7 Best Internet Providers in 28678, NC
Find internet availability by address in 28678, NC
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | 28678 ISP Report Card | Business Internet in 28678
| 28678 ISP Report Card | C | |
| Download Speed for Most Households | 1,218 Mbps | |
| Number of Internet Service Providers | 7 | |
| Real 28678 Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
28678 has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 28678.
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28678 has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 28678.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
DSL
Fixed Wireless
Zirrus
Connection
Customer Rating
Fiber
Above are the top 4 providers in 28678, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your zip.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 28678 ratings may vary and are shown below.
Who is the Best Internet Provider in 28678, NC?
Zirrus is the highest-rated internet provider in 28678 based on 263 North Carolina customer reviews, and Zirrus has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in 28678, North Carolina, and customers throughout the country.
Top Rated Internet Providers in 28678
Local, State, and National Ratings for all 28678 Internet Providers
| ISP / Tech Type | 28678 Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Zirrus | (0) | (11) | (11) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Spectrum | (0) | (186) | (1738) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Carolina West | (0) | (0) | (0) | View Plans |
Based on 263 reviews from North Carolina internet customers, Zirrus is the best internet service provider for 28678 residents. Zirrus was rated at an average of 4.36 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in North Carolina, with 4.00 out of 5 stars and 62.7% coverage in 28678.
At a national level, based on 3721 national reviews for any of the providers listed above, Zirrus is rated higher than any other provider, with a rating of 4.34 out of 5.
Which Providers are Available at my Home in 28678?
a different provider.

Internet Availability Key
Speeds and coverage vary within the zip, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in 28678?
Based on both FCC data and unbiased customer ratings in 28678, the fastest internet in the zip comes from Zirrus.
Data Reported to FCC by ISPs: Average Maximum Available in 28678
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Zirrus | 6,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Verizon | 300 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Carolina West Wireless | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in 28678
| ISP / Tech Type | 28678 Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Zirrus | (0) | (11) | (11) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| Spectrum | (0) | (186) | (1738) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Carolina West | (0) | (0) | (0) | View Plans |
Based on data reported by 28678 ISPs to the FCC, the fastest speeds in the zip are available through Zirrus. The company offers speeds up to 6,000 Mbps in 28678. Therefore, the average customer can get up to 6,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the zip rated their satisfaction with internet speed highest with Zirrus. This indicates Zirrus reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in 28678?
North Carolina customers rate Zirrus as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Zirrus received a local rating of 4.27 out of 5, which is about average for the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s 28678 customers with an average price rating of 4.11 out of 5.
The chart and graph below show how customers in 28678, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in 28678
| ISP / Tech Type | 28678 Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Zirrus | (0) | (11) | (11) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| Spectrum | (0) | (186) | (1738) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Carolina West | (0) | (0) | (0) | View Plans |
28678 Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the zip and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for 28678 below, including the metrics used and how 28678 compares to the rest of North Carolina and nation.
| Metric
(hover for details)
|
28678 | North Carolina | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in 28678 that have a Fiber internet connection available to their home. | 32.61% | 72.63% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,218 Mbps | 3,368 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for 28678. | 4.8 | 7.0 | 6.8 |
| Average Household SizeA larger household size in a zip indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.6 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 4% | 15% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 91% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 88% | 89% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 61% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 61% | 77% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
28678 ISP Report Card & Digital Connectivity Index
The ISP Report Card in 28678 is C, which is worse than other zip codes. The local demand for broadband internet connectivity in 28678 is high with a score of 42 / 100 in our Digital Connectivity Index. This means that internet service providers operating in 28678 have done a average job meeting the needs of its residents.
The 28678 ISP Report Card evaluates the zip on availability and speed metrics compared to other zip codes in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a zip needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
88% of 28678 households have an internet connection despite having 100.00% availability. 61% of households have fiber, cable, or DSL, 9% have satellite, 1% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 61% of households have a broadband connection such as fiber, cable or DSL available to their home, 61% subscribe to it. A low number of 28678 residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Zip Codes Compare to 28678?
- ISP Report Card: C
- Digital Connectivity Index: 45 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 54 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 41 / 100
How Much Speed does a 28678 Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in 28678 is 2.6, which is larger than the North Carolina average of 2.5 and smaller than the national average of 2.7. 28678's average household income is $69,464 which is about average for the North Carolina average of $80,144 and about average for the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.
28678 also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the North Carolina average of 16%. Additionally, 4% of residents work from home, which is lower than the 15% of residents in North Carolina who work from home. This and other factors you can see above show us that the community of 28678 has a low need for internet connectivity and speeds.
Compared to the rest of the country, 28678 households are more technology-disengaged. 91% of households have some sort of computing device, 63% have desktops or laptops in the home, and 88% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in 28678?
Spectrum Fiber in 28678, NC
Spectrum offers Fiber service to 27.8% of 28678 homes. Across the zip, Spectrum Fiber has speeds up to 1,000 Mbps
Zirrus Fiber in 28678, NC
Zirrus offers Fiber service to 4.8% of 28678 homes. Across the zip, Zirrus Fiber is the only type of service available from the company, with speeds up to 6,000 Mbps
Which Cable Internet Providers are Available in 28678?
Spectrum Cable in 28678, NC
Spectrum offers Cable service to 77.0% of 28678 homes. Across the zip, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in 28678?
EarthLink DSL in 28678, NC
EarthLink offers DSL service to 57.1% of 28678 homes. Across the zip, EarthLink DSL has speeds up to 17 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 2.7 Mbps throughout the zip. EarthLink DSL is rated the same as other types of internet service available in 28678 from EarthLink in terms of customer satisfaction.
AT&T DSL in 28678, NC
AT&T offers DSL service to 57.1% of 28678 homes. Across the zip, AT&T DSL has speeds up to 17 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 2.7 Mbps throughout the zip. AT&T DSL is rated about the same as other types of internet service available in 28678 from AT&T in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in 28678?
T-Mobile Home Internet Fixed Wireless in 28678, NC
T-Mobile Home Internet offers Fixed Wireless service to 95.7% of 28678 homes. Across the zip, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 49 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.4 Mbps throughout the zip.
Carolina West Fixed Wireless in 28678, NC
Carolina West Wireless offers Fixed Wireless service to 82.9% of 28678 homes. Across the zip, Carolina West Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
EarthLink Fixed Wireless in 28678, NC
EarthLink offers Fixed Wireless service to 25.5% of 28678 homes. Across the zip, EarthLink Fixed Wireless has speeds up to 25 Mbps
AT&T Fixed Wireless in 28678, NC
AT&T offers Fixed Wireless service to 25.5% of 28678 homes. Across the zip, AT&T Fixed Wireless has speeds up to 25 Mbps
Verizon Fixed Wireless in 28678, NC
Verizon offers Fixed Wireless service to 23.4% of 28678 homes. Across the zip, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Which ISP Should You Choose in 28678?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in 28678 is Zirrus.
- The fastest internet provider should be Zirrus. Considering speed for the money and reliability in speeds, Zirrus may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in 28678 is Zirrus.
- T-Mobile Home Internet, Viasat, and HughesNet has the broadest coverage in 28678, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does 28678 compare to other cities with a similar population?
To see how 28678 stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to 28678's C ISP Report Card and 42 / 100 Digital Connectivity Index.
- ISP Report Card: B
- Digital Connectivity Index: 93 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 40 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 72 / 100
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