Best Internet Providers in Cayuga Heights, NY
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Cayuga Heights, NY
Cayuga Heights has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Cayuga Heights.
Ranks compare Cayuga Heights with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Cayuga Heights, NY at a Glance
Cayuga Heights Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Empire Access
Connection
Customer Rating
Fiber
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Cayuga Heights ratings may vary and are shown below.
Who is the Best Internet Provider in Cayuga Heights, NY?
T-Mobile Home Internet is the best internet provider in Cayuga Heights based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Cayuga Heights, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 72.14% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Cayuga Heights?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Cayuga Heights
How Cayuga Heights Compares to Places Its Size
Cayuga Heights's report card score is in the bottom 28% and its connectivity index is in the top 25%.
| Measure | Cayuga Heights | Rank among US towns of 1,000 to 9,999 people | Tompkins County | New York | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 61.6% | bottom 41% | 51.8% | 86.4% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 1,298 Mbps | bottom 46% | 1,236 Mbps | 4,235 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 4.1 | bottom 22% | 3.9 | 5.2 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.2 | bottom 17% | 2.1 | 2.6 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 23% | top 7% | 20% | 15% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 96% | top 28% | 97% | 95% | 96% | 515 places at 100% |
| Homes with internet | 86% | bottom 38% | 90% | 91% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 80% | top 18% | 77% | 77% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 95% | top 2% | 89% | 80% | 81% | 12 places at 100% |
| Median household income | $127,341 | top 8% | $83,614 | $100,975 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 38% | top 1% | 33% | 16% | 16% | University Park, PA (95%) |
Fiber reaches 61.6% of homes in Cayuga Heights, against 51.8% across Tompkins County and 86.4% across New York. Households in Cayuga Heights are smaller than the US average (2.2 people against 2.7); 23% of workers work from home (US 15%); and the median household income is $127,341 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Cayuga Heights
Which Fiber Internet Providers are Available in Cayuga Heights?
Empire Access Fiber in Cayuga Heights, NY
Availability:
51.9%
Customer Rating:
(8)
Avg. Download Speed
1,000 Mbps
Empire Access offers Fiber service to 51.9% of Cayuga Heights homes. Across the city, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Fiberspark Fiber in Cayuga Heights, NY
Availability:
24.7%
Customer Rating:
(0)
Avg. Download Speed
2,000 Mbps
Fiberspark offers Fiber service to 24.7% of Cayuga Heights homes. Across the city, Fiberspark Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps
Spectrum Fiber in Cayuga Heights, NY
Availability:
17.3%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 17.3% of Cayuga Heights homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
EarthLink Fiber in Cayuga Heights, NY
Availability:
5.8%
Customer Rating:
(6)
Avg. Download Speed
980 Mbps
EarthLink offers Fiber service to 5.8% of Cayuga Heights homes. Across the city, EarthLink Fiber is the only type of service available from the company, with speeds up to 980 Mbps
Verizon Fiber in Cayuga Heights, NY
Availability:
5.8%
Customer Rating:
(453)
Avg. Download Speed
980 Mbps
Verizon offers Fiber service to 5.8% of Cayuga Heights homes. Across the city, Verizon Fiber has speeds up to 980 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Cayuga Heights?
Verizon Fixed Wireless in Cayuga Heights, NY
Availability:
82.7%
Customer Rating:
(362)
Avg. Download Speed
278 Mbps
Verizon offers Fixed Wireless service to 82.7% of Cayuga Heights homes. Across the city, Verizon Fixed Wireless has speeds up to 278 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Cayuga Heights, NY
Availability:
72.1%
Customer Rating:
(342)
Avg. Download Speed
36 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 72.1% of Cayuga Heights homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 36 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.4 Mbps throughout the city.
Which Cable Internet Providers are Available in Cayuga Heights?
Spectrum Cable in Cayuga Heights, NY
Availability:
82.7%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 82.7% of Cayuga Heights homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Cayuga Heights?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Cayuga Heights, NY.
Internet in Cayuga Heights by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in Cayuga Heights
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Cayuga Heights
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How Cayuga Heights Compares to Nearby Places
The 10 places nearest to Cayuga Heights that have their own pages are all within 7 miles. Among them, Freeville has the most homes with fiber (64.0%) and Ithaca the fewest (43.1%); Cayuga Heights has 61.6%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Cayuga Heights (this page) | 4,114 | 61.6% | 1,298 Mbps | 4.1 | C | 64/100 |
| Ithaca | 61,473 | 43.1% | 1,357 Mbps | 3.9 | C- | 65/100 |
| Freeville | 4,268 | 64.0% | 1,000 Mbps | 4.1 | C- | 60/100 |
| West Dryden | 912 | 14.4% | 1,000 Mbps | 2.9 | D | 72/100 |
| Ludlowville | 327 | 0.0% | 1,000 Mbps | 3 | D- | 78/100 |
| Myers | 287 | 71.4% | 1,000 Mbps | 3.7 | C- | 66/100 |
| Danby | 260 | 50.8% | 1,000 Mbps | 3.5 | D+ | 63/100 |
| Jacksonville | 235 | 100.0% | 1,379 Mbps | 4.9 | B | 67/100 |
| Renwick | 135 | 0.0% | 1,000 Mbps | 3 | D- | 91/100 |
| Etna | 86 | 100.0% | 1,000 Mbps | 5.2 | B- | 72/100 |
| Varna | 25 | 100.0% | 1,440 Mbps | 3.6 | B- | 70/100 |
Who is the Fastest Internet Provider in Cayuga Heights?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, Empire Access and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Cayuga Heights
| Fiberspark | 2,000 |
|---|---|
| Spectrum | 1,000 |
| Empire Access | 1,000 |
| Verizon | 980 |
| EarthLink | 980 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Cayuga Heights. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Cayuga Heights Internet Providers
Based on 355 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Cayuga Heights residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Empire Access wins for second-place in New York, with 3.57 out of 5 stars and 51.9% coverage in Cayuga Heights.
At a national level, based on 3130 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Cayuga Heights Internet Providers
The table below shows average customer ratings from customers in Cayuga Heights, New York, and customers throughout the country.
| ISP / Tech Type | Cayuga Heights Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Spectrum | (1) | (189) | (1949) | View Plans | ||
| Verizon | (1) | (140) | (816) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Fiberspark | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Cayuga Heights
Based on data reported by Cayuga Heights ISPs to the FCC, the fastest speeds in the city are available through Empire Access and Spectrum. These internet providers offer speeds up to 1,000 Mbps in Cayuga Heights. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Cayuga Heights Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (189) | (1949) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon |  (1) | (140) | (816) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Fiberspark | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Cayuga Heights?
Of the providers in Cayuga Heights, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Cayuga Heights where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. Empire Access is rated second for affordability, with an average price rating of 3.71 out of 5.
The table below shows how customers in Cayuga Heights, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Cayuga Heights
| ISP / Tech Type | Cayuga Heights Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Spectrum | (1) | (189) | (1949) | View Plans | ||
| Verizon | (1) | (140) | (816) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Fiberspark | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
Joseph S.
Verizon Fiber
May 30, 2026 My Verizon internet service was extremely easy to sign up for. I went online, input my address, and was told it was available to me at my new apartment. I gave it some information about me, and I think my social security number as well. That felt a little strange, but I researched it and looked it up on Reddit to make sure it wasn't a scam. It seemed legit, so I went through with it. I chose the self set-up option. It was delivered to my new address the same day I moved in. The setup was seamless. I just had to plug in the box they sent me. I didn't understand why I didn't need to connect it to any other cables. I only had to plug in the power source and put it next to the window. After a few minutes, I had internet. The service has never been fast or reliable. It seems to be weather dependent. If it's cloudy or stormy out, the reception is worse than if it's clear out. There have been times recently where I noticed that my phone is using data because my wifi reception is too low or not even present. However, I'm not sure that the issue is with Verizon alone. My landlord uses a different provider (I am not sure which) and she gave me access to her wifi. It is also very slow.
A Ithaca, NY Customer
Dryden Fiber
August 01, 2024 I had my Internet set up yesterday by two gentlemen who were incredibly kind and helpful. My apartment already had the fiber line hooked up, which alleviated a lot of potential hassle that could have occurred. My experience with the service has been that it is extremely rapid and works very well. Additionally, the price point is vastly lower than other providers in my area, such as spectrum. I found the customer service was great. Everyone was extraordinarily helpful and also kind which I appreciated. That coupled with the fact that the Internet appears to be a very good quality has left me feeling very happy with the service I have received.
A Ithaca, NY Customer
Spectrum Cable
June 28, 2023 ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
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Which ISP Should You Choose in Cayuga Heights?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Cayuga Heights is T-Mobile Home Internet.
- The fastest internet provider should be Empire Access and Spectrum. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Cayuga Heights is T-Mobile Home Internet.
- Viasat, Verizon, Spectrum, and HughesNet has the broadest coverage in Cayuga Heights, available to 82.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.