3 Best Internet Providers in Hawaii

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Hawaii for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your state.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Hawaii ratings may vary and are shown below.

Who is the Best Internet Provider in Hawaii?

Internet Service Providers in Hawaii’s Biggest Cities

See internet service options for the largest cities in Hawaii below. Click on any city you want to explore or use our location search for more specific results.

The table below shows average customer ratings from customers in Hawaii, and customers throughout the country.

Local, State, and National Ratings for all Hawaii Internet Providers

Based on 35 reviews from Hawaii internet customers, T-Mobile Home Internet is the best internet service provider in the state. T-Mobile Home Internet was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Hawaiian Telcom wins for second-place in Hawaii, with 3.84 out of 5 stars and 92.9% coverage in Hawaii. At a state level, Hawaiian Telcom was found in our consumer study to be the highest-rated internet provider in Hawaii. For the providers above, there were 34 reviews from Hawaii internet service customers.

At a national level, based on 2184 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Who is the Fastest Internet Provider in Hawaii?

Data Reported to FCC by ISPs: Average Maximum Available in Hawaii

	ISP / Tech Type	Max Advertised Speed
	Hawaiian Telcom	2,850 Mbps
	Spectrum	1,000 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Hawaii

Based on data reported by Hawaii ISPs to the FCC, the fastest speeds in the state are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Hawaii. Therefore, the average customer can get up to 2,605 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the state rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Hawaii?

Hawaii customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.00 out of 5, which is higher than the average across all internet providers in the country. Hawaiian Telcom is rated in second place for affordability by the company’s Hawaii customers with an average price rating of 3.68 out of 5.

The table below shows how customers in Hawaii, the United States, and the United States rated the affordability of their internet service.

Rated Affordability in Hawaii

Hawaii Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the state and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Hawaii below, including the metrics used and how Hawaii compares to the rest of the United States and nation.

Hawaii ISP Report Card: B-

	Metric (hover for details)	Hawaii	Hawaii	USA
	Fiber Availability Percent The percentage of households in Hawaii that have a Fiber internet connection available to their home.	85.94%	67.25%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	2,641 Mbps	3,293 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Hawaii.	3.6	6.8	6.8

 

Hawaii Digital Connectivity Index: 77 / 100

	Metric (hover for details)	Hawaii	Hawaii	USA
	Average Household SizeA larger household size in a state indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	3.1	2.7	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	9%	14%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	95%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	91%	90%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	79%	75%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	83%	76%	76%

Hawaii ISP Report Card & Digital Connectivity Index

The ISP Report Card in Hawaii is B-, which is much better than other states. The local demand for broadband internet connectivity in Hawaii is high with a score of 77 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Hawaii have done a good job meeting the needs of its residents.

The Hawaii ISP Report Card evaluates the state on availability and speed metrics compared to other states in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a state needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

91% of Hawaii households have an internet connection despite having 94.90% availability. 79% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 79% of households have a broadband connection such as fiber, cable or DSL available to their home, 83% subscribe to it. A very large amount of Hawaii residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring States Compare to Hawaii?

How Much Speed does a Hawaii Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Hawaii is 3.1, which is larger than the the United States average of 2.7 and larger than the national average of 2.7. Hawaii’s average household income is $107,532 which is much higher than the the United States average of $90,606 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Hawaii also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the the United States average of 16%. Additionally, 9% of residents work from home, which is lower than the 14% of residents in the United States who work from home. This and other factors you can see above show us that the community of Hawaii has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Hawaii households are more technology-engaged. 95% of households have some sort of computing device, 84% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Hawaii?

Which Cable Internet Providers are Available in Hawaii?

Which DSL Internet Providers are Available in Hawaii?

Which Fixed Wireless and LTE Internet Providers are Available in Hawaii?

Which ISP Should You Choose in Hawaii?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Hawaii is T-Mobile Home Internet.
• The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Hawaii is T-Mobile Home Internet.
• Hawaiian Telcom, Viasat, and HughesNet has the broadest coverage in Hawaii, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Hawaii compare to other states with a similar population?

To see how Hawaii stacks up on the national level, it’s useful to look at some other states with similarly sized populations. Below you can see a list of these states and how they compare to Hawaii’s B- ISP Report Card and 77 / 100 Digital Connectivity Index.

Customer Reviews

Customer Reviews for Internet Service Providers in Hawaii