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7 Best Internet Providers in Downtown Ashtabula, Ashtabula, OH

Find internet availability by address in Downtown Ashtabula, Ashtabula, OH

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Downtown Ashtabula ISP Report Card | Business Internet in Downtown Ashtabula

Downtown Ashtabula ISP Report at a Glance
ISP grade Downtown Ashtabula ISP Report Card B+
Average speed Download Speed for Most Households 1,821 Mbps
ISP count Number of Internet Service Providers 7
Customer review count Real Downtown Ashtabula Customer Ratings 3

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Downtown Ashtabula has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Downtown Ashtabula.

Downtown Ashtabula overview

▼

Downtown Ashtabula has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Downtown Ashtabula.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Windstream

Windstream logo

Availability:

99.7%

Customer Rating:

3.3 of 5 stars

(95)

View Plans

1-866-558-4090 Price: $19.99 - $79.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Ashtabula.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Ashtabula residents, weighted by block population.

Customer Rating

Fiber

99.7%

1,821 Mbps

2,000 Mbps

Fiber: 3.9 of 5 stars

(38)

DSL

87.1%

91 Mbps

300 Mbps

DSL: 3.0 of 5 stars

(51)

Spectrum

Spectrum logo

Availability:

99.4%

Customer Rating:

3.3 of 5 stars

(1881)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Ashtabula.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Ashtabula residents, weighted by block population.

Customer Rating

Fiber

11.2%

1,000 Mbps

1,000 Mbps

Fiber: 3.4 of 5 stars

(199)

Cable

99.4%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1681)

Greatwave Communications

Greatwave Communications logo

Availability:

48.3%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: $55.00 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Ashtabula.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Ashtabula residents, weighted by block population.

Customer Rating

Fiber

48.3%

600 Mbps

600 Mbps

Fiber: 0.0 of 5 stars

(0)

EarthLink

EarthLink logo

Availability:

45.1%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Ashtabula.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Ashtabula residents, weighted by block population.

Customer Rating

Fixed Wireless

45.1%

25 Mbps

25 Mbps

Wireless: 3.3 of 5 stars

(4)

Above are the top 4 providers in Downtown Ashtabula, Ashtabula, OH for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

97.7%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Ashtabula.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Ashtabula residents, weighted by block population.

Customer Rating

Fixed Wireless

97.7%

59 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Verizon

Verizon logo

Availability:

93.3%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Ashtabula.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Ashtabula residents, weighted by block population.

Customer Rating

Fixed Wireless

93.3%

252 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

AT&T

AT&T logo

Availability:

45.1%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Ashtabula.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Ashtabula residents, weighted by block population.

Customer Rating

Fixed Wireless

45.1%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(196)

Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Downtown Ashtabula residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown Ashtabula ratings may vary and are shown below.

Who is the Best Internet Provider in Downtown Ashtabula, Ashtabula, OH?

Windstream is the highest-rated internet provider in Downtown Ashtabula based on 265 Ohio customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Downtown Ashtabula, Ohio, and customers throughout the country.

Top Rated Internet Providers in Downtown Ashtabula

Windstream3.863.34
Spectrum3.353.27
T-Mobile Home Internet4.694.04
Verizon3.863.77
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Downtown Ashtabula Internet Providers

ISP / Tech TypeDowntown Ashtabula OverallOhio OverallNational OverallFor Service
Windstream (1) (7) (95)View Plans
Spectrum (2) (187) (1881)View Plans
T-Mobile Home Internet (0) (13) (322)View Plans
Verizon (0) (7) (783)View Plans
AT&T (0) (51) (1007)View Plans
HughesNet (0) (1) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
Greatwave Communications (0) (0) (0)View Plans

Based on 265 reviews from Ohio internet customers, Windstream is the best internet service provider for Downtown Ashtabula residents. Windstream was rated at an average of 3.86 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Ohio, with 3.47 out of 5 stars and 45.1% coverage in Downtown Ashtabula.

At a national level, based on 4103 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Downtown Ashtabula?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Downtown Ashtabula, Ashtabula, OH map of internet availability

 

Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Downtown Ashtabula?

Based on both FCC data and unbiased customer ratings in Downtown Ashtabula, the fastest internet in the neighborhood comes from Windstream.

Data Reported to FCC by ISPs: Average Maximum Available in Downtown Ashtabula

Max Advertised Speed in Downtown Ashtabula, Ashtabula, OH

Windstream2,000 Mbps
Spectrum1,000 Mbps
GreatWave Communications600 Mbps
Verizon300 Mbps
T-Mobile Home Internet100 Mbps
AT&T25 Mbps
EarthLink25 Mbps

ISP / Tech TypeMax Advertised Speed
Windstream2,000 Mbps
Spectrum1,000 Mbps
Greatwave Communications600 Mbps
Verizon300 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
AT&T25 Mbps
EarthLink25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Downtown Ashtabula

Windstream3.573.40
Spectrum3.683.61
T-Mobile Home Internet4.463.96
Verizon4.003.98
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeDowntown Ashtabula SpeedOhio SpeedNational SpeedFor Service
Windstream (1) (7) (95)View Plans
Spectrum (2) (187) (1881)View Plans
T-Mobile Home Internet (0) (13) (322)View Plans
Verizon (0) (7) (783)View Plans
AT&T (0) (51) (1007)View Plans
HughesNet (0) (1) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
Greatwave Communications (0) (0) (0)View Plans

Based on data reported by Downtown Ashtabula ISPs to the FCC, the fastest speeds in the neighborhood are available through Windstream. The company offers speeds up to 2,000 Mbps in Downtown Ashtabula. Therefore, the average customer can get up to 1,821 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with Windstream. This indicates Windstream reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Downtown Ashtabula?

Ohio customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 3.29 out of 5, which is lower than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Downtown Ashtabula customers with an average price rating of 4.54 out of 5.

The chart and graph below show how customers in Downtown Ashtabula, Ohio, and the United States rated the affordability of their internet service.

Rated Affordability in Downtown Ashtabula

Windstream3.573.05
Spectrum2.882.90
T-Mobile Home Internet4.544.09
Verizon4.003.45
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeDowntown Ashtabula AffordabilityOhio AffordabilityNational AffordabilityFor Service
Windstream (1) (7) (95)View Plans
Spectrum (2) (187) (1881)View Plans
T-Mobile Home Internet (0) (13) (322)View Plans
Verizon (0) (7) (783)View Plans
AT&T (0) (51) (1007)View Plans
HughesNet (0) (1) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
Greatwave Communications (0) (0) (0)View Plans

Downtown Ashtabula Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Downtown Ashtabula below, including the metrics used and how Downtown Ashtabula compares to the rest of Ashtabula and nation.

Downtown Ashtabula ISP Report Card: B+
Metric

(hover for details)
Downtown Ashtabula Ohio USA
99.68% 90.22% 71.53%
1,821 Mbps 1,870 Mbps 3,583 Mbps
6.3 5.8 7.1

 

Downtown Ashtabula Digital Connectivity Index: 36 / 100
Metric

(hover for details)
Downtown Ashtabula Ohio USA
2.2 2.3 2.7
4% 6% 15%
92% 94% 96%
84% 90% 91%
70% 75% 76%
71% 75% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Downtown Ashtabula ISP Report Card & Digital Connectivity Index

The ISP Report Card in Downtown Ashtabula is B+, which is comparable to other neighborhoods. The local demand for broadband internet connectivity in Downtown Ashtabula is high with a score of 36 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Downtown Ashtabula have done a poor job meeting the needs of its residents.

The Downtown Ashtabula ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

84% of Downtown Ashtabula households have an internet connection despite having 99.68% availability. 70% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 70% of households have a broadband connection such as fiber, cable or DSL available to their home, 71% subscribe to it. A moderate amount of Downtown Ashtabula residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Downtown Ashtabula?

Harbor, Ashtabula, OH

  • ISP Report Card: B-
  • Digital Connectivity Index: 55 / 100
Downtown Geneva, Geneva, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 51 / 100
Downtown Conneaut, Conneaut, OH

  • ISP Report Card: B
  • Digital Connectivity Index: 56 / 100

Robbins Blass, Erie, PA

  • ISP Report Card: C
  • Digital Connectivity Index: 59 / 100
Bayfront, Erie, PA

  • ISP Report Card: D+
  • Digital Connectivity Index: 49 / 100
West Side Squires, Erie, PA

  • ISP Report Card: D+
  • Digital Connectivity Index: 49 / 100

Little Italy, Erie, PA

  • ISP Report Card: D+
  • Digital Connectivity Index: 20 / 100
Downtown Erie, Erie, PA

  • ISP Report Card: C
  • Digital Connectivity Index: 28 / 100
Marvintown, Erie, PA

  • ISP Report Card: C
  • Digital Connectivity Index: 69 / 100

How Much Speed does a Downtown Ashtabula Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Downtown Ashtabula is 2.2, which is smaller than the Ashtabula average of 2.3 and smaller than the national average of 2.7. Downtown Ashtabula’s average household income is $43,822 which is lower than the Ashtabula average of $55,893 and much lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Downtown Ashtabula also has 7% of its population enrolled in school between the 6th grade and college level, this is lower than the Ashtabula average of 10%. Additionally, 4% of residents work from home, which is lower than the 6% of residents in Ashtabula who work from home. This and other factors you can see above show us that the community of Downtown Ashtabula has a low need for internet connectivity and speeds.

Compared to the rest of the country, Downtown Ashtabula households are more technology-disengaged. 92% of households have some sort of computing device, 57% have desktops or laptops in the home, and 87% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Downtown Ashtabula?

Windstream Fiber in Downtown Ashtabula, Ashtabula, OH

Windstream logo

Availability:

99.7%

Customer Rating:

3.9 of 5 stars

(38)

Avg. Download Speed

1,821 Mbps

Windstream offers Fiber service to 99.7% of Downtown Ashtabula homes. Across the neighborhood, Windstream Fiber has speeds up to 1,821 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Windstream Fiber. Windstream Fiber is rated lower than other types of internet service available in Downtown Ashtabula from Windstream in terms of customer satisfaction.

Greatwave Communications Fiber in Downtown Ashtabula, Ashtabula, OH

Greatwave Communications logo

Availability:

48.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

600 Mbps

Greatwave Communications offers Fiber service to 48.3% of Downtown Ashtabula homes. Across the neighborhood, Greatwave Communications Fiber is the only type of service available from the company, with speeds up to 600 Mbps, with speeds from 600 Mpbs up to 600 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Greatwave Communications Fiber. Greatwave Communications Fiber is rated other types of internet service available in Downtown Ashtabula from Greatwave Communications in terms of customer satisfaction.

Spectrum Fiber in Downtown Ashtabula, Ashtabula, OH

Spectrum logo

Availability:

11.2%

Customer Rating:

3.4 of 5 stars

(199)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 11.2% of Downtown Ashtabula homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 500, with an average of 500 Mbps throughout the neighborhood. Spectrum Fiber is rated about the same as other types of internet service available in Downtown Ashtabula from Spectrum in terms of customer satisfaction.

Which Cable Internet Providers are Available in Downtown Ashtabula?

Spectrum Cable in Downtown Ashtabula, Ashtabula, OH

Spectrum logo

Availability:

99.4%

Customer Rating:

3.3 of 5 stars

(1681)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 99.4% of Downtown Ashtabula homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 386 Mbps throughout the neighborhood. Spectrum Cable is rated higher than other types of internet service available in Downtown Ashtabula from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Downtown Ashtabula?

Windstream DSL in Downtown Ashtabula, Ashtabula, OH

Windstream logo

Availability:

87.1%

Customer Rating:

3.0 of 5 stars

(51)

Avg. Download Speed

91 Mbps

Windstream offers DSL service to 87.1% of Downtown Ashtabula homes. Across the neighborhood, Windstream DSL has speeds up to 91 Mbps, with speeds from 10 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 10 Mbps throughout the neighborhood. Windstream DSL is rated higher than other types of internet service available in Downtown Ashtabula from Windstream in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Downtown Ashtabula?

T-Mobile Home Internet Fixed Wireless in Downtown Ashtabula, Ashtabula, OH

T-Mobile Home Internet logo

Availability:

97.7%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

59 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 97.7% of Downtown Ashtabula homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 59 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the neighborhood. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Downtown Ashtabula from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Downtown Ashtabula, Ashtabula, OH

Verizon logo

Availability:

93.3%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

252 Mbps

Verizon offers Fixed Wireless service to 93.3% of Downtown Ashtabula homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 252 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the neighborhood. Verizon Fixed Wireless is rated other types of internet service available in Downtown Ashtabula from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in Downtown Ashtabula, Ashtabula, OH

EarthLink logo

Availability:

45.1%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

25 Mbps

EarthLink offers Fixed Wireless service to 45.1% of Downtown Ashtabula homes. Across the neighborhood, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the neighborhood. EarthLink Fixed Wireless is rated other types of internet service available in Downtown Ashtabula from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Downtown Ashtabula, Ashtabula, OH

AT&T logo

Availability:

45.1%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

25 Mbps

AT&T offers Fixed Wireless service to 45.1% of Downtown Ashtabula homes. Across the neighborhood, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the neighborhood. AT&T Fixed Wireless is rated other types of internet service available in Downtown Ashtabula from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in Downtown Ashtabula?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Downtown Ashtabula is Windstream.
  • The fastest internet provider should be Windstream. Considering speed for the money and reliability in speeds, Windstream may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Downtown Ashtabula is AT&T.
  • Windstream, Viasat, and HughesNet has the broadest coverage in Downtown Ashtabula, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Downtown Ashtabula compare to other cities with a similar population?

To see how Downtown Ashtabula stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Downtown Ashtabula’s B+ ISP Report Card and 36 / 100 Digital Connectivity Index.

Melrose Park, Fort Lauderdale, FL

  • ISP Report Card: A
  • Digital Connectivity Index: 72 / 100
Parcelas Nueva Vida, Ponce, PR

  • ISP Report Card: B+
  • Digital Connectivity Index: 29 / 100
Orem North, Orem, UT

  • ISP Report Card: A+
  • Digital Connectivity Index: 87 / 100

Orange County Great Park, Irvine, CA

  • ISP Report Card: A-
  • Digital Connectivity Index: 96 / 100
Old Town-Chinatown, Portland, OR

  • ISP Report Card: B-
  • Digital Connectivity Index: 31 / 100
Oakland-Winchell, Kalamazoo, MI

  • ISP Report Card: A
  • Digital Connectivity Index: 77 / 100

Oak Park, Jeffersonville, IN

  • ISP Report Card: A-
  • Digital Connectivity Index: 68 / 100
Northside Community, Chattanooga, TN

  • ISP Report Card: A
  • Digital Connectivity Index: 56 / 100
North Riverside, Wichita, KS

  • ISP Report Card: A
  • Digital Connectivity Index: 58 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Downtown Ashtabula

Customer Reviews

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Douglas D.

Windstream Fiber

October 18, 2023

Windstream is the only other ISP in my area, aside from Spectrum. Their service may not be the best, but when it's working it's fairly reliable. I have had numerous issues with their Modem Router, and Customer Service on more than one occasion. At one point my household didn't have internet for over a month because they put our service on "vacation", which we never asked for nor was there reason to do so. They wouldn't change it for whatever reason for weeks, despite our pleas to fix it sooner. That's just the worst case we've ever had with them. I wouldn't rate them overly because of that, but overall, their service does speak for itself.

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Plan Pricing:
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Overall Rating:

An Ohio Customer

Spectrum Cable

May 16, 2023
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An Ohio Customer

Spectrum Cable

March 26, 2023

Around my area it is usually Spectrum or Windstream/Kinectic. Neither of these are good providers. I spent 6 weeks trying to get my service moved into my new house because Spectrum hires unqualified people to work out of their homes. When I first tried to get my service transferred, the technician said "oops" then blamed her dog for her mistake. I didn't know what happened, but found out instead of transferring the service on the specified date, she disconnected the service without telling me. I didn't find out until IO hung up.

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Hannah D

Omni Fiber

August 30, 2026

The most pathetic and worthless piece of shit company there is. My partner and I purchased our first home at the beginning of August and I called to set up Omni fiber (I work from home). The initial conversation went great - lady said it had already been set up in my area and we scheduled an appointment for a tech to come out and connect equipment. She said it would be a max 30 minute appointment. That call was on a Thursday and she scheduled the appointment for Sunday 2-5pm. I received texts to confirm the appointment however Sunday rolled around and no one showed up, texted, called or communicated. Until 8:45pm rolled around when I received a text saying he was on his way and could explain the delay. He showed up, walked around to look at something’s and said he couldn’t do anything because it has been disconnected and a bore would need to be made in our driveway/yard. He said I’d get a text in a few days. A week later I received a text that said I could call to reschedule the final installation appointment however a bore had not been made, there were still flags in my yard. I called anyway and was told a bore wasn’t needed as they did an aerial install with some cables or wires that ran to my house. Ok fine, the soonest available final install was an entire week out. That time comes and a lousy asshole named Castro shows up and is hanging out in our front yard, leaned up against our tree on the phone having a grand time laughing. 45 minutes go by and he finally starts working. An hour in and I realize his truck is no longer out front, he just left. I checked the backyard and his equipment was left in my grass. 45 minutes go by and he calls to say he has to go to a near by town to see if he can meet up with someone who has a router and modem because he didn’t have them. I asked him how the fuck he showed up for this installation without the 2 most needed pieces of equipment to finish the job? Anyway, he calls 20 minutes later and states they don’t have it either and he’d be back in the morning 9-10am to finish. I called immediately and spoke with someone who took all the information and said they escalated to a supervisor who’d call me back within 20 minutes. I waited an hour, no call. Go fucking figure. So I called back. Spoke with another individual who got me over to a supervisor immediately. A worthless one of course who said she “didn't know” to everything but she did make notes and sent them over for someone to call me asap the next morning. 9:30am following morning a manager calls me and says the tech will for sure be back out between 11am-2pm. I told her he said he’d be out between 9-10am? She said 11am-2pm was soonest available for him to return. 2:30pm and no one fucking showed. I called completely unhinged at this point and made it known if someone didn’t get out here and complete this job today, their equipment would be in the middle of the road and they could come pick it up then. From 2:30pm-5pm I was on the phone with an individual named Krista who was just as upset at my situation as I was and was willing to do whatever to help, something none of the other employees even attempted. I was on hold for quite awhile several times but I told her as long as there was a resolution, I’d stay on hold however long necessary. Eventually she reached dispatch and managers who were working to figure out the situation and get the job completed same day. There was no explanation or accountability for no one showing from 11am-2pm but she finally told me someone was on the way (20mins max). I waited and then got a call from a different lady at Omni who said the tech was outside waiting for me and she didn’t want me to miss him. I went outside and no one was there. She deeply apologized as their entire team knew about my situation as that point and checked his location. He was 2 blocks or streets away. She said she updated him and he’d be there in 5. No one fucking SHOWED!!!! I have these motherfuckers and hour before I called back and somehow reached Krista again who immediately reached back out to dispatch. She stayed on the phone with my until a different tech was in my driveway which took about 30 minutes. She had put in a request that a manager call me to speak with me about the entire situation. Didn’t ever get a call? Of course not because this is a company full of bitches who don’t want the confrontation or to take accountability or explain their bullshit. I did however tell them I would NOT be paying for the first 3 months after dealing with this and if they couldn’t accept that, to come get their shit and I’d go with a different company. I explained how much time they wasted of mine so I’d be wasting their money. She put in to give me 3 months free. A guy named John came out and finished the job. When places do shit like this to people, they have no fucking clue what issues they’re causing. Buying a first home and moving is stressful enough, on top of it I work from home and needed service asap.

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ed s

Spectrum Cable

August 07, 2026

service is ok but over priced price raised $10 each year for last two years no better service

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