8 Best Internet Providers in Cortland, NY
Find internet availability by address in Cortland, NY
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Cortland ISP Report Card | Business Internet in Cortland
| Cortland ISP Report Card | C | |
| Download Speed for Most Households | 996 Mbps | |
| Number of Internet Service Providers | 8 | |
| Real Cortland Customer Ratings | 2 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Cortland has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Cortland.
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Cortland has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Cortland.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Cable
Empire Access
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fiber
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
Above are the top 4 providers in Cortland, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Cortland ratings may vary and are shown below.
Who is the Best Internet Provider in Cortland, NY?
Spectrum is the best internet provider in Cortland based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Spectrum had the best reviews at the local, state, and national levels versus all available providers in Cortland, making it a solid recommendation among providers with reviews. Spectrum is an option for 85.28% of the city.
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The chart and table below show average customer ratings from customers in Cortland, New York, and customers throughout the country.
Top Rated Internet Providers in Cortland
Local, State, and National Ratings for all Cortland Internet Providers
| ISP / Tech Type | Cortland Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (177) | (1738) | View Plans | ||
| Point Broadband | (1) | (1) | (14) | View Plans | ||
| Haefele Connect | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (284) | View Plans | ||
| Frontier | (0) | (2) | (143) | View Plans | ||
| Verizon | (0) | (177) | (723) | View Plans | ||
| Empire Access | (0) | (7) | (7) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on 383 reviews from New York internet customers, Spectrum is the best internet service provider for Cortland residents. Spectrum was rated at an average of 3.07 out of 5 in our report for overall customer satisfaction. Point Broadband wins for second-place in New York, with 1.00 out of 5 stars and 1.8% coverage in Cortland.
At a national level, based on 2951 national reviews for any of the providers listed above, Haefele Connect is rated higher than any other provider, with a rating of 5.00 out of 5.
Which Providers are Available at my Home in Cortland?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Cortland?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Point Broadband. On the other hand, based on data provided by the internet providers to the FCC, Spectrum, Empire Access, and Point Broadband should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Cortland
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Haefele Connect | 2,000 Mbps | ||
| Point Broadband | 1,000 Mbps | ||
| Empire Access | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| EarthLink | 940 Mbps | ||
| Verizon | 940 Mbps | ||
| Frontier Communications | 115 Mbps | ||
| Viasat | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Cortland
| ISP / Tech Type | Cortland Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Point Broadband | (1) | (1) | (14) | View Plans | ||
| Spectrum | (1) | (177) | (1738) | View Plans | ||
| Haefele Connect | (0) | (1) | (1) | View Plans | ||
| Verizon | (0) | (177) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (284) | View Plans | ||
| Frontier | (0) | (2) | (143) | View Plans | ||
| Empire Access | (0) | (7) | (7) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on data reported by Cortland ISPs to the FCC, the fastest speeds in the city are available through Spectrum, Empire Access, and Point Broadband. These internet providers offer speeds up to 2,000 Mbps in Cortland. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with Point Broadband. This indicates Point Broadband reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Cortland?
New York customers rate Spectrum as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Spectrum received a local rating of 2.00 out of 5, which is much lower than the average across all internet providers in the country. Point Broadband is rated in second place for affordability by the company’s Cortland customers with an average price rating of 2.00 out of 5.
The chart and graph below show how customers in Cortland, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Cortland
| ISP / Tech Type | Cortland Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Point Broadband | (1) | (1) | (14) | View Plans | ||
| Spectrum | (1) | (177) | (1738) | View Plans | ||
| Haefele Connect | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (284) | View Plans | ||
| Empire Access | (0) | (7) | (7) | View Plans | ||
| Frontier | (0) | (2) | (143) | View Plans | ||
| Verizon | (0) | (177) | (723) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Cortland Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Cortland below, including the metrics used and how Cortland compares to the rest of New York and nation.
| Metric
(hover for details)
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Cortland | New York | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Cortland that have a Fiber internet connection available to their home. | 66.63% | 83.33% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 996 Mbps | 4,072 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Cortland. | 4.0 | 4.9 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.2 | 2.7 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 10% | 13% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 96% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 88% | 90% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 73% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 83% | 77% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Cortland ISP Report Card & Digital Connectivity Index
The ISP Report Card in Cortland is C, which is much better than other cities. The local demand for broadband internet connectivity in Cortland is high with a score of 56 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Cortland have done a average job meeting the needs of its residents.
The Cortland ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
88% of Cortland households have an internet connection despite having 88.10% availability. 73% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 5% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 73% of households have a broadband connection such as fiber, cable or DSL available to their home, 83% subscribe to it. A very large amount of Cortland residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Cortland?
- ISP Report Card: C-
- Digital Connectivity Index: 81 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 54 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 80 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 59 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 36 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 39 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 66 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 37 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 52 / 100
How Much Speed does a Cortland Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Cortland is 2.2, which is smaller than the New York average of 2.7 and smaller than the national average of 2.7. Cortland's average household income is $67,700 which is lower than the New York average of $98,794 and about average for the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Cortland also has 26% of its population enrolled in school between the 6th grade and college level, this is higher than the New York average of 16%. Additionally, 10% of residents work from home, which is lower than the 13% of residents in New York who work from home. This and other factors you can see above show us that the community of Cortland has a high need for internet connectivity and speeds.
Compared to the rest of the country, Cortland households are more technology-engaged. 96% of households have some sort of computing device, 86% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Cortland?
Empire Access Fiber in Cortland, NY
Empire Access offers Fiber service to 53.1% of Cortland homes. Across the city, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
EarthLink Fiber in Cortland, NY
EarthLink offers Fiber service to 27.3% of Cortland homes. Across the city, EarthLink Fiber is the only type of service available from the company, with speeds up to 940 Mbps
Verizon Fiber in Cortland, NY
Verizon offers Fiber service to 27.3% of Cortland homes. Across the city, Verizon Fiber has speeds up to 940 Mbps
Point Broadband Fiber in Cortland, NY
Point Broadband offers Fiber service to 1.8% of Cortland homes. Across the city, Point Broadband Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Cortland?
Spectrum Cable in Cortland, NY
Spectrum offers Cable service to 85.3% of Cortland homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Haefele Connect Cable in Cortland, NY
Haefele Connect offers Cable service to 2.0% of Cortland homes. Across the city, Haefele Connect Cable is the only type of service available from the company, with speeds up to 300 Mbps
Which DSL Internet Providers are Available in Cortland?
Frontier DSL in Cortland, NY
Frontier Communications offers DSL service to 2.5% of Cortland homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 49 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.1 Mbps throughout the city.
Which Fixed Wireless and LTE Internet Providers are Available in Cortland?
T-Mobile Home Internet Fixed Wireless in Cortland, NY
T-Mobile Home Internet offers Fixed Wireless service to 86.8% of Cortland homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 76 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the city.
Verizon Fixed Wireless in Cortland, NY
Verizon offers Fixed Wireless service to 62.6% of Cortland homes. Across the city, Verizon Fixed Wireless has speeds up to 300 Mbps
Which ISP Should You Choose in Cortland?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Cortland is Spectrum.
- The fastest internet provider should be Spectrum, Empire Access, and Point Broadband. Considering speed for the money and reliability in speeds, Point Broadband may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Cortland is Spectrum.
- HughesNet, Viasat, and T-Mobile Home Internet has the broadest coverage in Cortland, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Cortland compare to other cities with a similar population?
To see how Cortland stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Cortland's C ISP Report Card and 56 / 100 Digital Connectivity Index.
- ISP Report Card: A-
- Digital Connectivity Index: 84 / 100
- ISP Report Card: B
- Digital Connectivity Index: 53 / 100
- ISP Report Card: A
- Digital Connectivity Index: 76 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 46 / 100
- ISP Report Card: B
- Digital Connectivity Index: 37 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 57 / 100
- ISP Report Card: B
- Digital Connectivity Index: 54 / 100
- ISP Report Card: C
- Digital Connectivity Index: 38 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 54 / 100
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