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Best Internet Providers in Concord, NH

All 8 providers, ranked by coverage, speed and customer ratings

Concord has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Concord.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber93.6%Merrimack County 83.8%top 31%
Average top speed1,977 MbpsMerrimack County 2,069 Mbpsbottom 22%
Providers86.6 at a typical addressbottom 36%
Homes with internet93%Merrimack County 93%top 48%
ISP Report CardBscore 68 of 100bottom 49%
Connectivity index68/100Merrimack County 73/100bottom 43%

Ranks compare Concord with the 1,383 US suburban and regional cities (25,000 to 49,999 people), the tiers of our fastest-cities rankings.

The Best Internet in Concord, NH at a Glance

Top rankedSee the full rankingFirst in our Concord ranking by coverage, speed and customer ratings.See plans
FastestXFINITY from ComcastUp to 2,000 Mbps advertised to the FCCCompare speeds
Best ratedVerizonRated 3.67 out of 5 by its customers, available to 90.57% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Concord Internet Providers, Ranked by Coverage, Speed and Customer Ratings

XFINITY

XFINITY logo

Availability:

97.8%

Customer Rating:

3.4 of 5 stars

(2379)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Concord.

Max Download Speed InfoCalculated from the maximum speeds available to most Concord residents, weighted by block population.

Customer Rating

Cable

97.8%

1,912 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2077)

Breezeline

Breezeline logo

Availability:

90.5%

Customer Rating:

2.9 of 5 stars

(67)

View Plans

1-877-919-4813 Price: $20.00 - $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Concord.

Max Download Speed InfoCalculated from the maximum speeds available to most Concord residents, weighted by block population.

Customer Rating

Fiber

87.4%

1,000 Mbps

1,000 Mbps

Fiber: 3.0 of 5 stars

(5)

Cable

57.4%

1,000 Mbps

1,000 Mbps

Cable: 2.9 of 5 stars

(62)

Fidium

Fidium logo

Availability:

90.8%

Customer Rating:

3.4 of 5 stars

(88)

View Plans

1-833-875-1335 Price: $30.00 - $85.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Concord.

Max Download Speed InfoCalculated from the maximum speeds available to most Concord residents, weighted by block population.

Customer Rating

Fiber

83.3%

2,000 Mbps

2,000 Mbps

Fiber: 3.6 of 5 stars

(67)

DSL

51.8%

17 Mbps

100 Mbps

DSL: 2.9 of 5 stars

(18)

EarthLink

EarthLink logo

Availability:

43.4%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Concord.

Max Download Speed InfoCalculated from the maximum speeds available to most Concord residents, weighted by block population.

Customer Rating

Fixed Wireless

43.4%

32 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

97.6%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Concord.

Max Download Speed InfoCalculated from the maximum speeds available to most Concord residents, weighted by block population.

Customer Rating

Fixed Wireless

97.6%

67 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

Verizon

Verizon logo

Availability:

90.6%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Concord.

Max Download Speed InfoCalculated from the maximum speeds available to most Concord residents, weighted by block population.

Customer Rating

Fixed Wireless

90.6%

255 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(362)

AT&T

AT&T logo

Availability:

43.4%

Customer Rating:

3.6 of 5 stars

(1051)

View Plans

1-877-610-1219 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Concord.

Max Download Speed InfoCalculated from the maximum speeds available to most Concord residents, weighted by block population.

Customer Rating

Fixed Wireless

43.4%

32 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(205)

TDS

TDS logo

Availability:

5.4%

Customer Rating:

3.1 of 5 stars

(39)

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Concord.

Max Download Speed InfoCalculated from the maximum speeds available to most Concord residents, weighted by block population.

Customer Rating

Fiber

5.4%

1,184 Mbps

8,000 Mbps

Fiber: 3.6 of 5 stars

(16)

DSL

1.2%

10 Mbps

10 Mbps

DSL: 3.0 of 5 stars

(7)

Satellite providers, which generally offer 100% coverage across the United States, are available for Concord residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Concord ratings may vary and are shown below.

Who is the Best Internet Provider in Concord, NH?

Verizon is the highest-rated internet provider in Concord based on 58 New Hampshire customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

Click here to get Verizon

or call 1-833-213-7018

Which Providers are Available at my Home in Concord?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Concord, NH map of internet availability

How Concord Compares to Places Its Size

Concord's report card score is in the bottom 49% and its connectivity index is in the bottom 43%.

Bscore 68 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.bottom 49%
68/100Merrimack County 73/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.bottom 43%
Measure Concord Rank among US suburban and regional cities (25,000 to 49,999 people) Merrimack County New Hampshire US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 93.6% top 31% 83.8% 85.9% 71.5% 25 places at 100.0%
Average top speed 1,977 Mbps bottom 22% 2,069 Mbps 1,999 Mbps 3,486 Mbps Hixson, TN (25,000 Mbps)
Providers at a typical address 6.6 bottom 36% 5.4 5.6 7.1 San Lorenzo, CA (13)
Connectivity index inputs: how much households need and use the internet
People per household 2.3 bottom 16% 2.5 2.5 2.7 Kiryas Joel, NY (5.1)
Workers who work from home 14% top 46% 14% 17% 15% Venice, CA (47%)
Homes with a computer, tablet or phone 96% bottom 47% 96% 96% 96% 16 places at 100%
Homes with internet 93% top 48% 93% 93% 91% 13 places at 99%
Homes on fiber, cable or DSL 84% top 28% 83% 83% 76% Burke, VA and Colleyville, TX and 3 more (94%)
More about the households here
Homes with a desktop or laptop 84% top 48% 84% 86% 81% University Park, TX (99%)
Median household income $92,389 top 50% $103,421 $108,120 $93,246 Scarsdale, NY ($244,191)
Residents in school (6th grade to college) 14% bottom 38% 15% 14% 16% Rexburg, ID (71%)

Fiber reaches 93.6% of homes in Concord, against 83.8% across Merrimack County and 85.9% across New Hampshire. Households in Concord are smaller than the US average (2.3 people against 2.7); 14% of workers work from home (US 15%); and the median household income is $92,389 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in Concord

Which Fiber Internet Providers are Available in Concord?

Breezeline Fiber in Concord, NH

Breezeline logo

Availability:

87.4%

Customer Rating:

3.0 of 5 stars

(5)

Avg. Download Speed

1,000 Mbps

Breezeline offers Fiber service to 87.4% of Concord homes. Across the city, Breezeline Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Breezeline Fiber. Breezeline Fiber is rated about the same as other types of internet service available in Concord from Breezeline in terms of customer satisfaction.

Fidium Fiber in Concord, NH

Fidium logo

Availability:

83.3%

Customer Rating:

3.6 of 5 stars

(67)

Avg. Download Speed

2,000 Mbps

Fidium Fiber offers Fiber service to 83.3% of Concord homes. Across the city, Fidium Fiber has speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Fidium Fiber. Fidium Fiber is rated about the same as other types of internet service available in Concord from Fidium in terms of customer satisfaction.

TDS Fiber in Concord, NH

TDS logo

Availability:

5.4%

Customer Rating:

3.6 of 5 stars

(16)

Avg. Download Speed

1,184 Mbps

TDS offers Fiber service to 5.4% of Concord homes. Across the city, TDS Fiber has speeds up to 1,184 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for TDS Fiber. TDS Fiber is rated lower than other types of internet service available in Concord from TDS in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Concord?

T-Mobile Home Internet Fixed Wireless in Concord, NH

T-Mobile Home Internet logo

Availability:

97.6%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

67 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 97.6% of Concord homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Concord from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Concord, NH

Verizon logo

Availability:

90.6%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

255 Mbps

Verizon offers Fixed Wireless service to 90.6% of Concord homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 255 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Concord from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in Concord, NH

EarthLink logo

Availability:

43.4%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

32 Mbps

EarthLink offers Fixed Wireless service to 43.4% of Concord homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 32 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.5 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Concord from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Concord, NH

AT&T logo

Availability:

43.4%

Customer Rating:

3.6 of 5 stars

(205)

Avg. Download Speed

32 Mbps

AT&T offers Fixed Wireless service to 43.4% of Concord homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 32 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.5 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Concord from AT&T in terms of customer satisfaction.

Which Cable Internet Providers are Available in Concord?

XFINITY Cable in Concord, NH

XFINITY logo

Availability:

97.8%

Customer Rating:

3.3 of 5 stars

(2077)

Avg. Download Speed

1,912 Mbps

XFINITY from Comcast offers Cable service to 97.8% of Concord homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,912 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 434 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Concord from XFINITY in terms of customer satisfaction.

Breezeline Cable in Concord, NH

Breezeline logo

Availability:

57.4%

Customer Rating:

2.9 of 5 stars

(62)

Avg. Download Speed

1,000 Mbps

Breezeline offers Cable service to 57.4% of Concord homes. Across the city, Breezeline Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the city. Breezeline Cable is rated the same as other types of internet service available in Concord from Breezeline in terms of customer satisfaction.

Which DSL Internet Providers are Available in Concord?

Fidium DSL in Concord, NH

Fidium logo

Availability:

51.8%

Customer Rating:

2.9 of 5 stars

(18)

Avg. Download Speed

17 Mbps

Fidium Fiber offers DSL service to 51.8% of Concord homes. Across the city, Fidium DSL has speeds up to 17 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 40, with an average of 3.1 Mbps throughout the city. Fidium DSL is rated higher than other types of internet service available in Concord from Fidium in terms of customer satisfaction.

TDS DSL in Concord, NH

TDS logo

Availability:

1.2%

Customer Rating:

3.0 of 5 stars

(7)

Avg. Download Speed

10 Mbps

TDS offers DSL service to 1.2% of Concord homes. Across the city, TDS DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. TDS DSL is rated about the same as other types of internet service available in Concord from TDS in terms of customer satisfaction.

Internet in Concord by Neighborhood and ZIP Code

Concord has 2 neighborhoods and 2 ZIP codes with their own pages. Each row links to that place’s page.

Neighborhoods in Concord

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
South End4,603 97.6%2,000 Mbps5.9B74/100
West End4,016 99.8%1,990 Mbps6.6B+65/100

ZIP codes in Concord

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
0330133,573 94.0%1,990 Mbps6.6B68/100
0330316,238 96.1%2,007 Mbps6.5B+68/100

How Concord Compares to Nearby Places

The 10 places nearest to Concord that have their own pages are all within 8 miles. Among them, Contoocook has the most homes with fiber (100.0%) and Suncook the fewest (11.2%); Concord has 93.6%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Concord (this page)47,058 93.6%1,977 Mbps6.6B68/100
Suncook9,827 11.2%1,901 Mbps4.5C-68/100
Bow8,200 98.9%1,972 Mbps5.2B90/100
Contoocook4,499 100.0%1,343 Mbps5.3B88/100
Loudon4,254 53.6%1,760 Mbps4.7C77/100
Chichester2,834 99.5%1,809 Mbps6.1B+87/100
Pembroke980 87.0%1,896 Mbps6.8B93/100
Hopkinton778 100.0%1,820 Mbps6B+92/100
North Pembroke725 100.0%2,000 Mbps5.4B+83/100
Davisville495 100.0%1,200 Mbps5.5B81/100
Boscawen72 100.0%2,000 Mbps8.2A-62/100

Who is the Fastest Internet Provider in Concord?

Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from XFINITY from Comcast.

Data Reported to FCC by ISPs: Average Maximum Available in Concord

Max Advertised Speed in Concord, NH
TDS8,000
XFINITY from Comcast2,000
Fidium Fiber2,000
Breezeline1,000
Verizon300
Viasat100
T-Mobile Home Internet100
AT&T100
EarthLink100
HughesNet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Concord. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Concord Internet Providers

Based on 58 reviews from New Hampshire internet customers, Verizon is the best internet service provider for Concord residents. Verizon was rated at an average of 3.67 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in New Hampshire, with 3.34 out of 5 stars and 97.8% coverage in Concord.

At a national level, based on 4797 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all Concord Internet Providers

The table below shows average customer ratings from customers in Concord, New Hampshire, and customers throughout the country.

ISP / Tech TypeConcord OverallNew Hampshire OverallNational OverallFor Service
TDSNo rating yet (0)4 of 5 stars (1)3 of 5 stars (39)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (3)4 of 5 stars (816)View Plans
BreezelineNo rating yet (0)3 of 5 stars (5)3 of 5 stars (67)View Plans
T-Mobile Home InternetNo rating yet (0)2 of 5 stars (1)4 of 5 stars (342)View Plans
FidiumNo rating yet (0)3.5 of 5 stars (13)3.5 of 5 stars (88)View Plans
XFINITY4.5 of 5 stars (2)3.5 of 5 stars (35)3.5 of 5 stars (2379)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
AT&TNo rating yet (0)No rating yet (0)3.5 of 5 stars (1051)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3.5 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in Concord

Based on data reported by Concord ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Concord. Therefore, the average customer can get up to 1,912 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeConcord SpeedNew Hampshire SpeedNational SpeedFor Service
XFINITY4.5 of 5 stars (2)4 of 5 stars (35)4 of 5 stars (2379)View Plans
FidiumNo rating yet (0)3.5 of 5 stars (13)3.5 of 5 stars (88)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (1)4 of 5 stars (342)View Plans
BreezelineNo rating yet (0)3.5 of 5 stars (5)3.5 of 5 stars (67)View Plans
TDSNo rating yet (0)3 of 5 stars (1)3 of 5 stars (39)View Plans
VerizonNo rating yet (0)3 of 5 stars (3)4 of 5 stars (816)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
AT&TNo rating yet (0)No rating yet (0)4 of 5 stars (1051)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in Concord?

Of the providers in Concord, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Concord where enough of them have reviewed a provider, otherwise across New Hampshire or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.33 out of 5.

The table below shows how customers in Concord, New Hampshire, and the United States rated the affordability of their internet service.

Rated Affordability in Concord

ISP / Tech TypeConcord AffordabilityNew Hampshire AffordabilityNational AffordabilityFor Service
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
TDSNo rating yet (0)4 of 5 stars (1)3 of 5 stars (39)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (3)3.5 of 5 stars (816)View Plans
FidiumNo rating yet (0)3.5 of 5 stars (13)3.5 of 5 stars (88)View Plans
BreezelineNo rating yet (0)3 of 5 stars (5)2.5 of 5 stars (67)View Plans
XFINITY4 of 5 stars (2)3 of 5 stars (35)3 of 5 stars (2379)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
AT&TNo rating yet (0)No rating yet (0)3.5 of 5 stars (1051)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Reviews for Internet Service Providers in New Hampshire

Customer Reviews

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VICTORIA

Fidium

1 of 5 stars September 05, 2026

speed sucks

Plan Pricing: 1 of 5 stars
Internet Speed: 1 of 5 stars
Overall Rating: 1 of 5 stars

Bruce

Fidium Fiber

2 of 5 stars August 10, 2026

While speeds are ok, they lure you in with the promise of low rates, and jack up the price over time. Getting to actual customer service is difficult. I have lost access to my email multiple times, the last time was for over a week. This is unacceptable. It was nothing I did, but something they did in their backend. No notification, just loss of email access. Have a ticket, but I'll be lucky if they call back within 24 hours. Last time, I had to hound them multiple times, including getting in contact with the state PUC to find someone higher up to speak with. Losing access to your bills and attorney's is not cool. Cannot recommend them and their lackadaisical attitude towards service.

Plan Pricing: 2 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 2 of 5 stars

ISPReports User

Fidium Fiber

3 of 5 stars July 11, 2026

it's NOT 1 gig, actually more like .5G. About the same as Xfinity's 500MbPs at the same price without the streaming privileges.

Plan Pricing: 4 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 3 of 5 stars

A Manchester, NH Customer

Fidium Fiber

4 of 5 stars February 18, 2026

They did do a wonderful job making sure that some damage during installation was covered when I had to get it fixed (accidentally drilled a hole through my power cable coming from the street). The technician was very professional and apologetic, and also personable to talk to. He didn't get defensive or try to wave it away; he knew it was severe damage and immediately got in touch with his boss. The process was relatively easy, I had the electrician who came later call them for the invoice. That alone is excellent customer service, and I can forgive a lot of other minor nonsense if they can be that honest with me. The only snag I've had since then is their app is a bit of a pain to use sometimes, having difficulty connecting to my network with it.

Plan Pricing: 4 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 4 of 5 stars

Matt A

XFINITY Cable

2 of 5 stars February 12, 2026

The price is ridiculous for the speed provided based on what people in different countries are able to get. Download speed is adequate at best. Upload speeds are terrible. It really should be better. The best thing I can say is I don't have outages. So it pretty much is always available, so that's good.

Plan Pricing: 2 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 2 of 5 stars

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Which ISP Should You Choose in Concord?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Concord is Verizon.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Concord is T-Mobile Home Internet.
  • XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Concord, available to 97.8% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.