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6 Best Internet Providers in Downtown Hartford, Hartford, CT

Find internet availability by address in Downtown Hartford, Hartford, CT

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Downtown Hartford ISP Report Card | Business Internet in Downtown Hartford

Downtown Hartford ISP Report at a Glance
ISP grade Downtown Hartford ISP Report Card C+
Average speed Download Speed for Most Households 3,038 Mbps
ISP count Number of Internet Service Providers 6
Customer review count Real Downtown Hartford Customer Ratings 2

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Downtown Hartford has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Downtown Hartford.

Downtown Hartford overview

▼

Downtown Hartford has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Downtown Hartford.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

XFINITY

XFINITY logo

Availability:

98.1%

Customer Rating:

3.4 of 5 stars

(2321)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Hartford.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Hartford residents, weighted by block population.

Customer Rating

Fiber

8.2%

1,200 Mbps

1,200 Mbps

Fiber: 3.5 of 5 stars

(291)

Cable

98.1%

1,996 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2028)

Frontier

Frontier logo

Availability:

66.0%

Customer Rating:

3.4 of 5 stars

(169)

View Plans

1-866-557-9907 Price: Starting at $44.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Hartford.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Hartford residents, weighted by block population.

Customer Rating

Fiber

21.6%

7,000 Mbps

7,000 Mbps

Fiber: 3.7 of 5 stars

(112)

DSL

66.0%

10 Mbps

10 Mbps

DSL: 2.6 of 5 stars

(57)

EarthLink

EarthLink logo

Availability:

84.4%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Hartford.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Hartford residents, weighted by block population.

Customer Rating

Fixed Wireless

84.4%

55 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

95.8%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Hartford.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Hartford residents, weighted by block population.

Customer Rating

Fixed Wireless

95.8%

84 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Above are the top 4 providers in Downtown Hartford, Hartford, CT for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

Verizon

Verizon logo

Availability:

87.3%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Hartford.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Hartford residents, weighted by block population.

Customer Rating

Fixed Wireless

87.3%

898 Mbps

1,000 Mbps

Wireless: 3.6 of 5 stars

(350)

AT&T

AT&T logo

Availability:

84.4%

Customer Rating:

3.6 of 5 stars

(1010)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Hartford.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Hartford residents, weighted by block population.

Customer Rating

Fixed Wireless

84.4%

55 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(198)

Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Downtown Hartford residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown Hartford ratings may vary and are shown below.

Who is the Best Internet Provider in Downtown Hartford, Hartford, CT?

T-Mobile Home Internet is the best internet provider in Downtown Hartford based on Connecticut customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Downtown Hartford, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 95.79% of the neighborhood.

The chart and table below show average customer ratings from customers in Downtown Hartford, Connecticut, and customers throughout the country.

Top Rated Internet Providers in Downtown Hartford

XFINITY3.233.35
T-Mobile Home Internet4.334.04
Verizon3.673.77
Frontier3.293.35
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Downtown Hartford Internet Providers

ISP / Tech TypeDowntown Hartford OverallConnecticut OverallNational OverallFor Service
XFINITY (2) (43) (2321)View Plans
T-Mobile Home Internet (0) (3) (322)View Plans
Verizon (0) (6) (783)View Plans
Frontier (0) (14) (169)View Plans
HughesNet (0) (0) (24)View Plans
AT&T (0) (0) (1010)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on 66 reviews from Connecticut internet customers, T-Mobile Home Internet is the best internet service provider for Downtown Hartford residents. T-Mobile Home Internet was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Connecticut, with 3.67 out of 5 stars and 87.3% coverage in Downtown Hartford.

At a national level, based on 4620 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Downtown Hartford?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Downtown Hartford, Hartford, CT map of internet availability

 

Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Downtown Hartford?

According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Downtown Hartford

Max Advertised Speed in Downtown Hartford, Hartford, CT

Frontier7,000 Mbps
XFINITY2,000 Mbps
Verizon1,000 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
Frontier Communications7,000 Mbps
XFINITY from Comcast2,000 Mbps
Verizon1,000 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Downtown Hartford

XFINITY3.603.76
Verizon3.833.98
T-Mobile Home Internet3.673.96
Frontier3.293.59
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeDowntown Hartford SpeedConnecticut SpeedNational SpeedFor Service
XFINITY (2) (43) (2321)View Plans
Verizon (0) (6) (783)View Plans
T-Mobile Home Internet (0) (3) (322)View Plans
Frontier (0) (14) (169)View Plans
HughesNet (0) (0) (24)View Plans
AT&T (0) (0) (1010)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on data reported by Downtown Hartford ISPs to the FCC, the fastest speeds in the neighborhood are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Downtown Hartford. Therefore, the average customer can get up to 2,294 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the neighborhood rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Downtown Hartford?

Connecticut customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.33 out of 5, which is higher than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Downtown Hartford customers with an average price rating of 3.67 out of 5.

The chart and graph below show how customers in Downtown Hartford, Connecticut, and the United States rated the affordability of their internet service.

Rated Affordability in Downtown Hartford

XFINITY2.843.01
T-Mobile Home Internet4.334.09
Verizon3.673.45
Frontier3.503.28
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeDowntown Hartford AffordabilityConnecticut AffordabilityNational AffordabilityFor Service
XFINITY (2) (43) (2321)View Plans
T-Mobile Home Internet (0) (3) (322)View Plans
Verizon (0) (6) (783)View Plans
Frontier (0) (14) (169)View Plans
HughesNet (0) (0) (24)View Plans
AT&T (0) (0) (1010)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Downtown Hartford Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Downtown Hartford below, including the metrics used and how Downtown Hartford compares to the rest of Hartford and nation.

Downtown Hartford ISP Report Card: C+
Metric

(hover for details)
Downtown Hartford Connecticut USA
27.28% 91.65% 71.53%
3,038 Mbps 6,559 Mbps 3,583 Mbps
5.5 6.6 7.1

 

Downtown Hartford Digital Connectivity Index: 58 / 100
Metric

(hover for details)
Downtown Hartford Connecticut USA
1.4 2.5 2.7
13% 17% 15%
97% 96% 96%
95% 92% 91%
75% 80% 76%
75% 82% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Downtown Hartford ISP Report Card & Digital Connectivity Index

The ISP Report Card in Downtown Hartford is C+, which is better than other neighborhoods. The local demand for broadband internet connectivity in Downtown Hartford is high with a score of 58 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Downtown Hartford have done a average job meeting the needs of its residents.

The Downtown Hartford ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

95% of Downtown Hartford households have an internet connection despite having 100.00% availability. 75% of households have fiber, cable, or DSL, 0% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 75% of households have a broadband connection such as fiber, cable or DSL available to their home, 75% subscribe to it. A large amount of Downtown Hartford residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Downtown Hartford?

Sheldon Charter Oak, Hartford, CT

  • ISP Report Card: C+
  • Digital Connectivity Index: 56 / 100
Frog Hollow, Hartford, CT

  • ISP Report Card: B+
  • Digital Connectivity Index: 37 / 100
Clay Arsenal, Hartford, CT

  • ISP Report Card: B
  • Digital Connectivity Index: 43 / 100

Asylum Hill, Hartford, CT

  • ISP Report Card: B
  • Digital Connectivity Index: 34 / 100
Upper Albany, Hartford, CT

  • ISP Report Card: A-
  • Digital Connectivity Index: 39 / 100
Barry Square, Hartford, CT

  • ISP Report Card: B+
  • Digital Connectivity Index: 41 / 100

North East, Hartford, CT

  • ISP Report Card: B+
  • Digital Connectivity Index: 38 / 100
West End, Hartford, CT

  • ISP Report Card: B+
  • Digital Connectivity Index: 39 / 100
Parkville, Hartford, CT

  • ISP Report Card: A-
  • Digital Connectivity Index: 56 / 100

How Much Speed does a Downtown Hartford Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Downtown Hartford is 1.4, which is smaller than the Hartford average of 2.5 and smaller than the national average of 2.7. Downtown Hartford’s average household income is $65,357 which is much lower than the Hartford average of $107,526 and lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Downtown Hartford also has 18% of its population enrolled in school between the 6th grade and college level, this is higher than the Hartford average of 17%. Additionally, 13% of residents work from home, which is lower than the 17% of residents in Hartford who work from home. This and other factors you can see above show us that the community of Downtown Hartford has a high need for internet connectivity and speeds.

Compared to the rest of the country, Downtown Hartford households are more technology-engaged. 97% of households have some sort of computing device, 84% have desktops or laptops in the home, and 97% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Downtown Hartford?

Frontier Fiber in Downtown Hartford, Hartford, CT

Frontier logo

Availability:

21.6%

Customer Rating:

3.7 of 5 stars

(112)

Avg. Download Speed

7,000 Mbps

Frontier Communications offers Fiber service to 21.6% of Downtown Hartford homes. Across the neighborhood, Frontier Fiber has speeds up to 7,000 Mbps, with speeds from 7,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in Downtown Hartford from Frontier in terms of customer satisfaction.

XFINITY Fiber in Downtown Hartford, Hartford, CT

XFINITY logo

Availability:

8.2%

Customer Rating:

3.5 of 5 stars

(291)

Avg. Download Speed

1,200 Mbps

XFINITY from Comcast offers Fiber service to 8.2% of Downtown Hartford homes. Across the neighborhood, XFINITY Fiber has speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the neighborhood. XFINITY Fiber is rated about the same as other types of internet service available in Downtown Hartford from XFINITY in terms of customer satisfaction.

Which Cable Internet Providers are Available in Downtown Hartford?

XFINITY Cable in Downtown Hartford, Hartford, CT

XFINITY logo

Availability:

98.1%

Customer Rating:

3.3 of 5 stars

(2028)

Avg. Download Speed

1,996 Mbps

XFINITY from Comcast offers Cable service to 98.1% of Downtown Hartford homes. Across the neighborhood, XFINITY Cable has speeds up to 1,996 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 249 Mbps throughout the neighborhood. XFINITY Cable is rated the same as other types of internet service available in Downtown Hartford from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Downtown Hartford?

Frontier DSL in Downtown Hartford, Hartford, CT

Frontier logo

Availability:

66.0%

Customer Rating:

2.6 of 5 stars

(57)

Avg. Download Speed

10 Mbps

Frontier Communications offers DSL service to 66.0% of Downtown Hartford homes. Across the neighborhood, Frontier DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the neighborhood. Frontier DSL is rated higher than other types of internet service available in Downtown Hartford from Frontier in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Downtown Hartford?

T-Mobile Home Internet Fixed Wireless in Downtown Hartford, Hartford, CT

T-Mobile Home Internet logo

Availability:

95.8%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

84 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 95.8% of Downtown Hartford homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 84 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the neighborhood. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Downtown Hartford from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Downtown Hartford, Hartford, CT

Verizon logo

Availability:

87.3%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

898 Mbps

Verizon offers Fixed Wireless service to 87.3% of Downtown Hartford homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 898 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 67 Mbps throughout the neighborhood. Verizon Fixed Wireless is rated other types of internet service available in Downtown Hartford from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in Downtown Hartford, Hartford, CT

EarthLink logo

Availability:

84.4%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

55 Mbps

EarthLink offers Fixed Wireless service to 84.4% of Downtown Hartford homes. Across the neighborhood, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 55 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.7 Mbps throughout the neighborhood. EarthLink Fixed Wireless is rated other types of internet service available in Downtown Hartford from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Downtown Hartford, Hartford, CT

AT&T logo

Availability:

84.4%

Customer Rating:

3.6 of 5 stars

(198)

Avg. Download Speed

55 Mbps

AT&T offers Fixed Wireless service to 84.4% of Downtown Hartford homes. Across the neighborhood, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 55 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.7 Mbps throughout the neighborhood. AT&T Fixed Wireless is rated other types of internet service available in Downtown Hartford from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in Downtown Hartford?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Downtown Hartford is T-Mobile Home Internet.
  • The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Downtown Hartford is T-Mobile Home Internet.
  • XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Downtown Hartford, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Downtown Hartford compare to other cities with a similar population?

To see how Downtown Hartford stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Downtown Hartford’s C+ ISP Report Card and 58 / 100 Digital Connectivity Index.

Downtown Juneau, Juneau, AK

  • ISP Report Card: C-
  • Digital Connectivity Index: 34 / 100
College Park San Antonio, San Antonio, TX

  • ISP Report Card: A-
  • Digital Connectivity Index: 84 / 100
Colonial Heights, Canton, OH

  • ISP Report Card: A-
  • Digital Connectivity Index: 31 / 100

Northridge, Orem, UT

  • ISP Report Card: A+
  • Digital Connectivity Index: 95 / 100
Crescent Area Historic District, Plainfield, NJ

  • ISP Report Card: B+
  • Digital Connectivity Index: 60 / 100
Northside Hester Park, St. Cloud, MN

  • ISP Report Card: B-
  • Digital Connectivity Index: 45 / 100

Norton Commons, Prospect, KY

  • ISP Report Card: A-
  • Digital Connectivity Index: 60 / 100
Dixon, Provo, UT

  • ISP Report Card: A-
  • Digital Connectivity Index: 59 / 100
Douglas, Elizabethton, TN

  • ISP Report Card: B+
  • Digital Connectivity Index: 30 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Connecticut

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ISPReports User

XFINITY

August 02, 2026

spotty cell service for phone.

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A Hartford, CT Customer

XFINITY Cable

April 28, 2026

Overall Xfinity provided very fast internet. The key is having a router that supports the higher speeds. The area we have struggled with the most is the price. We have gone back and forth with customer service to get lower rates given the more competitive prices being offered by new market entrants. Unfortunately Xfinity won't budge and may soon lose our service as the competitors provide faster speeds at lower cost.

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lyssa l

XFINITY Cable

April 26, 2026

I've been using Xfinity for about two years now, and overall, it's been a solid experience. I work remotely and stream a lot of content, and the 200 Mbps plan has been more than enough for my needs. Speeds are consistent, and I rarely experience outages. I especially appreciate the self-service tools in the Xfinity app—it makes managing my plan and checking for issues super easy.

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Jacqueline M

Verizon Fiber

April 11, 2026

I think they charge too much for their services and never have anyone to come look at the problem when you need them to.

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A Glastonbury Center, CT Customer

XFINITY Cable

April 11, 2026

The technicians are always very curteous when they come out to assist with our service issues. They always have good thougts on how to fix our issues. However, my issue with the company itself is that our service still goes in and out frequently. No one seems to know how to fix it. So not a customer service issue, but more of a company issue.

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