Best Internet Providers in Cass, WV
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Cass, WV
Cass has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Cass.
Ranks compare Cass with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Cass, WV at a Glance
Cass Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Frontier
Connection
Customer Rating
Fiber
DSL
Spruce Knob Seneca Rocks Telephone
Connection
Customer Rating
Fiber
Citynet
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Cass ratings may vary and are shown below.
Who is the Best Internet Provider in Cass, WV?
Citynet is the best internet provider in Cass based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Citynet had the best reviews at the local, state, and national levels versus all available providers in Cass, making it a solid recommendation among providers with reviews. Unfortunately, Citynet is an option for 36.67% of the city.
Which Providers are Available at my Home in Cass?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Cass Compares to Places Its Size
Cass's report card score is in the top 49% and its connectivity index is in the bottom 34%.
| Measure | Cass | Rank among US places under 1,000 people | Pocahontas County | West Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 92.2% | top 39% | 75.5% | 59.9% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 1,280 Mbps | top 31% | 4,631 Mbps | 3,962 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 2.2 | bottom 17% | 2.9 | 5.4 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.9 | top 11% | 2.4 | 2.4 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 11% | top 35% | 11% | 10% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 85% | bottom 15% | 80% | 92% | 96% | 1,494 places at 100% |
| Homes with internet | 81% | bottom 30% | 76% | 87% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 37% | bottom 16% | 57% | 70% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 71% | bottom 48% | 58% | 71% | 81% | 72 places at 100% |
| Median household income | $64,291 | bottom 39% | $48,076 | $65,649 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 13% | top 36% | 10% | 14% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 92.2% of homes in Cass, against 75.5% across Pocahontas County and 59.9% across West Virginia. Households in Cass are larger than the US average (2.9 people against 2.7); 11% of workers work from home (US 15%); and the median household income is $64,291 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Cass
Which Fiber Internet Providers are Available in Cass?
Spruce Knob Seneca Rocks Telephone Fiber in Cass, WV
Availability:
45.6%
Customer Rating:
(0)
Avg. Download Speed
250 Mbps
Spruce Knob Seneca Rocks Telephone offers Fiber service to 45.6% of Cass homes. Across the city, Spruce Knob Seneca Rocks Telephone Fiber is the only type of service available from the company, with speeds up to 250 Mbps
Citynet Fiber in Cass, WV
Availability:
36.7%
Customer Rating:
(5)
Avg. Download Speed
1,000 Mbps
Citynet offers Fiber service to 36.7% of Cass homes. Across the city, Citynet Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Frontier Fiber in Cass, WV
Availability:
10.0%
Customer Rating:
(119)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 10.0% of Cass homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Cass?
EarthLink Fixed Wireless in Cass, WV
Availability:
24.4%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 24.4% of Cass homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Cass, WV
Availability:
24.4%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 24.4% of Cass homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Cass?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Cass, WV.
Which DSL Internet Providers are Available in Cass?
Frontier DSL in Cass, WV
Availability:
64.4%
Customer Rating:
(58)
Avg. Download Speed
83 Mbps
Frontier Communications offers DSL service to 64.4% of Cass homes. Across the city, Frontier DSL has speeds up to 83 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 4.7 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Cass from Frontier in terms of customer satisfaction.
Internet in Cass by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in Cass
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Cass
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How Cass Compares to Nearby Places
The 10 places nearest to Cass that have their own pages are all within 9 miles. Among them, Stony Bottom has the most homes with fiber (100.0%) and Deer Creek the fewest (42.9%); Cass has 92.2%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Cass (this page) | 90 | 92.2% | 1,280 Mbps | 2.2 | C | 32/100 |
| Dunmore | 319 | 100.0% | 6,132 Mbps | 2.1 | B | 28/100 |
| Green Bank | 289 | 95.5% | 6,049 Mbps | 2.5 | B- | 38/100 |
| Mace | 237 | 92.0% | 2,315 Mbps | 3.2 | C+ | 24/100 |
| Edray | 232 | 93.5% | 3,398 Mbps | 4.1 | B- | 10/100 |
| Hosterman | 209 | 67.9% | 5,997 Mbps | 1.5 | C | 49/100 |
| Clover Lick | 152 | 92.1% | 6,537 Mbps | 1.8 | C+ | 13/100 |
| Snowshoe | 89 | 86.5% | 1,000 Mbps | 1.4 | C- | 45/100 |
| Deer Creek | 84 | 42.9% | 1,754 Mbps | 1.7 | D+ | 49/100 |
| Stony Bottom | 68 | 100.0% | 7,000 Mbps | 1.4 | B- | 6/100 |
| Slatyfork | 29 | 86.2% | 1,000 Mbps | 1.4 | C- | 6/100 |
Who is the Fastest Internet Provider in Cass?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Citynet. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Cass
| Frontier Communications | 7,000 |
|---|---|
| Citynet | 1,000 |
| Spruce Knob Seneca Rocks Telephone | 250 |
| Viasat | 100 |
| HughesNet | 25 |
| AT&T | 25 |
| EarthLink | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Cass. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Cass Internet Providers
Based on 16 reviews from West Virginia internet customers, Citynet is the best internet service provider for Cass residents. Citynet was rated at an average of 3.60 out of 5 in our report for overall customer satisfaction. Frontier Communications wins for second-place in West Virginia, with 2.67 out of 5 stars and 74.4% coverage in Cass.
At a national level, based on 1248 national reviews for any of the providers listed above, Citynet is rated higher than any other provider, with a rating of 3.60 out of 5.
Local, State, and National Ratings for all Cass Internet Providers
The table below shows average customer ratings from customers in Cass, West Virginia, and customers throughout the country.
| ISP / Tech Type | Cass Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Citynet | (0) | (5) | (5) | View Plans | ||
| AT&T | (0) |  (2) | (1051) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Spruce Knob Seneca Rocks Telephone | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Cass
Based on data reported by Cass ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Cass. Therefore, the average customer can get up to 1,012 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Citynet. This indicates Citynet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Cass Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) |  (2) |  (1051) | View Plans | ||
| Citynet | (0) | (5) | (5) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Spruce Knob Seneca Rocks Telephone | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Cass?
Of the providers in Cass, customers rate Citynet the best for price. Data comes from customers rating their satisfaction with pricing: in Cass where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Citynet is rated 2.60 out of 5 for price, which is much lower than the average across all internet providers in the country. Frontier Communications is rated second for affordability, with an average price rating of 2.78 out of 5.
The table below shows how customers in Cass, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Cass
| ISP / Tech Type | Cass Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (2) | (1051) | View Plans | ||
| Citynet | (0) | (5) | (5) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Spruce Knob Seneca Rocks Telephone | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
James W.
Optimum Cable
June 01, 2026 Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.
A Triadelphia, WV Customer
XFINITY Cable
May 25, 2026 A Morgantown, WV Customer
AT&T DSL
May 06, 2026 A Williamson, WV Customer
Optimum Cable
May 06, 2026 Rate your provider
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Which ISP Should You Choose in Cass?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Cass is Citynet.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, Citynet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Cass is Citynet.
- Viasat, HughesNet, and Frontier Communications has the broadest coverage in Cass, available to 74.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.