11 Best Internet Providers in 62428, IL
Find internet availability by address in 62428, IL
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | 62428 ISP Report Card | Business Internet in 62428
| 62428 ISP Report Card | B- | |
| Download Speed for Most Households | 4,021 Mbps | |
| Number of Internet Service Providers | 11 | |
| Real 62428 Customer Ratings | 0 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
62428 has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 62428.
62428 overview
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62428 has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 62428.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Frontier
Connection
Customer Rating
DSL
Mediacom
Connection
Customer Rating
Fiber
Cable
Conxxus
Connection
Customer Rating
Fiber
Fidium
Connection
Customer Rating
DSL
Above are the top 4 providers in 62428, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your zip.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 62428 ratings may vary and are shown below.
Who is the Best Internet Provider in 62428, IL?
T-Mobile Home Internet is the highest-rated internet provider in 62428 based on 110 Illinois customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in 62428, Illinois, and customers throughout the country.
Top Rated Internet Providers in 62428
Local, State, and National Ratings for all 62428 Internet Providers
| ISP / Tech Type | 62428 Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Joink | (0) | (1) | (3) | View Plans | ||
| Conxxus | (0) | (4) | (4) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| AT&T | (0) | (50) | (1010) | View Plans | ||
| Fidium | (0) | (4) | (86) | View Plans | ||
| Mediacom | (0) | (20) | (91) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| GigFire | (0) | (0) | (1) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans |
Based on 110 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for 62428 residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Conxxus wins for second-place in Illinois, with 4.50 out of 5 stars and 45.7% coverage in 62428.
At a national level, based on 2503 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in 62428?
a different provider.
Coverage map for each provider in ZIP 62428
- Conxxus - fiber coverage map
- Nextlink - fixed wireless coverage map
- Mediacom - cable coverage map
- Verizon - fixed wireless coverage map
- GigFire - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Frontier - dsl coverage map
- Mediacom - fiber coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Fidium - dsl coverage map
- Joink - fixed wireless coverage map

Speeds and coverage vary within the zip, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in 62428?
Based on both FCC data and unbiased customer ratings in 62428, the fastest internet in the zip comes from Conxxus.
Data Reported to FCC by ISPs: Average Maximum Available in 62428
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Conxxus | 8,000 Mbps | ||
| Mediacom | 1,000 Mbps | ||
| Nextlink | 1,000 Mbps | ||
| Fidium Fiber | 500 Mbps | ||
| Verizon | 300 Mbps | ||
| Joink | 250 Mbps | ||
| GigFire | 150 Mbps | ||
| Frontier Communications | 115 Mbps | ||
| EarthLink | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in 62428
| ISP / Tech Type | 62428 Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Conxxus | (0) | (4) | (4) | View Plans | ||
| Joink | (0) | (1) | (3) | View Plans | ||
| Fidium | (0) | (4) | (86) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| Mediacom | (0) | (20) | (91) | View Plans | ||
| AT&T | (0) | (50) | (1010) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| GigFire | (0) | (0) | (1) | View Plans |
Based on data reported by 62428 ISPs to the FCC, the fastest speeds in the zip are available through Conxxus. The company offers speeds up to 8,000 Mbps in 62428. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the zip rated their satisfaction with internet speed highest with Conxxus. This indicates Conxxus reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in 62428?
Illinois customers rate Conxxus as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Conxxus received a local rating of 4.50 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s 62428 customers with an average price rating of 3.82 out of 5.
The chart and graph below show how customers in 62428, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in 62428
| ISP / Tech Type | 62428 Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Conxxus | (0) | (4) | (4) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| Joink | (0) | (1) | (3) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Fidium | (0) | (4) | (86) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| AT&T | (0) | (50) | (1010) | View Plans | ||
| Mediacom | (0) | (20) | (91) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| GigFire | (0) | (0) | (1) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans |
62428 Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the zip and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for 62428 below, including the metrics used and how 62428 compares to the rest of Illinois and nation.
| Metric
(hover for details)
|
62428 | Illinois | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in 62428 that have a Fiber internet connection available to their home. | 45.75% | 47.62% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 4,021 Mbps | 3,187 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for 62428. | 6.9 | 7.3 | 7.1 |
| Average Household SizeA larger household size in a zip indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.3 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 6% | 16% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 92% | 95% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 84% | 91% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 47% | 75% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 47% | 76% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
62428 ISP Report Card & Digital Connectivity Index
The ISP Report Card in 62428 is B-, which is much worse than other zip codes. The local demand for broadband internet connectivity in 62428 is high with a score of 23 / 100 in our Digital Connectivity Index. This means that internet service providers operating in 62428 have done a poor job meeting the needs of its residents.
The 62428 ISP Report Card evaluates the zip on availability and speed metrics compared to other zip codes in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a zip needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
84% of 62428 households have an internet connection despite having 99.26% availability. 47% of households have fiber, cable, or DSL, 13% have satellite, 0% are still on dial-up, and 4% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 47% of households have a broadband connection such as fiber, cable or DSL available to their home, 47% subscribe to it. A very low number of 62428 residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Zip Codes Compare to 62428?
- ISP Report Card: C+
- Digital Connectivity Index: 33 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 32 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 28 / 100
How Much Speed does a 62428 Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in 62428 is 2.3, which is smaller than the Illinois average of 2.6 and smaller than the national average of 2.7. 62428’s average household income is $62,265 which is much lower than the Illinois average of $95,616 and lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
62428 also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the Illinois average of 16%. Additionally, 6% of residents work from home, which is lower than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of 62428 has a very low need for internet connectivity and speeds.
Compared to the rest of the country, 62428 households are more technology-disengaged. 92% of households have some sort of computing device, 68% have desktops or laptops in the home, and 88% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in 62428?
Conxxus Fiber in 62428, IL
Conxxus offers Fiber service to 45.7% of 62428 homes. Across the zip, Conxxus Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Mediacom Fiber in 62428, IL
Mediacom offers Fiber service to 4.2% of 62428 homes. Across the zip, Mediacom Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in 62428?
Mediacom Cable in 62428, IL
Mediacom offers Cable service to 50.9% of 62428 homes. Across the zip, Mediacom Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in 62428?
Frontier DSL in 62428, IL
Frontier Communications offers DSL service to 86.3% of 62428 homes. Across the zip, Frontier DSL is the only type of service available from the company, with speeds up to 53 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.3 Mbps throughout the zip.
Fidium DSL in 62428, IL
Fidium Fiber offers DSL service to 2.1% of 62428 homes. Across the zip, Fidium DSL is the only type of service available from the company, with speeds up to 500 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in 62428?
GigFire Fixed Wireless in 62428, IL
GigFire offers Fixed Wireless service to 89.1% of 62428 homes. Across the zip, GigFire Fixed Wireless is the only type of service available from the company, with speeds up to 143 Mbps, with speeds from 100 Mpbs up to 150 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 130, with an average of 115 Mbps throughout the zip.
T-Mobile Home Internet Fixed Wireless in 62428, IL
T-Mobile Home Internet offers Fixed Wireless service to 88.3% of 62428 homes. Across the zip, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 57 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 10 Mbps throughout the zip.
Nextlink Fixed Wireless in 62428, IL
Nextlink offers Fixed Wireless service to 86.8% of 62428 homes. Across the zip, Nextlink Fixed Wireless is the only type of service available from the company, with speeds up to 751 Mbps, with speeds from 73 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 16 and as high as 500, with an average of 350 Mbps throughout the zip.
Verizon Fixed Wireless in 62428, IL
Verizon offers Fixed Wireless service to 83.5% of 62428 homes. Across the zip, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 268 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the zip.
EarthLink Fixed Wireless in 62428, IL
EarthLink offers Fixed Wireless service to 72.5% of 62428 homes. Across the zip, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 31 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.3 Mbps throughout the zip.
AT&T Fixed Wireless in 62428, IL
AT&T offers Fixed Wireless service to 72.5% of 62428 homes. Across the zip, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 31 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.3 Mbps throughout the zip.
Joink Fixed Wireless in 62428, IL
Joink offers Fixed Wireless service to 2.8% of 62428 homes. Across the zip, Joink Fixed Wireless is the only type of service available from the company, with speeds up to 250 Mbps
Which ISP Should You Choose in 62428?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in 62428 is T-Mobile Home Internet.
- The fastest internet provider should be Conxxus. Considering speed for the money and reliability in speeds, Conxxus may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in 62428 is Conxxus.
- Viasat, HughesNet, and GigFire has the broadest coverage in 62428, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does 62428 compare to other cities with a similar population?
To see how 62428 stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to 62428’s B- ISP Report Card and 23 / 100 Digital Connectivity Index.
- ISP Report Card: A-
- Digital Connectivity Index: 84 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 50 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 42 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Illinois
Customer Reviews
Dedra W
Wabash Communications Fiber
September 24, 2026 Since this is not published for the area of Effingham, since the beginning of September service on screen of our T.V. has been the upmost intolerant, we are unable to watch or hear any shows we are trying to watch. We are tired of calling them, we just expect great service that we are paying a premium for their services.
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Gary W
Wabash Communications Fiber
September 24, 2026 I DVR most of my future time and I have to say in the last few weeks September 13 to present 23 this has been upmost terrible !!!!!!!!!!! There are very few shows I can watch without a blurred screen and audio is at most non identify. Why do we pay for things in society that we don’t get great service ?? The crazy of all this I can watch most of what I want from other outlets without the hassle , why. Wake up if you want to keep me as a customer !!!!!! It seems many companies are taking advantage of the hard working people that just want a simple pastime.
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ISPReports User
Zentro
September 17, 2026 Worst ISP ever. Consistently horrible speeds, constant drops in connection, and endless wait times when calling for customer service. They let me pay an extra $30/mo for 7 months for the 1000mbps plan, just to find out (because I suggested it) that the building was not equipped to handle that type of speed. 30 unit building and I can't get 1000mbps?
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Hitesh Patel
Astound Broadband
July 29, 2026 this is worst compant when it comes to customer service.new customer called me yesterday to confirm my install today betweem 8 and 12 at 11.08 got a call he is on his way.at 12.30 no show i called to find out and was told they wii call me in 30 min NO CALL called back and they lied that the tech could not get in the property.we dont have any gates in our sub division,its 1.30 and they now telling me to wait 30 min for someone to call me.i say good luck with this call back.
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ISPReports User
ProTek Communications Fiber
July 08, 2026 More
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