12 Best Internet Providers in Knox County, TN
Find internet availability by address in Knox County, TN
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Knox County ISP Report Card | Business Internet in Knox County
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Knox County ISP Report Card | A |
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Download Speed for Most Households | 7,044 Mbps |
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Number of Internet Service Providers | 12 |
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Real Knox County Customer Ratings | 24 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Knox County has 12 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Knox County.
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Knox County has 12 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Knox County.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
KUB Fiber
Connection
Customer Rating
Fiber
Above are the top 4 providers in Knox County, TN for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Knox County ratings may vary and are shown below.
Who is the Best Internet Provider in Knox County, TN?
KUB Fiber is the best internet provider in Knox County based on Tennessee customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, KUB Fiber had the best reviews at the local, state, and national levels versus all available providers in Knox County, making it a solid recommendation among providers with reviews. KUB Fiber is an option for 51.24% of the county.
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The chart and table below show average customer ratings from customers in Knox County, Tennessee, and customers throughout the country.
Top Rated Internet Providers in Knox County
Local, State, and National Ratings for all Knox County Internet Providers
| ISP / Tech Type | Knox County Overall | Tennessee Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| KUB Fiber | (5) | (5) | (5) | View Plans | ||
| T-Mobile Home Internet | (1) | (5) | (284) | View Plans | ||
| Verizon | (1) | (8) | (723) | View Plans | ||
| AT&T | (4) | (34) | (924) | View Plans | ||
| XFINITY |  (11) | (86) | (2164) | View Plans | ||
| Spectrum | (2) | (34) | (1738) | View Plans | ||
| HughesNet | (0) |  (1) |  (18) | View Plans | ||
| TDS | (0) | (2) | (28) | View Plans | ||
| Frontier | (0) |  (2) | (143) | View Plans | ||
| Viasat | (0) |  (1) |  (11) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| WOW! | (0) | (0) | (25) | View Plans | ||
| LCUB | (0) | (0) | (0) | View Plans |
Based on 178 reviews from Tennessee internet customers, KUB Fiber is the best internet service provider for Knox County residents. KUB Fiber was rated at an average of 4.60 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Tennessee, with 4.00 out of 5 stars and 76.8% coverage in Knox County.
At a national level, based on 6090 national reviews for any of the providers listed above, KUB Fiber is rated higher than any other provider, with a rating of 4.67 out of 5.
Which Providers are Available at my Home in Knox County?
a different provider.
Internet Availability Key
Speeds and coverage vary within the county, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Knox County?
Based on both FCC data and unbiased customer ratings in Knox County, the fastest internet in the county comes from KUB Fiber.
Data Reported to FCC by ISPs: Average Maximum Available in Knox County
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| KUB Fiber | 10,000 Mbps | ||
| TDS | 8,000 Mbps | ||
| Frontier Communications | 7,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| LCUB | 2,500 Mbps | ||
| XFINITY from Comcast | 2,000 Mbps | ||
| WOW! | 1,200 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Verizon | 1,000 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| US Cellular | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Knox County
| ISP / Tech Type | Knox County Speed | Tennessee Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (5) | (284) | View Plans | ||
| KUB Fiber | (5) | (5) | (5) | View Plans | ||
| Verizon | (1) | (8) | (723) | View Plans | ||
| XFINITY | (11) | (86) | (2164) | View Plans | ||
| AT&T | (4) | (34) | (924) | View Plans | ||
| Spectrum | (2) | (34) | (1738) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| TDS | (0) | (2) | (28) | View Plans | ||
| Frontier | (0) | (2) | (143) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| WOW! | (0) | (0) | (25) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| LCUB | (0) | (0) | (0) | View Plans |
Based on data reported by Knox County ISPs to the FCC, the fastest speeds in the county are available through KUB Fiber. The company offers speeds up to 10,000 Mbps in Knox County. Therefore, the average customer can get up to 10,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the county rated their satisfaction with internet speed highest with KUB Fiber. This indicates KUB Fiber reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Knox County?
Tennessee customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. KUB Fiber is rated in second place for affordability by the company’s Knox County customers with an average price rating of 4.80 out of 5.
The chart and graph below show how customers in Knox County, Tennessee, and the United States rated the affordability of their internet service.
Rated Affordability in Knox County
| ISP / Tech Type | Knox County Affordability | Tennessee Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (5) | (284) | View Plans | ||
| KUB Fiber | (5) | (5) | (5) | View Plans | ||
| Verizon | (1) | (8) | (723) | View Plans | ||
| AT&T | (4) | (34) | (924) | View Plans | ||
| XFINITY | (11) | (86) | (2164) | View Plans | ||
| Spectrum | (2) | (34) | (1738) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| TDS | (0) | (2) | (28) | View Plans | ||
| Frontier | (0) | (2) | (143) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| WOW! | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| LCUB | (0) | (0) | (0) | View Plans |
Knox County Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Knox County below, including the metrics used and how Knox County compares to the rest of Tennessee and nation.
| Metric
(hover for details)
|
Knox County | Tennessee | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Knox County that have a Fiber internet connection available to their home. | 93.07% | 80.72% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 7,044 Mbps | 4,747 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Knox County. | 9.7 | 7.0 | 6.8 |
| Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.5 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 13% | 12% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 95% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 89% | 88% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 76% | 72% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 77% | 73% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Knox County ISP Report Card & Digital Connectivity Index
The ISP Report Card in Knox County is A, which is better than other counties. The local demand for broadband internet connectivity in Knox County is high with a score of 64 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Knox County have done a good job meeting the needs of its residents.
The Knox County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
89% of Knox County households have an internet connection despite having 98.40% availability. 76% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 76% of households have a broadband connection such as fiber, cable or DSL available to their home, 77% subscribe to it. A large amount of Knox County residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Counties Compare to Knox County?
- ISP Report Card: B-
- Digital Connectivity Index: 58 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 47 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 48 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 41 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 49 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 23 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 45 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 45 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 51 / 100
How Much Speed does a Knox County Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Knox County is 2.5, which is smaller than the Tennessee average of 2.5 and smaller than the national average of 2.7. Knox County's average household income is $82,261 which is higher than the Tennessee average of $76,490 and higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.
Knox County also has 17% of its population enrolled in school between the 6th grade and college level, this is higher than the Tennessee average of 15%. Additionally, 13% of residents work from home, which is higher than the 12% of residents in Tennessee who work from home. This and other factors you can see above show us that the community of Knox County has a high need for internet connectivity and speeds.
Compared to the rest of the country, Knox County households are more technology-engaged. 95% of households have some sort of computing device, 82% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Knox County?
EarthLink Fiber in Knox County, TN
Availability:
61.8%
Customer Rating:
(5)
Avg. Download Speed
4,739 Mbps
EarthLink offers Fiber service to 61.8% of Knox County homes. Across the county, EarthLink Fiber has speeds up to 4,739 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Knox County from EarthLink in terms of customer satisfaction.
AT&T Fiber in Knox County, TN
Availability:
61.8%
Customer Rating:
(544)
Avg. Download Speed
4,739 Mbps
AT&T offers Fiber service to 61.8% of Knox County homes. Across the county, AT&T Fiber has speeds up to 4,739 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated higher than other types of internet service available in Knox County from AT&T in terms of customer satisfaction.
KUB Fiber in Knox County, TN
Availability:
51.2%
Customer Rating:
(5)
Avg. Download Speed
10,000 Mbps
KUB Fiber offers Fiber service to 51.2% of Knox County homes. Across the county, KUB Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
TDS Fiber in Knox County, TN
Availability:
17.8%
Customer Rating:
(13)
Avg. Download Speed
1,023 Mbps
TDS offers Fiber service to 17.8% of Knox County homes. Across the county, TDS Fiber has speeds up to 1,023 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for TDS Fiber. TDS Fiber is rated higher than other types of internet service available in Knox County from TDS in terms of customer satisfaction.
LCUB Fiber in Knox County, TN
Availability:
9.3%
Customer Rating:
(0)
Avg. Download Speed
2,500 Mbps
LCUB offers Fiber service to 9.3% of Knox County homes. Across the county, LCUB Fiber is the only type of service available from the company, with speeds up to 2,500 Mbps
Frontier Fiber in Knox County, TN
Availability:
7.1%
Customer Rating:
(110)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 7.1% of Knox County homes. Across the county, Frontier Fiber has speeds up to 7,000 Mbps
Spectrum Fiber in Knox County, TN
Availability:
1.3%
Customer Rating:
(203)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 1.3% of Knox County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
XFINITY Fiber in Knox County, TN
Availability:
1.1%
Customer Rating:
(302)
Avg. Download Speed
1,557 Mbps
XFINITY from Comcast offers Fiber service to 1.1% of Knox County homes. Across the county, XFINITY Fiber has speeds up to 1,557 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 225 Mbps throughout the county. XFINITY Fiber is rated about the same as other types of internet service available in Knox County from XFINITY in terms of customer satisfaction.
Which Cable Internet Providers are Available in Knox County?
XFINITY Cable in Knox County, TN
Availability:
89.7%
Customer Rating:
(1,910)
Avg. Download Speed
1,866 Mbps
XFINITY from Comcast offers Cable service to 89.7% of Knox County homes. Across the county, XFINITY Cable has speeds up to 1,866 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 214 Mbps throughout the county. XFINITY Cable is rated about the same as other types of internet service available in Knox County from XFINITY in terms of customer satisfaction.
WOW! Cable in Knox County, TN
Availability:
37.3%
Customer Rating:
(26)
Avg. Download Speed
1,200 Mbps
WOW! offers Cable service to 37.3% of Knox County homes. Across the county, WOW! Cable is the only type of service available from the company, with speeds up to 1,200 Mbps
Spectrum Cable in Knox County, TN
Availability:
12.3%
Customer Rating:
(1,618)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 12.3% of Knox County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Knox County?
EarthLink DSL in Knox County, TN
Availability:
70.2%
Customer Rating:
(4)
Avg. Download Speed
60 Mbps
EarthLink offers DSL service to 70.2% of Knox County homes. Across the county, EarthLink DSL has speeds up to 60 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the county. EarthLink DSL is rated the same as other types of internet service available in Knox County from EarthLink in terms of customer satisfaction.
AT&T DSL in Knox County, TN
Availability:
70.2%
Customer Rating:
(304)
Avg. Download Speed
60 Mbps
AT&T offers DSL service to 70.2% of Knox County homes. Across the county, AT&T DSL has speeds up to 60 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the county. AT&T DSL is rated about the same as other types of internet service available in Knox County from AT&T in terms of customer satisfaction.
Frontier DSL in Knox County, TN
Availability:
6.2%
Customer Rating:
(46)
Avg. Download Speed
23 Mbps
Frontier Communications offers DSL service to 6.2% of Knox County homes. Across the county, Frontier DSL has speeds up to 23 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.7 Mbps throughout the county. Frontier DSL is rated lower than other types of internet service available in Knox County from Frontier in terms of customer satisfaction.
TDS DSL in Knox County, TN
Availability:
5.0%
Customer Rating:
(5)
Avg. Download Speed
74 Mbps
TDS offers DSL service to 5.0% of Knox County homes. Across the county, TDS DSL has speeds up to 74 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 13 Mbps throughout the county. TDS DSL is rated lower than other types of internet service available in Knox County from TDS in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Knox County?
US Cellular Fixed Wireless in Knox County, TN
Availability:
98.0%
Customer Rating:
(0)
Avg. Download Speed
28 Mbps
US Cellular offers Fixed Wireless service to 98.0% of Knox County homes. Across the county, US Cellular Fixed Wireless is the only type of service available from the company, with speeds up to 28 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 3.9 Mbps throughout the county.
T-Mobile Home Internet Fixed Wireless in Knox County, TN
Availability:
96.7%
Customer Rating:
(0)
Avg. Download Speed
70 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 96.7% of Knox County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the county.
EarthLink Fixed Wireless in Knox County, TN
Availability:
90.9%
Customer Rating:
(0)
Avg. Download Speed
37 Mbps
EarthLink offers Fixed Wireless service to 90.9% of Knox County homes. Across the county, EarthLink Fixed Wireless has speeds up to 37 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.7 Mbps throughout the county.
AT&T Fixed Wireless in Knox County, TN
Availability:
90.9%
Customer Rating:
(0)
Avg. Download Speed
37 Mbps
AT&T offers Fixed Wireless service to 90.9% of Knox County homes. Across the county, AT&T Fixed Wireless has speeds up to 37 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.7 Mbps throughout the county.
Verizon Fixed Wireless in Knox County, TN
Availability:
76.8%
Customer Rating:
(0)
Avg. Download Speed
341 Mbps
Verizon offers Fixed Wireless service to 76.8% of Knox County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 341 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 23 Mbps throughout the county.
Which ISP Should You Choose in Knox County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Knox County is KUB Fiber.
- The fastest internet provider should be KUB Fiber. Considering speed for the money and reliability in speeds, KUB Fiber may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Knox County is T-Mobile Home Internet.
- Viasat, US Cellular, and HughesNet has the broadest coverage in Knox County, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Knox County compare to other cities with a similar population?
To see how Knox County stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Knox County's A ISP Report Card and 64 / 100 Digital Connectivity Index.
- ISP Report Card: B+
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B
- Digital Connectivity Index: 78 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 54 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 72 / 100
- ISP Report Card: B
- Digital Connectivity Index: 67 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 49 / 100
- ISP Report Card: B
- Digital Connectivity Index: 70 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 66 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 67 / 100