Best Internet Providers in New York
All 14 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in New York
New York has 14 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the state. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New York.
Ranks compare New York with the other 49 states.
The Best Internet in New York at a Glance
New York Internet Providers, Ranked by Coverage, Speed and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
Spectrum
Connection
Customer Rating
Fiber
Cable
Optimum
Connection
Customer Rating
Fiber
Cable
Providers with less than 1% coverage in this state are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New York ratings may vary and are shown below.
Who is the Best Internet Provider in New York?
T-Mobile Home Internet is the best internet provider in New York based on customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in New York, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 94.07% of the state.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in New York?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Coverage map for each provider in New York
- Optimum - fiber coverage map
- EarthLink - fiber coverage map
- Verizon - fiber coverage map
- Spectrum - cable coverage map
- Optimum - cable coverage map
- Greenlight Networks - fiber coverage map
- Verizon - fixed wireless coverage map
- Frontier - fiber coverage map
- Spectrum - fiber coverage map
- Astound Broadband - cable coverage map
- Starry - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- GoNetspeed - fiber coverage map
- Empire Access - fiber coverage map
- Skywire Networks - fixed wireless coverage map
- Hudson Valley Wireless - fixed wireless coverage map
- Mid-Hudson Cable - fixed wireless coverage map
- Frontier - dsl coverage map
How New York Compares to Other States
New York's report card score is tied 29th of 50 and its connectivity index is tied 19th of 50.
| Measure | New York | Rank among the 50 states | US | Leader |
|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||
| Fiber availability | 86.4% | 4th of 50 | 71.5% | Connecticut (93.9%) |
| Download speed for most homes | 4,235 Mbps | 7th of 50 | 3,486 Mbps | Connecticut (6,892 Mbps) |
| Providers at a typical address | 5.2 | Tied 47th of 50 | 7.1 | Utah (8.6) |
| Connectivity index inputs: how much households need and use the internet | ||||
| People per household | 2.6 | Tied 12th of 50 | 2.7 | Hawaii and Utah (3.1) |
| Workers who work from home | 15% | Tied 22nd of 50 | 15% | Colorado (21%) |
| Homes with a computer, tablet or phone | 95% | Tied 24th of 50 | 96% | Utah (98%) |
| Homes with internet | 91% | Tied 21st of 50 | 91% | California and Colorado and 2 more (94%) |
| Homes on fiber, cable or DSL | 77% | Tied 15th of 50 | 76% | New Hampshire (83%) |
| More about the households here | ||||
| Homes with a desktop or laptop | 80% | Tied 27th of 50 | 81% | Utah (89%) |
| Median household income | $100,975 | 12th of 50 | $93,246 | New Jersey ($118,198) |
| Residents in school (6th grade to college) | 16% | Tied 12th of 50 | 16% | Utah (20%) |
Households in New York are smaller than the US average (2.6 people against 2.7); 15% of workers work from home (US 15%); and the median household income is $100,975 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Internet in New York by County
Fiber reaches from 17.4% of homes in Orleans County to 99.5% in Richmond County. Every county links to its own page.
Map of New York counties by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Every county in New York
| County | People | Homes with fiber | Speed for most homes | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Kings County | 2,736,074 | 97.4% | 5,684 Mbps | 6.4 | A- | 66/100 |
| Queens County | 2,405,464 | 97.9% | 2,257 Mbps | 5.2 | B | 71/100 |
| New York County | 1,694,251 | 95.0% | 2,137 Mbps | 7 | B+ | 66/100 |
| Suffolk County | 1,525,920 | 96.0% | 7,563 Mbps | 4.8 | B | 81/100 |
| Bronx County | 1,472,654 | 98.1% | 6,890 Mbps | 6.3 | A- | 50/100 |
| Nassau County | 1,395,774 | 99.4% | 7,817 Mbps | 5.2 | B+ | 85/100 |
| Westchester County | 1,004,457 | 96.6% | 6,728 Mbps | 5.2 | B+ | 81/100 |
| Erie County | 954,236 | 76.3% | 2,274 Mbps | 4.8 | C+ | 60/100 |
| Monroe County | 759,443 | 80.0% | 6,165 Mbps | 4.9 | B- | 63/100 |
| Richmond County | 495,747 | 99.5% | 2,271 Mbps | 4.6 | B | 72/100 |
| Onondaga County | 476,516 | 84.7% | 1,079 Mbps | 4.4 | C | 62/100 |
| Orange County | 401,310 | 74.0% | 4,407 Mbps | 5 | B- | 62/100 |
| Rockland County | 338,329 | 99.3% | 7,445 Mbps | 5.4 | B+ | 57/100 |
| Albany County | 314,848 | 62.8% | 1,045 Mbps | 4.8 | C | 65/100 |
| Dutchess County | 295,911 | 62.3% | 3,073 Mbps | 4.4 | C+ | 74/100 |
| Saratoga County | 235,509 | 45.7% | 1,648 Mbps | 4 | C- | 72/100 |
| Oneida County | 232,125 | 43.6% | 1,261 Mbps | 3.4 | C- | 53/100 |
| Niagara County | 212,666 | 45.9% | 2,368 Mbps | 3.4 | C- | 55/100 |
| Broome County | 198,683 | 68.2% | 4,813 Mbps | 4.5 | C+ | 58/100 |
| Ulster County | 181,851 | 47.1% | 2,584 Mbps | 3.4 | C | 68/100 |
| Rensselaer County | 161,130 | 23.9% | 999 Mbps | 3.9 | D+ | 68/100 |
| Schenectady County | 158,061 | 85.0% | 1,870 Mbps | 4.5 | C+ | 66/100 |
| Chautauqua County | 127,657 | 71.3% | 1,398 Mbps | 4.8 | C | 50/100 |
| Oswego County | 117,525 | 36.9% | 1,311 Mbps | 3.4 | C- | 60/100 |
| Jefferson County | 116,721 | 33.8% | 994 Mbps | 3.4 | D+ | 63/100 |
| Ontario County | 112,458 | 78.2% | 3,285 Mbps | 5.6 | B- | 64/100 |
| St. Lawrence County | 108,505 | 74.9% | 997 Mbps | 3.3 | C- | 48/100 |
| Tompkins County | 105,740 | 51.8% | 1,236 Mbps | 3.9 | C- | 64/100 |
| Putnam County | 97,668 | 91.0% | 3,012 Mbps | 4.7 | B- | 80/100 |
| Steuben County | 93,584 | 80.3% | 1,080 Mbps | 3.3 | C | 47/100 |
| Wayne County | 91,283 | 48.5% | 1,199 Mbps | 3.5 | C- | 53/100 |
| Chemung County | 84,148 | 81.3% | 1,085 Mbps | 4.4 | C | 54/100 |
| Clinton County | 79,843 | 85.4% | 1,103 Mbps | 4.8 | C+ | 49/100 |
| Sullivan County | 78,624 | 20.0% | 1,425 Mbps | 3 | D+ | 66/100 |
| Cattaraugus County | 77,042 | 71.0% | 1,011 Mbps | 3.7 | C- | 33/100 |
| Cayuga County | 76,248 | 81.2% | 969 Mbps | 4.8 | C | 49/100 |
| Madison County | 68,016 | 46.2% | 1,158 Mbps | 3.6 | C- | 55/100 |
| Warren County | 65,737 | 39.4% | 1,421 Mbps | 3.6 | C- | 54/100 |
| Livingston County | 61,834 | 75.3% | 4,795 Mbps | 4.7 | B- | 54/100 |
| Columbia County | 61,570 | 83.0% | 2,528 Mbps | 4.1 | C+ | 57/100 |
| Washington County | 61,302 | 53.5% | 991 Mbps | 4 | C- | 44/100 |
| Herkimer County | 60,139 | 46.0% | 1,016 Mbps | 3.2 | D+ | 50/100 |
| Otsego County | 58,524 | 50.3% | 987 Mbps | 2.9 | D+ | 51/100 |
| Genesee County | 58,388 | 66.4% | 1,220 Mbps | 3.9 | C | 53/100 |
| Fulton County | 53,324 | 73.8% | 4,892 Mbps | 4.1 | C+ | 52/100 |
| Montgomery County | 49,532 | 45.1% | 2,322 Mbps | 3.4 | C- | 51/100 |
| Tioga County | 48,455 | 68.6% | 2,071 Mbps | 4.1 | C | 57/100 |
| Greene County | 47,931 | 86.3% | 3,490 Mbps | 3.7 | C+ | 53/100 |
| Franklin County | 47,555 | 58.0% | 959 Mbps | 3.1 | D+ | 43/100 |
| Chenango County | 47,220 | 46.4% | 1,948 Mbps | 3.7 | C- | 54/100 |
| Cortland County | 46,809 | 76.0% | 1,177 Mbps | 4.3 | C | 52/100 |
| Allegany County | 46,456 | 77.9% | 993 Mbps | 3.4 | C- | 45/100 |
| Delaware County | 44,308 | 85.2% | 2,022 Mbps | 3.2 | C+ | 53/100 |
| Wyoming County | 40,531 | 56.5% | 1,758 Mbps | 3.7 | C- | 37/100 |
| Orleans County | 40,343 | 17.4% | 995 Mbps | 3.6 | D+ | 49/100 |
| Essex County | 37,381 | 70.8% | 1,511 Mbps | 3.2 | C- | 60/100 |
| Seneca County | 33,814 | 78.4% | 1,347 Mbps | 4.5 | C | 46/100 |
| Schoharie County | 29,714 | 65.8% | 945 Mbps | 3.2 | D+ | 48/100 |
| Lewis County | 26,582 | 53.6% | 974 Mbps | 3.6 | D+ | 44/100 |
| Yates County | 24,774 | 76.5% | 1,512 Mbps | 4 | C | 40/100 |
| Schuyler County | 17,898 | 80.1% | 1,170 Mbps | 3.4 | C | 49/100 |
| Hamilton County | 5,107 | 86.2% | 2,591 Mbps | 2.3 | C | 62/100 |
Internet Service Providers in New York’s Biggest Cities
See internet service options for the largest cities in New York below. Click on any city you want to explore or use our location search for more specific results.
- Max download speed: 5,237 Mbps
- ISP Report Card: B+
- Max download speed: 5,684 Mbps
- ISP Report Card: A-
- Max download speed: 2,257 Mbps
- ISP Report Card: B
- Max download speed: 2,137 Mbps
- ISP Report Card: B+
- Max download speed: 6,890 Mbps
- ISP Report Card: A-
- Max download speed: 2,291 Mbps
- ISP Report Card: C+
- Max download speed: 5,159 Mbps
- ISP Report Card: B-
- Max download speed: 1,339 Mbps
- ISP Report Card: C
- Max download speed: 3,841 Mbps
- ISP Report Card: C+
- Max download speed: 1,129 Mbps
- ISP Report Card: C
- Max download speed: 2,271 Mbps
- ISP Report Card: B
- Max download speed: 7,845 Mbps
- ISP Report Card: A-
- Max download speed: 1,042 Mbps
- ISP Report Card: C+
- Max download speed: 7,658 Mbps
- ISP Report Card: B+
- Max download speed: 2,511 Mbps
- ISP Report Card: B
Who is the Fastest Internet Provider in New York?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Optimum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in New York
| Skywire Networks | 10,000 |
|---|---|
| Optimum | 8,000 |
| Greenlight Networks | 8,000 |
| Frontier Communications | 7,000 |
| Mid-Hudson Cable | 5,000 |
| Verizon | 2,300 |
| EarthLink | 2,300 |
| GoNetspeed | 2,000 |
| Astound Broadband | 1,500 |
| Spectrum | 1,000 |
| Starry | 1,000 |
| Empire Access | 1,000 |
| Hudson Valley Wireless | 641 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in New York. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for New York Internet Providers
Based on 544 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider in the state. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.76 out of 5 stars and 93.7% coverage in New York. At a state level, T-Mobile Home Internet was found in our consumer study to be the highest-rated internet provider in New York. For the providers above, there were 489 reviews from New York internet service customers.
At a national level, based on 3768 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all New York Internet Providers
The table below shows average customer ratings from customers in New York, and customers throughout the country.
| ISP / Tech Type | New York Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight Networks | (20) | (20) | (20) | View Plans | ||
| T-Mobile Home Internet | (18) | (18) | (340) | View Plans | ||
| GoNetspeed | (3) | (3) | (23) | View Plans | ||
| Starry | (3) | (3) | (25) | View Plans | ||
| Verizon | (139) | (139) | (812) | View Plans | ||
| Frontier | (2) | (2) | (175) | View Plans | ||
| Empire Access | (7) | (7) | (8) | View Plans | ||
| EarthLink | (1) | (1) | (15) | View Plans | ||
| Astound Broadband | (5) | (5) | (119) | View Plans | ||
| Mid-Hudson Cable | (7) | (7) | (7) | View Plans | ||
| Spectrum | (189) | (189) | (1945) | View Plans | ||
| Optimum | (95) | (95) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Hudson Valley Wireless | (0) | (0) | (0) | View Plans | ||
| Skywire Networks | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in New York
Based on data reported by New York ISPs to the FCC, the fastest speeds in the state are available through Optimum. The company offers speeds up to 8,000 Mbps in New York. Therefore, the average customer can get up to 6,857 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | New York Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight Networks | (20) | (20) | (20) | View Plans | ||
| Verizon | (139) | (139) | (812) | View Plans | ||
| T-Mobile Home Internet | (18) | (18) | (340) | View Plans | ||
| GoNetspeed | (3) | (3) | (23) | View Plans | ||
| Astound Broadband | (5) | (5) | (119) | View Plans | ||
| Mid-Hudson Cable | (7) | (7) | (7) | View Plans | ||
| Starry | (3) | (3) | (25) | View Plans | ||
| Frontier | (2) | (2) | (175) | View Plans | ||
| EarthLink | (1) | (1) | (15) | View Plans | ||
| Empire Access | (7) | (7) | (8) | View Plans | ||
| Spectrum | (189) | (189) | (1945) | View Plans | ||
| Optimum | (95) | (95) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Hudson Valley Wireless | (0) | (0) | (0) | View Plans | ||
| Skywire Networks | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in New York?
Of the providers in New York, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing, across New York or, where too few have reviewed a provider, across the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. EarthLink is rated second for affordability, with an average price rating of 2.00 out of 5.
The table below shows how customers in New York and the United States rated the affordability of their internet service.
Rated Affordability in New York
| ISP / Tech Type | New York Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight Networks | (20) | (20) | (20) | View Plans | ||
| T-Mobile Home Internet | (18) | (18) | (340) | View Plans | ||
| GoNetspeed | (3) | (3) | (23) | View Plans | ||
| Starry | (3) | (3) | (25) | View Plans | ||
| Empire Access | (7) | (7) | (8) | View Plans | ||
| Frontier | (2) | (2) | (175) | View Plans | ||
| EarthLink | (1) | (1) | (15) | View Plans | ||
| Astound Broadband | (5) | (5) | (119) | View Plans | ||
| Verizon | (139) | (139) | (812) | View Plans | ||
| Mid-Hudson Cable | (7) | (7) | (7) | View Plans | ||
| Spectrum | (189) | (189) | (1945) | View Plans | ||
| Optimum | (95) | (95) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Hudson Valley Wireless | (0) | (0) | (0) | View Plans | ||
| Skywire Networks | (0) | (0) | (0) | View Plans |
Fiber, 5G, Cable and DSL Internet in New York
Which Fiber Internet Providers are Available in New York?
EarthLink Fiber in New York
EarthLink offers Fiber service to 68.8% of New York homes. Across the state, EarthLink Fiber is the only type of service available from the company, with speeds up to 2,009 Mbps, with speeds from 75 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 75 and as high as 2,300, with an average of 1,987 Mbps throughout the state.
Verizon Fiber in New York
Verizon offers Fiber service to 68.8% of New York homes. Across the state, Verizon Fiber has speeds up to 2,009 Mbps, with speeds from 75 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 75 and as high as 2,300, with an average of 1,987 Mbps throughout the state. Verizon Fiber is rated about the same as other types of internet service available in New York from Verizon in terms of customer satisfaction.
Optimum Fiber in New York
Optimum offers Fiber service to 34.2% of New York homes. Across the state, Optimum Fiber has speeds up to 7,999 Mbps, with speeds from 100 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Optimum Fiber. Optimum Fiber is rated lower than other types of internet service available in New York from Optimum in terms of customer satisfaction.
Spectrum Fiber in New York
Spectrum offers Fiber service to 14.2% of New York homes. Across the state, Spectrum Fiber has speeds up to 1,000 Mbps
Greenlight Networks Fiber in New York
Greenlight Networks offers Fiber service to 4.0% of New York homes. Across the state, Greenlight Networks Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Frontier Fiber in New York
Frontier Communications offers Fiber service to 3.9% of New York homes. Across the state, Frontier Fiber has speeds up to 6,294 Mbps, with speeds from 150 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in New York from Frontier in terms of customer satisfaction.
Empire Access Fiber in New York
Empire Access offers Fiber service to 2.0% of New York homes. Across the state, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
GoNetspeed Fiber in New York
GoNetspeed offers Fiber service to 1.1% of New York homes. Across the state, GoNetspeed Fiber is the only type of service available from the company, with speeds up to 1,900 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for GoNetspeed Fiber.
Which Fixed Wireless and LTE Internet Providers are Available in New York?
T-Mobile Home Internet Fixed Wireless in New York
T-Mobile Home Internet offers Fixed Wireless service to 94.1% of New York homes. Across the state, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 76 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the state.
Verizon Fixed Wireless in New York
Verizon offers Fixed Wireless service to 69.6% of New York homes. Across the state, Verizon Fixed Wireless has speeds up to 430 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 31 Mbps throughout the state.
Starry Fixed Wireless in New York
Starry offers Fixed Wireless service to 22.8% of New York homes. Across the state, Starry Fixed Wireless is the only type of service available from the company, with speeds up to 329 Mbps, with speeds from 50 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 500, with an average of 104 Mbps throughout the state.
Mid-Hudson Cable Fixed Wireless in New York
Mid-Hudson Cable offers Fixed Wireless service to 3.4% of New York homes. Across the state, Mid-Hudson Cable Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Hudson Valley Wireless Fixed Wireless in New York
Hudson Valley Wireless offers Fixed Wireless service to 2.9% of New York homes. Across the state, Hudson Valley Wireless Fixed Wireless is the only type of service available from the company, with speeds up to 151 Mbps, with speeds from 25 Mpbs up to 641 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 4.0 and as high as 285, with an average of 25 Mbps throughout the state.
Skywire Networks Fixed Wireless in New York
Skywire Networks offers Fixed Wireless service to 2.2% of New York homes. Across the state, Skywire Networks Fixed Wireless is the only type of service available from the company, with speeds up to 915 Mbps, with speeds from 10 Mpbs up to 10,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Skywire Networks Fixed Wireless.
Which Cable Internet Providers are Available in New York?
Spectrum Cable in New York
Spectrum offers Cable service to 56.8% of New York homes. Across the state, Spectrum Cable has speeds up to 1,000 Mbps
Optimum Cable in New York
Optimum offers Cable service to 40.7% of New York homes. Across the state, Optimum Cable has speeds up to 940 Mbps
Which DSL Internet Providers are Available in New York?
Frontier DSL in New York
Frontier Communications offers DSL service to 6.2% of New York homes. Across the state, Frontier DSL has speeds up to 36 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 2.4 Mbps throughout the state. Frontier DSL is rated higher than other types of internet service available in New York from Frontier in terms of customer satisfaction.
Customer Reviews for Internet Service Providers in New York
Customer Reviews
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
ISPReports User
Optimum Cable
September 06, 2026 An angry resident of Glenville, NY
Spectrum Cable
July 06, 2026 Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.
A Addison, NY Customer
T-Mobile Home Internet Fixed Wireless
June 09, 2026 A Constableville, NY Customer
Verizon Fiber
June 08, 2026 Horrible service, and it goes down a lot, unlike the price keeps going up. The people you deal with are more like trying to sell you crap or tack on costs
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Which ISP Should You Choose in New York?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in New York is T-Mobile Home Internet.
- The fastest internet provider should be Optimum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in New York is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in New York, available to 94.1% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.