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Best Internet Providers in Downtown, Kent, WA

All 10 providers, ranked by coverage, speed and customer ratings

Downtown has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Downtown.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber44.2%Kent 23.8%
Average top speed4,056 MbpsKent 2,229 Mbps
Providers105.4 at a typical address
Homes with internet81%Kent 95%
ISP Report CardC+score 52 of 100
Connectivity index42/100Kent 81/100

The Best Internet in Downtown, Kent, WA at a Glance

Top rankedSee the full rankingFirst in our Downtown ranking by coverage, speed and customer ratings.See plans
FastestEzee FiberUp to 8,000 Mbps advertised to the FCCCompare speeds
Best ratedT-Mobile Home InternetRated 4.00 out of 5 by its customers, available to 95.76% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Downtown Internet Providers, Ranked by Coverage, Speed and Customer Ratings

XFINITY

XFINITY logo

Availability:

100.0%

Customer Rating:

3.4 of 5 stars

(2379)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

Cable

100.0%

1,747 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2077)

CenturyLink

CenturyLink logo

Availability:

69.7%

Customer Rating:

3.2 of 5 stars

(183)

View Plans

1-844-526-6307 Price: $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

Fiber

10.7%

1,000 Mbps

1,000 Mbps

Fiber: 3.8 of 5 stars

(62)

DSL

69.7%

92 Mbps

140 Mbps

DSL: 3.0 of 5 stars

(120)

Ezee Fiber

Ezee Fiber logo

Availability:

37.6%

Customer Rating:

5.0 of 5 stars

(4)

View Plans

Price: $69.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

Fiber

37.6%

8,000 Mbps

8,000 Mbps

Fiber: 5.0 of 5 stars

(4)

EarthLink

EarthLink logo

Availability:

58.7%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

Fixed Wireless

58.7%

42 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

Verizon

Verizon logo

Availability:

100.0%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

Fixed Wireless

100.0%

299 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(362)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

95.8%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

Fixed Wireless

95.8%

32 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

AT&T

AT&T logo

Availability:

58.7%

Customer Rating:

3.6 of 5 stars

(1051)

View Plans

1-877-610-1219 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

Fixed Wireless

58.7%

42 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(205)

Quantum Fiber

Quantum Fiber logo

Availability:

6.3%

Customer Rating:

3.8 of 5 stars

(52)

View Plans

1-833-875-1349 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

Fiber

6.3%

940 Mbps

940 Mbps

Fiber: 3.8 of 5 stars

(52)

Astound Broadband

Astound Broadband logo

Availability:

3.8%

Customer Rating:

3.3 of 5 stars

(122)

View Plans

1-888-760-7911 Price: $40.00 - $80.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

Fiber

3.8%

2,000 Mbps

2,000 Mbps

Fiber: 3.3 of 5 stars

(21)

NeuBeam

NeuBeam logo

Availability:

2.5%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown residents, weighted by block population.

Customer Rating

Fixed Wireless

2.5%

10 Mbps

10 Mbps

Wireless: 0.0 of 5 stars

(0)

Satellite providers, which generally offer 100% coverage across the United States, are available for Downtown residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown ratings may vary and are shown below.

Who is the Best Internet Provider in Downtown, Kent, WA?

T-Mobile Home Internet is the best internet provider in Downtown based on Washington customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Downtown, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 95.76% of the neighborhood.

Which Providers are Available at my Home in Downtown?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Downtown, Kent, WA map of internet availability

How Downtown Compares to the Rest of Kent

C+score 52 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.
42/100Kent 81/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.
Measure Downtown Rank among neighborhoods in Kent Kent King County US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 44.2% 23.8% 60.4% 71.5%
Average top speed 4,056 Mbps 2,229 Mbps 2,721 Mbps 3,486 Mbps
Providers at a typical address 5.4 5.7 6.5 7.1
Connectivity index inputs: how much households need and use the internet
People per household 2.5 2.9 2.5 2.7
Workers who work from home 10% 13% 28% 15%
Homes with a computer, tablet or phone 89% 98% 98% 96%
Homes with internet 81% 95% 95% 91%
Homes on fiber, cable or DSL 68% 81% 85% 76%
More about the households here
Homes with a desktop or laptop 67% 81% 90% 81%
Median household income $67,323 $99,315 $138,460 $93,246
Residents in school (6th grade to college) 13% 14% 15% 16%

Fiber reaches 44.2% of homes in Downtown, against 23.8% across Kent and 60.4% across King County. Households in Downtown are smaller than the US average (2.5 people against 2.7); 10% of workers work from home (US 15%); and the median household income is $67,323 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in Downtown

Which Fiber Internet Providers are Available in Downtown?

Ezee Fiber in Downtown, Kent, WA

Ezee Fiber logo

Availability:

37.6%

Customer Rating:

5.0 of 5 stars

(4)

Avg. Download Speed

8,000 Mbps

Ezee Fiber offers Fiber service to 37.6% of Downtown homes. Across the neighborhood, Ezee Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps, with speeds from 8,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Ezee Fiber. Ezee Fiber is rated the same as other types of internet service available in Downtown from Ezee Fiber in terms of customer satisfaction.

CenturyLink Fiber in Downtown, Kent, WA

CenturyLink logo

Availability:

10.7%

Customer Rating:

3.8 of 5 stars

(62)

Avg. Download Speed

1,000 Mbps

CenturyLink offers Fiber service to 10.7% of Downtown homes. Across the neighborhood, CenturyLink Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for CenturyLink Fiber. CenturyLink Fiber is rated lower than other types of internet service available in Downtown from CenturyLink in terms of customer satisfaction.

Quantum Fiber in Downtown, Kent, WA

Quantum Fiber logo

Availability:

6.3%

Customer Rating:

3.8 of 5 stars

(52)

Avg. Download Speed

940 Mbps

Quantum Fiber offers Fiber service to 6.3% of Downtown homes. Across the neighborhood, Quantum Fiber is the only type of service available from the company, with speeds up to 940 Mbps, with speeds from 940 Mpbs up to 940 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Quantum Fiber. Quantum Fiber is rated the same as other types of internet service available in Downtown from Quantum Fiber in terms of customer satisfaction.

Astound Broadband Fiber in Downtown, Kent, WA

Astound Broadband logo

Availability:

3.8%

Customer Rating:

3.3 of 5 stars

(21)

Avg. Download Speed

2,000 Mbps

Astound Broadband offers Fiber service to 3.8% of Downtown homes. Across the neighborhood, Astound Broadband Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Astound Broadband Fiber. Astound Broadband Fiber is rated the same as other types of internet service available in Downtown from Astound Broadband in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Downtown?

Verizon Fixed Wireless in Downtown, Kent, WA

Verizon logo

Availability:

100.0%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

299 Mbps

Verizon offers Fixed Wireless service to 100.0% of Downtown homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 299 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 20 Mbps throughout the neighborhood. Verizon Fixed Wireless is rated other types of internet service available in Downtown from Verizon in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in Downtown, Kent, WA

T-Mobile Home Internet logo

Availability:

95.8%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

32 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 95.8% of Downtown homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 32 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.6 Mbps throughout the neighborhood. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Downtown from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Downtown, Kent, WA

EarthLink logo

Availability:

58.7%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

42 Mbps

EarthLink offers Fixed Wireless service to 58.7% of Downtown homes. Across the neighborhood, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.0 Mbps throughout the neighborhood. EarthLink Fixed Wireless is rated other types of internet service available in Downtown from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Downtown, Kent, WA

AT&T logo

Availability:

58.7%

Customer Rating:

3.6 of 5 stars

(205)

Avg. Download Speed

42 Mbps

AT&T offers Fixed Wireless service to 58.7% of Downtown homes. Across the neighborhood, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.0 Mbps throughout the neighborhood. AT&T Fixed Wireless is rated other types of internet service available in Downtown from AT&T in terms of customer satisfaction.

NeuBeam Fixed Wireless in Downtown, Kent, WA

NeuBeam logo

Availability:

2.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

10 Mbps

NeuBeam offers Fixed Wireless service to 2.5% of Downtown homes. Across the neighborhood, NeuBeam Fixed Wireless is the only type of service available from the company, with speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the neighborhood. NeuBeam Fixed Wireless is rated other types of internet service available in Downtown from NeuBeam in terms of customer satisfaction.

Which Cable Internet Providers are Available in Downtown?

XFINITY Cable in Downtown, Kent, WA

XFINITY logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(2077)

Avg. Download Speed

1,747 Mbps

XFINITY from Comcast offers Cable service to 100.0% of Downtown homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 1,747 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 182 Mbps throughout the neighborhood. XFINITY Cable is rated the same as other types of internet service available in Downtown from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Downtown?

CenturyLink DSL in Downtown, Kent, WA

CenturyLink logo

Availability:

69.7%

Customer Rating:

3.0 of 5 stars

(120)

Avg. Download Speed

92 Mbps

CenturyLink offers DSL service to 69.7% of Downtown homes. Across the neighborhood, CenturyLink DSL has speeds up to 92 Mbps, with speeds from 10 Mpbs up to 140 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 9.4 Mbps throughout the neighborhood. CenturyLink DSL is rated about the same as other types of internet service available in Downtown from CenturyLink in terms of customer satisfaction.

How Downtown Compares to Its Neighbors

The 10 neighborhoods nearest to Downtown that have their own pages are all within 9 miles. Among them, North Hill (Des Moines) has the most homes with fiber (98.8%) and Kennydale (Renton) the fewest (1.5%); Downtown has 44.2%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Downtown (this page)5,446 44.2%4,056 Mbps5.4C+42/100
Highline (Seattle)27,523 91.3%2,097 Mbps6.9B80/100
Rainier Beach (Seattle)18,613 98.6%2,334 Mbps6.4B+81/100
Lea Hill (Auburn)16,965 23.1%1,918 Mbps6.4C+84/100
Twin Lakes (Federal Way)10,065 16.0%2,151 Mbps4.9C87/100
Highlands Park (Renton)6,504 47.1%1,795 Mbps6C+76/100
Kennydale (Renton)5,998 1.5%1,714 Mbps6C85/100
Fairwood Greens (Fairwood)5,976 15.7%1,872 Mbps6.2C81/100
North Hill (Des Moines)5,501 98.8%3,826 Mbps7A-87/100
Zenith (Des Moines)5,409 13.9%2,063 Mbps6.1C+74/100
Maple Heights-Lake Desire (Renton)4,373 19.8%1,824 Mbps5.8C95/100

Who is the Fastest Internet Provider in Downtown?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Ezee Fiber should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Downtown

Max Advertised Speed in Downtown, Kent, WA
Ezee Fiber8,000
XFINITY from Comcast2,000
Astound Broadband2,000
CenturyLink1,000
Quantum Fiber940
Verizon300
Viasat100
T-Mobile Home Internet100
AT&T100
EarthLink100
HughesNet25
NeuBeam10

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Downtown. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Downtown Internet Providers

Based on 200 reviews from Washington internet customers, T-Mobile Home Internet is the best internet service provider for Downtown residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Washington, with 4.00 out of 5 stars and 58.7% coverage in Downtown.

At a national level, based on 4964 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all Downtown Internet Providers

The table below shows average customer ratings from customers in Downtown, Washington, and customers throughout the country.

ISP / Tech TypeDowntown OverallWashington OverallNational OverallFor Service
Quantum FiberNo rating yet (0)4.5 of 5 stars (3)4 of 5 stars (52)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (14)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)4 of 5 stars (7)4 of 5 stars (816)View Plans
AT&TNo rating yet (0)4 of 5 stars (1)3.5 of 5 stars (1051)View Plans
CenturyLinkNo rating yet (0)3.5 of 5 stars (24)3 of 5 stars (183)View Plans
XFINITYNo rating yet (0)3.5 of 5 stars (130)3.5 of 5 stars (2379)View Plans
HughesNetNo rating yet (0)1 of 5 stars (2)2.5 of 5 stars (25)View Plans
Astound BroadbandNo rating yet (0)2.5 of 5 stars (21)3.5 of 5 stars (122)View Plans
Ezee FiberNo rating yet (0)No rating yet (0)5 of 5 stars (4)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3.5 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans
NeuBeamNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Customer Ratings for Internet Provider Speeds in Downtown

Based on data reported by Downtown ISPs to the FCC, the fastest speeds in the neighborhood are available through Ezee Fiber. The company offers speeds up to 8,000 Mbps in Downtown. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeDowntown SpeedWashington SpeedNational SpeedFor Service
Quantum FiberNo rating yet (0)5 of 5 stars (3)4 of 5 stars (52)View Plans
VerizonNo rating yet (0)4 of 5 stars (7)4 of 5 stars (816)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (14)4 of 5 stars (342)View Plans
XFINITYNo rating yet (0)3.5 of 5 stars (130)4 of 5 stars (2379)View Plans
AT&TNo rating yet (0)4 of 5 stars (1)4 of 5 stars (1051)View Plans
Astound BroadbandNo rating yet (0)3.5 of 5 stars (21)3.5 of 5 stars (122)View Plans
CenturyLinkNo rating yet (0)3 of 5 stars (24)3 of 5 stars (183)View Plans
HughesNetNo rating yet (0)1 of 5 stars (2)2.5 of 5 stars (25)View Plans
Ezee FiberNo rating yet (0)No rating yet (0)5 of 5 stars (4)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans
NeuBeamNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Who is the Cheapest Internet Provider in Downtown?

Of the providers in Downtown, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Downtown where enough of them have reviewed a provider, otherwise across Washington or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet is rated 3.86 out of 5 for price, which is similar to the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.71 out of 5.

The table below shows how customers in Downtown, Washington, and the United States rated the affordability of their internet service.

Rated Affordability in Downtown

ISP / Tech TypeDowntown AffordabilityWashington AffordabilityNational AffordabilityFor Service
Quantum FiberNo rating yet (0)4.5 of 5 stars (3)4 of 5 stars (52)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (14)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (7)3.5 of 5 stars (816)View Plans
CenturyLinkNo rating yet (0)3.5 of 5 stars (24)3.5 of 5 stars (183)View Plans
AT&TNo rating yet (0)2 of 5 stars (1)3.5 of 5 stars (1051)View Plans
HughesNetNo rating yet (0)1 of 5 stars (2)2.5 of 5 stars (25)View Plans
XFINITYNo rating yet (0)3 of 5 stars (130)3 of 5 stars (2379)View Plans
Astound BroadbandNo rating yet (0)2 of 5 stars (21)3 of 5 stars (122)View Plans
Ezee FiberNo rating yet (0)No rating yet (0)5 of 5 stars (4)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans
NeuBeamNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Customer Reviews for Internet Service Providers in Washington

Customer Reviews

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HughesNet Satellite

1 of 5 stars August 05, 2026

### One star only because zero isn’t an option HughesNet provided, without question, the worst internet service and customer service we have ever experienced. We remained customers for seven years—not because we were satisfied, but because we live in a rural area and had no other viable option. The service was never consistently reliable. Streaming a complete movie was nearly impossible. Calls repeatedly dropped, including calls made to HughesNet’s own customer service department because the connection was so unstable. When that happened, they wouldn’t call us back, and we often couldn’t reconnect with them to finish resolving the problem. HughesNet repeatedly claimed we had used all our data, even during periods when we had barely streamed anything and hadn’t managed to watch complete movies. We were told that exceeding the data allowance would only result in slower speeds, but what we experienced wasn’t merely a slowdown—the service would become completely disrupted and practically unusable. Technical support was equally frustrating. Technicians would identify problems or recommend solutions, only for HughesNet to refuse to authorize or implement what its own technicians recommended. We spent years calling, troubleshooting, repeating the same information, and being passed around without receiving a lasting solution. We paid every month for a service that frequently failed to provide even basic, dependable internet access. The moment fiber internet finally became available in our area, we left HughesNet. Since switching, the difference has been unbelievable: reliable service, uninterrupted streaming, stable calls, and none of the constant excuses or mysterious data problems we dealt with before. That alone confirmed that our devices and usage were not the real issue. Seven years with HughesNet gave them more than enough opportunity to provide the service and support we were paying for. They consistently failed at both. I would never recommend HughesNet to anyone. If it appears to be your only option, investigate absolutely every possible alternative before signing up. Being without internet may be less aggravating than paying for internet that repeatedly doesn’t work.

Plan Pricing: 1 of 5 stars
Internet Speed: 1 of 5 stars
Overall Rating: 1 of 5 stars

A Mukilteo, WA Customer

XFINITY Cable

5 of 5 stars June 15, 2026

My internet provider and has consistently provided me with fast speeds. I never have a problem with down loads or streaming. In addition there is never any down time. Even during occasional outages there is always communications from the company. In a short period of time the system is always back up and running.

Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

A Pullman, WA Customer

Ziply Fiber

4 of 5 stars June 07, 2026
Plan Pricing: 3 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 4 of 5 stars

A Tacoma, WA Customer

T-Mobile Home Internet Fixed Wireless

5 of 5 stars May 16, 2026

I found T-Mobile home internet this year after many years of dissatisfaction with Comcast/Xfinity. So far, it has been a superior service for less money. We've had a couple of blips here and there, but resolved quickly with resetting the wireless router. The router plus 1 booster handles a whole house with about 10 continuously connected devices.

Plan Pricing: 4 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 5 of 5 stars

A Walla Walla, WA Customer

Spectrum Cable

4 of 5 stars May 11, 2026

My internet provider has done exactly what I expected. The outages have been minimal and short in nature. I've never had a major complaint. When a competitor came in with a way lower offer in our neighborhood, I was going to switch and Spectrum essentially sliced my bill in half just like that. I didn't even raise a stink, they just offered it right away. Great customer service and I'm totally fine with the speed they provide, since we're not very "active" internet users.

Plan Pricing: 4 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 4 of 5 stars

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Which ISP Should You Choose in Downtown?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Downtown is T-Mobile Home Internet.
  • The fastest internet provider should be Ezee Fiber. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Downtown is T-Mobile Home Internet.
  • XFINITY from Comcast, Viasat, Verizon, and HughesNet has the broadest coverage in Downtown, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.