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7 Best Internet Providers in Canandaigua, NY

Find internet availability by address in Canandaigua, NY

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Canandaigua ISP Report Card | Business Internet in Canandaigua

Canandaigua ISP Report at a Glance
ISP grade Canandaigua ISP Report Card B+
Average speed Download Speed for Most Households 5,584 Mbps
ISP count Number of Internet Service Providers 7
Customer review count Real Canandaigua Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Canandaigua has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Canandaigua.

Canandaigua overview

Canandaigua has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Canandaigua.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

98.0%

Customer Rating:

3.3 of 5 stars

(1,936)

View Plans

1-877-411-1381 Price: $30.00 - $120.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Canandaigua.

Max Download Speed InfoCalculated from the maximum speeds available to most Canandaigua residents, weighted by user distribution.

Customer Rating

Fiber

8.9%

1,000 Mbps

1,000 Mbps

Fiber: 3.5 of 5 stars

(203)

Cable

93.7%

1,000 Mbps

1,000 Mbps

Cable: 3.2 of 5 stars

(1,618)

Frontier

Frontier logo

Availability:

94.7%

Customer Rating:

3.4 of 5 stars

(166)

View Plans

1-877-361-2072 Price: $44.99 - $134.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Canandaigua.

Max Download Speed InfoCalculated from the maximum speeds available to most Canandaigua residents, weighted by user distribution.

Customer Rating

Fiber

74.7%

7,000 Mbps

7,000 Mbps

Fiber: 3.8 of 5 stars

(110)

DSL

87.5%

42 Mbps

115 Mbps

DSL: 2.5 of 5 stars

(46)

Empire Access

Empire Access logo

Availability:

67.7%

Customer Rating:

3.6 of 5 stars

(7)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Canandaigua.

Max Download Speed InfoCalculated from the maximum speeds available to most Canandaigua residents, weighted by user distribution.

Customer Rating

Fiber

67.7%

1,000 Mbps

1,000 Mbps

Fiber: 3.2 of 5 stars

(5)

GoNetSpeed

GoNetSpeed logo

Availability:

60.8%

Customer Rating:

4.2 of 5 stars

(22)

View Plans

Price: $34.99 - $79.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Canandaigua.

Max Download Speed InfoCalculated from the maximum speeds available to most Canandaigua residents, weighted by user distribution.

Customer Rating

Fiber

60.8%

2,000 Mbps

2,000 Mbps

Fiber: 4.4 of 5 stars

(19)

Above are the top 4 providers in Canandaigua, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


Community Broadband Network

Community Broadband Network logo

Availability:

92.2%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Canandaigua.

Max Download Speed InfoCalculated from the maximum speeds available to most Canandaigua residents, weighted by user distribution.

Customer Rating

Fixed Wireless

92.2%

100 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

83.8%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Canandaigua.

Max Download Speed InfoCalculated from the maximum speeds available to most Canandaigua residents, weighted by user distribution.

Customer Rating

Fixed Wireless

83.8%

54 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Verizon

Verizon logo

Availability:

82.3%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Canandaigua.

Max Download Speed InfoCalculated from the maximum speeds available to most Canandaigua residents, weighted by user distribution.

Customer Rating

Fixed Wireless

82.3%

300 Mbps

300 Mbps

Wireless: 3.7 of 5 stars

(170)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Canandaigua residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Canandaigua ratings may vary and are shown below.

Who is the Best Internet Provider in Canandaigua, NY?

GoNetSpeed is the best internet provider in Canandaigua based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, GoNetSpeed had the best reviews at the local, state, and national levels versus all available providers in Canandaigua, making it a solid recommendation among providers with reviews. GoNetSpeed is an option for 60.80% of the city.

The chart and table below show average customer ratings from customers in Canandaigua, New York, and customers throughout the country.

Top Rated Internet Providers in Canandaigua


GoNetSpeed4.334.21
T-Mobile Home Internet4.134.04
Frontier4.003.39
Verizon3.763.82
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Canandaigua Internet Providers

ISP / Tech TypeCanandaigua OverallNew York OverallNational OverallFor Service
GoNetSpeed (0) (3) (21)View Plans
T-Mobile Home Internet (0) (16) (284)View Plans
Frontier (0) (2) (143)View Plans
Verizon (0) (177) (723)View Plans
Empire Access (0) (7) (7)View Plans
Spectrum (0) (177) (1738)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans
Community Broadband Network (0) (0) (0)View Plans

Based on 383 reviews from New York internet customers, GoNetSpeed is the best internet service provider for Canandaigua residents. GoNetSpeed was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in New York, with 4.13 out of 5 stars and 83.8% coverage in Canandaigua.

At a national level, based on 2945 national reviews for any of the providers listed above, Empire Access is rated higher than any other provider, with a rating of 3.80 out of 5.

Which Providers are Available at my Home in Canandaigua?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Canandaigua, NY map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Canandaigua?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by GoNetSpeed. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Canandaigua

Max Advertised Speed in Canandaigua, NY


ISP / Tech TypeMax Advertised Speed
Frontier Communications7,000 Mbps
GoNetSpeed2,000 Mbps
Empire Access1,000 Mbps
Spectrum1,000 Mbps
Verizon300 Mbps
T-Mobile Home Internet100 Mbps
Community Broadband Network100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Canandaigua


GoNetSpeed4.334.17
Verizon4.164.00
T-Mobile Home Internet4.063.96
Frontier4.003.55
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeCanandaigua SpeedNew York SpeedNational SpeedFor Service
GoNetSpeed (0) (3) (21)View Plans
Verizon (0) (177) (723)View Plans
T-Mobile Home Internet (0) (16) (284)View Plans
Frontier (0) (2) (143)View Plans
Spectrum (0) (177) (1738)View Plans
Empire Access (0) (7) (7)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans
Community Broadband Network (0) (0) (0)View Plans

Based on data reported by Canandaigua ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Canandaigua. Therefore, the average customer can get up to 5,528 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with GoNetSpeed. This indicates GoNetSpeed reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Canandaigua?

New York customers rate GoNetSpeed as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

GoNetSpeed received a local rating of 4.67 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Canandaigua customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Canandaigua, New York, and the United States rated the affordability of their internet service.

Rated Affordability in Canandaigua


GoNetSpeed4.674.11
T-Mobile Home Internet4.004.11
Empire Access3.713.92
Frontier3.503.37
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeCanandaigua AffordabilityNew York AffordabilityNational AffordabilityFor Service
GoNetSpeed (0) (3) (21)View Plans
T-Mobile Home Internet (0) (16) (284)View Plans
Empire Access (0) (7) (7)View Plans
Frontier (0) (2) (143)View Plans
Verizon (0) (177) (723)View Plans
Spectrum (0) (177) (1738)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans
Community Broadband Network (0) (0) (0)View Plans

Canandaigua Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Canandaigua below, including the metrics used and how Canandaigua compares to the rest of New York and nation.

Canandaigua ISP Report Card: B+
Metric

(hover for details)
Canandaigua New York USA
91.46% 83.33% 67.25%
5,584 Mbps 4,072 Mbps 3,293 Mbps
6.6 4.9 6.8

 

Canandaigua Digital Connectivity Index: 55 / 100
Metric

(hover for details)
Canandaigua New York USA
2.1 2.7 2.7
10% 13% 14%
94% 94% 95%
89% 90% 90%
76% 76% 75%
76% 77% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Canandaigua ISP Report Card & Digital Connectivity Index

The ISP Report Card in Canandaigua is B+, which is better than other cities. The local demand for broadband internet connectivity in Canandaigua is high with a score of 55 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Canandaigua have done a average job meeting the needs of its residents.

The Canandaigua ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

89% of Canandaigua households have an internet connection despite having 99.52% availability. 76% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 4% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 76% of households have a broadband connection such as fiber, cable or DSL available to their home, 76% subscribe to it. A large amount of Canandaigua residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Canandaigua?

Centerfield, NY

  • ISP Report Card: B+
  • Digital Connectivity Index: 75 / 100
Chapin, NY

  • ISP Report Card: A-
  • Digital Connectivity Index: 65 / 100
Cheshire, NY

  • ISP Report Card: A
  • Digital Connectivity Index: 66 / 100
Padelford, NY

  • ISP Report Card: A
  • Digital Connectivity Index: 67 / 100
Cottage City, NY

  • ISP Report Card: B
  • Digital Connectivity Index: 54 / 100
Hopewell Center, NY

  • ISP Report Card: B+
  • Digital Connectivity Index: 59 / 100
Shortsville, NY

  • ISP Report Card: B-
  • Digital Connectivity Index: 67 / 100
East Bloomfield, NY

  • ISP Report Card: B+
  • Digital Connectivity Index: 32 / 100
Bristol, NY

  • ISP Report Card: C-
  • Digital Connectivity Index: 70 / 100

How Much Speed does a Canandaigua Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Canandaigua is 2.1, which is smaller than the New York average of 2.7 and smaller than the national average of 2.7. Canandaigua's average household income is $77,740 which is about average for the New York average of $98,794 and higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Canandaigua also has 13% of its population enrolled in school between the 6th grade and college level, this is lower than the New York average of 16%. Additionally, 10% of residents work from home, which is lower than the 13% of residents in New York who work from home. This and other factors you can see above show us that the community of Canandaigua has a high need for internet connectivity and speeds.

Compared to the rest of the country, Canandaigua households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 85% have desktops or laptops in the home, and 90% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Canandaigua?

Frontier Fiber in Canandaigua, NY

Frontier logo

Availability:

74.7%

Customer Rating:

3.8 of 5 stars

(110)

Avg. Download Speed

7,000 Mbps

Frontier Communications offers Fiber service to 74.7% of Canandaigua homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps, with speeds from 7,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated higher than other types of internet service available in Canandaigua from Frontier in terms of customer satisfaction.

Empire Access Fiber in Canandaigua, NY

Empire Access logo

Availability:

67.7%

Customer Rating:

3.2 of 5 stars

(5)

Avg. Download Speed

1,000 Mbps

Empire Access offers Fiber service to 67.7% of Canandaigua homes. Across the city, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 100, with an average of 100 Mbps throughout the city. Empire Access Fiber is rated lower than other types of internet service available in Canandaigua from Empire Access in terms of customer satisfaction.

GoNetSpeed Fiber in Canandaigua, NY

GoNetSpeed logo

Availability:

60.8%

Customer Rating:

4.4 of 5 stars

(19)

Avg. Download Speed

2,000 Mbps

GoNetSpeed offers Fiber service to 60.8% of Canandaigua homes. Across the city, GoNetSpeed Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for GoNetSpeed Fiber. GoNetSpeed Fiber is rated higher than other types of internet service available in Canandaigua from GoNetSpeed in terms of customer satisfaction.

Spectrum Fiber in Canandaigua, NY

Spectrum logo

Availability:

8.9%

Customer Rating:

3.5 of 5 stars

(203)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 8.9% of Canandaigua homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 1,000, with an average of 997 Mbps throughout the city. Spectrum Fiber is rated about the same as other types of internet service available in Canandaigua from Spectrum in terms of customer satisfaction.

Which Cable Internet Providers are Available in Canandaigua?

Spectrum Cable in Canandaigua, NY

Spectrum logo

Availability:

93.7%

Customer Rating:

3.2 of 5 stars

(1,618)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 93.7% of Canandaigua homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 998 Mbps throughout the city. Spectrum Cable is rated lower than other types of internet service available in Canandaigua from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Canandaigua?

Frontier DSL in Canandaigua, NY

Frontier logo

Availability:

87.5%

Customer Rating:

2.5 of 5 stars

(46)

Avg. Download Speed

42 Mbps

Frontier Communications offers DSL service to 87.5% of Canandaigua homes. Across the city, Frontier DSL has speeds up to 42 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.7 Mbps throughout the city. Frontier DSL is rated lower than other types of internet service available in Canandaigua from Frontier in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Canandaigua?

Community Broadband Network Fixed Wireless in Canandaigua, NY

Community Broadband Network logo

Availability:

92.2%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

100 Mbps

Community Broadband Network offers Fixed Wireless service to 92.2% of Canandaigua homes. Across the city, Community Broadband Network Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps, with speeds from 100 Mpbs up to 100 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Community Broadband Network Fixed Wireless. Community Broadband Network Fixed Wireless is rated other types of internet service available in Canandaigua from Community Broadband Network in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in Canandaigua, NY

T-Mobile Home Internet logo

Availability:

83.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

54 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 83.8% of Canandaigua homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 54 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.7 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Canandaigua from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Canandaigua, NY

Verizon logo

Availability:

82.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

300 Mbps

Verizon offers Fixed Wireless service to 82.3% of Canandaigua homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Canandaigua from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in Canandaigua?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Canandaigua is GoNetSpeed.
  • The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, GoNetSpeed may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Canandaigua is GoNetSpeed.
  • Viasat, Spectrum, and HughesNet has the broadest coverage in Canandaigua, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Canandaigua compare to other cities with a similar population?

To see how Canandaigua stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Canandaigua's B+ ISP Report Card and 55 / 100 Digital Connectivity Index.

Natchitoches, LA

  • ISP Report Card: C+
  • Digital Connectivity Index: 42 / 100
Libertyville, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 88 / 100
Lincolnia, VA

  • ISP Report Card: B
  • Digital Connectivity Index: 86 / 100
Little River, SC

  • ISP Report Card: B+
  • Digital Connectivity Index: 70 / 100
Lochearn, MD

  • ISP Report Card: A-
  • Digital Connectivity Index: 51 / 100
Lorton, VA

  • ISP Report Card: B
  • Digital Connectivity Index: 95 / 100
Louisville, CO

  • ISP Report Card: B-
  • Digital Connectivity Index: 88 / 100
Loves Park, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 59 / 100
Mequon, WI

  • ISP Report Card: B-
  • Digital Connectivity Index: 86 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in New York

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