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Best Internet Providers in 28338, NC

All 6 providers, ranked by coverage, speed and customer ratings

28338 has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 28338.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber77.1%Ellerbe 72.1%
Average top speed989 MbpsEllerbe 986 Mbps
Providers66.8 at a typical address
Homes with internet84%Ellerbe 85%
ISP Report CardC+score 53 of 100
Connectivity index30/100Ellerbe 34/100

The Best Internet in 28338, NC at a Glance

Top rankedSee the full rankingFirst in our 28338 ranking by coverage, speed and customer ratings.See plans
FastestSpectrumUp to 1,000 Mbps advertised to the FCCCompare speeds
Best ratedAT&TRated 3.73 out of 5 by its customers, available to 76.50% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

28338 Internet Providers, Ranked by Coverage, Speed and Customer Ratings

River Street

River Street logo

Availability:

99.2%

Customer Rating:

2.0 of 5 stars

(2)

View Plans

Price: Starting at $65.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 28338.

Max Download Speed InfoCalculated from the maximum speeds available to most 28338 residents, weighted by block population.

Customer Rating

Fiber

64.6%

1,000 Mbps

1,000 Mbps

Fiber: 1.0 of 5 stars

(1)

DSL

97.6%

10 Mbps

10 Mbps

DSL: 0.0 of 5 stars

(0)

Fixed Wireless

72.6%

14 Mbps

25 Mbps

Wireless: 3.0 of 5 stars

(1)

Spectrum

Spectrum logo

Availability:

93.6%

Customer Rating:

3.3 of 5 stars

(1949)

View Plans

1-877-411-1381 Price: Starting at $30.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 28338.

Max Download Speed InfoCalculated from the maximum speeds available to most 28338 residents, weighted by block population.

Customer Rating

Fiber

64.1%

1,000 Mbps

1,000 Mbps

Fiber: 3.5 of 5 stars

(207)

Cable

48.4%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1739)

EarthLink

EarthLink logo

Availability:

76.5%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 28338.

Max Download Speed InfoCalculated from the maximum speeds available to most 28338 residents, weighted by block population.

Customer Rating

Fixed Wireless

76.5%

33 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

92.6%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 28338.

Max Download Speed InfoCalculated from the maximum speeds available to most 28338 residents, weighted by block population.

Customer Rating

Fixed Wireless

92.6%

68 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

Verizon

Verizon logo

Availability:

82.1%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 28338.

Max Download Speed InfoCalculated from the maximum speeds available to most 28338 residents, weighted by block population.

Customer Rating

Fixed Wireless

82.1%

188 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(362)

AT&T

AT&T logo

Availability:

76.5%

Customer Rating:

3.6 of 5 stars

(1051)

View Plans

1-877-610-1219 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 28338.

Max Download Speed InfoCalculated from the maximum speeds available to most 28338 residents, weighted by block population.

Customer Rating

Fixed Wireless

76.5%

33 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(205)

Satellite providers, which generally offer 100% coverage across the United States, are available for 28338 residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this zip are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 28338 ratings may vary and are shown below.

Who is the Best Internet Provider in 28338, NC?

AT&T is the highest-rated internet provider in 28338 based on 297 North Carolina customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

Click here to get AT&T

or call 1-877-610-1219

Which Providers are Available at my Home in 28338?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

28338, NC map of internet availability

How 28338 Compares to the Rest of Richmond County

C+score 53 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.
30/100Ellerbe 34/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.
Measure 28338 Rank among Richmond County ZIP codes of 1,000 or more people Ellerbe Richmond County US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 77.1% 72.1% 42.8% 71.5%
Average top speed 989 Mbps 986 Mbps 1,398 Mbps 3,486 Mbps
Providers at a typical address 6.8 6.7 7.4 7.1
Connectivity index inputs: how much households need and use the internet
People per household 2.3 2.3 2.5 2.7
Workers who work from home 5% 6% 5% 15%
Homes with a computer, tablet or phone 90% 90% 93% 96%
Homes with internet 84% 85% 88% 91%
Homes on fiber, cable or DSL 62% 64% 67% 76%
More about the households here
Homes with a desktop or laptop 58% 60% 66% 81%
Median household income $55,879 $56,836 $51,371 $93,246
Residents in school (6th grade to college) 15% 17% 15% 16%

Fiber reaches 77.1% of homes in 28338, against 72.1% across Ellerbe and 42.8% across Richmond County. Households in 28338 are smaller than the US average (2.3 people against 2.7); 5% of workers work from home (US 15%); and the median household income is $55,879 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in 28338

Which Fiber Internet Providers are Available in 28338?

River Street Fiber in 28338, NC

River Street logo

Availability:

64.6%

Customer Rating:

1.0 of 5 stars

(1)

Avg. Download Speed

1,000 Mbps

River Street Networks offers Fiber service to 64.6% of 28338 homes. Across the zip, River Street Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for River Street Fiber. River Street Fiber is rated higher than other types of internet service available in 28338 from River Street in terms of customer satisfaction.

Spectrum Fiber in 28338, NC

Spectrum logo

Availability:

64.1%

Customer Rating:

3.5 of 5 stars

(207)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 64.1% of 28338 homes. Across the zip, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 1,000, with an average of 973 Mbps throughout the zip. Spectrum Fiber is rated about the same as other types of internet service available in 28338 from Spectrum in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in 28338?

T-Mobile Home Internet Fixed Wireless in 28338, NC

T-Mobile Home Internet logo

Availability:

92.6%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

68 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 92.6% of 28338 homes. Across the zip, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 68 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the zip. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in 28338 from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in 28338, NC

Verizon logo

Availability:

82.1%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

188 Mbps

Verizon offers Fixed Wireless service to 82.1% of 28338 homes. Across the zip, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 188 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 14 Mbps throughout the zip. Verizon Fixed Wireless is rated other types of internet service available in 28338 from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in 28338, NC

EarthLink logo

Availability:

76.5%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

33 Mbps

EarthLink offers Fixed Wireless service to 76.5% of 28338 homes. Across the zip, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 33 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.8 Mbps throughout the zip. EarthLink Fixed Wireless is rated other types of internet service available in 28338 from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in 28338, NC

AT&T logo

Availability:

76.5%

Customer Rating:

3.6 of 5 stars

(205)

Avg. Download Speed

33 Mbps

AT&T offers Fixed Wireless service to 76.5% of 28338 homes. Across the zip, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 33 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.8 Mbps throughout the zip. AT&T Fixed Wireless is rated other types of internet service available in 28338 from AT&T in terms of customer satisfaction.

River Street Fixed Wireless in 28338, NC

River Street logo

Availability:

72.6%

Customer Rating:

3.0 of 5 stars

(1)

Avg. Download Speed

14 Mbps

River Street Networks offers Fixed Wireless service to 72.6% of 28338 homes. Across the zip, River Street Fixed Wireless has speeds up to 14 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.5 Mbps throughout the zip. River Street Fixed Wireless is rated other types of internet service available in 28338 from River Street in terms of customer satisfaction.

Which Cable Internet Providers are Available in 28338?

Spectrum Cable in 28338, NC

Spectrum logo

Availability:

48.4%

Customer Rating:

3.3 of 5 stars

(1739)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 48.4% of 28338 homes. Across the zip, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 626 Mbps throughout the zip. Spectrum Cable is rated higher than other types of internet service available in 28338 from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in 28338?

River Street DSL in 28338, NC

River Street logo

Availability:

97.6%

Customer Rating:

0.0 of 5 stars

(0)

Avg. Download Speed

10 Mbps

River Street Networks offers DSL service to 97.6% of 28338 homes. Across the zip, River Street DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the zip. River Street DSL is rated other types of internet service available in 28338 from River Street in terms of customer satisfaction.

How 28338 Compares to Its Neighbors

The 10 ZIP codes nearest to 28338 that have their own pages are all within 16 miles. Among them, 27229 (Candor) has the most homes with fiber (97.3%) and 28347 (Hoffman) the fewest (9.5%); 28338 has 77.1%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
28338 (this page)3,885 77.1%989 Mbps6.8C+30/100
28379 (Rockingham)24,559 50.4%1,715 Mbps7.9B-47/100
28345 (Hamlet)11,659 16.3%992 Mbps7C38/100
27229 (Candor)3,403 97.3%1,574 Mbps6.7B+43/100
27281 (Jackson Springs)3,235 69.0%1,491 Mbps6.6B-57/100
28373 (Pinebluff)2,270 73.5%1,684 Mbps5.6C+65/100
28091 (Lilesville)1,785 44.2%980 Mbps3.9D+60/100
28347 (Hoffman)1,596 9.5%652 Mbps3.9D65/100
28363 (Marston)1,147 77.6%3,416 Mbps5.7B-40/100
28330 (Cordova)362 95.0%1,575 Mbps7.7B+60/100
28367 (Norman)81 100.0%1,000 Mbps8.3B+31/100

Who is the Fastest Internet Provider in 28338?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in 28338

Max Advertised Speed in 28338, NC
River Street Networks1,000
Spectrum1,000
Verizon300
Viasat100
T-Mobile Home Internet100
AT&T100
EarthLink100
HughesNet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in 28338. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for 28338 Internet Providers

Based on 297 reviews from North Carolina internet customers, AT&T is the best internet service provider for 28338 residents. AT&T was rated at an average of 3.73 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in North Carolina, with 4.00 out of 5 stars and 76.5% coverage in 28338.

At a national level, based on 4175 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all 28338 Internet Providers

The table below shows average customer ratings from customers in 28338, North Carolina, and customers throughout the country.

ISP / Tech Type28338 OverallNorth Carolina OverallNational OverallFor Service
AT&TNo rating yet (0)3.5 of 5 stars (59)3.5 of 5 stars (1051)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (13)4 of 5 stars (342)View Plans
EarthLinkNo rating yet (0)4 of 5 stars (1)3.5 of 5 stars (15)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (9)4 of 5 stars (816)View Plans
River StreetNo rating yet (0)1 of 5 stars (1)2 of 5 stars (2)View Plans
SpectrumNo rating yet (0)3.5 of 5 stars (214)3.5 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in 28338

Based on data reported by 28338 ISPs to the FCC, the fastest speeds in the zip are available through Spectrum. The company offers speeds up to 1,000 Mbps in 28338. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech Type28338 SpeedNorth Carolina SpeedNational SpeedFor Service
AT&TNo rating yet (0)4 of 5 stars (59)4 of 5 stars (1051)View Plans
T-Mobile Home InternetNo rating yet (0)3.5 of 5 stars (13)4 of 5 stars (342)View Plans
SpectrumNo rating yet (0)3.5 of 5 stars (214)3.5 of 5 stars (1949)View Plans
EarthLinkNo rating yet (0)4 of 5 stars (1)3 of 5 stars (15)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (9)4 of 5 stars (816)View Plans
River StreetNo rating yet (0)2 of 5 stars (1)2.5 of 5 stars (2)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in 28338?

Of the providers in 28338, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in 28338 where enough of them have reviewed a provider, otherwise across North Carolina or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet is rated 4.23 out of 5 for price, which is higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.46 out of 5.

The table below shows how customers in 28338, North Carolina, and the United States rated the affordability of their internet service.

Rated Affordability in 28338

ISP / Tech Type28338 AffordabilityNorth Carolina AffordabilityNational AffordabilityFor Service
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (13)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (9)3.5 of 5 stars (816)View Plans
EarthLinkNo rating yet (0)3 of 5 stars (1)3 of 5 stars (15)View Plans
AT&TNo rating yet (0)3.5 of 5 stars (59)3.5 of 5 stars (1051)View Plans
River StreetNo rating yet (0)2 of 5 stars (1)2 of 5 stars (2)View Plans
SpectrumNo rating yet (0)3 of 5 stars (214)3 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Reviews for Internet Service Providers in North Carolina

Customer Reviews

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Spectrum Cable

2 of 5 stars November 05, 2026

Service during the day has gotten a little better. However, Spectrum does a lot of maintenance late at night and therefore the TV and Internet go out. Not happy with that since I stay up late.

Plan Pricing: 3 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 2 of 5 stars

ISPReports User

Ripple Fiber

2 of 5 stars November 01, 2026

Constant outages with customer service associates that barely know anything about the product

Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 2 of 5 stars

M.L.

AT&T Fiber

1 of 5 stars October 26, 2026

Price keeps going up, for the same service. Terrible internet service: 6 outages in the past month (Sept-Oct 2026) Very unreliable. If you have a problem: Customer Service is an AI bot.

Plan Pricing: 1 of 5 stars
Internet Speed: 1 of 5 stars
Overall Rating: 1 of 5 stars

ISPReports User

Spectrum

2 of 5 stars October 26, 2026

Declining since an optic company came into our housing area in zip 28110. We are displeased and considering alternatives.

Plan Pricing: 4 of 5 stars
Internet Speed: 2 of 5 stars
Overall Rating: 2 of 5 stars

ISPReports User

Brightspeed

1 of 5 stars October 23, 2026

You can not pay me enough to recommend Brightspeed. I can not believe that there are any legitimate reviews over a 2.

Plan Pricing: 1 of 5 stars
Internet Speed: 1 of 5 stars
Overall Rating: 1 of 5 stars

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Which ISP Should You Choose in 28338?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in 28338 is AT&T.
  • The fastest internet provider should be Spectrum. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in 28338 is T-Mobile Home Internet.
  • Viasat, River Street Networks, and HughesNet has the broadest coverage in 28338, available to 99.2% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.