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Best Internet Providers in Basom, NY

All 5 providers, ranked by coverage, speed and customer ratings

Basom has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Basom.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber72.2%Genesee County 66.4%bottom 50%
Average top speed841 MbpsGenesee County 1,220 Mbpsbottom 31%
Providers53.5 at a typical addressbottom 39%
Homes with internet87%Genesee County 91%top 45%
ISP Report CardC-score 31 of 100bottom 35%
Connectivity index51/100Genesee County 53/100top 29%

Ranks compare Basom with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.

The Best Internet in Basom, NY at a Glance

Top rankedSee the full rankingFirst in our Basom ranking by coverage, speed and customer ratings.See plans
FastestEmpire Access and SpectrumUp to 1,000 Mbps advertised to the FCCCompare speeds
Best ratedT-Mobile Home InternetRated 4.22 out of 5 by its customers, available to 97.89% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Basom Internet Providers, Ranked by Coverage, Speed and Customer Ratings

Spectrum

Spectrum logo

Availability:

81.6%

Customer Rating:

3.3 of 5 stars

(1949)

View Plans

1-877-411-1381 Price: Starting at $30.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Basom.

Max Download Speed InfoCalculated from the maximum speeds available to most Basom residents, weighted by block population.

Customer Rating

Fiber

70.2%

1,000 Mbps

1,000 Mbps

Fiber: 3.5 of 5 stars

(207)

Cable

51.1%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1739)

Empire

Empire logo

Availability:

27.9%

Customer Rating:

5.0 of 5 stars

(1)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Basom.

Max Download Speed InfoCalculated from the maximum speeds available to most Basom residents, weighted by block population.

Customer Rating

Fiber

27.9%

935 Mbps

1,000 Mbps

Fiber: 5.0 of 5 stars

(1)

Empire Access

Empire Access logo

Availability:

27.3%

Customer Rating:

3.8 of 5 stars

(8)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Basom.

Max Download Speed InfoCalculated from the maximum speeds available to most Basom residents, weighted by block population.

Customer Rating

Fiber

27.3%

1,000 Mbps

1,000 Mbps

Fiber: 3.8 of 5 stars

(8)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

97.9%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Basom.

Max Download Speed InfoCalculated from the maximum speeds available to most Basom residents, weighted by block population.

Customer Rating

Fixed Wireless

97.9%

55 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

Verizon

Verizon logo

Availability:

68.4%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Basom.

Max Download Speed InfoCalculated from the maximum speeds available to most Basom residents, weighted by block population.

Customer Rating

Fixed Wireless

68.4%

290 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(362)

Satellite providers, which generally offer 100% coverage across the United States, are available for Basom residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Basom ratings may vary and are shown below.

Who is the Best Internet Provider in Basom, NY?

T-Mobile Home Internet is the best internet provider in Basom based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Basom, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 97.89% of the city.

Which Providers are Available at my Home in Basom?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Basom, NY map of internet availability

How Basom Compares to Places Its Size

Basom's report card score is in the bottom 35% and its connectivity index is in the top 29%.

C-score 31 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.bottom 35%
51/100Genesee County 53/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.top 29%
Measure Basom Rank among US places under 1,000 people Genesee County New York US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 72.2% bottom 50% 66.4% 86.4% 71.5% 6,946 places at 100.0%
Average top speed 841 Mbps bottom 31% 1,220 Mbps 4,235 Mbps 3,486 Mbps Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps)
Providers at a typical address 3.5 bottom 39% 3.9 5.2 7.1 Los Prados, PR (15.1)
Connectivity index inputs: how much households need and use the internet
People per household 2.8 top 15% 2.3 2.6 2.7 Paguate, NM (13.4)
Workers who work from home 9% top 47% 8% 15% 15% Boys Town, NE (100%)
Homes with a computer, tablet or phone 91% bottom 40% 94% 95% 96% 1,494 places at 100%
Homes with internet 87% top 45% 91% 91% 91% 370 places at 100%
Homes on fiber, cable or DSL 66% top 33% 76% 77% 76% 23 places at 100%
More about the households here
Homes with a desktop or laptop 71% bottom 48% 77% 80% 81% 72 places at 100%
Median household income $69,336 bottom 49% $76,923 $100,975 $93,246 22 places at $250,001
Residents in school (6th grade to college) 14% top 28% 13% 16% 16% University at Buffalo, NY (100%)

Fiber reaches 72.2% of homes in Basom, against 66.4% across Genesee County and 86.4% across New York. Households in Basom are larger than the US average (2.8 people against 2.7); 9% of workers work from home (US 15%); and the median household income is $69,336 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in Basom

Which Fiber Internet Providers are Available in Basom?

Spectrum Fiber in Basom, NY

Spectrum logo

Availability:

70.2%

Customer Rating:

3.5 of 5 stars

(207)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 70.2% of Basom homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 1,000, with an average of 941 Mbps throughout the city. Spectrum Fiber is rated about the same as other types of internet service available in Basom from Spectrum in terms of customer satisfaction.

Empire Fiber in Basom, NY

Empire logo

Availability:

27.9%

Customer Rating:

5.0 of 5 stars

(1)

Avg. Download Speed

935 Mbps

Empire offers Fiber service to 27.9% of Basom homes. Across the city, Empire Fiber is the only type of service available from the company, with speeds up to 935 Mbps, with speeds from 500 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 100, with an average of 94 Mbps throughout the city. Empire Fiber is rated the same as other types of internet service available in Basom from Empire in terms of customer satisfaction.

Empire Access Fiber in Basom, NY

Empire Access logo

Availability:

27.3%

Customer Rating:

3.8 of 5 stars

(8)

Avg. Download Speed

1,000 Mbps

Empire Access offers Fiber service to 27.3% of Basom homes. Across the city, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 100, with an average of 100 Mbps throughout the city. Empire Access Fiber is rated the same as other types of internet service available in Basom from Empire Access in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Basom?

T-Mobile Home Internet Fixed Wireless in Basom, NY

T-Mobile Home Internet logo

Availability:

97.9%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

55 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 97.9% of Basom homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 55 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.9 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Basom from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Basom, NY

Verizon logo

Availability:

68.4%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

290 Mbps

Verizon offers Fixed Wireless service to 68.4% of Basom homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 290 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 20 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Basom from Verizon in terms of customer satisfaction.

Which Cable Internet Providers are Available in Basom?

Spectrum Cable in Basom, NY

Spectrum logo

Availability:

51.1%

Customer Rating:

3.3 of 5 stars

(1739)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 51.1% of Basom homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 626 Mbps throughout the city. Spectrum Cable is rated higher than other types of internet service available in Basom from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Basom?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Basom, NY.

Internet in Basom by Neighborhood and ZIP Code

Basom has 1 ZIP code with its own page. Each row links to that place’s page.

Neighborhoods in Basom

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

ZIP codes in Basom

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
140131,370 61.0%883 Mbps3.4D+51/100

How Basom Compares to Nearby Places

The 10 places nearest to Basom that have their own pages are all within 7 miles. Among them, Corfu has the most homes with fiber (59.9%) and Akron the fewest (21.8%); Basom has 72.2%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Basom (this page)662 72.2%841 Mbps3.5C-51/100
Akron8,460 21.8%997 Mbps2.9D54/100
Corfu3,938 59.9%996 Mbps3.8C-53/100
Oakfield3,229 35.6%1,000 Mbps3.2D+56/100
Wheatville541 36.4%901 Mbps3.2D+44/100
Pembroke522 20.5%1,000 Mbps3.5D+53/100
West Shelby496 23.8%996 Mbps3.6D+58/100
Wolcottsville474 54.2%989 Mbps3.2D+52/100
South Alabama414 92.0%1,000 Mbps4.1C67/100
North Pembroke340 97.1%1,000 Mbps4.1C+53/100
Indian Falls216 83.3%1,000 Mbps4.3C48/100

Who is the Fastest Internet Provider in Basom?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Empire Access and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Basom

Max Advertised Speed in Basom, NY
Spectrum1,000
Empire1,000
Empire Access1,000
Verizon300
T-Mobile Home Internet100
Viasat100
HughesNet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Basom. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Basom Internet Providers

Based on 355 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Basom residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.74 out of 5 stars and 68.4% coverage in Basom.

At a national level, based on 3116 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all Basom Internet Providers

The table below shows average customer ratings from customers in Basom, New York, and customers throughout the country.

ISP / Tech TypeBasom OverallNew York OverallNational OverallFor Service
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (18)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (140)4 of 5 stars (816)View Plans
EmpireNo rating yet (0)5 of 5 stars (1)5 of 5 stars (1)View Plans
Empire AccessNo rating yet (0)3.5 of 5 stars (7)4 of 5 stars (8)View Plans
SpectrumNo rating yet (0)3 of 5 stars (189)3.5 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in Basom

Based on data reported by Basom ISPs to the FCC, the fastest speeds in the city are available through Empire Access and Spectrum. These internet providers offer speeds up to 1,000 Mbps in Basom. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeBasom SpeedNew York SpeedNational SpeedFor Service
VerizonNo rating yet (0)4 of 5 stars (140)4 of 5 stars (816)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (18)4 of 5 stars (342)View Plans
EmpireNo rating yet (0)5 of 5 stars (1)5 of 5 stars (1)View Plans
Empire AccessNo rating yet (0)3.5 of 5 stars (7)3.5 of 5 stars (8)View Plans
SpectrumNo rating yet (0)3.5 of 5 stars (189)3.5 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in Basom?

Of the providers in Basom, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Basom where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. Empire is rated second for affordability, with an average price rating of 5.00 out of 5.

The table below shows how customers in Basom, New York, and the United States rated the affordability of their internet service.

Rated Affordability in Basom

ISP / Tech TypeBasom AffordabilityNew York AffordabilityNational AffordabilityFor Service
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (18)4 of 5 stars (342)View Plans
EmpireNo rating yet (0)5 of 5 stars (1)5 of 5 stars (1)View Plans
Empire AccessNo rating yet (0)3.5 of 5 stars (7)4 of 5 stars (8)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (140)3.5 of 5 stars (816)View Plans
SpectrumNo rating yet (0)2.5 of 5 stars (189)3 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Reviews for Internet Service Providers in New York

Customer Reviews

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ISPReports User

Verizon Fiber

1 of 5 stars November 13, 2026

do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid

Plan Pricing: 1 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 1 of 5 stars

ISPReports User

Fidium

1 of 5 stars October 31, 2026

Impossible to reach and very difficult to get help - never in real time.

Plan Pricing: 1 of 5 stars
Internet Speed: 1 of 5 stars
Overall Rating: 1 of 5 stars

ISPReports User

Optimum Cable

3 of 5 stars September 06, 2026
Plan Pricing: 3 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 3 of 5 stars

An angry resident of Glenville, NY

Spectrum Cable

2 of 5 stars July 06, 2026

Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.

Plan Pricing: 2 of 5 stars
Internet Speed: 2 of 5 stars
Overall Rating: 2 of 5 stars

A Addison, NY Customer

T-Mobile Home Internet Fixed Wireless

5 of 5 stars June 09, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

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Which ISP Should You Choose in Basom?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Basom is T-Mobile Home Internet.
  • The fastest internet provider should be Empire Access and Spectrum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Basom is T-Mobile Home Internet.
  • Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Basom, available to 97.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.