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8 Best Internet Providers in Ashtabula, OH

Find internet availability by address in Ashtabula, OH

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Ashtabula ISP Report Card | Business Internet in Ashtabula

Ashtabula ISP Report at a Glance
ISP grade Ashtabula ISP Report Card B-
Average speed Download Speed for Most Households 1,870 Mbps
ISP count Number of Internet Service Providers 8
Customer review count Real Ashtabula Customer Ratings 3

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Ashtabula has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Ashtabula.

Ashtabula overview

▼

Ashtabula has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Ashtabula.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

98.0%

Customer Rating:

3.3 of 5 stars

(1881)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Ashtabula.

Max Download Speed InfoCalculated from the maximum speeds available to most Ashtabula residents, weighted by block population.

Customer Rating

Fiber

5.0%

1,000 Mbps

1,000 Mbps

Fiber: 3.4 of 5 stars

(199)

Cable

98.0%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1681)

Windstream

Windstream logo

Availability:

98.2%

Customer Rating:

3.3 of 5 stars

(95)

View Plans

1-866-558-4090 Price: $19.99 - $79.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Ashtabula.

Max Download Speed InfoCalculated from the maximum speeds available to most Ashtabula residents, weighted by block population.

Customer Rating

Fiber

90.2%

1,963 Mbps

2,000 Mbps

Fiber: 3.9 of 5 stars

(38)

DSL

75.4%

94 Mbps

300 Mbps

DSL: 3.0 of 5 stars

(51)

Greatwave Communications

Greatwave Communications logo

Availability:

13.4%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: $55.00 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Ashtabula.

Max Download Speed InfoCalculated from the maximum speeds available to most Ashtabula residents, weighted by block population.

Customer Rating

Fiber

13.4%

600 Mbps

600 Mbps

Fiber: 0.0 of 5 stars

(0)

Zito

Zito logo

Availability:

2.3%

Customer Rating:

1.8 of 5 stars

(27)

View Plans

Price: $35.00 - $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Ashtabula.

Max Download Speed InfoCalculated from the maximum speeds available to most Ashtabula residents, weighted by block population.

Customer Rating

Cable

2.3%

1,000 Mbps

1,000 Mbps

Cable: 1.4 of 5 stars

(21)

Above are the top 4 providers in Ashtabula, OH for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

EarthLink

EarthLink logo

Availability:

55.2%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Ashtabula.

Max Download Speed InfoCalculated from the maximum speeds available to most Ashtabula residents, weighted by block population.

Customer Rating

Fixed Wireless

55.2%

41 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

96.8%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Ashtabula.

Max Download Speed InfoCalculated from the maximum speeds available to most Ashtabula residents, weighted by block population.

Customer Rating

Fixed Wireless

96.8%

69 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Verizon

Verizon logo

Availability:

91.7%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Ashtabula.

Max Download Speed InfoCalculated from the maximum speeds available to most Ashtabula residents, weighted by block population.

Customer Rating

Fixed Wireless

91.7%

223 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

AT&T

AT&T logo

Availability:

55.2%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Ashtabula.

Max Download Speed InfoCalculated from the maximum speeds available to most Ashtabula residents, weighted by block population.

Customer Rating

Fixed Wireless

55.2%

41 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Ashtabula residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Ashtabula ratings may vary and are shown below.

Who is the Best Internet Provider in Ashtabula, OH?

Windstream is the highest-rated internet provider in Ashtabula based on 266 Ohio customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Ashtabula, Ohio, and customers throughout the country.

Top Rated Internet Providers in Ashtabula

Windstream3.863.34
Spectrum3.353.27
Zito1.001.78
T-Mobile Home Internet4.694.04
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Ashtabula Internet Providers

ISP / Tech TypeAshtabula OverallOhio OverallNational OverallFor Service
Windstream (1) (7) (95)View Plans
Spectrum (2) (187) (1881)View Plans
T-Mobile Home Internet (0) (13) (322)View Plans
Verizon (0) (7) (783)View Plans
AT&T (0) (51) (1007)View Plans
HughesNet (0) (1) (24)View Plans
Zito (0) (1) (27)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
Greatwave Communications (0) (0) (0)View Plans

Based on 266 reviews from Ohio internet customers, Windstream is the best internet service provider for Ashtabula residents. Windstream was rated at an average of 3.86 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Ohio, with 3.47 out of 5 stars and 55.2% coverage in Ashtabula.

At a national level, based on 4130 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Ashtabula?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Ashtabula, OH map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Ashtabula?

Based on both FCC data and unbiased customer ratings in Ashtabula, the fastest internet in the city comes from Windstream.

Data Reported to FCC by ISPs: Average Maximum Available in Ashtabula

Max Advertised Speed in Ashtabula, OH

Windstream2,000 Mbps
Spectrum1,000 Mbps
Zito1,000 Mbps
GreatWave Communications600 Mbps
Verizon300 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
Windstream2,000 Mbps
Zito Media1,000 Mbps
Spectrum1,000 Mbps
Greatwave Communications600 Mbps
Verizon300 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Ashtabula

Spectrum3.683.61
Windstream3.573.40
Zito1.002.41
T-Mobile Home Internet4.463.96
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeAshtabula SpeedOhio SpeedNational SpeedFor Service
Spectrum (2) (187) (1881)View Plans
Windstream (1) (7) (95)View Plans
T-Mobile Home Internet (0) (13) (322)View Plans
Verizon (0) (7) (783)View Plans
AT&T (0) (51) (1007)View Plans
Zito (0) (1) (27)View Plans
HughesNet (0) (1) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
Greatwave Communications (0) (0) (0)View Plans

Based on data reported by Ashtabula ISPs to the FCC, the fastest speeds in the city are available through Windstream. The company offers speeds up to 2,000 Mbps in Ashtabula. Therefore, the average customer can get up to 1,814 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Windstream. This indicates Windstream reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Ashtabula?

Ohio customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 3.29 out of 5, which is lower than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Ashtabula customers with an average price rating of 4.54 out of 5.

The chart and graph below show how customers in Ashtabula, Ohio, and the United States rated the affordability of their internet service.

Rated Affordability in Ashtabula

Windstream3.573.05
Spectrum2.882.90
Zito1.002.44
T-Mobile Home Internet4.544.09
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeAshtabula AffordabilityOhio AffordabilityNational AffordabilityFor Service
Windstream (1) (7) (95)View Plans
Spectrum (2) (187) (1881)View Plans
T-Mobile Home Internet (0) (13) (322)View Plans
Verizon (0) (7) (783)View Plans
AT&T (0) (51) (1007)View Plans
HughesNet (0) (1) (24)View Plans
Zito (0) (1) (27)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
Greatwave Communications (0) (0) (0)View Plans

Ashtabula Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Ashtabula below, including the metrics used and how Ashtabula compares to the rest of Ohio and nation.

Ashtabula ISP Report Card: B-
Metric

(hover for details)
Ashtabula Ohio USA
90.22% 68.35% 71.53%
1,870 Mbps 3,062 Mbps 3,583 Mbps
5.8 7.6 7.1

 

Ashtabula Digital Connectivity Index: 50 / 100
Metric

(hover for details)
Ashtabula Ohio USA
2.3 2.5 2.7
6% 13% 15%
94% 95% 96%
90% 91% 91%
75% 76% 76%
75% 77% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Ashtabula ISP Report Card & Digital Connectivity Index

The ISP Report Card in Ashtabula is B-, which is better than other cities. The local demand for broadband internet connectivity in Ashtabula is high with a score of 50 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Ashtabula have done a average job meeting the needs of its residents.

The Ashtabula ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

90% of Ashtabula households have an internet connection despite having 99.73% availability. 75% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 75% of households have a broadband connection such as fiber, cable or DSL available to their home, 75% subscribe to it. A large amount of Ashtabula residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Ashtabula?

Edgewood, OH

  • ISP Report Card: B
  • Digital Connectivity Index: 50 / 100
Plymouth Center, OH

  • ISP Report Card: C+
  • Digital Connectivity Index: 62 / 100
Saybrook, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 68 / 100

Geneva-on-the-Lake, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 27 / 100
Kingsville, OH

  • ISP Report Card: B
  • Digital Connectivity Index: 56 / 100
Austinburg, OH

  • ISP Report Card: B-
  • Digital Connectivity Index: 67 / 100

North Kingsville, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 65 / 100
Geneva, OH

  • ISP Report Card: B
  • Digital Connectivity Index: 53 / 100
Mechanicsville, OH

  • ISP Report Card: B
  • Digital Connectivity Index: 75 / 100

How Much Speed does a Ashtabula Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Ashtabula is 2.3, which is smaller than the Ohio average of 2.5 and smaller than the national average of 2.7. Ashtabula’s average household income is $55,893 which is lower than the Ohio average of $82,723 and much lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Ashtabula also has 10% of its population enrolled in school between the 6th grade and college level, this is lower than the Ohio average of 15%. Additionally, 6% of residents work from home, which is lower than the 13% of residents in Ohio who work from home. This and other factors you can see above show us that the community of Ashtabula has an average need for internet connectivity and speeds.

Compared to the rest of the country, Ashtabula households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 75% have desktops or laptops in the home, and 89% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Ashtabula?

Windstream Fiber in Ashtabula, OH

Windstream logo

Availability:

90.2%

Customer Rating:

3.9 of 5 stars

(38)

Avg. Download Speed

1,963 Mbps

Windstream offers Fiber service to 90.2% of Ashtabula homes. Across the city, Windstream Fiber has speeds up to 1,963 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Windstream Fiber. Windstream Fiber is rated lower than other types of internet service available in Ashtabula from Windstream in terms of customer satisfaction.

Greatwave Communications Fiber in Ashtabula, OH

Greatwave Communications logo

Availability:

13.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

600 Mbps

Greatwave Communications offers Fiber service to 13.4% of Ashtabula homes. Across the city, Greatwave Communications Fiber is the only type of service available from the company, with speeds up to 600 Mbps, with speeds from 600 Mpbs up to 600 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Greatwave Communications Fiber. Greatwave Communications Fiber is rated other types of internet service available in Ashtabula from Greatwave Communications in terms of customer satisfaction.

Spectrum Fiber in Ashtabula, OH

Spectrum logo

Availability:

5.0%

Customer Rating:

3.4 of 5 stars

(199)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 5.0% of Ashtabula homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 500, with an average of 500 Mbps throughout the city. Spectrum Fiber is rated about the same as other types of internet service available in Ashtabula from Spectrum in terms of customer satisfaction.

Which Cable Internet Providers are Available in Ashtabula?

Spectrum Cable in Ashtabula, OH

Spectrum logo

Availability:

98.0%

Customer Rating:

3.3 of 5 stars

(1681)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 98.0% of Ashtabula homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 445 Mbps throughout the city. Spectrum Cable is rated higher than other types of internet service available in Ashtabula from Spectrum in terms of customer satisfaction.

Zito Cable in Ashtabula, OH

Zito logo

Availability:

2.3%

Customer Rating:

1.4 of 5 stars

(21)

Avg. Download Speed

1,000 Mbps

Zito Media offers Cable service to 2.3% of Ashtabula homes. Across the city, Zito Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 25 and as high as 25, with an average of 25 Mbps throughout the city. Zito Cable is rated higher than other types of internet service available in Ashtabula from Zito in terms of customer satisfaction.

Which DSL Internet Providers are Available in Ashtabula?

Windstream DSL in Ashtabula, OH

Windstream logo

Availability:

75.4%

Customer Rating:

3.0 of 5 stars

(51)

Avg. Download Speed

94 Mbps

Windstream offers DSL service to 75.4% of Ashtabula homes. Across the city, Windstream DSL has speeds up to 94 Mbps, with speeds from 10 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 10 Mbps throughout the city. Windstream DSL is rated higher than other types of internet service available in Ashtabula from Windstream in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Ashtabula?

T-Mobile Home Internet Fixed Wireless in Ashtabula, OH

T-Mobile Home Internet logo

Availability:

96.8%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

69 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 96.8% of Ashtabula homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 69 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Ashtabula from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Ashtabula, OH

Verizon logo

Availability:

91.7%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

223 Mbps

Verizon offers Fixed Wireless service to 91.7% of Ashtabula homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 223 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Ashtabula from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in Ashtabula, OH

EarthLink logo

Availability:

55.2%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

41 Mbps

EarthLink offers Fixed Wireless service to 55.2% of Ashtabula homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.6 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Ashtabula from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Ashtabula, OH

AT&T logo

Availability:

55.2%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

41 Mbps

AT&T offers Fixed Wireless service to 55.2% of Ashtabula homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.6 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Ashtabula from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in Ashtabula?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Ashtabula is Windstream.
  • The fastest internet provider should be Windstream. Considering speed for the money and reliability in speeds, Windstream may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Ashtabula is AT&T.
  • Windstream, Viasat, and HughesNet has the broadest coverage in Ashtabula, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Ashtabula compare to other cities with a similar population?

To see how Ashtabula stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Ashtabula’s B- ISP Report Card and 50 / 100 Digital Connectivity Index.

Atlantic Beach, FL

  • ISP Report Card: A-
  • Digital Connectivity Index: 71 / 100
Marietta, OH

  • ISP Report Card: C+
  • Digital Connectivity Index: 43 / 100
Leisure City, FL

  • ISP Report Card: B
  • Digital Connectivity Index: 52 / 100

Lithia Springs, GA

  • ISP Report Card: B+
  • Digital Connectivity Index: 76 / 100
Londonderry, NH

  • ISP Report Card: B-
  • Digital Connectivity Index: 88 / 100
Macungie, PA

  • ISP Report Card: C+
  • Digital Connectivity Index: 85 / 100

Madisonville, KY

  • ISP Report Card: B-
  • Digital Connectivity Index: 53 / 100
Maineville, OH

  • ISP Report Card: A-
  • Digital Connectivity Index: 87 / 100
Mandan, ND

  • ISP Report Card: C+
  • Digital Connectivity Index: 64 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Ashtabula

Customer Reviews

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Douglas D.

Windstream Fiber

October 18, 2023

Windstream is the only other ISP in my area, aside from Spectrum. Their service may not be the best, but when it's working it's fairly reliable. I have had numerous issues with their Modem Router, and Customer Service on more than one occasion. At one point my household didn't have internet for over a month because they put our service on "vacation", which we never asked for nor was there reason to do so. They wouldn't change it for whatever reason for weeks, despite our pleas to fix it sooner. That's just the worst case we've ever had with them. I wouldn't rate them overly because of that, but overall, their service does speak for itself.

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An Ohio Customer

Spectrum Cable

May 16, 2023
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An Ohio Customer

Spectrum Cable

March 26, 2023

Around my area it is usually Spectrum or Windstream/Kinectic. Neither of these are good providers. I spent 6 weeks trying to get my service moved into my new house because Spectrum hires unqualified people to work out of their homes. When I first tried to get my service transferred, the technician said "oops" then blamed her dog for her mistake. I didn't know what happened, but found out instead of transferring the service on the specified date, she disconnected the service without telling me. I didn't find out until IO hung up.

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Hannah D

Omni Fiber

August 30, 2026

The most pathetic and worthless piece of shit company there is. My partner and I purchased our first home at the beginning of August and I called to set up Omni fiber (I work from home). The initial conversation went great - lady said it had already been set up in my area and we scheduled an appointment for a tech to come out and connect equipment. She said it would be a max 30 minute appointment. That call was on a Thursday and she scheduled the appointment for Sunday 2-5pm. I received texts to confirm the appointment however Sunday rolled around and no one showed up, texted, called or communicated. Until 8:45pm rolled around when I received a text saying he was on his way and could explain the delay. He showed up, walked around to look at something’s and said he couldn’t do anything because it has been disconnected and a bore would need to be made in our driveway/yard. He said I’d get a text in a few days. A week later I received a text that said I could call to reschedule the final installation appointment however a bore had not been made, there were still flags in my yard. I called anyway and was told a bore wasn’t needed as they did an aerial install with some cables or wires that ran to my house. Ok fine, the soonest available final install was an entire week out. That time comes and a lousy asshole named Castro shows up and is hanging out in our front yard, leaned up against our tree on the phone having a grand time laughing. 45 minutes go by and he finally starts working. An hour in and I realize his truck is no longer out front, he just left. I checked the backyard and his equipment was left in my grass. 45 minutes go by and he calls to say he has to go to a near by town to see if he can meet up with someone who has a router and modem because he didn’t have them. I asked him how the fuck he showed up for this installation without the 2 most needed pieces of equipment to finish the job? Anyway, he calls 20 minutes later and states they don’t have it either and he’d be back in the morning 9-10am to finish. I called immediately and spoke with someone who took all the information and said they escalated to a supervisor who’d call me back within 20 minutes. I waited an hour, no call. Go fucking figure. So I called back. Spoke with another individual who got me over to a supervisor immediately. A worthless one of course who said she “didn't know” to everything but she did make notes and sent them over for someone to call me asap the next morning. 9:30am following morning a manager calls me and says the tech will for sure be back out between 11am-2pm. I told her he said he’d be out between 9-10am? She said 11am-2pm was soonest available for him to return. 2:30pm and no one fucking showed. I called completely unhinged at this point and made it known if someone didn’t get out here and complete this job today, their equipment would be in the middle of the road and they could come pick it up then. From 2:30pm-5pm I was on the phone with an individual named Krista who was just as upset at my situation as I was and was willing to do whatever to help, something none of the other employees even attempted. I was on hold for quite awhile several times but I told her as long as there was a resolution, I’d stay on hold however long necessary. Eventually she reached dispatch and managers who were working to figure out the situation and get the job completed same day. There was no explanation or accountability for no one showing from 11am-2pm but she finally told me someone was on the way (20mins max). I waited and then got a call from a different lady at Omni who said the tech was outside waiting for me and she didn’t want me to miss him. I went outside and no one was there. She deeply apologized as their entire team knew about my situation as that point and checked his location. He was 2 blocks or streets away. She said she updated him and he’d be there in 5. No one fucking SHOWED!!!! I have these motherfuckers and hour before I called back and somehow reached Krista again who immediately reached back out to dispatch. She stayed on the phone with my until a different tech was in my driveway which took about 30 minutes. She had put in a request that a manager call me to speak with me about the entire situation. Didn’t ever get a call? Of course not because this is a company full of bitches who don’t want the confrontation or to take accountability or explain their bullshit. I did however tell them I would NOT be paying for the first 3 months after dealing with this and if they couldn’t accept that, to come get their shit and I’d go with a different company. I explained how much time they wasted of mine so I’d be wasting their money. She put in to give me 3 months free. A guy named John came out and finished the job. When places do shit like this to people, they have no fucking clue what issues they’re causing. Buying a first home and moving is stressful enough, on top of it I work from home and needed service asap.

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ed s

Spectrum Cable

August 07, 2026

service is ok but over priced price raised $10 each year for last two years no better service

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