7 Best Internet Providers in Big Island, VA

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Big Island, VA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Big Island ratings may vary and are shown below.

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3. Big Island, VA Internet Service Providers
   

Who is the Best Internet Provider in Big Island, VA?

T-Mobile Home Internet is the best internet provider in Big Island based on Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Big Island, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 65.01% of the city.

The chart and table below show average customer ratings from customers in Big Island, Virginia, and customers throughout the country.

Top Rated Internet Providers in Big Island

Local, State, and National Ratings for all Big Island Internet Providers

Based on 113 reviews from Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Big Island residents. T-Mobile Home Internet was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Lumos Networks wins for second-place in Virginia, with 4.33 out of 5 stars and 16.4% coverage in Big Island.

At a national level, based on 1121 national reviews for any of the providers listed above, Lumos Networks is rated higher than any other provider, with a rating of 4.28 out of 5.

Who is the Fastest Internet Provider in Big Island?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Lumos Networks. On the other hand, based on data provided by the internet providers to the FCC, Verizon and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Big Island

	ISP / Tech Type	Max Advertised Speed
	EarthLink	2,048 Mbps
	Verizon	2,048 Mbps
	Shentel	1,200 Mbps
	Lumos Networks	1,000 Mbps
	Zitel	960 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps
	US Cellular	25 Mbps

Customer Ratings for Internet Provider Speeds in Big Island

Based on data reported by Big Island ISPs to the FCC, the fastest speeds in the city are available through Verizon and EarthLink. These internet providers offer speeds up to 2,048 Mbps in Big Island. Therefore, the average customer can get up to 2,048 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Lumos Networks. This indicates Lumos Networks reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Big Island?

Virginia customers rate US Cellular as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

US Cellular received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Lumos Networks is rated in second place for affordability by the company’s Big Island customers with an average price rating of 4.33 out of 5.

The chart and graph below show how customers in Big Island, Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in Big Island

Big Island Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Big Island below, including the metrics used and how Big Island compares to the rest of Virginia and nation.

Big Island ISP Report Card: B

	Metric (hover for details)	Big Island	Virginia	USA
	Fiber Availability Percent The percentage of households in Big Island that have a Fiber internet connection available to their home.	96.26%	76.30%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	1,900 Mbps	1,990 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Big Island.	4.8	5.6	6.8

 

Big Island Digital Connectivity Index: 22 / 100

	Metric (hover for details)	Big Island	Virginia	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.3	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	11%	16%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	84%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	80%	91%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	34%	76%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	34%	77%	76%

Big Island ISP Report Card & Digital Connectivity Index

The ISP Report Card in Big Island is B, which is much worse than other cities. The local demand for broadband internet connectivity in Big Island is high with a score of 22 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Big Island have done a poor job meeting the needs of its residents.

The Big Island ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

80% of Big Island households have an internet connection despite having 99.69% availability. 34% of households have fiber, cable, or DSL, 19% have satellite, 0% are still on dial-up, and 5% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 34% of households have a broadband connection such as fiber, cable or DSL available to their home, 34% subscribe to it. A very low number of Big Island residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Big Island?

How Much Speed does a Big Island Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Big Island is 2.3, which is smaller than the Virginia average of 2.6 and smaller than the national average of 2.7. Big Island's average household income is $74,784 which is lower than the Virginia average of $107,027 and about average for the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Big Island also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the Virginia average of 16%. Additionally, 11% of residents work from home, which is lower than the 16% of residents in Virginia who work from home. This and other factors you can see above show us that the community of Big Island has a very low need for internet connectivity and speeds.

Compared to the rest of the country, Big Island households are much more technology-disengaged. 84% of households have some sort of computing device, 72% have desktops or laptops in the home, and 80% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Big Island?

Which Cable Internet Providers are Available in Big Island?

According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Big Island, VA.

Which DSL Internet Providers are Available in Big Island?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Big Island, VA.

Which Fixed Wireless and LTE Internet Providers are Available in Big Island?

Which ISP Should You Choose in Big Island?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Big Island is T-Mobile Home Internet.
• The fastest internet provider should be Verizon and EarthLink. Considering speed for the money and reliability in speeds, Lumos Networks may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Big Island is US Cellular.
• Viasat, US Cellular, and HughesNet has the broadest coverage in Big Island, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Big Island compare to other cities with a similar population?

To see how Big Island stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Big Island's B ISP Report Card and 22 / 100 Digital Connectivity Index.