Best Internet Providers in Burlington, NC
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Burlington, NC
Burlington has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Burlington.
Ranks compare Burlington with the 749 US small cities (50,000 to 99,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Burlington, NC at a Glance
Burlington Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Lumos Networks
Connection
Customer Rating
Fiber
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Burlington ratings may vary and are shown below.
Who is the Best Internet Provider in Burlington, NC?
Spectrum is the highest-rated internet provider in Burlington based on 336 North Carolina customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-411-1381
Which Providers are Available at my Home in Burlington?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Burlington
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Lumos Networks - fiber coverage map
- Spectrum - cable coverage map
- Verizon - fixed wireless coverage map
- Spectrum - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- Brightspeed - dsl coverage map
How Burlington Compares to Places Its Size
Burlington's report card score is tied 182nd of 749 and its connectivity index is tied 598th of 749.
| Measure | Burlington | Rank among US small cities (50,000 to 99,999 people) | Alamance County | North Carolina | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 87.1% | Tied 297th of 749 | 81.8% | 78.0% | 71.5% | Aloha, OR and Shawnee, KS (100.0%) |
| Average top speed | 4,131 Mbps | 286th of 749 | 3,963 Mbps | 3,577 Mbps | 3,486 Mbps | Layton, UT (9,808 Mbps) |
| Providers at a typical address | 8 | Tied 266th of 749 | 7.7 | 7.3 | 7.1 | Guaynabo, PR (14.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | Tied 456th of 749 | 2.5 | 2.5 | 2.7 | Pacoima, CA and Spring Valley, NY (4.3) |
| Workers who work from home | 10% | Tied 543rd of 749 | 11% | 16% | 15% | Danville, CA and Potomac, MD and 2 more (39%) |
| Homes with a computer, tablet or phone | 94% | Tied 625th of 749 | 95% | 95% | 96% | Atascocita, TX and Eastvale, CA and 8 more (100%) |
| Homes with internet | 90% | Tied 561st of 749 | 90% | 91% | 91% | Centreville, VA and Danville, CA and 2 more (99%) |
| Homes on fiber, cable or DSL | 75% | Tied 532nd of 749 | 77% | 77% | 76% | Flower Mound, TX and Johns Creek, GA and 1 more (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 74% | Tied 619th of 749 | 77% | 80% | 81% | Sammamish, WA (99%) |
| Median household income | $65,252 | 642nd of 749 | $70,887 | $83,207 | $93,246 | Potomac, MD ($227,882) |
| Residents in school (6th grade to college) | 15% | Tied 397th of 749 | 17% | 16% | 16% | East Lansing, MI (58%) |
Fiber reaches 87.1% of homes in Burlington, against 81.8% across Alamance County and 78.0% across North Carolina. Households in Burlington are smaller than the US average (2.5 people against 2.7); 10% of workers work from home (US 15%); and the median household income is $65,252 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Burlington
Which Fiber Internet Providers are Available in Burlington?
EarthLink Fiber in Burlington, NC
Availability:
63.0%
Customer Rating:
(6)
Avg. Download Speed
4,536 Mbps
EarthLink offers Fiber service to 63.0% of Burlington homes. Across the city, EarthLink Fiber has speeds up to 4,536 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Burlington from EarthLink in terms of customer satisfaction.
AT&T Fiber in Burlington, NC
Availability:
63.0%
Customer Rating:
(542)
Avg. Download Speed
4,536 Mbps
AT&T offers Fiber service to 63.0% of Burlington homes. Across the city, AT&T Fiber has speeds up to 4,536 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Burlington from AT&T in terms of customer satisfaction.
Lumos Networks Fiber in Burlington, NC
Availability:
53.7%
Customer Rating:
(27)
Avg. Download Speed
5,000 Mbps
Lumos Networks offers Fiber service to 53.7% of Burlington homes. Across the city, Lumos Networks Fiber is the only type of service available from the company, with speeds up to 5,000 Mbps
Spectrum Fiber in Burlington, NC
Availability:
14.2%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 14.2% of Burlington homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Burlington?
T-Mobile Home Internet Fixed Wireless in Burlington, NC
Availability:
94.4%
Customer Rating:
(342)
Avg. Download Speed
62 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 94.4% of Burlington homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 62 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city.
Verizon Fixed Wireless in Burlington, NC
Availability:
90.4%
Customer Rating:
(362)
Avg. Download Speed
239 Mbps
Verizon offers Fixed Wireless service to 90.4% of Burlington homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 239 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the city.
EarthLink Fixed Wireless in Burlington, NC
Availability:
84.8%
Customer Rating:
(4)
Avg. Download Speed
34 Mbps
EarthLink offers Fixed Wireless service to 84.8% of Burlington homes. Across the city, EarthLink Fixed Wireless has speeds up to 34 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.1 Mbps throughout the city.
AT&T Fixed Wireless in Burlington, NC
Availability:
84.8%
Customer Rating:
(205)
Avg. Download Speed
34 Mbps
AT&T offers Fixed Wireless service to 84.8% of Burlington homes. Across the city, AT&T Fixed Wireless has speeds up to 34 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.1 Mbps throughout the city.
Which Cable Internet Providers are Available in Burlington?
Spectrum Cable in Burlington, NC
Availability:
98.0%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 98.0% of Burlington homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Burlington?
EarthLink DSL in Burlington, NC
Availability:
75.1%
Customer Rating:
(5)
Avg. Download Speed
37 Mbps
EarthLink offers DSL service to 75.1% of Burlington homes. Across the city, EarthLink DSL has speeds up to 37 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 7.1 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Burlington from EarthLink in terms of customer satisfaction.
AT&T DSL in Burlington, NC
Availability:
75.1%
Customer Rating:
(304)
Avg. Download Speed
37 Mbps
AT&T offers DSL service to 75.1% of Burlington homes. Across the city, AT&T DSL has speeds up to 37 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 7.1 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Burlington from AT&T in terms of customer satisfaction.
Brightspeed DSL in Burlington, NC
Availability:
3.3%
Customer Rating:
(43)
Avg. Download Speed
38 Mbps
Brightspeed offers DSL service to 3.3% of Burlington homes. Across the city, Brightspeed DSL is the only type of service available from the company, with speeds up to 38 Mbps, with speeds from 10 Mpbs up to 40 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.9 Mbps throughout the city.
Internet in Burlington by Neighborhood and ZIP Code
Burlington has 1 neighborhood and 2 ZIP codes with their own pages. Each row links to that place’s page.
Neighborhoods in Burlington
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Alamance Hills | 4,570 | 98.4% | 4,882 Mbps | 9.1 | A | 48/100 |
ZIP codes in Burlington
How Burlington Compares to Nearby Places
The 10 places nearest to Burlington that have their own pages are all within 7 miles. Among them, Alamance has the most homes with fiber (100.0%) and Elon the fewest (49.4%); Burlington has 87.1%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Burlington (this page) | 72,975 | 87.1% | 4,131 Mbps | 8 | B+ | 58/100 |
| Graham | 28,658 | 85.7% | 4,203 Mbps | 8.1 | B+ | 58/100 |
| Gibsonville | 12,972 | 74.2% | 3,889 Mbps | 5.8 | B- | 68/100 |
| Elon | 10,409 | 49.4% | 3,123 Mbps | 7.4 | B | 83/100 |
| Haw River | 7,881 | 65.7% | 2,859 Mbps | 7.2 | B | 68/100 |
| Elon College | 7,585 | 74.6% | 3,161 Mbps | 7.2 | B | 58/100 |
| Green Level | 3,602 | 84.7% | 4,389 Mbps | 6.5 | B | 52/100 |
| Alamance | 1,104 | 100.0% | 5,000 Mbps | 9.3 | A | 83/100 |
| Ossipee | 954 | 41.7% | 1,771 Mbps | 5.9 | C+ | 57/100 |
| Glen Raven | 580 | 100.0% | 6,660 Mbps | 8.1 | A | 66/100 |
| Bellemont | 541 | 100.0% | 5,000 Mbps | 9.4 | A | 79/100 |
Who is the Fastest Internet Provider in Burlington?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, Lumos Networks should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Burlington
| AT&T | 5,000 |
|---|---|
| EarthLink | 5,000 |
| Lumos Networks | 5,000 |
| Spectrum | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| Brightspeed | 40 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Burlington. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Burlington Internet Providers
Based on 336 reviews from North Carolina internet customers, Spectrum is the best internet service provider for Burlington residents. Spectrum was rated at an average of 3.35 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in North Carolina, with 4.00 out of 5 stars and 96.4% coverage in Burlington.
At a national level, based on 4277 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Burlington Internet Providers
The table below shows average customer ratings from customers in Burlington, North Carolina, and customers throughout the country.
| ISP / Tech Type | Burlington Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (2) | (214) | (1949) | View Plans | ||
| AT&T | (1) | (59) | (1051) | View Plans | ||
| Brightspeed |  (0) | (17) | (76) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Lumos Networks | (0) | (23) | (28) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Burlington
Based on data reported by Burlington ISPs to the FCC, the fastest speeds in the city are available through Lumos Networks. The company offers speeds up to 5,000 Mbps in Burlington. Therefore, the average customer can get up to 5,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Burlington Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum |  (2) | (214) | (1949) | View Plans | ||
| AT&T |  (1) | (59) | (1051) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Lumos Networks | (0) | (23) | (28) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Burlington?
Of the providers in Burlington, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Burlington where enough of them have reviewed a provider, otherwise across North Carolina or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. EarthLink is rated second for affordability, with an average price rating of 3.00 out of 5.
The table below shows how customers in Burlington, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Burlington
| ISP / Tech Type | Burlington Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (59) | (1051) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Lumos Networks | (0) | (23) | (28) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Spectrum | (2) | (214) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in North Carolina
Customer Reviews
A Burlington, NC Customer
AT&T Fiber
May 12, 2023 We have been extremely happy with AT&T Fiber internet. There is no discernable slowing of service, and we have had zero outages. The best part to me, however, is that existing customers with a history of paying their bill on-time qualify for the same rates as new customers. I do wish that the service was a little cheaper, but the pricing is competitive with other companies. I would consider AT&T for home internet as well as phone service.
CG
Spectrum Cable
March 10, 2023 Spectrum is a very good Internet service provider. I do wish that the price would decrease or that they would offer promotional prices on Internet.
A Burlington, NC Customer
Spectrum Cable
January 28, 2023 ISPReports User
Spectrum Cable
November 05, 2026 Service during the day has gotten a little better. However, Spectrum does a lot of maintenance late at night and therefore the TV and Internet go out. Not happy with that since I stay up late.
ISPReports User
Ripple Fiber
November 01, 2026 Constant outages with customer service associates that barely know anything about the product
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Which ISP Should You Choose in Burlington?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Burlington is Spectrum.
- The fastest internet provider should be Lumos Networks. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Burlington is AT&T.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Burlington, available to 99.6% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.