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6 Best Internet Providers in Cuf, Cincinnati, OH

Find internet availability by address in Cuf, Cincinnati, OH

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Cuf ISP Report Card | Business Internet in Cuf

Cuf ISP Report at a Glance
ISP grade Cuf ISP Report Card B
Average speed Download Speed for Most Households 2,753 Mbps
ISP count Number of Internet Service Providers 6
Customer review count Real Cuf Customer Ratings 3

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Cuf has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Cuf.

Cuf overview

▼

Cuf has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Cuf.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Alta Fiber

Alta Fiber logo

Availability:

72.9%

Customer Rating:

4.0 of 5 stars

(53)

View Plans

1-833-601-2935 Price: $30.00 - $100.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Cuf.

Max Download Speed InfoCalculated from the maximum speeds available to most Cuf residents, weighted by block population.

Customer Rating

Fiber

72.9%

2,753 Mbps

3,000 Mbps

Fiber: 4.0 of 5 stars

(53)

DSL

38.2%

50 Mbps

50 Mbps

DSL: 0.0 of 5 stars

(0)

Spectrum

Spectrum logo

Availability:

70.6%

Customer Rating:

3.3 of 5 stars

(1881)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Cuf.

Max Download Speed InfoCalculated from the maximum speeds available to most Cuf residents, weighted by block population.

Customer Rating

Fiber

28.4%

1,000 Mbps

1,000 Mbps

Fiber: 3.4 of 5 stars

(199)

Cable

70.6%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1681)

EarthLink

EarthLink logo

Availability:

69.5%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Cuf.

Max Download Speed InfoCalculated from the maximum speeds available to most Cuf residents, weighted by block population.

Customer Rating

Fixed Wireless

69.5%

47 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

70.6%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Cuf.

Max Download Speed InfoCalculated from the maximum speeds available to most Cuf residents, weighted by block population.

Customer Rating

Fixed Wireless

70.6%

69 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Above are the top 4 providers in Cuf, Cincinnati, OH for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

Verizon

Verizon logo

Availability:

69.6%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Cuf.

Max Download Speed InfoCalculated from the maximum speeds available to most Cuf residents, weighted by block population.

Customer Rating

Fixed Wireless

69.6%

965 Mbps

1,000 Mbps

Wireless: 3.6 of 5 stars

(350)

AT&T

AT&T logo

Availability:

69.5%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Cuf.

Max Download Speed InfoCalculated from the maximum speeds available to most Cuf residents, weighted by block population.

Customer Rating

Fixed Wireless

69.5%

47 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Cuf residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Cuf ratings may vary and are shown below.

Who is the Best Internet Provider in Cuf, Cincinnati, OH?

Spectrum is the highest-rated internet provider in Cuf based on 297 Ohio customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Cuf, Ohio, and customers throughout the country.

Top Rated Internet Providers in Cuf

Alta Fiber4.084.00
Spectrum3.353.27
T-Mobile Home Internet4.694.04
Verizon3.863.77
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Cuf Internet Providers

ISP / Tech TypeCuf OverallOhio OverallNational OverallFor Service
Spectrum (1) (187) (1881)View Plans
Alta Fiber (2) (39) (53)View Plans
T-Mobile Home Internet (0) (13) (322)View Plans
Verizon (0) (7) (783)View Plans
AT&T (0) (51) (1007)View Plans
HughesNet (0) (1) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on 297 reviews from Ohio internet customers, Spectrum is the best internet service provider for Cuf residents. Spectrum was rated at an average of 3.35 out of 5 in our report for overall customer satisfaction. Alta Fiber wins for second-place in Ohio, with 4.50 out of 5 stars and 72.9% coverage in Cuf.

At a national level, based on 4061 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Cuf?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Cuf, Cincinnati, OH map of internet availability

 

Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Cuf?

Based on both FCC data and unbiased customer ratings in Cuf, the fastest internet in the neighborhood comes from Alta Fiber.

Data Reported to FCC by ISPs: Average Maximum Available in Cuf

Max Advertised Speed in Cuf, Cincinnati, OH

Alta Fiber3,000 Mbps
Spectrum1,000 Mbps
Verizon1,000 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
Alta Fiber3,000 Mbps
Verizon1,000 Mbps
Spectrum1,000 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Cuf

Alta Fiber4.184.15
Spectrum3.683.61
T-Mobile Home Internet4.463.96
Verizon4.003.98
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeCuf SpeedOhio SpeedNational SpeedFor Service
Alta Fiber (2) (39) (53)View Plans
Spectrum (1) (187) (1881)View Plans
T-Mobile Home Internet (0) (13) (322)View Plans
Verizon (0) (7) (783)View Plans
AT&T (0) (51) (1007)View Plans
HughesNet (0) (1) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on data reported by Cuf ISPs to the FCC, the fastest speeds in the neighborhood are available through Alta Fiber. The company offers speeds up to 3,000 Mbps in Cuf. Therefore, the average customer can get up to 2,753 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with Alta Fiber. This indicates Alta Fiber reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Cuf?

Ohio customers rate Spectrum as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Spectrum received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. Alta Fiber is rated in second place for affordability by the company’s Cuf customers with an average price rating of 4.50 out of 5.

The chart and graph below show how customers in Cuf, Ohio, and the United States rated the affordability of their internet service.

Rated Affordability in Cuf

Alta Fiber3.673.66
Spectrum2.882.90
T-Mobile Home Internet4.544.09
Verizon4.003.45
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeCuf AffordabilityOhio AffordabilityNational AffordabilityFor Service
Alta Fiber (2) (39) (53)View Plans
Spectrum (1) (187) (1881)View Plans
T-Mobile Home Internet (0) (13) (322)View Plans
Verizon (0) (7) (783)View Plans
AT&T (0) (51) (1007)View Plans
HughesNet (0) (1) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Cuf Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Cuf below, including the metrics used and how Cuf compares to the rest of Cincinnati and nation.

Cuf ISP Report Card: B
Metric

(hover for details)
Cuf Ohio USA
72.89% 91.94% 71.53%
2,753 Mbps 2,619 Mbps 3,583 Mbps
6.7 6.3 7.1

 

Cuf Digital Connectivity Index: 65 / 100
Metric

(hover for details)
Cuf Ohio USA
2.1 2.5 2.7
11% 15% 15%
99% 96% 96%
91% 92% 91%
78% 81% 76%
107% 82% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Cuf ISP Report Card & Digital Connectivity Index

The ISP Report Card in Cuf is B, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Cuf is high with a score of 65 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Cuf have done a good job meeting the needs of its residents.

The Cuf ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

91% of Cuf households have an internet connection while having 72.89% availability. 78% of households have fiber, cable, or DSL, 9% have satellite, 0% are still on dial-up, and 6% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 78% of households have a broadband connection such as fiber, cable or DSL available to their home, 107% subscribe to it. A very large amount of Cuf residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Cuf?

Corryville, Cincinnati, OH

  • ISP Report Card: B
  • Digital Connectivity Index: 65 / 100
Mount Auburn, Cincinnati, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 64 / 100
Over-the-Rhine, Cincinnati, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 48 / 100

Clifton, Cincinnati, OH

  • ISP Report Card: A-
  • Digital Connectivity Index: 69 / 100
West End, Cincinnati, OH

  • ISP Report Card: C+
  • Digital Connectivity Index: 28 / 100
Avondale, Cincinnati, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 34 / 100

Walnut Hills, Cincinnati, OH

  • ISP Report Card: A-
  • Digital Connectivity Index: 50 / 100
Central Business District, Cincinnati, OH

  • ISP Report Card: B
  • Digital Connectivity Index: 76 / 100
South Fairmount, Cincinnati, OH

  • ISP Report Card: A-
  • Digital Connectivity Index: 55 / 100

How Much Speed does a Cuf Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Cuf is 2.1, which is smaller than the Cincinnati average of 2.5 and smaller than the national average of 2.7. Cuf’s average household income is $37,141 which is much lower than the Cincinnati average of $92,449 and much lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Cuf also has 71% of its population enrolled in school between the 6th grade and college level, this is higher than the Cincinnati average of 16%. Additionally, 11% of residents work from home, which is lower than the 15% of residents in Cincinnati who work from home. This and other factors you can see above show us that the community of Cuf has a high need for internet connectivity and speeds.

Compared to the rest of the country, Cuf households are much more technology-engaged. 99% of households have some sort of computing device, 89% have desktops or laptops in the home, and 98% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Cuf?

Alta Fiber in Cuf, Cincinnati, OH

Alta Fiber logo

Availability:

72.9%

Customer Rating:

4.0 of 5 stars

(53)

Avg. Download Speed

2,753 Mbps

Alta Fiber offers Fiber service to 72.9% of Cuf homes. Across the neighborhood, Alta Fiber has speeds up to 2,753 Mbps, with speeds from 1,000 Mpbs up to 3,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Alta Fiber. Alta Fiber is rated the same as other types of internet service available in Cuf from Alta Fiber in terms of customer satisfaction.

Spectrum Fiber in Cuf, Cincinnati, OH

Spectrum logo

Availability:

28.4%

Customer Rating:

3.4 of 5 stars

(199)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 28.4% of Cuf homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Spectrum Fiber. Spectrum Fiber is rated about the same as other types of internet service available in Cuf from Spectrum in terms of customer satisfaction.

Which Cable Internet Providers are Available in Cuf?

Spectrum Cable in Cuf, Cincinnati, OH

Spectrum logo

Availability:

70.6%

Customer Rating:

3.3 of 5 stars

(1681)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 70.6% of Cuf homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Spectrum Cable. Spectrum Cable is rated higher than other types of internet service available in Cuf from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Cuf?

Alta Fiber DSL in Cuf, Cincinnati, OH

Alta Fiber logo

Availability:

38.2%

Customer Rating:

0.0 of 5 stars

(0)

Avg. Download Speed

50 Mbps

Alta Fiber offers DSL service to 38.2% of Cuf homes. Across the neighborhood, Alta Fiber DSL has speeds up to 50 Mbps, with speeds from 50 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 10, with an average of 10 Mbps throughout the neighborhood. Alta Fiber DSL is rated other types of internet service available in Cuf from Alta Fiber in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Cuf?

T-Mobile Home Internet Fixed Wireless in Cuf, Cincinnati, OH

T-Mobile Home Internet logo

Availability:

70.6%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

69 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 70.6% of Cuf homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 69 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Cuf from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Cuf, Cincinnati, OH

Verizon logo

Availability:

69.6%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

965 Mbps

Verizon offers Fixed Wireless service to 69.6% of Cuf homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 965 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 72 Mbps throughout the neighborhood. Verizon Fixed Wireless is rated other types of internet service available in Cuf from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in Cuf, Cincinnati, OH

EarthLink logo

Availability:

69.5%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

47 Mbps

EarthLink offers Fixed Wireless service to 69.5% of Cuf homes. Across the neighborhood, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 47 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.9 Mbps throughout the neighborhood. EarthLink Fixed Wireless is rated other types of internet service available in Cuf from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Cuf, Cincinnati, OH

AT&T logo

Availability:

69.5%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

47 Mbps

AT&T offers Fixed Wireless service to 69.5% of Cuf homes. Across the neighborhood, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 47 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.9 Mbps throughout the neighborhood. AT&T Fixed Wireless is rated other types of internet service available in Cuf from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in Cuf?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Cuf is Spectrum.
  • The fastest internet provider should be Alta Fiber. Considering speed for the money and reliability in speeds, Alta Fiber may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Cuf is Spectrum.
  • Viasat, HughesNet, and Alta Fiber has the broadest coverage in Cuf, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Cuf compare to other cities with a similar population?

To see how Cuf stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Cuf’s B ISP Report Card and 65 / 100 Digital Connectivity Index.

South Southwest, San Antonio, TX

  • ISP Report Card: A
  • Digital Connectivity Index: 65 / 100
City Heights West, San Diego, CA

  • ISP Report Card: B+
  • Digital Connectivity Index: 78 / 100
Crawford, Chicago, IL

  • ISP Report Card: C
  • Digital Connectivity Index: 39 / 100

Creekside Park, The Woodlands, TX

  • ISP Report Card: A
  • Digital Connectivity Index: 97 / 100
Upper State, Santa Barbara, CA

  • ISP Report Card: B+
  • Digital Connectivity Index: 75 / 100
University, Denver, CO

  • ISP Report Card: B
  • Digital Connectivity Index: 72 / 100

Del Rio, Jacksonville, FL

  • ISP Report Card: A-
  • Digital Connectivity Index: 80 / 100
Tampa Palms, Tampa, FL

  • ISP Report Card: A-
  • Digital Connectivity Index: 81 / 100
Drnag, San Bernardino, CA

  • ISP Report Card: B
  • Digital Connectivity Index: 69 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Cuf

Customer Reviews

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George B

Alta Fiber

May 08, 2025

AltaFiber has been amazing. I recently moved to a new city in August to start law school and did not know which internet provider to use. I was recommended to use AltaFiber and have had such an amazing experience with them. The installation of my internet was quick, simple, and hassle-free. My internet runs relatively fast and I have never had an issue with it. Being a student, it is pretty affordable and allows me to play games with my friends with no interruptions.

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An Ohio Customer

Spectrum Fiber

October 10, 2023
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An Ohio Customer

Alta Fiber

March 21, 2023
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Hannah D

Omni Fiber

August 30, 2026

The most pathetic and worthless piece of shit company there is. My partner and I purchased our first home at the beginning of August and I called to set up Omni fiber (I work from home). The initial conversation went great - lady said it had already been set up in my area and we scheduled an appointment for a tech to come out and connect equipment. She said it would be a max 30 minute appointment. That call was on a Thursday and she scheduled the appointment for Sunday 2-5pm. I received texts to confirm the appointment however Sunday rolled around and no one showed up, texted, called or communicated. Until 8:45pm rolled around when I received a text saying he was on his way and could explain the delay. He showed up, walked around to look at something’s and said he couldn’t do anything because it has been disconnected and a bore would need to be made in our driveway/yard. He said I’d get a text in a few days. A week later I received a text that said I could call to reschedule the final installation appointment however a bore had not been made, there were still flags in my yard. I called anyway and was told a bore wasn’t needed as they did an aerial install with some cables or wires that ran to my house. Ok fine, the soonest available final install was an entire week out. That time comes and a lousy asshole named Castro shows up and is hanging out in our front yard, leaned up against our tree on the phone having a grand time laughing. 45 minutes go by and he finally starts working. An hour in and I realize his truck is no longer out front, he just left. I checked the backyard and his equipment was left in my grass. 45 minutes go by and he calls to say he has to go to a near by town to see if he can meet up with someone who has a router and modem because he didn’t have them. I asked him how the fuck he showed up for this installation without the 2 most needed pieces of equipment to finish the job? Anyway, he calls 20 minutes later and states they don’t have it either and he’d be back in the morning 9-10am to finish. I called immediately and spoke with someone who took all the information and said they escalated to a supervisor who’d call me back within 20 minutes. I waited an hour, no call. Go fucking figure. So I called back. Spoke with another individual who got me over to a supervisor immediately. A worthless one of course who said she “didn't know” to everything but she did make notes and sent them over for someone to call me asap the next morning. 9:30am following morning a manager calls me and says the tech will for sure be back out between 11am-2pm. I told her he said he’d be out between 9-10am? She said 11am-2pm was soonest available for him to return. 2:30pm and no one fucking showed. I called completely unhinged at this point and made it known if someone didn’t get out here and complete this job today, their equipment would be in the middle of the road and they could come pick it up then. From 2:30pm-5pm I was on the phone with an individual named Krista who was just as upset at my situation as I was and was willing to do whatever to help, something none of the other employees even attempted. I was on hold for quite awhile several times but I told her as long as there was a resolution, I’d stay on hold however long necessary. Eventually she reached dispatch and managers who were working to figure out the situation and get the job completed same day. There was no explanation or accountability for no one showing from 11am-2pm but she finally told me someone was on the way (20mins max). I waited and then got a call from a different lady at Omni who said the tech was outside waiting for me and she didn’t want me to miss him. I went outside and no one was there. She deeply apologized as their entire team knew about my situation as that point and checked his location. He was 2 blocks or streets away. She said she updated him and he’d be there in 5. No one fucking SHOWED!!!! I have these motherfuckers and hour before I called back and somehow reached Krista again who immediately reached back out to dispatch. She stayed on the phone with my until a different tech was in my driveway which took about 30 minutes. She had put in a request that a manager call me to speak with me about the entire situation. Didn’t ever get a call? Of course not because this is a company full of bitches who don’t want the confrontation or to take accountability or explain their bullshit. I did however tell them I would NOT be paying for the first 3 months after dealing with this and if they couldn’t accept that, to come get their shit and I’d go with a different company. I explained how much time they wasted of mine so I’d be wasting their money. She put in to give me 3 months free. A guy named John came out and finished the job. When places do shit like this to people, they have no fucking clue what issues they’re causing. Buying a first home and moving is stressful enough, on top of it I work from home and needed service asap.

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ed s

Spectrum Cable

August 07, 2026

service is ok but over priced price raised $10 each year for last two years no better service

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