Best Internet Providers in Amherst, MA
All 8 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Amherst, MA
Amherst has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Amherst.
Ranks compare Amherst with the 3,338 US towns of 10,000 to 24,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Amherst, MA at a Glance
Amherst Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
GoNetspeed
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Amherst ratings may vary and are shown below.
Who is the Best Internet Provider in Amherst, MA?
AT&T is the highest-rated internet provider in Amherst based on 165 Massachusetts customer reviews, and GoNetspeed has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Amherst?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Amherst
- XFINITY - cable coverage map
- GoNetspeed - fiber coverage map
- Verizon - fixed wireless coverage map
- Spectrum - cable coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- South Hadley Electric Light Department - fiber coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
How Amherst Compares to Places Its Size
Amherst's report card score is in the bottom 8% and its connectivity index is in the top 21%.
| Measure | Amherst | Rank among US towns of 10,000 to 24,999 people | Hampshire County | Massachusetts | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 29.5% | bottom 17% | 42.8% | 63.8% | 71.5% | 115 places at 100.0% |
| Average top speed | 1,865 Mbps | bottom 32% | 1,741 Mbps | 1,862 Mbps | 3,486 Mbps | Middle Valley, TN and Red Bank, TN and 1 more (25,000 Mbps) |
| Providers at a typical address | 4 | bottom 3% | 4.7 | 5.8 | 7.1 | Joshua, TX (13.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | bottom 47% | 2.3 | 2.5 | 2.7 | North Bay Shore, NY (4.7) |
| Workers who work from home | 22% | top 15% | 19% | 18% | 15% | Brambleton, VA (51%) |
| Homes with a computer, tablet or phone | 98% | top 14% | 97% | 96% | 96% | 86 places at 100% |
| Homes with internet | 96% | top 14% | 92% | 93% | 91% | 11 places at 100% |
| Homes on fiber, cable or DSL | 85% | top 20% | 82% | 82% | 76% | Klahanie, WA and Short Hills, NJ and 1 more (96%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 93% | top 8% | 88% | 84% | 81% | Stone Ridge, VA and West University Place, TX and 1 more (100%) |
| Median household income | $97,918 | top 39% | $95,979 | $118,000 | $93,246 | West University Place, TX ($249,707) |
| Residents in school (6th grade to college) | 38% | top 1% | 28% | 17% | 16% | Stanford, CA (84%) |
Fiber reaches 29.5% of homes in Amherst, against 42.8% across Hampshire County and 63.8% across Massachusetts. Households in Amherst are smaller than the US average (2.5 people against 2.7); 22% of workers work from home (US 15%); and the median household income is $97,918 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Amherst
Which Fiber Internet Providers are Available in Amherst?
GoNetspeed Fiber in Amherst, MA
Availability:
25.9%
Customer Rating:
(21)
Avg. Download Speed
2,000 Mbps
GoNetspeed offers Fiber service to 25.9% of Amherst homes. Across the city, GoNetspeed Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps
South Hadley Electric Light Department Fiber in Amherst, MA
Availability:
3.6%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
South Hadley Electric Light Department offers Fiber service to 3.6% of Amherst homes. Across the city, South Hadley Electric Light Department Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Amherst?
T-Mobile Home Internet Fixed Wireless in Amherst, MA
Availability:
97.8%
Customer Rating:
(342)
Avg. Download Speed
43 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 97.8% of Amherst homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 43 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.1 Mbps throughout the city.
EarthLink Fixed Wireless in Amherst, MA
Availability:
59.1%
Customer Rating:
(4)
Avg. Download Speed
27 Mbps
EarthLink offers Fixed Wireless service to 59.1% of Amherst homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 27 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.5 Mbps throughout the city.
AT&T Fixed Wireless in Amherst, MA
Availability:
59.1%
Customer Rating:
(205)
Avg. Download Speed
27 Mbps
AT&T offers Fixed Wireless service to 59.1% of Amherst homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 27 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.5 Mbps throughout the city.
Verizon Fixed Wireless in Amherst, MA
Availability:
50.1%
Customer Rating:
(362)
Avg. Download Speed
167 Mbps
Verizon offers Fixed Wireless service to 50.1% of Amherst homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 167 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 13 Mbps throughout the city.
Which Cable Internet Providers are Available in Amherst?
XFINITY Cable in Amherst, MA
Availability:
99.4%
Customer Rating:
(2077)
Avg. Download Speed
1,868 Mbps
XFINITY from Comcast offers Cable service to 99.4% of Amherst homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,868 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 215 Mbps throughout the city.
Spectrum Cable in Amherst, MA
Availability:
8.1%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 8.1% of Amherst homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Amherst?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Amherst, MA.
Internet in Amherst by Neighborhood and ZIP Code
Fiber reaches from 0.0% of homes in South Amherst to 43.3% in North Amherst. Each row links to that place’s page.
Neighborhoods in Amherst
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| South Amherst | 5,261 | 0.0% | 1,846 Mbps | 3.9 | D+ | 80/100 |
| North Amherst | 4,887 | 43.3% | 1,986 Mbps | 3.6 | C- | 83/100 |
| East Village | 4,595 | 32.0% | 1,891 Mbps | 4.6 | C | 77/100 |
ZIP codes in Amherst
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 01002 | 27,406 | 36.3% | 1,880 Mbps | 4.3 | C- | 75/100 |
How Amherst Compares to Nearby Places
The 10 places nearest to Amherst that have their own pages are all within 7 miles. Among them, Leverett has the most homes with fiber (98.7%) and Hatfield the fewest (0.0%); Amherst has 29.5%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Amherst (this page) | 14,620 | 29.5% | 1,865 Mbps | 4 | C- | 81/100 |
| Amherst Center | 22,981 | 24.1% | 2,000 Mbps | 5 | C | 66/100 |
| Hadley | 6,342 | 15.7% | 1,268 Mbps | 4.6 | C- | 77/100 |
| Sunderland | 3,884 | 0.0% | 1,890 Mbps | 3.9 | D+ | 76/100 |
| Hatfield | 2,953 | 0.0% | 1,881 Mbps | 3.1 | D | 72/100 |
| Leverett | 1,859 | 98.7% | 1,122 Mbps | 2.2 | C+ | 79/100 |
| West Hatfield | 742 | 0.0% | 1,848 Mbps | 3.8 | D+ | 53/100 |
| South Amherst | 471 | 0.0% | 1,983 Mbps | 4.6 | D+ | 78/100 |
| Pelham | 364 | 28.6% | 1,235 Mbps | 3.2 | D+ | 79/100 |
| Factory Hollow | 176 | 42.6% | 1,347 Mbps | 3 | D+ | 82/100 |
| West Pelham | 121 | 0.0% | 1,200 Mbps | 2 | D- | 75/100 |
Who is the Fastest Internet Provider in Amherst?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, GoNetspeed should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Amherst
| XFINITY from Comcast | 2,000 |
|---|---|
| GoNetspeed | 2,000 |
| Spectrum | 1,000 |
| South Hadley Electric Light Department | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Amherst. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Amherst Internet Providers
Based on 165 reviews from Massachusetts internet customers, AT&T is the best internet service provider for Amherst residents. AT&T was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Massachusetts, with 4.50 out of 5 stars and 97.8% coverage in Amherst.
At a national level, based on 6576 national reviews for any of the providers listed above, GoNetspeed is rated higher than any other provider, with a rating of 4.26 out of 5.
Local, State, and National Ratings for all Amherst Internet Providers
The table below shows average customer ratings from customers in Amherst, Massachusetts, and customers throughout the country.
| ISP / Tech Type | Amherst Overall | Massachusetts Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| South Hadley Electric Light Department | (0) | (1) | (1) | View Plans | ||
| Verizon | (0) | (37) | (816) | View Plans | ||
| GoNetspeed | (0) |  (1) | (23) | View Plans | ||
| Spectrum | (1) | (18) | (1949) | View Plans | ||
| XFINITY | (0) | (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Amherst
Based on data reported by Amherst ISPs to the FCC, the fastest speeds in the city are available through GoNetspeed. The company offers speeds up to 2,000 Mbps in Amherst. Therefore, the average customer can get up to 2,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Amherst Speed | Massachusetts Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (37) | (816) | View Plans | ||
| AT&T | (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| South Hadley Electric Light Department | (0) | (1) | (1) | View Plans | ||
| XFINITY | (0) | (100) | (2379) | View Plans | ||
| Spectrum | (1) | (18) | (1949) | View Plans | ||
| GoNetspeed | (0) |  (1) | (23) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Amherst?
Of the providers in Amherst, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Amherst where enough of them have reviewed a provider, otherwise across Massachusetts or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 4.50 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.50 out of 5.
The table below shows how customers in Amherst, Massachusetts, and the United States rated the affordability of their internet service.
Rated Affordability in Amherst
| ISP / Tech Type | Amherst Affordability | Massachusetts Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| GoNetspeed | (0) | (1) | (23) | View Plans | ||
| South Hadley Electric Light Department | (0) | (1) | (1) | View Plans | ||
| Verizon | (0) | (37) | (816) | View Plans | ||
| Spectrum | (1) | (18) | (1949) | View Plans | ||
| XFINITY | (0) | (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Massachusetts
Customer Reviews
Pl
Verizon
November 11, 2026 Verizon is hands down the worst company I’ve ever had to deal with. Their service is shit, the prices are obscene and their customer service couldn’t possibly be more useless than it is
Jen V.
Crossroads Fiber
June 16, 2026 Chicopee fiber has been a god send. The people who came in to install the fiber were very professional. My only complaint was that it took two weeks to get an appointment. The service itself if very reliable. We have yet to have an outage but our connection speeds and coverage areas have been very consistent. Lastly the price point is spot on and I like not having to have cable as we don't use that.
A Lynn, MA Customer
AT&T Fiber
June 05, 2026 A Medfield, MA Customer
XFINITY Cable
May 24, 2026 Morgan R.
Verizon Fiber
May 17, 2026 As a busy mom juggling freelance work and keeping up with two energetic kids, reliable internet is non-negotiable in our Boston home. We've been with Verizon Fios for years, and honestly, it's been a lifesaver. The speed is consistently fantastic, which means smooth video calls for my editing work and no buffering when the kids are streaming their favorite shows. Plus, with some of the "insider tips" I've picked up over time, I feel like we're getting incredible value for the robust service we receive. It just makes life so much easier when you don't have to worry about your internet connection dropping out.
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Which ISP Should You Choose in Amherst?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Amherst is AT&T.
- The fastest internet provider should be GoNetspeed. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Amherst is AT&T.
- XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Amherst, available to 99.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.