Best Internet Providers in Bristol, VA
All 9 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Bristol, VA
Bristol has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Bristol.
Ranks compare Bristol with the 1,383 US suburban and regional cities (25,000 to 49,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Bristol, VA at a Glance
Bristol Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Point Broadband
Connection
Customer Rating
Fiber
Brightspeed
Connection
Customer Rating
Fiber
DSL
Spectrum
Connection
Customer Rating
Fiber
Cable
XFINITY
Connection
Customer Rating
Cable
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Bristol ratings may vary and are shown below.
Who is the Best Internet Provider in Bristol, VA?
Spectrum is the highest-rated internet provider in Bristol based on 202 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-411-1381
Which Providers are Available at my Home in Bristol?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Bristol
- Brightspeed - fiber coverage map
- Point Broadband - fiber coverage map
- Spectrum - cable coverage map
- XFINITY - cable coverage map
- Verizon - fixed wireless coverage map
- Spectrum - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Brightspeed - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- MountaiNet - fiber coverage map
How Bristol Compares to Places Its Size
Bristol's report card score is in the top 35% and its connectivity index is in the bottom 10%.
| Measure | Bristol | Rank among US suburban and regional cities (25,000 to 49,999 people) | Bristol City | Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 99.3% | top 8% | 99.9% | 79.0% | 71.5% | 25 places at 100.0% |
| Average top speed | 1,614 Mbps | bottom 12% | 1,748 Mbps | 2,389 Mbps | 3,486 Mbps | Hixson, TN (25,000 Mbps) |
| Providers at a typical address | 6.8 | bottom 42% | 7.5 | 5.7 | 7.1 | San Lorenzo, CA (13) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | bottom 27% | 2.4 | 2.6 | 2.7 | Kiryas Joel, NY (5.1) |
| Workers who work from home | 10% | bottom 32% | 11% | 18% | 15% | Venice, CA (47%) |
| Homes with a computer, tablet or phone | 91% | bottom 6% | 89% | 96% | 96% | 16 places at 100% |
| Homes with internet | 80% | bottom 2% | 75% | 92% | 91% | 13 places at 99% |
| Homes on fiber, cable or DSL | 71% | bottom 20% | 66% | 77% | 76% | Burke, VA and Colleyville, TX and 3 more (94%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 71% | bottom 15% | 69% | 83% | 81% | University Park, TX (99%) |
| Median household income | $55,349 | bottom 7% | $50,202 | $109,990 | $93,246 | Scarsdale, NY ($244,191) |
| Residents in school (6th grade to college) | 10% | bottom 4% | 10% | 16% | 16% | Rexburg, ID (71%) |
Fiber reaches 99.3% of homes in Bristol, against 99.9% across Bristol City and 79.0% across Virginia. Households in Bristol are smaller than the US average (2.4 people against 2.7); 10% of workers work from home (US 15%); and the median household income is $55,349 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Bristol
Which Fiber Internet Providers are Available in Bristol?
Point Broadband Fiber in Bristol, VA
Availability:
98.6%
Customer Rating:
(16)
Avg. Download Speed
1,000 Mbps
Point Broadband offers Fiber service to 98.6% of Bristol homes. Across the city, Point Broadband Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Brightspeed Fiber in Bristol, VA
Availability:
56.3%
Customer Rating:
(31)
Avg. Download Speed
1,999 Mbps
Brightspeed offers Fiber service to 56.3% of Bristol homes. Across the city, Brightspeed Fiber has speeds up to 1,999 Mbps, with speeds from 940 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated lower than other types of internet service available in Bristol from Brightspeed in terms of customer satisfaction.
Spectrum Fiber in Bristol, VA
Availability:
8.5%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 8.5% of Bristol homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
MountaiNet Fiber in Bristol, VA
Availability:
1.1%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
MountaiNet offers Fiber service to 1.1% of Bristol homes. Across the city, MountaiNet Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Bristol?
T-Mobile Home Internet Fixed Wireless in Bristol, VA
Availability:
98.3%
Customer Rating:
(342)
Avg. Download Speed
71 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 98.3% of Bristol homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 71 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
Verizon Fixed Wireless in Bristol, VA
Availability:
79.1%
Customer Rating:
(362)
Avg. Download Speed
250 Mbps
Verizon offers Fixed Wireless service to 79.1% of Bristol homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 250 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the city.
EarthLink Fixed Wireless in Bristol, VA
Availability:
76.1%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 76.1% of Bristol homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Bristol, VA
Availability:
76.1%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 76.1% of Bristol homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Bristol?
Spectrum Cable in Bristol, VA
Availability:
66.8%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 66.8% of Bristol homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
XFINITY Cable in Bristol, VA
Availability:
36.4%
Customer Rating:
(2077)
Avg. Download Speed
1,200 Mbps
XFINITY from Comcast offers Cable service to 36.4% of Bristol homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,200 Mbps
Which DSL Internet Providers are Available in Bristol?
Brightspeed DSL in Bristol, VA
Availability:
84.1%
Customer Rating:
(43)
Avg. Download Speed
28 Mbps
Brightspeed offers DSL service to 84.1% of Bristol homes. Across the city, Brightspeed DSL has speeds up to 28 Mbps, with speeds from 10 Mpbs up to 140 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 3.0 Mbps throughout the city. Brightspeed DSL is rated higher than other types of internet service available in Bristol from Brightspeed in terms of customer satisfaction.
Internet in Bristol by Neighborhood and ZIP Code
Bristol has 2 ZIP codes with their own pages. Each row links to that place’s page.
Neighborhoods in Bristol
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Bristol
How Bristol Compares to Nearby Places
The 10 places nearest to Bristol that have their own pages are all within 12 miles, 5 of them in Tennessee. Among them, Bristol, TN has the most homes with fiber (98.3%) and Abingdon the fewest (90.3%); Bristol has 99.3%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Bristol (this page) | 28,535 | 99.3% | 1,614 Mbps | 6.8 | B+ | 44/100 |
| Bristol, TN | 37,074 | 98.3% | 1,021 Mbps | 6.6 | B | 59/100 |
| Abingdon | 24,369 | 90.3% | 1,591 Mbps | 6.5 | B | 44/100 |
| Bluff City, TN | 11,857 | 97.8% | 1,299 Mbps | 6.7 | B | 59/100 |
| Wyndale | 804 | 99.2% | 1,162 Mbps | 5.4 | B | 50/100 |
| Holston Valley, TN | 497 | 100.0% | 1,014 Mbps | 7.1 | B+ | 44/100 |
| Mendota | 468 | 95.3% | 1,023 Mbps | 1.9 | C | 39/100 |
| Roebuck | 420 | 98.6% | 1,009 Mbps | 2.8 | C+ | 36/100 |
| Hickory Tree, TN | 396 | 100.0% | 1,000 Mbps | 5.2 | B- | 61/100 |
| Collinwood | 348 | 100.0% | 1,000 Mbps | 2.7 | C+ | 44/100 |
| Emmett, TN | 111 | 100.0% | 1,047 Mbps | 5.2 | B | 60/100 |
Who is the Fastest Internet Provider in Bristol?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, Brightspeed should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Bristol
| Brightspeed | 2,000 |
|---|---|
| XFINITY from Comcast | 1,200 |
| Point Broadband | 1,000 |
| Spectrum | 1,000 |
| MountaiNet | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
| AT&T | 25 |
| EarthLink | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Bristol. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Bristol Internet Providers
Based on 202 reviews from Virginia internet customers, Spectrum is the best internet service provider for Bristol residents. Spectrum was rated at an average of 3.40 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Virginia, with 4.33 out of 5 stars and 76.1% coverage in Bristol.
At a national level, based on 6647 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Bristol Internet Providers
The table below shows average customer ratings from customers in Bristol, Virginia, and customers throughout the country.
| ISP / Tech Type | Bristol Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum |  (1) | (5) | (1949) | View Plans | ||
| AT&T | (0) |  (6) | (1051) | View Plans | ||
| Brightspeed | (0) | (6) |  (76) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| XFINITY | (0) | (82) | (2379) | View Plans | ||
| Point Broadband | (1) | (8) | (19) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| MountaiNet | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Bristol
Based on data reported by Bristol ISPs to the FCC, the fastest speeds in the city are available through Brightspeed. The company offers speeds up to 2,000 Mbps in Bristol. Therefore, the average customer can get up to 1,224 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Bristol Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (5) | (1949) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| Brightspeed | (0) | (6) | (76) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| XFINITY | (0) | (82) | (2379) | View Plans | ||
| Point Broadband | (1) | (8) | (19) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| MountaiNet | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Bristol?
Of the providers in Bristol, customers rate Spectrum the best for price. Data comes from customers rating their satisfaction with pricing: in Bristol where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Spectrum is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.67 out of 5.
The table below shows how customers in Bristol, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Bristol
| ISP / Tech Type | Bristol Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (5) | (1949) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| Brightspeed | (0) | (6) | (76) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| XFINITY | (0) | (82) | (2379) | View Plans | ||
| Point Broadband |  (1) | (8) | (19) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| MountaiNet | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
A Bristol, VA Customer
Point Broadband Fiber
March 03, 2026 Desiree K.
Spectrum Cable
November 06, 2025 I have used Spectrum for over 25 years and they always have the best rate for the fastest internet. I have been pleased with their service and pricing. They have few outages and when they do you are notified via text and/or email. They also let you know when your service is restored. I think they are the best in our area.
Jean
Zitel Fiber
October 22, 2026 Slow
ISPReports User
Zitel
October 20, 2026 slow
ISPReports User
Swiftcurrent Connect Fiber
October 20, 2026 Fast
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Which ISP Should You Choose in Bristol?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Bristol is Spectrum.
- The fastest internet provider should be Brightspeed. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Bristol is Spectrum.
- Viasat, Point Broadband, and HughesNet has the broadest coverage in Bristol, available to 98.6% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.