Which is better, Verizon or XFINITY?

Verizon is better rated; XFINITY is faster, and Verizon is available to more people. Where both are offered (about 115.3 million people), XFINITY has the faster top speed for 89% of homes.

FasterXFINITYFaster for 89% of homes where both are offered.

Cheaper to startToo close to callBoth start at about the same price: $49.99 and $45 a month.

Better ratedVerizon3.8 of 5 from 802 reviews, vs 3.4 from 2,356.

Available to more peopleVerizon282.2 million people in 49 states, vs 126.2 million in 41 states.

Verizon
Price: $49.99 - $119.99 / mo.
Speed: 25 - 2,300 Mbps
Internet Type: Fixed wireless and fiber
Rating (Reviews): (772)
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XFINITY
Price: $45.00 - $119.00 / mo.
Speed: 100 - 2,000 Mbps
Internet Type: Cable and fiber
Rating (Reviews): (2296)
View Plans

Verizon vs. XFINITY at a glance

Measure	Verizon	XFINITY
Available to	282.2 million people in 49 states	126.2 million people in 41 states
Main technology	Fixed wireless 93%, fiber 15%	Cable 98%, fiber 4%
Top download speed filed with the FCC	2,300 Mbps	2,000 Mbps
Fastest plan we list	5,000 Mbps down, 5,000 Mbps up	1,200 Mbps down, 25 Mbps up
Starting price	$49.99 a month	$45 a month (promotional), then $90
Cheapest plan, first 2 years	$1,200 (300 Mbps plan)	Not listed
Customer rating	3.8 of 5 (802 reviews)	3.4 of 5 (2,356 reviews)
Rated for speed	4.0 of 5	3.8 of 5
Rated for price	3.5 of 5	3.0 of 5
Where both are offered	About 115.3 million people (91% of XFINITY's area); XFINITY is faster for 89% of them

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where Verizon and XFINITY are available

Verizon and XFINITY have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Verizon currently offers internet service in 41,951 cities and 2,829 counties across 49 states, reaching approximately 282,939,228 residents. Their service area includes major markets like New York, NY; Los Angeles, CA; and Chicago, IL. By comparison, XFINITY serves 126,644,422 residents in 11,730 cities and 934 counties in 41 states, with a presence in population centers such as Chicago, IL; Houston, TX; and Philadelphia, PA.

Each provider’s own page has its full coverage map, county by county: Verizon coverage map and XFINITY coverage map.

Availability changes from one street to the next. Check your address to see whether Verizon, XFINITY or both are offered at your home.

Verizon vs. XFINITY Speeds and Technology

Verizon and XFINITY utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, XFINITY offers higher overall speeds, with speeds for most covered areas averaging 1,783 Mbps compared to Verizon’s average speed of 499 Mbps.

The availability of each provider’s fastest technology varies significantly by location. Verizon’s premium Fiber service reaches 14.7% of their coverage area. Meanwhile, XFINITY’s top-tier Fiber is available to 4.0% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Verizon vs. XFINITY Plans and Prices

Below are the current internet plans and pricing details for Verizon and XFINITY, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Verizon vs. XFINITY Customer Ratings and Reviews

Compare how real customers rate Verizon and XFINITY based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Verizon earns an overall rating of 3.77 / 5 stars from 815 customer reviews, while XFINITY maintains a 3.35 / 5 rating from 2374 reviews. Verizon outperforms XFINITY by 0.4 points in overall satisfaction. Verizon’s best-rated service is their Fiber offering at 3.87 / 5 stars, compared to XFINITY’s highest-rated service, Fiber, at 3.50 / 5 stars.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Verizon vs. XFINITY Pros and Cons

Verizon

From 455 written customer reviews on ISP Reports and our plan data.

Pros

• Fast speeds: praised in 205 of 455 written reviews (61 call it slow). "overall speeds are fast"
• Reliable connection: praised in 189 of 455 written reviews (58 report outages). "My provider gives me reliable service"
• Good value: praised in 137 of 455 written reviews (95 call it overpriced). "the robust performance and stability make it well worth the investment"

Cons

• Bills that go up: a complaint in 30 of 455 written reviews. "It goes up every year"

XFINITY

From 1,470 written customer reviews on ISP Reports and our plan data.

Pros

• Fast speeds: praised in 507 of 1,470 written reviews (230 call it slow). "I really appreciate how fast our connection is"
• Reliable connection: praised in 424 of 1,470 written reviews (305 report outages). "Reliability in my area is very good"
• Easy installation: praised in 90 of 1,470 written reviews (45 had install trouble). "The installation process was smooth and professional"

Cons

• Expensive for what you get: a complaint in 431 of 1,470 written reviews (334 call it good value). "more expensive than it should be"
• Poor customer service: a complaint in 333 of 1,470 written reviews (269 praise the service). "very bad when it comes to Customer Service"
• Bills that go up: a complaint in 278 of 1,470 written reviews; its starting price rises from $45 to $90 after the promotion. "The rate increased after a year without the company telling me"
• Slow uploads: 25 Mbps up on its 1,000 Mbps plan.

Verizon vs. XFINITY Top Cities

Verizon serves 41,951 cities while XFINITY is available in 11,730 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.