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Best Internet Providers in Pocahontas County, WV

All 7 providers, ranked by coverage, speed and customer ratings

Pocahontas County has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Pocahontas County.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber75.5%West Virginia 59.9%14th of 55
Average top speed4,631 MbpsWest Virginia 3,962 Mbps14th of 55
Providers72.9 at a typical address50th of 55
Homes with internet76%West Virginia 87%Tied 51st of 55
ISP Report CardC+score 47 of 10030th of 55
Connectivity index31/100West Virginia 47/10049th of 55

Ranks compare Pocahontas County with the 55 West Virginia counties.

The Best Internet in Pocahontas County, WV at a Glance

Top rankedSee the full rankingFirst in our Pocahontas County ranking by coverage, speed and customer ratings.See plans
FastestFrontier CommunicationsUp to 7,000 Mbps advertised to the FCCCompare speeds
Best ratedT-Mobile Home InternetRated 5.00 out of 5 by its customers, available to 33.79% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Pocahontas County Internet Providers, Ranked by Coverage, Speed and Customer Ratings

Frontier

Frontier logo

Availability:

91.4%

Customer Rating:

3.3 of 5 stars

(177)

View Plans

1-866-557-9907 Price: Starting at $44.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pocahontas County.

Max Download Speed InfoCalculated from the maximum speeds available to most Pocahontas County residents, weighted by block population.

Customer Rating

Fiber

59.6%

7,000 Mbps

7,000 Mbps

Fiber: 3.6 of 5 stars

(119)

DSL

78.3%

57 Mbps

115 Mbps

DSL: 2.7 of 5 stars

(58)

Shentel

Shentel logo

Availability:

39.9%

Customer Rating:

3.5 of 5 stars

(35)

View Plans

Price: Starting at $85.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pocahontas County.

Max Download Speed InfoCalculated from the maximum speeds available to most Pocahontas County residents, weighted by block population.

Customer Rating

Cable

39.9%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(24)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

33.8%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pocahontas County.

Max Download Speed InfoCalculated from the maximum speeds available to most Pocahontas County residents, weighted by block population.

Customer Rating

Fixed Wireless

33.8%

58 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

Spruce Knob Seneca Rocks Telephone

Spruce Knob Seneca Rocks Telephone logo

Availability:

20.0%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pocahontas County.

Max Download Speed InfoCalculated from the maximum speeds available to most Pocahontas County residents, weighted by block population.

Customer Rating

Fiber

20.0%

250 Mbps

250 Mbps

Fiber: 0.0 of 5 stars

(0)

Citynet

Citynet logo

Availability:

8.8%

Customer Rating:

3.6 of 5 stars

(5)

View Plans

Price: $62.00 - $85.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pocahontas County.

Max Download Speed InfoCalculated from the maximum speeds available to most Pocahontas County residents, weighted by block population.

Customer Rating

Fiber

8.8%

1,000 Mbps

1,000 Mbps

Fiber: 3.6 of 5 stars

(5)

EarthLink

EarthLink logo

Availability:

16.3%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pocahontas County.

Max Download Speed InfoCalculated from the maximum speeds available to most Pocahontas County residents, weighted by block population.

Customer Rating

Fixed Wireless

16.3%

62 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

AT&T

AT&T logo

Availability:

16.3%

Customer Rating:

3.6 of 5 stars

(1051)

View Plans

1-877-610-1219 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pocahontas County.

Max Download Speed InfoCalculated from the maximum speeds available to most Pocahontas County residents, weighted by block population.

Customer Rating

Fixed Wireless

16.3%

62 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(205)

Satellite providers, which generally offer 100% coverage across the United States, are available for Pocahontas County residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Pocahontas County ratings may vary and are shown below.

Who is the Best Internet Provider in Pocahontas County, WV?

T-Mobile Home Internet is the best internet provider in Pocahontas County based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Pocahontas County, making it a solid recommendation among providers with reviews. Unfortunately, T-Mobile Home Internet is an option for 33.79% of the county.

Which Providers are Available at my Home in Pocahontas County?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Pocahontas County, WV map of internet availability

How Pocahontas County Compares to the Rest of West Virginia

Pocahontas County's report card score is 30th of 55 and its connectivity index is 49th of 55.

C+score 47 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.30th of 55
31/100West Virginia 47/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.49th of 55
Measure Pocahontas County Rank among West Virginia counties West Virginia US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 75.5% 14th of 55 59.9% 71.5% Hardy County (96.8%)
Average top speed 4,631 Mbps 14th of 55 3,962 Mbps 3,486 Mbps Hampshire County (6,363 Mbps)
Providers at a typical address 2.9 50th of 55 5.4 7.1 Monongalia County (6.8)
Connectivity index inputs: how much households need and use the internet
People per household 2.4 Tied 28th of 55 2.4 2.7 Monroe County (2.9)
Workers who work from home 11% Tied 11th of 55 10% 15% Jefferson County (17%)
Homes with a computer, tablet or phone 80% Tied 54th of 55 92% 96% Berkeley County and Jefferson County and 1 more (96%)
Homes with internet 76% Tied 51st of 55 87% 91% Berkeley County and Jefferson County (92%)
Homes on fiber, cable or DSL 57% Tied 45th of 55 70% 76% Logan County (84%)
More about the households here
Homes with a desktop or laptop 58% Tied 48th of 55 71% 81% Monongalia County (85%)
Median household income $48,076 48th of 55 $65,649 $93,246 Jefferson County ($104,814)
Residents in school (6th grade to college) 10% Tied 43rd of 55 14% 16% Monongalia County (28%)

Fiber reaches 75.5% of homes in Pocahontas County, against 59.9% across West Virginia. Households in Pocahontas County are smaller than the US average (2.4 people against 2.7); 11% of workers work from home (US 15%); and the median household income is $48,076 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

How Pocahontas County Compares to Its Neighbors

Pocahontas County has 6 neighbors, 2 of them in Virginia. Among them, Bath County, VA has the most homes with fiber (98.7%) and Webster County the fewest (41.4%); Pocahontas County has 75.5%.

Map of Pocahontas County and its neighbors by ISP Report Card grade

ISP Report CardABCDFThis page

Hover over or tap a county for its numbers, and click through to its page.

Pocahontas County and its neighbors

County People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Pocahontas County (this page)7,869 75.5%4,631 Mbps2.9C+31/100
Greenbrier County32,977 49.0%3,464 Mbps5C+29/100
Randolph County27,932 79.4%3,841 Mbps6.1B40/100
Webster County8,378 41.4%858 Mbps3.8D+44/100
Pendleton County6,143 86.7%538 Mbps2.8C-40/100
Bath County, VA4,209 98.7%2,249 Mbps3.6B-27/100
Highland County, VA2,232 97.0%981 Mbps1.5C-41/100

Internet in Pocahontas County by City and ZIP Code

Each row links to that place’s page.

Cities and towns in Pocahontas County

City or town People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Marlinton1,244 94.5%6,624 Mbps4.7B40/100
Hillsboro772 0.0%666 Mbps2.4F38/100
Arbovale461 99.1%5,331 Mbps2.4B-37/100
Huntersville456 99.8%7,000 Mbps2.3B26/100
Campbelltown389 86.4%6,191 Mbps3.8B-29/100
Brownsburg352 98.3%6,898 Mbps3.5B21/100
Buckeye331 72.2%5,315 Mbps3.4C+28/100
Dunmore319 100.0%6,132 Mbps2.1B28/100
Durbin290 94.8%1,502 Mbps1.9C46/100
Green Bank289 95.5%6,049 Mbps2.5B-38/100
Mill Point264 0.0%948 Mbps2.8D-27/100
Boyer257 99.2%4,776 Mbps2.5B-25/100
Mace237 92.0%2,315 Mbps3.2C+24/100
Edray232 93.5%3,398 Mbps4.1B-10/100
Frank221 94.6%3,169 Mbps2.3C+47/100
Hosterman209 67.9%5,997 Mbps1.5C49/100
Renicks Valley196 0.0%55 Mbps2.3F22/100
Minnehaha Springs177 96.6%7,000 Mbps1.8B-43/100
Frost174 82.8%6,229 Mbps1.8C+16/100
Clover Lick152 92.1%6,537 Mbps1.8C+13/100
Lobelia138 0.0%509 Mbps2.3F27/100
Seebert125 28.0%2,684 Mbps2C-28/100
Watoga109 62.4%4,393 Mbps2.6C25/100
Cass90 92.2%1,280 Mbps2.2C32/100
Snowshoe89 86.5%1,000 Mbps1.4C-45/100
Bartow84 94.0%250 Mbps2C-21/100
Deer Creek84 42.9%1,754 Mbps1.7D+49/100
Woodrow84 100.0%7,000 Mbps3.1B6/100
Stony Bottom68 100.0%7,000 Mbps1.4B-6/100
Onoto30 66.7%5,000 Mbps2.2C17/100
Slatyfork29 86.2%1,000 Mbps1.4C-6/100

ZIP codes in Pocahontas County

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
24954 (Marlinton)3,258 93.4%6,374 Mbps3.6B-28/100
24946 (Hillsboro)1,294 0.0%607 Mbps2.4F32/100
24934 (Dunmore)588 93.9%6,145 Mbps2C+29/100
26264 (Durbin)566 92.4%4,035 Mbps2C+43/100
24915 (Arbovale)491 98.8%4,676 Mbps2.6B-28/100
24924 (Buckeye)376 56.9%4,408 Mbps3.5C26/100
24927 (Clover Lick)340 72.9%4,823 Mbps1.6C30/100
24944 (Green Bank)337 99.7%5,617 Mbps2.5B-38/100
24920 (Frank)269 94.8%555 Mbps1.8C-40/100
26209 (Snowshoe)141 90.1%1,000 Mbps1.9C-44/100
26291 (Mace)135 86.7%878 Mbps2.3C-12/100

Who is the Fastest Internet Provider in Pocahontas County?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Pocahontas County

Max Advertised Speed in Pocahontas County, WV
Frontier Communications7,000
Shentel1,000
Citynet1,000
Spruce Knob Seneca Rocks Telephone250
Viasat100
T-Mobile Home Internet100
AT&T100
EarthLink100
HughesNet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Pocahontas County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Pocahontas County Internet Providers

Based on 24 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Pocahontas County residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Shentel wins for second-place in West Virginia, with 3.71 out of 5 stars and 39.9% coverage in Pocahontas County.

At a national level, based on 1625 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all Pocahontas County Internet Providers

The table below shows average customer ratings from customers in Pocahontas County, West Virginia, and customers throughout the country.

ISP / Tech TypePocahontas County OverallWest Virginia OverallNational OverallFor Service
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
ShentelNo rating yet (0)3.5 of 5 stars (7)3.5 of 5 stars (35)View Plans
CitynetNo rating yet (0)3.5 of 5 stars (5)3.5 of 5 stars (5)View Plans
AT&TNo rating yet (0)3 of 5 stars (2)3.5 of 5 stars (1051)View Plans
FrontierNo rating yet (0)2.5 of 5 stars (9)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3.5 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans
Spruce Knob Seneca Rocks TelephoneNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Customer Ratings for Internet Provider Speeds in Pocahontas County

Based on data reported by Pocahontas County ISPs to the FCC, the fastest speeds in the county are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Pocahontas County. Therefore, the average customer can get up to 4,584 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypePocahontas County SpeedWest Virginia SpeedNational SpeedFor Service
ShentelNo rating yet (0)4 of 5 stars (7)4 of 5 stars (35)View Plans
AT&TNo rating yet (0)4.5 of 5 stars (2)4 of 5 stars (1051)View Plans
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
CitynetNo rating yet (0)3.5 of 5 stars (5)3.5 of 5 stars (5)View Plans
FrontierNo rating yet (0)2.5 of 5 stars (9)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans
Spruce Knob Seneca Rocks TelephoneNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Who is the Cheapest Internet Provider in Pocahontas County?

Of the providers in Pocahontas County, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Pocahontas County where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. Shentel is rated second for affordability, with an average price rating of 3.43 out of 5.

The table below shows how customers in Pocahontas County, West Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in Pocahontas County

ISP / Tech TypePocahontas County AffordabilityWest Virginia AffordabilityNational AffordabilityFor Service
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
ShentelNo rating yet (0)3.5 of 5 stars (7)3 of 5 stars (35)View Plans
AT&TNo rating yet (0)3 of 5 stars (2)3.5 of 5 stars (1051)View Plans
CitynetNo rating yet (0)2.5 of 5 stars (5)2.5 of 5 stars (5)View Plans
FrontierNo rating yet (0)3 of 5 stars (9)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans
Spruce Knob Seneca Rocks TelephoneNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Fiber, 5G, Cable and DSL Internet in Pocahontas County

Which Fiber Internet Providers are Available in Pocahontas County?

Frontier Fiber in Pocahontas County, WV

Frontier logo

Availability:

59.6%

Customer Rating:

3.6 of 5 stars

(119)

Avg. Download Speed

7,000 Mbps

Frontier Communications offers Fiber service to 59.6% of Pocahontas County homes. Across the county, Frontier Fiber has speeds up to 7,000 Mbps, with speeds from 7,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in Pocahontas County from Frontier in terms of customer satisfaction.

Spruce Knob Seneca Rocks Telephone Fiber in Pocahontas County, WV

Spruce Knob Seneca Rocks Telephone logo

Availability:

20.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

250 Mbps

Spruce Knob Seneca Rocks Telephone offers Fiber service to 20.0% of Pocahontas County homes. Across the county, Spruce Knob Seneca Rocks Telephone Fiber is the only type of service available from the company, with speeds up to 250 Mbps, with speeds from 250 Mpbs up to 250 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 100, with an average of 100 Mbps throughout the county. Spruce Knob Seneca Rocks Telephone Fiber is rated other types of internet service available in Pocahontas County from Spruce Knob Seneca Rocks Telephone in terms of customer satisfaction.

Citynet Fiber in Pocahontas County, WV

Citynet logo

Availability:

8.8%

Customer Rating:

3.6 of 5 stars

(5)

Avg. Download Speed

1,000 Mbps

Citynet offers Fiber service to 8.8% of Pocahontas County homes. Across the county, Citynet Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Citynet Fiber. Citynet Fiber is rated the same as other types of internet service available in Pocahontas County from Citynet in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Pocahontas County?

T-Mobile Home Internet Fixed Wireless in Pocahontas County, WV

T-Mobile Home Internet logo

Availability:

33.8%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

58 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 33.8% of Pocahontas County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 58 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 10 Mbps throughout the county. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Pocahontas County from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Pocahontas County, WV

EarthLink logo

Availability:

16.3%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

62 Mbps

EarthLink offers Fixed Wireless service to 16.3% of Pocahontas County homes. Across the county, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 62 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the county. EarthLink Fixed Wireless is rated other types of internet service available in Pocahontas County from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Pocahontas County, WV

AT&T logo

Availability:

16.3%

Customer Rating:

3.6 of 5 stars

(205)

Avg. Download Speed

62 Mbps

AT&T offers Fixed Wireless service to 16.3% of Pocahontas County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 62 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the county. AT&T Fixed Wireless is rated other types of internet service available in Pocahontas County from AT&T in terms of customer satisfaction.

Which Cable Internet Providers are Available in Pocahontas County?

Shentel Cable in Pocahontas County, WV

Shentel logo

Availability:

39.9%

Customer Rating:

3.3 of 5 stars

(24)

Avg. Download Speed

1,000 Mbps

Shentel offers Cable service to 39.9% of Pocahontas County homes. Across the county, Shentel Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the county. Shentel Cable is rated higher than other types of internet service available in Pocahontas County from Shentel in terms of customer satisfaction.

Which DSL Internet Providers are Available in Pocahontas County?

Frontier DSL in Pocahontas County, WV

Frontier logo

Availability:

78.3%

Customer Rating:

2.7 of 5 stars

(58)

Avg. Download Speed

57 Mbps

Frontier Communications offers DSL service to 78.3% of Pocahontas County homes. Across the county, Frontier DSL has speeds up to 57 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 12, with an average of 3.6 Mbps throughout the county. Frontier DSL is rated higher than other types of internet service available in Pocahontas County from Frontier in terms of customer satisfaction.

Customer Reviews for Internet Service Providers in West Virginia

Customer Reviews

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ISPReports User

Optimum

1 of 5 stars August 18, 2026

The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.

Plan Pricing: 1 of 5 stars
Internet Speed: No rating yet
Overall Rating: 1 of 5 stars

James W.

Optimum Cable

3 of 5 stars June 01, 2026

Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.

Plan Pricing: 3 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 3 of 5 stars

A Triadelphia, WV Customer

XFINITY Cable

5 of 5 stars May 25, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

A Morgantown, WV Customer

AT&T DSL

4 of 5 stars May 06, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 4 of 5 stars

A Williamson, WV Customer

Optimum Cable

4 of 5 stars May 06, 2026
Plan Pricing: 4 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 4 of 5 stars

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Which ISP Should You Choose in Pocahontas County?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Pocahontas County is T-Mobile Home Internet.
  • The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Pocahontas County is T-Mobile Home Internet.
  • Viasat, HughesNet, and Frontier Communications has the broadest coverage in Pocahontas County, available to 91.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.