9 Best Internet Providers in Massachusetts

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Massachusetts for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your state.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Massachusetts ratings may vary and are shown below.

Who is the Best Internet Provider in Massachusetts?

AT&T is the best internet provider in Massachusetts based on customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, AT&T had the best reviews at the local, state, and national levels versus all available providers in Massachusetts, making it a solid recommendation among providers with reviews. AT&T is an option for 78.63% of the state.

Internet Services Providers in Massachusetts's Biggest Cities

See internet service options for the largest cities in Massachusetts below. Click on any city you want to explore or use our location search for more specific results.

The chart and table below show average customer ratings from customers in Massachusetts, and customers throughout the country.

Top Rated Internet Providers in Massachusetts

Local, State, and National Ratings for all Massachusetts Internet Providers

Based on 193 reviews from Massachusetts internet customers, AT&T is the best internet service provider in the state. AT&T was rated at an average of 4.67 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Massachusetts, with 4.50 out of 5 stars and 90.6% coverage in Massachusetts. At a state level, AT&T was found in our consumer study to be the highest-rated internet provider in Massachusetts. For the providers above, there were 179 reviews from Massachusetts internet service customers.

At a national level, based on 6581 national reviews for any of the providers listed above, Netafy is rated higher than any other provider, with a rating of 5.00 out of 5.

Who is the Fastest Internet Provider in Massachusetts?

According to unbiased feedback from real internet customers in the state, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Massachusetts

	ISP / Tech Type	Max Advertised Speed
	Verizon	2,048 Mbps
	EarthLink	2,048 Mbps
	XFINITY from Comcast	2,000 Mbps
	Astound Broadband	1,500 Mbps
	Netafy	1,000 Mbps
	Starry	1,000 Mbps
	Spectrum	1,000 Mbps
	AT&T	100 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Massachusetts

Based on data reported by Massachusetts ISPs to the FCC, the fastest speeds in the state are available through XFINITY from Comcast. The company offers speeds up to 2,048 Mbps in Massachusetts. Therefore, the average customer can get up to 1,805 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the state rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Massachusetts?

Massachusetts customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 4.67 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Massachusetts customers with an average price rating of 4.50 out of 5.

The chart and graph below show how customers in Massachusetts, the United States, and the United States rated the affordability of their internet service.

Rated Affordability in Massachusetts

Massachusetts Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the state and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Massachusetts below, including the metrics used and how Massachusetts compares to the rest of the United States and nation.

Massachusetts ISP Report Card: B-

	Metric (hover for details)	Massachusetts	Massachusetts	USA
	Fiber Availability Percent The percentage of households in Massachusetts that have a Fiber internet connection available to their home.	60.79%	67.25%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	1,986 Mbps	3,293 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Massachusetts.	5.6	6.8	6.8

 

Massachusetts Digital Connectivity Index: 75 / 100

	Metric (hover for details)	Massachusetts	Massachusetts	USA
	Average Household SizeA larger household size in a state indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.5	2.7	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	17%	14%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	95%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	92%	90%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	82%	75%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	83%	76%	76%

Massachusetts ISP Report Card & Digital Connectivity Index

The ISP Report Card in Massachusetts is B-, which is much better than other states. The local demand for broadband internet connectivity in Massachusetts is high with a score of 75 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Massachusetts have done a good job meeting the needs of its residents.

The Massachusetts ISP Report Card evaluates the state on availability and speed metrics compared to other states in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a state needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

92% of Massachusetts households have an internet connection despite having 98.21% availability. 82% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 79% of households have a broadband connection such as fiber, cable or DSL available to their home, 83% subscribe to it. A very large amount of Massachusetts residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring States Compare to Massachusetts?

How Much Speed does a Massachusetts Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Massachusetts is 2.5, which is smaller than the the United States average of 2.7 and smaller than the national average of 2.7. Massachusetts's average household income is $114,796 which is much higher than the the United States average of $90,606 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Massachusetts also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the the United States average of 16%. Additionally, 17% of residents work from home, which is higher than the 14% of residents in the United States who work from home. This and other factors you can see above show us that the community of Massachusetts has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Massachusetts households are more technology-engaged. 95% of households have some sort of computing device, 87% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Massachusetts?

Which Cable Internet Providers are Available in Massachusetts?

Which DSL Internet Providers are Available in Massachusetts?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Massachusetts.

Which Fixed Wireless and LTE Internet Providers are Available in Massachusetts?

Which ISP Should You Choose in Massachusetts?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Massachusetts is AT&T.
• The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Massachusetts is AT&T.
• Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Massachusetts, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Massachusetts compare to other cities with a similar population?

To see how Massachusetts stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Massachusetts's B- ISP Report Card and 75 / 100 Digital Connectivity Index.