Best Internet Providers in Cleveland, VA
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Cleveland, VA
Cleveland has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Cleveland.
Ranks compare Cleveland with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Cleveland, VA at a Glance
Cleveland Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Point Broadband
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Cleveland ratings may vary and are shown below.
Who is the Best Internet Provider in Cleveland, VA?
AT&T is the highest-rated internet provider in Cleveland based on 136 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Cleveland?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Cleveland Compares to Places Its Size
Cleveland's report card score is in the top 46% and its connectivity index is in the bottom 10%.
| Measure | Cleveland | Rank among US towns of 1,000 to 9,999 people | Russell County | Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 99.4% | top 13% | 92.4% | 79.0% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 1,216 Mbps | bottom 44% | 1,601 Mbps | 2,389 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 3.7 | bottom 16% | 4.4 | 5.7 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.2 | bottom 17% | 2.4 | 2.6 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 5% | bottom 19% | 6% | 18% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 87% | bottom 11% | 85% | 96% | 96% | 515 places at 100% |
| Homes with internet | 73% | bottom 5% | 73% | 92% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 66% | bottom 50% | 62% | 77% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 55% | bottom 7% | 58% | 83% | 81% | 12 places at 100% |
| Median household income | $47,807 | bottom 8% | $52,695 | $109,990 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 5% | bottom 3% | 7% | 16% | 16% | University Park, PA (95%) |
Fiber reaches 99.4% of homes in Cleveland, against 92.4% across Russell County and 79.0% across Virginia. Households in Cleveland are smaller than the US average (2.2 people against 2.7); 5% of workers work from home (US 15%); and the median household income is $47,807 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Cleveland
Which Fiber Internet Providers are Available in Cleveland?
Point Broadband Fiber in Cleveland, VA
Availability:
99.4%
Customer Rating:
(16)
Avg. Download Speed
1,000 Mbps
Point Broadband offers Fiber service to 99.4% of Cleveland homes. Across the city, Point Broadband Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
iGo Fiber in Cleveland, VA
Availability:
23.2%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
iGo offers Fiber service to 23.2% of Cleveland homes. Across the city, iGo Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Cleveland?
T-Mobile Home Internet Fixed Wireless in Cleveland, VA
Availability:
81.4%
Customer Rating:
(342)
Avg. Download Speed
51 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 81.4% of Cleveland homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 51 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.9 Mbps throughout the city.
Verizon Fixed Wireless in Cleveland, VA
Availability:
53.1%
Customer Rating:
(362)
Avg. Download Speed
260 Mbps
Verizon offers Fixed Wireless service to 53.1% of Cleveland homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 260 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city.
EarthLink Fixed Wireless in Cleveland, VA
Availability:
44.9%
Customer Rating:
(4)
Avg. Download Speed
35 Mbps
EarthLink offers Fixed Wireless service to 44.9% of Cleveland homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 35 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.3 Mbps throughout the city.
AT&T Fixed Wireless in Cleveland, VA
Availability:
44.9%
Customer Rating:
(205)
Avg. Download Speed
35 Mbps
AT&T offers Fixed Wireless service to 44.9% of Cleveland homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 35 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.3 Mbps throughout the city.
Which Cable Internet Providers are Available in Cleveland?
Shentel Cable in Cleveland, VA
Availability:
21.4%
Customer Rating:
(24)
Avg. Download Speed
2,000 Mbps
Shentel offers Cable service to 21.4% of Cleveland homes. Across the city, Shentel Cable is the only type of service available from the company, with speeds up to 2,000 Mbps
Which DSL Internet Providers are Available in Cleveland?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Cleveland, VA.
Internet in Cleveland by Neighborhood and ZIP Code
Cleveland has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Cleveland
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Cleveland
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 24225 | 1,549 | 98.1% | 1,049 Mbps | 2.7 | C+ | 22/100 |
How Cleveland Compares to Nearby Places
The 10 places nearest to Cleveland that have their own pages are all within 8 miles. Among them, Hansonville has the most homes with fiber (100.0%) and Carterton the fewest (24.1%); Cleveland has 99.4%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Cleveland (this page) | 1,464 | 99.4% | 1,216 Mbps | 3.7 | B- | 26/100 |
| Lebanon | 6,218 | 99.4% | 1,880 Mbps | 5.5 | B | 36/100 |
| Hansonville | 655 | 100.0% | 1,692 Mbps | 5 | B | 14/100 |
| Carbo | 559 | 95.2% | 1,386 Mbps | 4.1 | C+ | 23/100 |
| Elk Garden | 479 | 100.0% | 1,772 Mbps | 4.7 | B | 15/100 |
| Coulwood | 423 | 99.8% | 1,024 Mbps | 3.5 | C+ | 18/100 |
| Carterton | 361 | 24.1% | 1,489 Mbps | 3.1 | D+ | 33/100 |
| Corn Valley | 338 | 97.9% | 1,725 Mbps | 4.7 | B- | 24/100 |
| Hubbard Junction | 277 | 98.2% | 1,176 Mbps | 3.5 | C+ | 23/100 |
| South Clinchfield | 204 | 97.5% | 1,307 Mbps | 2.4 | C+ | 21/100 |
| Bucu | 84 | 84.5% | 1,041 Mbps | 1.9 | C- | 26/100 |
Who is the Fastest Internet Provider in Cleveland?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Point Broadband should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Cleveland
| Shentel | 2,000 |
|---|---|
| Point Broadband | 1,000 |
| iGo | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Cleveland. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Cleveland Internet Providers
Based on 136 reviews from Virginia internet customers, AT&T is the best internet service provider for Cleveland residents. AT&T was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 3.90 out of 5 stars and 81.4% coverage in Cleveland.
At a national level, based on 2278 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Cleveland Internet Providers
The table below shows average customer ratings from customers in Cleveland, Virginia, and customers throughout the country.
| ISP / Tech Type | Cleveland Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Point Broadband |  (1) | (8) | (19) | View Plans | ||
| AT&T | (0) |  (6) | (1051) | View Plans | ||
| HughesNet | (0) |  (1) |  (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Shentel | (2) | (27) | (35) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| iGo | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Cleveland
Based on data reported by Cleveland ISPs to the FCC, the fastest speeds in the city are available through Point Broadband. The company offers speeds up to 1,000 Mbps in Cleveland. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Cleveland Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Point Broadband | (1) | (8) | (19) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Shentel | (2) | (27) | (35) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| iGo | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Cleveland?
Of the providers in Cleveland, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Cleveland where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.90 out of 5 for price, which is similar to the average across all internet providers in the country. Point Broadband is rated second for affordability, with an average price rating of 3.88 out of 5.
The table below shows how customers in Cleveland, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Cleveland
| ISP / Tech Type | Cleveland Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Point Broadband | (1) | (8) | (19) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Shentel | (2) | (27) | (35) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| iGo | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
William K.
Shentel Cable
February 05, 2025 My internet service provider is Shentel. I live in Rural Southwest Virginia so there isn’t many options outside of satellite internet (Igo Clear) and cable internet. This has caused a monopoly as far as price is concerned so they are able to price gouge customers. Also the frequency in which my internet goes out or experiences issues is maddening to say the least.
A Lebanon, VA Customer
Shentel Cable
December 14, 2024 Shentel is not a very good internet provider. In the area I live, there is not much choice in who can provide your internet service.
A Lebanon, VA Customer
Point Broadband Fiber
September 27, 2023 Point Broadband came into our area in a time of need. Our last provider Shentel was running an monopoly on our area, with average speeds and data caps but above average pricing. Point Broadband saved our area with very low pricing 1G/bit up/down service, no data caps and FIBER.
Jean
Zitel Fiber
October 22, 2026 Slow
ISPReports User
Zitel
October 20, 2026 slow
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Which ISP Should You Choose in Cleveland?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Cleveland is AT&T.
- The fastest internet provider should be Point Broadband. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Cleveland is T-Mobile Home Internet.
- Viasat, Point Broadband, and HughesNet has the broadest coverage in Cleveland, available to 99.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.