Best Internet Providers in Alexandria Bay, NY
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Alexandria Bay, NY
Alexandria Bay has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Alexandria Bay.
Ranks compare Alexandria Bay with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Alexandria Bay, NY at a Glance
Alexandria Bay Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Castle Cable TV
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fiber
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
Spectrum
Connection
Customer Rating
Fiber
Cable
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Alexandria Bay ratings may vary and are shown below.
Who is the Best Internet Provider in Alexandria Bay, NY?
T-Mobile Home Internet is the best internet provider in Alexandria Bay based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Alexandria Bay, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 97.79% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Alexandria Bay?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Alexandria Bay Compares to Places Its Size
Alexandria Bay's report card score is in the bottom 37% and its connectivity index is in the bottom 16%.
| Measure | Alexandria Bay | Rank among US towns of 1,000 to 9,999 people | Jefferson County | New York | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 93.6% | top 31% | 33.8% | 86.4% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 986 Mbps | bottom 24% | 994 Mbps | 4,235 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 3.9 | bottom 19% | 3.4 | 5.2 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.0 | bottom 5% | 2.4 | 2.6 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 13% | top 29% | 8% | 15% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 88% | bottom 14% | 95% | 95% | 96% | 515 places at 100% |
| Homes with internet | 82% | bottom 21% | 92% | 91% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 60% | bottom 36% | 77% | 77% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 70% | bottom 35% | 80% | 80% | 81% | 12 places at 100% |
| Median household income | $68,397 | bottom 40% | $70,553 | $100,975 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 8% | bottom 11% | 14% | 16% | 16% | University Park, PA (95%) |
Fiber reaches 93.6% of homes in Alexandria Bay, against 33.8% across Jefferson County and 86.4% across New York. Households in Alexandria Bay are smaller than the US average (2.0 people against 2.7); 13% of workers work from home (US 15%); and the median household income is $68,397 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Alexandria Bay
Which Fiber Internet Providers are Available in Alexandria Bay?
Castle Cable TV Fiber in Alexandria Bay, NY
Availability:
91.0%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Castle Cable TV offers Fiber service to 91.0% of Alexandria Bay homes. Across the city, Castle Cable TV Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
EarthLink Fiber in Alexandria Bay, NY
Availability:
32.8%
Customer Rating:
(6)
Avg. Download Speed
980 Mbps
EarthLink offers Fiber service to 32.8% of Alexandria Bay homes. Across the city, EarthLink Fiber is the only type of service available from the company, with speeds up to 980 Mbps
Verizon Fiber in Alexandria Bay, NY
Availability:
32.8%
Customer Rating:
(453)
Avg. Download Speed
980 Mbps
Verizon offers Fiber service to 32.8% of Alexandria Bay homes. Across the city, Verizon Fiber has speeds up to 980 Mbps
Spectrum Fiber in Alexandria Bay, NY
Availability:
24.0%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 24.0% of Alexandria Bay homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Alexandria Bay?
T-Mobile Home Internet Fixed Wireless in Alexandria Bay, NY
Availability:
97.8%
Customer Rating:
(342)
Avg. Download Speed
95 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 97.8% of Alexandria Bay homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 95 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 19 Mbps throughout the city.
Verizon Fixed Wireless in Alexandria Bay, NY
Availability:
86.2%
Customer Rating:
(362)
Avg. Download Speed
258 Mbps
Verizon offers Fixed Wireless service to 86.2% of Alexandria Bay homes. Across the city, Verizon Fixed Wireless has speeds up to 258 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city.
Which Cable Internet Providers are Available in Alexandria Bay?
Spectrum Cable in Alexandria Bay, NY
Availability:
24.5%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 24.5% of Alexandria Bay homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Alexandria Bay?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Alexandria Bay, NY.
Internet in Alexandria Bay by Neighborhood and ZIP Code
Alexandria Bay has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Alexandria Bay
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Alexandria Bay
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 13607 | 1,609 | 94.3% | 990 Mbps | 4 | C | 30/100 |
How Alexandria Bay Compares to Nearby Places
The 10 places nearest to Alexandria Bay that have their own pages are all within 11 miles. Among them, Redwood has the most homes with fiber (93.9%) and La Fargeville the fewest (84.0%); Alexandria Bay has 93.6%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Alexandria Bay (this page) | 1,627 | 93.6% | 986 Mbps | 3.9 | C | 30/100 |
| La Fargeville | 1,589 | 84.0% | 1,000 Mbps | 4.2 | C | 48/100 |
| Redwood | 1,350 | 93.9% | 981 Mbps | 3.7 | C | 38/100 |
| Plessis | 841 | 96.1% | 1,000 Mbps | 4.2 | C+ | 34/100 |
| Fishers Landing | 473 | 83.5% | 1,000 Mbps | 4.7 | C | 60/100 |
| Orleans Four Corners | 383 | 57.4% | 1,000 Mbps | 3.6 | C- | 36/100 |
| Wellesley Island | 362 | 5.5% | 977 Mbps | 2.5 | D | 67/100 |
| Chippewa Bay | 344 | 96.5% | 1,000 Mbps | 2.8 | C | 63/100 |
| Omar | 226 | 100.0% | 1,000 Mbps | 4.7 | B- | 39/100 |
| Westminster Park | 102 | 100.0% | 1,000 Mbps | 4.3 | B- | 42/100 |
| Thousand Island Park | 90 | 0.0% | 1,000 Mbps | 2.5 | D- | 64/100 |
Who is the Fastest Internet Provider in Alexandria Bay?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Castle Cable TV and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Alexandria Bay
| Castle Cable TV | 1,000 |
|---|---|
| Spectrum | 1,000 |
| Verizon | 980 |
| EarthLink | 980 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Alexandria Bay. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Alexandria Bay Internet Providers
Based on 348 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Alexandria Bay residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.74 out of 5 stars and 92.2% coverage in Alexandria Bay.
At a national level, based on 3122 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Alexandria Bay Internet Providers
The table below shows average customer ratings from customers in Alexandria Bay, New York, and customers throughout the country.
| ISP / Tech Type | Alexandria Bay Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Castle Cable TV | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Alexandria Bay
Based on data reported by Alexandria Bay ISPs to the FCC, the fastest speeds in the city are available through Castle Cable TV and Spectrum. These internet providers offer speeds up to 1,000 Mbps in Alexandria Bay. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Alexandria Bay Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (140) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Castle Cable TV | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Alexandria Bay?
Of the providers in Alexandria Bay, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Alexandria Bay where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. EarthLink is rated second for affordability, with an average price rating of 2.00 out of 5.
The table below shows how customers in Alexandria Bay, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Alexandria Bay
| ISP / Tech Type | Alexandria Bay Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Castle Cable TV | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
ISPReports User
Optimum Cable
September 06, 2026 An angry resident of Glenville, NY
Spectrum Cable
July 06, 2026 Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.
A Addison, NY Customer
T-Mobile Home Internet Fixed Wireless
June 09, 2026 Rate your provider
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Which ISP Should You Choose in Alexandria Bay?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Alexandria Bay is T-Mobile Home Internet.
- The fastest internet provider should be Castle Cable TV and Spectrum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Alexandria Bay is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Alexandria Bay, available to 97.8% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.