8 Best Internet Providers in Concord, VA
Find internet availability by address in Concord, VA
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Concord ISP Report Card | Business Internet in Concord
| Concord ISP Report Card | C+ | |
| Download Speed for Most Households | 1,472 Mbps | |
| Number of Internet Service Providers | 8 | |
| Real Concord Customer Ratings | 1 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Concord has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Concord.
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Concord has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Concord.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
firefly FIBER BROADBAND
Connection
Customer Rating
Fiber
Shentel
Connection
Customer Rating
Fiber
Cable
Brightspeed
Connection
Customer Rating
DSL
EarthLink
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Concord, VA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Concord ratings may vary and are shown below.
Who is the Best Internet Provider in Concord, VA?
firefly FIBER BROADBAND is the highest-rated internet provider in Concord based on 121 Virginia customer reviews, and firefly FIBER BROADBAND has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Concord, Virginia, and customers throughout the country.
Top Rated Internet Providers in Concord
Local, State, and National Ratings for all Concord Internet Providers
| ISP / Tech Type | Concord Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Shentel | (1) | (25) | (33) | View Plans | ||
| firefly FIBER BROADBAND | (0) | (3) | (3) | View Plans | ||
| AT&T | (0) | (3) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (284) | View Plans | ||
| Verizon | (0) | (76) | (723) | View Plans | ||
| US Cellular | (0) | (2) | (15) | View Plans | ||
| Brightspeed | (0) | (5) | (64) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans |
Based on 121 reviews from Virginia internet customers, firefly FIBER BROADBAND is the best internet service provider for Concord residents. firefly FIBER BROADBAND was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Virginia, with 4.67 out of 5 stars and 55.8% coverage in Concord.
At a national level, based on 2087 national reviews for any of the providers listed above, firefly FIBER BROADBAND is rated higher than any other provider, with a rating of 5.00 out of 5.
Which Providers are Available at my Home in Concord?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Concord?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by firefly FIBER BROADBAND. On the other hand, based on data provided by the internet providers to the FCC, Shentel should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Concord
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Shentel | 10,000 Mbps | ||
| firefly FIBER BROADBAND | 1,000 Mbps | ||
| Verizon | 300 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| US Cellular | 25 Mbps | ||
| HughesNet | 25 Mbps | ||
| Brightspeed | 10 Mbps |
Customer Ratings for Internet Provider Speeds in Concord
| ISP / Tech Type | Concord Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Shentel | (1) | (25) | (33) | View Plans | ||
| firefly FIBER BROADBAND | (0) | (3) | (3) | View Plans | ||
| AT&T | (0) | (3) | (924) | View Plans | ||
| Verizon | (0) | (76) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (284) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| Brightspeed | (0) | (5) | (64) | View Plans | ||
| US Cellular | (0) | (2) | (15) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans |
Based on data reported by Concord ISPs to the FCC, the fastest speeds in the city are available through Shentel. The company offers speeds up to 10,000 Mbps in Concord. Therefore, the average customer can get up to 1,905 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with firefly FIBER BROADBAND. This indicates firefly FIBER BROADBAND reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Concord?
Virginia customers rate firefly FIBER BROADBAND as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
firefly FIBER BROADBAND received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. US Cellular is rated in second place for affordability by the company’s Concord customers with an average price rating of 5.00 out of 5.
The chart and graph below show how customers in Concord, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Concord
| ISP / Tech Type | Concord Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Shentel | (1) | (25) | (33) | View Plans | ||
| US Cellular | (0) | (2) | (15) | View Plans | ||
| firefly FIBER BROADBAND | (0) | (3) | (3) | View Plans | ||
| AT&T | (0) | (3) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (284) | View Plans | ||
| Verizon | (0) | (76) | (723) | View Plans | ||
| Brightspeed | (0) | (5) | (64) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans |
Concord Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Concord below, including the metrics used and how Concord compares to the rest of Virginia and nation.
| Metric
(hover for details)
|
Concord | Virginia | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Concord that have a Fiber internet connection available to their home. | 70.61% | 76.30% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,472 Mbps | 1,990 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Concord. | 4.4 | 5.6 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.4 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 7% | 16% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 93% | 95% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 74% | 91% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 46% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 47% | 77% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Concord ISP Report Card & Digital Connectivity Index
The ISP Report Card in Concord is C+, which is much worse than other cities. The local demand for broadband internet connectivity in Concord is high with a score of 26 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Concord have done a poor job meeting the needs of its residents.
The Concord ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
74% of Concord households have an internet connection despite having 97.94% availability. 46% of households have fiber, cable, or DSL, 15% have satellite, 0% are still on dial-up, and 8% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 46% of households have a broadband connection such as fiber, cable or DSL available to their home, 47% subscribe to it. A very low number of Concord residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Concord?
- ISP Report Card: B-
- Digital Connectivity Index: 28 / 100
- ISP Report Card: C
- Digital Connectivity Index: 36 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 28 / 100
- ISP Report Card: B
- Digital Connectivity Index: 26 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 24 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 43 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 34 / 100
- ISP Report Card: F
- Digital Connectivity Index: 24 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 29 / 100
How Much Speed does a Concord Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Concord is 2.4, which is smaller than the Virginia average of 2.6 and smaller than the national average of 2.7. Concord's average household income is $71,647 which is lower than the Virginia average of $107,027 and about average for the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.
Concord also has 10% of its population enrolled in school between the 6th grade and college level, this is lower than the Virginia average of 16%. Additionally, 7% of residents work from home, which is lower than the 16% of residents in Virginia who work from home. This and other factors you can see above show us that the community of Concord has a very low need for internet connectivity and speeds.
Compared to the rest of the country, Concord households are about average when it comes to technological engagement. 93% of households have some sort of computing device, 76% have desktops or laptops in the home, and 86% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Concord?
firefly FIBER BROADBAND Fiber in Concord, VA
firefly FIBER BROADBAND offers Fiber service to 56.5% of Concord homes. Across the city, firefly FIBER BROADBAND Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Shentel Fiber in Concord, VA
Shentel offers Fiber service to 31.0% of Concord homes. Across the city, Shentel Fiber has speeds up to 2,785 Mbps, with speeds from 1,000 Mpbs up to 10,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 10,000, with an average of 2,011 Mbps throughout the city. Shentel Fiber is rated higher than other types of internet service available in Concord from Shentel in terms of customer satisfaction.
Which Cable Internet Providers are Available in Concord?
Shentel Cable in Concord, VA
Shentel offers Cable service to 50.8% of Concord homes. Across the city, Shentel Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Concord?
Brightspeed DSL in Concord, VA
Brightspeed offers DSL service to 4.3% of Concord homes. Across the city, Brightspeed DSL is the only type of service available from the company, with speeds up to 10 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Concord?
T-Mobile Home Internet Fixed Wireless in Concord, VA
T-Mobile Home Internet offers Fixed Wireless service to 90.1% of Concord homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 59 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city.
US Cellular Fixed Wireless in Concord, VA
US Cellular offers Fixed Wireless service to 83.0% of Concord homes. Across the city, US Cellular Fixed Wireless is the only type of service available from the company, with speeds up to 13 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.4 Mbps throughout the city.
EarthLink Fixed Wireless in Concord, VA
EarthLink offers Fixed Wireless service to 55.8% of Concord homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 46 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.8 Mbps throughout the city.
AT&T Fixed Wireless in Concord, VA
AT&T offers Fixed Wireless service to 55.8% of Concord homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 46 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.8 Mbps throughout the city.
Verizon Fixed Wireless in Concord, VA
Verizon offers Fixed Wireless service to 7.3% of Concord homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Which ISP Should You Choose in Concord?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Concord is firefly FIBER BROADBAND.
- The fastest internet provider should be Shentel. Considering speed for the money and reliability in speeds, firefly FIBER BROADBAND may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Concord is firefly FIBER BROADBAND.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Concord, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Concord compare to other cities with a similar population?
To see how Concord stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Concord's C+ ISP Report Card and 26 / 100 Digital Connectivity Index.
- ISP Report Card: C-
- Digital Connectivity Index: 53 / 100
- ISP Report Card: B
- Digital Connectivity Index: 45 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 44 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 50 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 58 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 44 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 68 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 39 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 37 / 100
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