9 Best Internet Providers in DeKalb County, TN

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in DeKalb County, TN for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local DeKalb County ratings may vary and are shown below.

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Who is the Best Internet Provider in DeKalb County, TN?

Verizon is the best internet provider in DeKalb County based on Tennessee customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Verizon had the best reviews at the local, state, and national levels versus all available providers in DeKalb County, making it a solid recommendation among providers with reviews. Verizon is an option for 60.34% of the county.

The chart and table below show average customer ratings from customers in DeKalb County, Tennessee, and customers throughout the country.

Top Rated Internet Providers in DeKalb County

Local, State, and National Ratings for all DeKalb County Internet Providers

Based on 186 reviews from Tennessee internet customers, Verizon is the best internet service provider for DeKalb County residents. Verizon was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in Tennessee, with 4.00 out of 5 stars and 62.6% coverage in DeKalb County.

At a national level, based on 5891 national reviews for any of the providers listed above, Ben Lomand Connect is rated higher than any other provider, with a rating of 4.86 out of 5.

Who is the Fastest Internet Provider in DeKalb County?

According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by XFINITY from Comcast. On the other hand, based on data provided by the internet providers to the FCC, Twin Lakes should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in DeKalb County

	ISP / Tech Type	Max Advertised Speed
	Twin Lakes	8,000 Mbps
	XFINITY from Comcast	1,200 Mbps
	Ben Lomand Connect	1,000 Mbps
	Spectrum	1,000 Mbps
	DTC Communications	1,000 Mbps
	Verizon	300 Mbps
	AT&T	100 Mbps
	EarthLink	100 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in DeKalb County

Based on data reported by DeKalb County ISPs to the FCC, the fastest speeds in the county are available through Twin Lakes. The company offers speeds up to 8,000 Mbps in DeKalb County. Therefore, the average customer can get up to 8,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the county rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in DeKalb County?

Tennessee customers rate Verizon as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Verizon received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. XFINITY from Comcast is rated in second place for affordability by the company’s DeKalb County customers with an average price rating of 3.00 out of 5.

The chart and graph below show how customers in DeKalb County, Tennessee, and the United States rated the affordability of their internet service.

Rated Affordability in DeKalb County

DeKalb County Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for DeKalb County below, including the metrics used and how DeKalb County compares to the rest of Tennessee and nation.

DeKalb County ISP Report Card: B

	Metric (hover for details)	DeKalb County	Tennessee	USA
	Fiber Availability Percent The percentage of households in DeKalb County that have a Fiber internet connection available to their home.	99.91%	80.72%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	1,343 Mbps	4,747 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for DeKalb County.	4.0	7.0	6.8

 

DeKalb County Digital Connectivity Index: 36 / 100

	Metric (hover for details)	DeKalb County	Tennessee	USA
	Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.4	2.5	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	7%	12%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	88%	94%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	80%	88%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	63%	72%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	63%	73%	76%

DeKalb County ISP Report Card & Digital Connectivity Index

The ISP Report Card in DeKalb County is B, which is comparable to other counties. The local demand for broadband internet connectivity in DeKalb County is high with a score of 36 / 100 in our Digital Connectivity Index. This means that internet service providers operating in DeKalb County have done a poor job meeting the needs of its residents.

The DeKalb County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

80% of DeKalb County households have an internet connection despite having 99.91% availability. 63% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 4% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 63% of households have a broadband connection such as fiber, cable or DSL available to their home, 63% subscribe to it. A moderate amount of DeKalb County residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Counties Compare to DeKalb County?

How Much Speed does a DeKalb County Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in DeKalb County is 2.4, which is smaller than the Tennessee average of 2.5 and smaller than the national average of 2.7. DeKalb County's average household income is $49,090 which is much lower than the Tennessee average of $76,490 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

DeKalb County also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the Tennessee average of 15%. Additionally, 7% of residents work from home, which is lower than the 12% of residents in Tennessee who work from home. This and other factors you can see above show us that the community of DeKalb County has a low need for internet connectivity and speeds.

Compared to the rest of the country, DeKalb County households are much more technology-disengaged. 88% of households have some sort of computing device, 69% have desktops or laptops in the home, and 85% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in DeKalb County?

Which Cable Internet Providers are Available in DeKalb County?

Which DSL Internet Providers are Available in DeKalb County?

Which Fixed Wireless and LTE Internet Providers are Available in DeKalb County?

Which ISP Should You Choose in DeKalb County?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in DeKalb County is Verizon.
• The fastest internet provider should be Twin Lakes. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in DeKalb County is Verizon.
• Viasat, HughesNet, and DTC Communications has the broadest coverage in DeKalb County, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does DeKalb County compare to other cities with a similar population?

To see how DeKalb County stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to DeKalb County's B ISP Report Card and 36 / 100 Digital Connectivity Index.