8 Best Internet Providers in 28312, NC
Find internet availability by address in 28312, NC
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | 28312 ISP Report Card | Business Internet in 28312
| 28312 ISP Report Card | B- | |
| Download Speed for Most Households | 3,597 Mbps | |
| Number of Internet Service Providers | 8 | |
| Real 28312 Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
28312 has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 28312.
28312 overview
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28312 has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 28312.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Brightspeed
Connection
Customer Rating
Fiber
DSL
MetroNet
Connection
Customer Rating
Fiber
Star Communications
Connection
Customer Rating
Fiber
DSL
Above are the top 4 providers in 28312, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your zip.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 28312 ratings may vary and are shown below.
Who is the Best Internet Provider in 28312, NC?
is the highest-rated internet provider in 28312 based on 0 North Carolina customer reviews, and has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in 28312, North Carolina, and customers throughout the country.
Top Rated Internet Providers in 28312
Local, State, and National Ratings for all 28312 Internet Providers
| ISP / Tech Type | 28312 Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (2) | (186) | (1738) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| Star Communications | (0) | (2) | (2) | View Plans | ||
| MetroNet | (0) | (3) | (38) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Brightspeed | (0) | (14) | (64) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on 0 reviews from North Carolina internet customers, is the best internet service provider for 28312 residents. was rated at an average of out of 5 in our report for overall customer satisfaction.
At a national level, based on 0 national reviews for any of the providers listed above, is rated higher than any other provider, with a rating of out of 5.
Which Providers are Available at my Home in 28312?
a different provider.

Internet Availability Key
Speeds and coverage vary within the zip, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in 28312?
According to unbiased feedback from real internet customers in the zip, they reported being happiest with speeds provided by . On the other hand, based on data provided by the internet providers to the FCC, MetroNet should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in 28312
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| MetroNet | 5,120 Mbps | ||
| Brightspeed | 2,000 Mbps | ||
| Star Communications | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Verizon | 300 Mbps | ||
| EarthLink | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in 28312
| ISP / Tech Type | 28312 Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (2) | (186) | (1738) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| MetroNet | (0) | (3) | (38) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Brightspeed | (0) | (14) | (64) | View Plans | ||
| Star Communications | (0) | (2) | (2) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on data reported by 28312 ISPs to the FCC, the fastest speeds in the zip are available through MetroNet. The company offers speeds up to 5,120 Mbps in 28312. Therefore, the average customer can get up to 5,120 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the zip rated their satisfaction with internet speed highest with . This indicates reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in 28312?
North Carolina customers rate as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
received a local rating of out of 5, which is the average across all internet providers in the country.
The chart and graph below show how customers in 28312, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in 28312
| ISP / Tech Type | 28312 Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (2) | (186) | (1738) | View Plans | ||
| Star Communications | (0) | (2) | (2) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| MetroNet | (0) | (3) | (38) | View Plans | ||
| Brightspeed | (0) | (14) | (64) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
28312 Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the zip and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for 28312 below, including the metrics used and how 28312 compares to the rest of North Carolina and nation.
| Metric
(hover for details)
|
28312 | North Carolina | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in 28312 that have a Fiber internet connection available to their home. | 71.25% | 72.63% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 3,597 Mbps | 3,368 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for 28312. | 5.4 | 7.0 | 6.8 |
| Average Household SizeA larger household size in a zip indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.6 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 8% | 15% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 89% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 81% | 89% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 70% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 70% | 77% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
28312 ISP Report Card & Digital Connectivity Index
The ISP Report Card in 28312 is B-, which is comparable to other zip codes. The local demand for broadband internet connectivity in 28312 is high with a score of 48 / 100 in our Digital Connectivity Index. This means that internet service providers operating in 28312 have done a average job meeting the needs of its residents.
The 28312 ISP Report Card evaluates the zip on availability and speed metrics compared to other zip codes in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a zip needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
81% of 28312 households have an internet connection despite having 99.86% availability. 70% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 5% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 70% of households have a broadband connection such as fiber, cable or DSL available to their home, 70% subscribe to it. A moderate amount of 28312 residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Zip Codes Compare to 28312?
- ISP Report Card: C-
- Digital Connectivity Index: 65 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 29 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 48 / 100
How Much Speed does a 28312 Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in 28312 is 2.6, which is larger than the North Carolina average of 2.5 and smaller than the national average of 2.7. 28312's average household income is $68,811 which is about average for the North Carolina average of $80,144 and about average for the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.
28312 also has 18% of its population enrolled in school between the 6th grade and college level, this is higher than the North Carolina average of 16%. Additionally, 8% of residents work from home, which is lower than the 15% of residents in North Carolina who work from home. This and other factors you can see above show us that the community of 28312 has an average need for internet connectivity and speeds.
Compared to the rest of the country, 28312 households are more technology-disengaged. 89% of households have some sort of computing device, 80% have desktops or laptops in the home, and 84% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in 28312?
MetroNet Fiber in 28312, NC
MetroNet offers Fiber service to 63.2% of 28312 homes. Across the zip, MetroNet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps
Brightspeed Fiber in 28312, NC
Brightspeed offers Fiber service to 10.8% of 28312 homes. Across the zip, Brightspeed Fiber has speeds up to 966 Mbps, with speeds from 10 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated higher than other types of internet service available in 28312 from Brightspeed in terms of customer satisfaction.
Star Communications Fiber in 28312, NC
Star Communications offers Fiber service to 5.1% of 28312 homes. Across the zip, Star Communications Fiber has speeds up to 1,000 Mbps
Spectrum Fiber in 28312, NC
Spectrum offers Fiber service to 3.2% of 28312 homes. Across the zip, Spectrum Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in 28312?
Spectrum Cable in 28312, NC
Spectrum offers Cable service to 94.2% of 28312 homes. Across the zip, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in 28312?
Brightspeed DSL in 28312, NC
Brightspeed offers DSL service to 87.0% of 28312 homes. Across the zip, Brightspeed DSL has speeds up to 67 Mbps, with speeds from 10 Mpbs up to 140 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 8.1 Mbps throughout the zip. Brightspeed DSL is rated lower than other types of internet service available in 28312 from Brightspeed in terms of customer satisfaction.
Star Communications DSL in 28312, NC
Star Communications offers DSL service to 2.4% of 28312 homes. Across the zip, Star Communications DSL has speeds up to 10 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in 28312?
T-Mobile Home Internet Fixed Wireless in 28312, NC
T-Mobile Home Internet offers Fixed Wireless service to 86.1% of 28312 homes. Across the zip, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 64 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the zip.
EarthLink Fixed Wireless in 28312, NC
EarthLink offers Fixed Wireless service to 65.5% of 28312 homes. Across the zip, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.7 Mbps throughout the zip.
AT&T Fixed Wireless in 28312, NC
AT&T offers Fixed Wireless service to 65.5% of 28312 homes. Across the zip, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.7 Mbps throughout the zip.
Verizon Fixed Wireless in 28312, NC
Verizon offers Fixed Wireless service to 59.8% of 28312 homes. Across the zip, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Which ISP Should You Choose in 28312?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in 28312 is .
- The fastest internet provider should be MetroNet. Considering speed for the money and reliability in speeds, may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in 28312 is .
- Spectrum, Viasat, and HughesNet has the broadest coverage in 28312, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does 28312 compare to other cities with a similar population?
To see how 28312 stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to 28312's B- ISP Report Card and 48 / 100 Digital Connectivity Index.
- ISP Report Card: B+
- Digital Connectivity Index: 77 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 66 / 100
- ISP Report Card: C
- Digital Connectivity Index: 78 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in North Carolina
Customer Reviews
A Raeford, NC Customer
Spectrum Cable
January 22, 2026 I have not been fully satisfied with the service I've received from spectrum as a whole. There are constant outages that interfere with my work constantly. I would move to fiber if it was available in my area but Spectrum just happens to provide the best service in comparison to any of the other competitors. This is unfortunate because the quality is subpar and the speeds are sporadic. I need consistency to truly justify how much I'm paying for the service. I give Spectrum about a 6/10. It's not the best, but when there are no other options that can compete, what can you do?
More
Don W.
Spectrum Cable
January 21, 2026 The internet used to be faster. At some point it slowed down. Almost as if intentionally done. There is a higher package option, but we did not have issues with this plan before recently. It is not the worst but could be better.
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A Climax, NC Customer
T-Mobile Home Internet Fixed Wireless
January 12, 2026 I feel lucky to have TMobile as a internet option. Unfortunately where I live, the only other internet providers available are satellite, which are much more expensive. Tmobile offers a very reasonably priced home internet device. The majority of the time, the speed is sufficient for our needs, but there are days when service can be slow. Weekends and rainy days seem especially especially slow for streaming videos and playing games.
More
Nicole W
AT&T Fiber
January 06, 2026 my internet provider is reliable, i have not experienced any outages. When i have billing or other issues i am able to reach a customer service representative who is human and i always get the help i need. the bills they send me are clear and easy to understand and i never see any additional charges. i save money through bundling services and the fees they charge me are consistent so i am a loyal customer
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A Carolina Beach, NC Customer
AT&T Fiber
January 04, 2026 More
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