100
01199 (Springfield)25 0.0%2,000 Mbps5C-87/100

Who is the Fastest Internet Provider in 01089?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in 01089

Max Advertised Speed in 01089, MA
XFINITY from Comcast2,000
Whip City Fiber1,000
Verizon300
Viasat100
T-Mobile Home Internet100
AT&T100
EarthLink100
HughesNet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in 01089. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for 01089 Internet Providers

Based on 149 reviews from Massachusetts internet customers, AT&T is the best internet service provider for 01089 residents. AT&T was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Massachusetts, with 4.50 out of 5 stars and 97.5% coverage in 01089.

At a national level, based on 4607 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all 01089 Internet Providers

The table below shows average customer ratings from customers in 01089, Massachusetts, and customers throughout the country.

ISP / Tech Type01089 OverallMassachusetts OverallNational OverallFor Service
AT&TNo rating yet (0)4.5 of 5 stars (4)3.5 of 5 stars (1051)View Plans
T-Mobile Home InternetNo rating yet (0)4.5 of 5 stars (4)4 of 5 stars (342)View Plans
Whip City FiberNo rating yet (0)4.5 of 5 stars (4)4.5 of 5 stars (4)View Plans
VerizonNo rating yet (0)4 of 5 stars (37)4 of 5 stars (816)View Plans
XFINITY1 of 5 stars (1)3 of 5 stars (100)3.5 of 5 stars (2379)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3.5 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in 01089

Based on data reported by 01089 ISPs to the FCC, the fastest speeds in the zip are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in 01089. Therefore, the average customer can get up to 2,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech Type01089 SpeedMassachusetts SpeedNational SpeedFor Service
Whip City FiberNo rating yet (0)5 of 5 stars (4)5 of 5 stars (4)View Plans
VerizonNo rating yet (0)4 of 5 stars (37)4 of 5 stars (816)View Plans
AT&TNo rating yet (0)4.5 of 5 stars (4)4 of 5 stars (1051)View Plans
T-Mobile Home InternetNo rating yet (0)4.5 of 5 stars (4)4 of 5 stars (342)View Plans
XFINITY3 of 5 stars (1)3.5 of 5 stars (100)4 of 5 stars (2379)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in 01089?

Of the providers in 01089, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in 01089 where enough of them have reviewed a provider, otherwise across Massachusetts or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T is rated 4.50 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.50 out of 5.

The table below shows how customers in 01089, Massachusetts, and the United States rated the affordability of their internet service.

Rated Affordability in 01089

ISP / Tech Type01089 AffordabilityMassachusetts AffordabilityNational AffordabilityFor Service
AT&TNo rating yet (0)4.5 of 5 stars (4)3.5 of 5 stars (1051)View Plans
T-Mobile Home InternetNo rating yet (0)4.5 of 5 stars (4)4 of 5 stars (342)View Plans
Whip City FiberNo rating yet (0)4 of 5 stars (4)4 of 5 stars (4)View Plans
VerizonNo rating yet (0)3 of 5 stars (37)3.5 of 5 stars (816)View Plans
XFINITY1 of 5 stars (1)2.5 of 5 stars (100)3 of 5 stars (2379)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Reviews for Internet Service Providers in Massachusetts

Customer Reviews

Sort By

Filter By

Pl

Verizon

1 of 5 stars November 11, 2026

Verizon is hands down the worst company I’ve ever had to deal with. Their service is shit, the prices are obscene and their customer service couldn’t possibly be more useless than it is

Plan Pricing: 1 of 5 stars
Internet Speed: 1 of 5 stars
Overall Rating: 1 of 5 stars

Jen V.

Crossroads Fiber

5 of 5 stars June 16, 2026

Chicopee fiber has been a god send. The people who came in to install the fiber were very professional. My only complaint was that it took two weeks to get an appointment. The service itself if very reliable. We have yet to have an outage but our connection speeds and coverage areas have been very consistent. Lastly the price point is spot on and I like not having to have cable as we don't use that.

Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

A Lynn, MA Customer

AT&T Fiber

4 of 5 stars June 05, 2026
Plan Pricing: 4 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 4 of 5 stars

A Medfield, MA Customer

XFINITY Cable

4 of 5 stars May 24, 2026
Plan Pricing: 3 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 4 of 5 stars

Morgan R.

Verizon Fiber

4 of 5 stars May 17, 2026

As a busy mom juggling freelance work and keeping up with two energetic kids, reliable internet is non-negotiable in our Boston home. We've been with Verizon Fios for years, and honestly, it's been a lifesaver. The speed is consistently fantastic, which means smooth video calls for my editing work and no buffering when the kids are streaming their favorite shows. Plus, with some of the "insider tips" I've picked up over time, I feel like we're getting incredible value for the robust service we receive. It just makes life so much easier when you don't have to worry about your internet connection dropping out.

Plan Pricing: 3 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 4 of 5 stars

Rate your provider

Share your experience to help others in your area choose.

Overall

Which ISP Should You Choose in 01089?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in 01089 is AT&T.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in 01089 is AT&T.
  • XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in 01089, available to 99.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.