2 Best Internet Providers in 96747, HI
Find internet availability by address in 96747, HI
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | 96747 ISP Report Card | Business Internet in 96747
| 96747 ISP Report Card | D+ | |
| Download Speed for Most Households | 1,851 Mbps | |
| Number of Internet Service Providers | 2 | |
| Real 96747 Customer Ratings | 0 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
96747 has 2 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and Cable internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in 96747.
96747 overview
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96747 has 2 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and Cable internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in 96747.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Cable
Hawaiian Telcom
Connection
Customer Rating
Fiber
Above are the top 4 providers in 96747, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your zip.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 96747 ratings may vary and are shown below.
Who is the Best Internet Provider in 96747, HI?
Hawaiian Telcom is the best internet provider in 96747 based on Hawaii customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Hawaiian Telcom had the best reviews at the local, state, and national levels versus all available providers in 96747, making it a solid recommendation among providers with reviews. Unfortunately, Hawaiian Telcom is an option for 38.39% of the zip.
Click here to get Hawaiian Telcom
or call 1-877-374-1571
The chart and table below show average customer ratings from customers in 96747, Hawaii, and customers throughout the country.
Top Rated Internet Providers in 96747
Local, State, and National Ratings for all 96747 Internet Providers
| ISP / Tech Type | 96747 Overall | Hawaii Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (0) | (19) | (19) | View Plans | ||
| Spectrum | (0) | (16) | (1882) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Based on 35 reviews from Hawaii internet customers, Hawaiian Telcom is the best internet service provider for 96747 residents. Hawaiian Telcom was rated at an average of 3.84 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in Hawaii, with 2.81 out of 5 stars and 83.5% coverage in 96747.
At a national level, based on 1901 national reviews for any of the providers listed above, Hawaiian Telcom is rated higher than any other provider, with a rating of 3.84 out of 5.
Which Providers are Available at my Home in 96747?
a different provider.
Coverage map for each provider in ZIP 96747

Speeds and coverage vary within the zip, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in 96747?
Based on both FCC data and unbiased customer ratings in 96747, the fastest internet in the zip comes from Hawaiian Telcom.
Data Reported to FCC by ISPs: Average Maximum Available in 96747
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Hawaiian Telcom | 2,850 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in 96747
| ISP / Tech Type | 96747 Speed | Hawaii Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (0) | (19) | (19) | View Plans | ||
| Spectrum | (0) | (16) | (1882) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Based on data reported by 96747 ISPs to the FCC, the fastest speeds in the zip are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in 96747. Therefore, the average customer can get up to 2,850 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the zip rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in 96747?
Hawaii customers rate Hawaiian Telcom as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Hawaiian Telcom received a local rating of 3.68 out of 5, which is similar to the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s 96747 customers with an average price rating of 2.31 out of 5.
The chart and graph below show how customers in 96747, Hawaii, and the United States rated the affordability of their internet service.
Rated Affordability in 96747
| ISP / Tech Type | 96747 Affordability | Hawaii Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (0) | (19) | (19) | View Plans | ||
| Spectrum | (0) | (16) | (1882) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
96747 Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the zip and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for 96747 below, including the metrics used and how 96747 compares to the rest of Hawaii and nation.
| Metric
(hover for details)
|
96747 | Hawaii | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in 96747 that have a Fiber internet connection available to their home. | 38.39% | 89.35% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,851 Mbps | 2,707 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for 96747. | 1.5 | 3.8 | 7.1 |
| Average Household SizeA larger household size in a zip indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 3.7 | 3.1 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 1% | 10% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 96% | 96% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 90% | 92% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 61% | 80% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 74% | 84% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
96747 ISP Report Card & Digital Connectivity Index
The ISP Report Card in 96747 is D+, which is better than other zip codes. The local demand for broadband internet connectivity in 96747 is high with a score of 56 / 100 in our Digital Connectivity Index. This means that internet service providers operating in 96747 have done a average job meeting the needs of its residents.
The 96747 ISP Report Card evaluates the zip on availability and speed metrics compared to other zip codes in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a zip needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
90% of 96747 households have an internet connection while having 83.48% availability. 61% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 61% of households have a broadband connection such as fiber, cable or DSL available to their home, 74% subscribe to it. A large amount of 96747 residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Zip Codes Compare to 96747?
- ISP Report Card: B-
- Digital Connectivity Index: 69 / 100
- ISP Report Card: B
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 65 / 100
How Much Speed does a 96747 Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in 96747 is 3.7, which is larger than the Hawaii average of 3.1 and larger than the national average of 2.7. 96747’s average household income is $80,000 which is lower than the Hawaii average of $109,587 and higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
96747 also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the Hawaii average of 14%. Additionally, 1% of residents work from home, which is lower than the 10% of residents in Hawaii who work from home. This and other factors you can see above show us that the community of 96747 has a high need for internet connectivity and speeds.
Compared to the rest of the country, 96747 households are more technology-engaged. 96% of households have some sort of computing device, 56% have desktops or laptops in the home, and 96% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in 96747?
Hawaiian Telcom Fiber in 96747, HI
Hawaiian Telcom offers Fiber service to 38.4% of 96747 homes. Across the zip, Hawaiian Telcom Fiber is the only type of service available from the company, with speeds up to 2,850 Mbps
Which Cable Internet Providers are Available in 96747?
Spectrum Cable in 96747, HI
Spectrum offers Cable service to 83.5% of 96747 homes. Across the zip, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in 96747?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in 96747, HI.
Which Fixed Wireless and LTE Internet Providers are Available in 96747?
According to the most recently submitted data by internet service providers to the FCC, there are currently no fixed wireless providers available in 96747, HI.
Which ISP Should You Choose in 96747?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in 96747 is Hawaiian Telcom.
- The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in 96747 is Hawaiian Telcom.
- HughesNet, Spectrum, and Viasat has the broadest coverage in 96747, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does 96747 compare to other cities with a similar population?
To see how 96747 stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to 96747’s D+ ISP Report Card and 56 / 100 Digital Connectivity Index.
- ISP Report Card: C
- Digital Connectivity Index: 48 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 47 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 44 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Hawaii
Customer Reviews
ISPReports User
Hawaiian Telcom Fiber
August 02, 2026 More
Ab
Hawaiian Telcom Fiber
June 11, 2026 Doesn’t cover all of my home nor garage area
More
Carl H
AT&T Fixed Wireless
March 21, 2026 AT&T wireless is not a very reliable internet provider. Their rates are among the highest in the area. The company offers unlimited access each month but often sends warnings that we are consuming too much bandwidth and will have our speeds throttled back. This is very misleading as a service provider and leads to much dissatisfaction in the company.
More
Tracy C.
Spectrum Cable
March 19, 2026 Spectrum started off as an affordable option, but over time the prices have increased significantly. The service experiences frequent outages and the internet speeds often fall short of expectations. Overall, it's no longer a good value for what you're paying
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Spencer H.
Hawaiian Telcom Fiber
January 07, 2026 We switched from Spectrum to Hawaiian Telcom after our rates were raised by 75% and.
The switch was relatively painless, quick, and significantly cheaper.
The installation was on time and the technician was fast and knowledgeable.
The download speed advertised is what I receive regularly and we have not experienced any outages yet.
We had switched from Hawaiian Telcom in the past because Spectrum had offered a promotional price that was too good to pass up, however the service and equipment left us wanting.
Hawaiian Telcom has not let me down, in the past and now I believe I will be sticking with them for the foreseeable future.
More
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