Best Internet Providers in Downtown North, Palo Alto, CA
All 8 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Downtown North, Palo Alto, CA
Downtown North has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Downtown North.
Ranks compare Downtown North San Jose with the 9 neighborhoods in Palo Alto.
The Best Internet in Downtown North, Palo Alto, CA at a Glance
Downtown North Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown North ratings may vary and are shown below.
Who is the Best Internet Provider in Downtown North, Palo Alto, CA?
T-Mobile Home Internet is the best internet provider in Downtown North based on California customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Downtown North, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 100.00% of the neighborhood.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Downtown North?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Downtown North, Palo Alto
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- XFINITY - cable coverage map
- GeoLinks - fixed wireless coverage map
- Verizon - fixed wireless coverage map
- Etheric Networks - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- Ridge Wireless - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
How Downtown North Compares to the Rest of Palo Alto
Downtown North San Jose's report card score is tied 7th of 9 and its connectivity index is 9th of 9.
| Measure | Downtown North | Rank among neighborhoods in Palo Alto | Palo Alto | Santa Clara County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 77.6% | 8th of 9 | 80.3% | 59.0% | 71.5% | Duveneck-Saint Francis (100.0%) |
| Average top speed | 4,327 Mbps | 7th of 9 | 4,422 Mbps | 4,067 Mbps | 3,486 Mbps | Duveneck-Saint Francis and Old Palo Alto (5,000 Mbps) |
| Providers at a typical address | 10.7 | Tied 3rd of 9 | 10.4 | 10.3 | 7.1 | Ventura (11.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.2 | Tied 8th of 9 | 2.6 | 3.0 | 2.7 | Barron Park (3.1) |
| Workers who work from home | 31% | 9th of 9 | 35% | 24% | 15% | Crescent Park (54%) |
| Homes with a computer, tablet or phone | 96% | 9th of 9 | 99% | 98% | 96% | Barron Park and Crescent Park and 3 more (99%) |
| Homes with internet | 87% | 9th of 9 | 97% | 95% | 91% | Barron Park (100%) |
| Homes on fiber, cable or DSL | 73% | 9th of 9 | 89% | 85% | 76% | Old Palo Alto (98%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 71% | 9th of 9 | 94% | 90% | 81% | Crescent Park (99%) |
| Median household income | $155,865 | 9th of 9 | $211,986 | $169,968 | $93,246 | Crescent Park and Old Palo Alto ($250,001) |
| Residents in school (6th grade to college) | 12% | Tied 8th of 9 | 16% | 17% | 16% | University South (21%) |
Fiber reaches 77.6% of homes in Downtown North San Jose, against 80.3% across Palo Alto and 59.0% across Santa Clara County. Households in Downtown North San Jose are smaller than the US average (2.2 people against 2.7); 31% of workers work from home (US 15%); and the median household income is $155,865 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Downtown North
Which Fiber Internet Providers are Available in Downtown North?
EarthLink Fiber in Downtown North, Palo Alto, CA
Availability:
77.6%
Customer Rating:
(6)
Avg. Download Speed
5,000 Mbps
EarthLink offers Fiber service to 77.6% of Downtown North homes. Across the neighborhood, EarthLink Fiber has speeds up to 5,000 Mbps
AT&T Fiber in Downtown North, Palo Alto, CA
Availability:
77.6%
Customer Rating:
(542)
Avg. Download Speed
5,000 Mbps
AT&T offers Fiber service to 77.6% of Downtown North homes. Across the neighborhood, AT&T Fiber has speeds up to 5,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Downtown North?
T-Mobile Home Internet Fixed Wireless in Downtown North, Palo Alto, CA
Availability:
100.0%
Customer Rating:
(342)
Avg. Download Speed
82 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 100.0% of Downtown North homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 82 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in Downtown North, Palo Alto, CA
Availability:
96.9%
Customer Rating:
(4)
Avg. Download Speed
53 Mbps
EarthLink offers Fixed Wireless service to 96.9% of Downtown North homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 53 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.4 Mbps throughout the neighborhood.
AT&T Fixed Wireless in Downtown North, Palo Alto, CA
Availability:
96.9%
Customer Rating:
(205)
Avg. Download Speed
53 Mbps
AT&T offers Fixed Wireless service to 96.9% of Downtown North homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 53 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.4 Mbps throughout the neighborhood.
Etheric Networks Fixed Wireless in Downtown North, Palo Alto, CA
Availability:
91.9%
Customer Rating:
(0)
Avg. Download Speed
250 Mbps
Etheric Networks offers Fixed Wireless service to 91.9% of Downtown North homes. Across the neighborhood, Etheric Networks Fixed Wireless is the only type of service available from the company, with speeds up to 250 Mbps
Verizon Fixed Wireless in Downtown North, Palo Alto, CA
Availability:
88.5%
Customer Rating:
(362)
Avg. Download Speed
386 Mbps
Verizon offers Fixed Wireless service to 88.5% of Downtown North homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 386 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 27 Mbps throughout the neighborhood.
Ridge Wireless Fixed Wireless in Downtown North, Palo Alto, CA
Availability:
74.0%
Customer Rating:
(0)
Avg. Download Speed
75 Mbps
Ridge Wireless offers Fixed Wireless service to 74.0% of Downtown North homes. Across the neighborhood, Ridge Wireless Fixed Wireless is the only type of service available from the company, with speeds up to 75 Mbps, with speeds from 10 Mpbs up to 85 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 50, with an average of 34 Mbps throughout the neighborhood.
GeoLinks Fixed Wireless in Downtown North, Palo Alto, CA
Availability:
64.8%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
GeoLinks offers Fixed Wireless service to 64.8% of Downtown North homes. Across the neighborhood, GeoLinks Fixed Wireless is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Downtown North?
XFINITY Cable in Downtown North, Palo Alto, CA
Availability:
100.0%
Customer Rating:
(2077)
Avg. Download Speed
1,826 Mbps
XFINITY from Comcast offers Cable service to 100.0% of Downtown North homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 1,826 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 203 Mbps throughout the neighborhood.
Which DSL Internet Providers are Available in Downtown North?
EarthLink DSL in Downtown North, Palo Alto, CA
Availability:
99.6%
Customer Rating:
(5)
Avg. Download Speed
66 Mbps
EarthLink offers DSL service to 99.6% of Downtown North homes. Across the neighborhood, EarthLink DSL has speeds up to 66 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in Downtown North from EarthLink in terms of customer satisfaction.
AT&T DSL in Downtown North, Palo Alto, CA
Availability:
99.6%
Customer Rating:
(304)
Avg. Download Speed
66 Mbps
AT&T offers DSL service to 99.6% of Downtown North homes. Across the neighborhood, AT&T DSL has speeds up to 66 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Downtown North from AT&T in terms of customer satisfaction.
How Downtown North Compares to Its Neighbors
The 10 neighborhoods nearest to Downtown North San Jose that have their own pages are all within 3 miles. Among them, Duveneck-Saint Francis has the most homes with fiber (100.0%) and Stanford University (Stanford) the fewest (1.1%); Downtown North San Jose has 77.6%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Downtown North San Jose (this page) | 3,389 | 77.6% | 4,327 Mbps | 10.7 | B+ | 55/100 |
| Stanford University (Stanford) | 24,511 | 1.1% | 2,517 Mbps | 6.7 | C+ | 46/100 |
| Midtown-San Jose | 7,975 | 84.2% | 4,508 Mbps | 10.7 | A- | 93/100 |
| Belle Haven (Menlo Park) | 5,371 | 91.4% | 4,748 Mbps | 10 | A- | 85/100 |
| Ventura | 4,602 | 93.8% | 4,839 Mbps | 11.2 | A- | 76/100 |
| University South | 4,141 | 62.0% | 3,625 Mbps | 10.4 | B+ | 65/100 |
| Old Palo Alto | 3,717 | 99.4% | 5,000 Mbps | 10 | A | 92/100 |
| Crescent Park | 3,680 | 79.7% | 4,239 Mbps | 9.9 | B+ | 94/100 |
| Downtown Menlo Park (Menlo Park) | 3,623 | 100.0% | 9,983 Mbps | 12.7 | A+ | 58/100 |
| Duveneck-Saint Francis | 3,566 | 100.0% | 5,000 Mbps | 9.8 | A | 94/100 |
| West Atherton (Atherton) | 3,121 | 81.3% | 7,678 Mbps | 8.7 | A- | 88/100 |
Who is the Fastest Internet Provider in Downtown North?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Downtown North
| AT&T | 5,000 |
|---|---|
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| Verizon | 1,000 |
| GeoLinks | 1,000 |
| Etheric Networks | 250 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| Ridge Wireless | 85 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Downtown North. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Downtown North Internet Providers
Based on 387 reviews from California internet customers, T-Mobile Home Internet is the best internet service provider for Downtown North residents. T-Mobile Home Internet was rated at an average of 4.11 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in California, with 3.61 out of 5 stars and 88.5% coverage in Downtown North.
At a national level, based on 4603 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Downtown North Internet Providers
The table below shows average customer ratings from customers in Downtown North, California, and customers throughout the country.
| ISP / Tech Type | Downtown North Overall | California Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (27) | (342) | View Plans | ||
| Verizon | (0) | (28) | (816) | View Plans | ||
| HughesNet | (0) | (1) |  (25) | View Plans | ||
| Viasat | (0) | (1) |  (12) | View Plans | ||
| XFINITY | (0) | (211) | (2379) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| AT&T |  (1) | (119) | (1051) | View Plans | ||
| Ridge Wireless | (0) | (0) | (0) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Downtown North
Based on data reported by Downtown North ISPs to the FCC, the fastest speeds in the neighborhood are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in Downtown North. Therefore, the average customer can get up to 3,899 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Downtown North Speed | California Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (27) | (342) | View Plans | ||
| XFINITY | (0) | (211) | (2379) | View Plans | ||
| Verizon | (0) | (28) | (816) | View Plans | ||
| HughesNet | (0) |  (1) | (25) | View Plans | ||
| Viasat | (0) |  (1) | (12) | View Plans | ||
| AT&T | (1) | (119) | (1051) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| Ridge Wireless | (0) | (0) | (0) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Downtown North?
Of the providers in Downtown North, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Downtown North where enough of them have reviewed a provider, otherwise across California or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.26 out of 5 for price, which is higher than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.75 out of 5.
The table below shows how customers in Downtown North, California, and the United States rated the affordability of their internet service.
Rated Affordability in Downtown North
| ISP / Tech Type | Downtown North Affordability | California Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) |  (27) | (342) | View Plans | ||
| Verizon | (0) | (28) | (816) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| AT&T | (1) | (119) | (1051) | View Plans | ||
| XFINITY | (0) | (211) | (2379) | View Plans | ||
| Ridge Wireless | (0) | (0) | (0) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in California
Customer Reviews
Steve
ting Fiber
November 13, 2026 Slow, 1/10th the speed they advertised
Robert
Verizon Fixed Wireless
November 10, 2026 Was cut off with .out notice due to upgrade and was not provided connection to upgrade from the same location (tower). Causing further problems in service and added cost.
ISPReports User
AT&T DSL
November 08, 2026 Lousy
ISPReports User
Fidium
November 08, 2026 Vernice
Frontier Fiber
November 01, 2026 Horrible this is horrible. My internet has been down for two days in a half. Never again
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Which ISP Should You Choose in Downtown North?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Downtown North is T-Mobile Home Internet.
- The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Downtown North is T-Mobile Home Internet.
- XFINITY from Comcast, Viasat, T-Mobile Home Internet, HughesNet, EarthLink, and AT&T has the broadest coverage in Downtown North, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.