Best Internet Providers in Douglas, Chicago, IL
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Douglas, Chicago, IL
Douglas has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Douglas.
Ranks compare Douglas with the 135 neighborhoods in Chicago.
The Best Internet in Douglas, Chicago, IL at a Glance
Douglas Internet Providers, Ranked by Coverage, Speed and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Astound Broadband
Connection
Customer Rating
Fiber
Cable
XFINITY
Connection
Customer Rating
Cable
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Douglas ratings may vary and are shown below.
Who is the Best Internet Provider in Douglas, Chicago, IL?
T-Mobile Home Internet is the best internet provider in Douglas based on Illinois customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Douglas, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 92.47% of the neighborhood.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Douglas?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Douglas, Chicago
- Astound Broadband - cable coverage map
- XFINITY - cable coverage map
- Verizon - fixed wireless coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Astound Broadband - fiber coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- Zentro - fixed wireless coverage map
How Douglas Compares to the Rest of Chicago
Douglas's report card score is tied 69th of 135 and its connectivity index is tied 98th of 135.
| Measure | Douglas | Rank among neighborhoods in Chicago | Chicago | Cook County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 15.5% | Tied 81st of 135 | 40.1% | 39.1% | 71.5% | North Mayfair and Wicker Park (100.0%) |
| Average top speed | 1,627 Mbps | 104th of 135 | 2,907 Mbps | 2,635 Mbps | 3,486 Mbps | Schorsch (4,365 Mbps) |
| Providers at a typical address | 7.7 | Tied 48th of 135 | 7.5 | 7.4 | 7.1 | Bricktown and Near South Side (9.5) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 1.7 | Tied 127th of 135 | 2.7 | 2.6 | 2.7 | Garfield Manor (3.6) |
| Workers who work from home | 23% | Tied 38th of 135 | 17% | 18% | 15% | Andersonville (42%) |
| Homes with a computer, tablet or phone | 93% | Tied 87th of 135 | 96% | 95% | 96% | Gold Coast and Greektown (100%) |
| Homes with internet | 89% | Tied 67th of 135 | 92% | 91% | 91% | Andersonville and Bricktown and 3 more (97%) |
| Homes on fiber, cable or DSL | 68% | Tied 85th of 135 | 78% | 76% | 76% | Ravenswood Gardens (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 71% | Tied 88th of 135 | 83% | 80% | 81% | Greektown and Loop and 2 more (97%) |
| Median household income | $47,289 | 122nd of 135 | $102,722 | $94,315 | $93,246 | Wicker Park ($187,651) |
| Residents in school (6th grade to college) | 21% | Tied 6th of 135 | 16% | 16% | 16% | Hyde Park (37%) |
Fiber reaches 15.5% of homes in Douglas, against 40.1% across Chicago and 39.1% across Cook County. Households in Douglas are smaller than the US average (1.7 people against 2.7); 23% of workers work from home (US 15%); and the median household income is $47,289 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Douglas
Which Fiber Internet Providers are Available in Douglas?
EarthLink Fiber in Douglas, Chicago, IL
Availability:
12.1%
Customer Rating:
(6)
Avg. Download Speed
1,000 Mbps
EarthLink offers Fiber service to 12.1% of Douglas homes. Across the neighborhood, EarthLink Fiber has speeds up to 1,000 Mbps
AT&T Fiber in Douglas, Chicago, IL
Availability:
12.1%
Customer Rating:
(542)
Avg. Download Speed
1,000 Mbps
AT&T offers Fiber service to 12.1% of Douglas homes. Across the neighborhood, AT&T Fiber has speeds up to 1,000 Mbps
Astound Broadband Fiber in Douglas, Chicago, IL
Availability:
3.5%
Customer Rating:
(21)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Fiber service to 3.5% of Douglas homes. Across the neighborhood, Astound Broadband Fiber has speeds up to 1,500 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Douglas?
T-Mobile Home Internet Fixed Wireless in Douglas, Chicago, IL
Availability:
92.5%
Customer Rating:
(342)
Avg. Download Speed
72 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 92.5% of Douglas homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 72 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Douglas, Chicago, IL
Availability:
81.6%
Customer Rating:
(362)
Avg. Download Speed
456 Mbps
Verizon offers Fixed Wireless service to 81.6% of Douglas homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 456 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 34 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in Douglas, Chicago, IL
Availability:
80.4%
Customer Rating:
(4)
Avg. Download Speed
70 Mbps
EarthLink offers Fixed Wireless service to 80.4% of Douglas homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood.
AT&T Fixed Wireless in Douglas, Chicago, IL
Availability:
80.4%
Customer Rating:
(205)
Avg. Download Speed
70 Mbps
AT&T offers Fixed Wireless service to 80.4% of Douglas homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood.
Zentro Fixed Wireless in Douglas, Chicago, IL
Availability:
4.7%
Customer Rating:
(7)
Avg. Download Speed
500 Mbps
Zentro Internet offers Fixed Wireless service to 4.7% of Douglas homes. Across the neighborhood, Zentro Fixed Wireless is the only type of service available from the company, with speeds up to 500 Mbps
Which Cable Internet Providers are Available in Douglas?
Astound Broadband Cable in Douglas, Chicago, IL
Availability:
91.0%
Customer Rating:
(97)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Cable service to 91.0% of Douglas homes. Across the neighborhood, Astound Broadband Cable has speeds up to 1,500 Mbps
XFINITY Cable in Douglas, Chicago, IL
Availability:
84.8%
Customer Rating:
(2077)
Avg. Download Speed
1,439 Mbps
XFINITY from Comcast offers Cable service to 84.8% of Douglas homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 1,439 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 99 Mbps throughout the neighborhood.
Which DSL Internet Providers are Available in Douglas?
EarthLink DSL in Douglas, Chicago, IL
Availability:
95.0%
Customer Rating:
(5)
Avg. Download Speed
30 Mbps
EarthLink offers DSL service to 95.0% of Douglas homes. Across the neighborhood, EarthLink DSL has speeds up to 30 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.6 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in Douglas from EarthLink in terms of customer satisfaction.
AT&T DSL in Douglas, Chicago, IL
Availability:
95.0%
Customer Rating:
(304)
Avg. Download Speed
30 Mbps
AT&T offers DSL service to 95.0% of Douglas homes. Across the neighborhood, AT&T DSL has speeds up to 30 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.6 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Douglas from AT&T in terms of customer satisfaction.
How Douglas Compares to Its Neighbors
The 10 neighborhoods nearest to Douglas that have their own pages are all within 3 miles. Among them, Near South Side has the most homes with fiber (43.8%) and Locks the fewest (0.0%); Douglas has 15.5%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Douglas (this page) | 13,296 | 15.5% | 1,627 Mbps | 7.7 | C+ | 48/100 |
| Near South Side | 28,877 | 43.8% | 2,526 Mbps | 9.5 | B | 63/100 |
| Bridgeport | 26,873 | 12.1% | 1,337 Mbps | 6.3 | C | 66/100 |
| Grand Boulevard | 24,327 | 22.8% | 1,725 Mbps | 7.4 | C+ | 48/100 |
| Kenwood | 19,116 | 43.6% | 2,417 Mbps | 6.5 | B- | 55/100 |
| Armour Square | 13,816 | 4.9% | 1,356 Mbps | 6.9 | C | 42/100 |
| Pilsen | 9,468 | 1.8% | 1,678 Mbps | 5.5 | C- | 63/100 |
| Bronzeville | 7,257 | 27.9% | 2,208 Mbps | 8.1 | B- | 66/100 |
| Locks | 6,874 | 0.0% | 1,681 Mbps | 6.9 | C | 72/100 |
| Oakland | 6,799 | 12.3% | 1,724 Mbps | 7.1 | C+ | 43/100 |
| Canaryville | 4,618 | 22.5% | 1,481 Mbps | 6.8 | C+ | 70/100 |
Who is the Fastest Internet Provider in Douglas?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Astound Broadband should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Douglas
| XFINITY from Comcast | 2,000 |
|---|---|
| Astound Broadband | 1,500 |
| AT&T | 1,000 |
| EarthLink | 1,000 |
| Verizon | 1,000 |
| Zentro Internet | 500 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Douglas. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Douglas Internet Providers
Based on 315 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for Douglas residents. T-Mobile Home Internet was rated at an average of 3.94 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Illinois, with 3.53 out of 5 stars and 95.7% coverage in Douglas.
At a national level, based on 4734 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Douglas Internet Providers
The table below shows average customer ratings from customers in Douglas, Illinois, and customers throughout the country.
| ISP / Tech Type | Douglas Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (1) | (18) | (342) | View Plans | ||
| Astound Broadband |  (0) | (21) | (122) | View Plans | ||
| AT&T | (0) | (51) | (1051) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Zentro | (0) | (6) | (9) | View Plans | ||
| XFINITY | (1) | (210) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans |
Customer Ratings for Internet Provider Speeds in Douglas
Based on data reported by Douglas ISPs to the FCC, the fastest speeds in the neighborhood are available through Astound Broadband. The company offers speeds up to 1,500 Mbps in Douglas. Therefore, the average customer can get up to 1,500 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Douglas Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (18) | (342) | View Plans | ||
| Astound Broadband | (0) | (21) | (122) | View Plans | ||
| AT&T | (0) | (51) | (1051) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Zentro | (0) | (6) | (9) | View Plans | ||
| XFINITY | (1) | (210) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Who is the Cheapest Internet Provider in Douglas?
Of the providers in Douglas, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Douglas where enough of them have reviewed a provider, otherwise across Illinois or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 3.43 out of 5 for price, which is lower than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.00 out of 5.
The table below shows how customers in Douglas, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in Douglas
| ISP / Tech Type | Douglas Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (18) | (342) | View Plans | ||
| Astound Broadband | (0) | (21) | (122) | View Plans | ||
| AT&T | (0) | (51) | (1051) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Zentro | (0) | (6) | (9) | View Plans | ||
| XFINITY | (1) | (210) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Reviews for Internet Service Providers in Illinois
Customer Reviews
An Illinois Customer
T-Mobile Home Internet Fixed Wireless
September 16, 2025 Overall I'm very happy with T-Mobile home internet. It's substantially cheaper than what I was paying to Comcast before. The service is faster and I've only ever had a couple of very brief outages vs much more frequent issues with Comcast. On the odd occasion I've had to call T-Mobile, they have been helpful and accommodating, which is also a very nice improvement over Comcast's typically surly and disaffected employees. I've recommended T-Mobile home internet to multiple people.
John S.
XFINITY Cable
August 20, 2024 Xfinity is an interesting internet service provider. When I first started with them they were great. I was paying what I thought was a fair price for the service. The service was reliable and I had no complaints. After a year everything began to change. The price shot up, I was unknowingly on a promo rated plan, and I was unhappy. I had to wait on hold for a long time for the customer service agent to tell me that my promotion ran out and that this was the new pricing. Without any notice this change was rather irritating. More time passed and eventually they decided to raise my rate again. This act was also not accompanied by any notification or communication. I honestly would love to jump ship, but unfortunately, they are the sole provider in my building.
ISPReports User
Pavlov Media Fiber
November 13, 2026 Carol
McDonough Telephone Cooperative Fiber
October 26, 2026 Fast, friendly service. Appreciate being able to get quick help by calling. Actually get a person on the phone
ISPReports User
McDonough Telephone Cooperative Fiber
October 09, 2026 Rate your provider
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Which ISP Should You Choose in Douglas?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Douglas is T-Mobile Home Internet.
- The fastest internet provider should be Astound Broadband. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Douglas is AT&T.
- Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Douglas, available to 95.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.