Best Internet Providers in Cleveland, NY
All 4 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Cleveland, NY
Cleveland has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Cleveland.
Ranks compare Cleveland with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Cleveland, NY at a Glance
Cleveland Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Cleveland ratings may vary and are shown below.
Who is the Best Internet Provider in Cleveland, NY?
T-Mobile Home Internet is the best internet provider in Cleveland based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Cleveland, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 97.34% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Cleveland?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Cleveland Compares to Places Its Size
Cleveland's report card score is in the bottom 13% and its connectivity index is in the bottom 20%.
| Measure | Cleveland | Rank among US towns of 1,000 to 9,999 people | Oneida County | New York | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 45.0% | bottom 32% | 43.6% | 86.4% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 996 Mbps | bottom 27% | 1,261 Mbps | 4,235 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 3.3 | bottom 11% | 3.4 | 5.2 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.3 | bottom 28% | 2.3 | 2.6 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 11% | top 39% | 11% | 15% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 84% | bottom 6% | 93% | 95% | 96% | 515 places at 100% |
| Homes with internet | 80% | bottom 15% | 89% | 91% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 62% | bottom 40% | 74% | 77% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 70% | bottom 35% | 74% | 80% | 81% | 12 places at 100% |
| Median household income | $79,415 | top 42% | $75,686 | $100,975 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 10% | bottom 25% | 15% | 16% | 16% | University Park, PA (95%) |
Fiber reaches 45.0% of homes in Cleveland, against 43.6% across Oneida County and 86.4% across New York. Households in Cleveland are smaller than the US average (2.3 people against 2.7); 11% of workers work from home (US 15%); and the median household income is $79,415 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Cleveland
Which Fiber Internet Providers are Available in Cleveland?
EarthLink Fiber in Cleveland, NY
Availability:
42.4%
Customer Rating:
(6)
Avg. Download Speed
980 Mbps
EarthLink offers Fiber service to 42.4% of Cleveland homes. Across the city, EarthLink Fiber is the only type of service available from the company, with speeds up to 980 Mbps
Verizon Fiber in Cleveland, NY
Availability:
42.4%
Customer Rating:
(453)
Avg. Download Speed
980 Mbps
Verizon offers Fiber service to 42.4% of Cleveland homes. Across the city, Verizon Fiber has speeds up to 980 Mbps
Spectrum Fiber in Cleveland, NY
Availability:
2.6%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 2.6% of Cleveland homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Cleveland?
T-Mobile Home Internet Fixed Wireless in Cleveland, NY
Availability:
97.3%
Customer Rating:
(342)
Avg. Download Speed
77 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 97.3% of Cleveland homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 77 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the city.
Verizon Fixed Wireless in Cleveland, NY
Availability:
45.0%
Customer Rating:
(362)
Avg. Download Speed
175 Mbps
Verizon offers Fixed Wireless service to 45.0% of Cleveland homes. Across the city, Verizon Fixed Wireless has speeds up to 175 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 14 Mbps throughout the city.
Which Cable Internet Providers are Available in Cleveland?
Spectrum Cable in Cleveland, NY
Availability:
98.6%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 98.6% of Cleveland homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Cleveland?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Cleveland, NY.
Internet in Cleveland by Neighborhood and ZIP Code
Cleveland has 2 ZIP codes with their own pages. Each row links to that place’s page.
Neighborhoods in Cleveland
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Cleveland
How Cleveland Compares to Nearby Places
The 10 places nearest to Cleveland that have their own pages are all within 7 miles. Among them, Jewell has the most homes with fiber (100.0%) and Bernhards Bay the fewest (0.0%); Cleveland has 45.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Cleveland (this page) | 2,071 | 45.0% | 996 Mbps | 3.3 | D+ | 32/100 |
| Bernhards Bay | 1,186 | 0.0% | 993 Mbps | 2.2 | D- | 70/100 |
| Sylvan Beach | 890 | 17.9% | 1,000 Mbps | 3.1 | D | 47/100 |
| Vienna | 743 | 82.4% | 1,000 Mbps | 4.6 | C | 39/100 |
| Hillsboro | 645 | 100.0% | 992 Mbps | 4.1 | C+ | 15/100 |
| Dibbletown | 370 | 88.9% | 1,000 Mbps | 4.8 | C+ | 37/100 |
| Madison Center | 303 | 97.4% | 992 Mbps | 3.5 | C | 36/100 |
| Panther Lake | 186 | 4.8% | 999 Mbps | 2.6 | D | 65/100 |
| Verona Beach | 173 | 0.0% | 1,000 Mbps | 3 | D- | 39/100 |
| Jewell | 93 | 100.0% | 999 Mbps | 4.3 | B- | 35/100 |
| Fish Creek Landing | 70 | 75.7% | 998 Mbps | 3.3 | C- | 48/100 |
Who is the Fastest Internet Provider in Cleveland?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Cleveland
| Spectrum | 1,000 |
|---|---|
| Verizon | 980 |
| EarthLink | 980 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Cleveland. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Cleveland Internet Providers
Based on 348 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Cleveland residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.74 out of 5 stars and 74.2% coverage in Cleveland.
At a national level, based on 3122 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Cleveland Internet Providers
The table below shows average customer ratings from customers in Cleveland, New York, and customers throughout the country.
| ISP / Tech Type | Cleveland Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Cleveland
Based on data reported by Cleveland ISPs to the FCC, the fastest speeds in the city are available through Spectrum. The company offers speeds up to 1,000 Mbps in Cleveland. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Cleveland Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (140) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Cleveland?
Of the providers in Cleveland, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Cleveland where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. EarthLink is rated second for affordability, with an average price rating of 2.00 out of 5.
The table below shows how customers in Cleveland, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Cleveland
| ISP / Tech Type | Cleveland Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
ISPReports User
Optimum Cable
September 06, 2026 An angry resident of Glenville, NY
Spectrum Cable
July 06, 2026 Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.
A Addison, NY Customer
T-Mobile Home Internet Fixed Wireless
June 09, 2026 Rate your provider
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Which ISP Should You Choose in Cleveland?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Cleveland is T-Mobile Home Internet.
- The fastest internet provider should be Spectrum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Cleveland is T-Mobile Home Internet.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Cleveland, available to 98.6% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.