Best Internet Providers in Palo Alto, CA
All 9 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Palo Alto, CA
Palo Alto has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Palo Alto.
Ranks compare Palo Alto with the 749 US small cities (50,000 to 99,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Palo Alto, CA at a Glance
Palo Alto Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Etheric Networks
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Palo Alto ratings may vary and are shown below.
Who is the Best Internet Provider in Palo Alto, CA?
T-Mobile Home Internet is the best internet provider in Palo Alto based on California customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Palo Alto, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 91.88% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Palo Alto?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Palo Alto
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- XFINITY - cable coverage map
- GeoLinks - fixed wireless coverage map
- Etheric Networks - fixed wireless coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- Ridge Wireless - fixed wireless coverage map
- Cruzio Internet - fixed wireless coverage map
How Palo Alto Compares to Places Its Size
Palo Alto's report card score is tied 156th of 749 and its connectivity index is tied 51st of 749.
| Measure | Palo Alto | Rank among US small cities (50,000 to 99,999 people) | Santa Clara County | California | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 80.3% | Tied 380th of 749 | 59.0% | 62.4% | 71.5% | Aloha, OR and Shawnee, KS (100.0%) |
| Average top speed | 4,422 Mbps | 236th of 749 | 4,067 Mbps | 3,834 Mbps | 3,486 Mbps | Layton, UT (9,808 Mbps) |
| Providers at a typical address | 10.4 | Tied 24th of 749 | 10.3 | 8 | 7.1 | Guaynabo, PR (14.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.6 | Tied 361st of 749 | 3.0 | 3.0 | 2.7 | Pacoima, CA and Spring Valley, NY (4.3) |
| Workers who work from home | 35% | Tied 12th of 749 | 24% | 17% | 15% | Danville, CA and Potomac, MD and 2 more (39%) |
| Homes with a computer, tablet or phone | 99% | Tied 11th of 749 | 98% | 97% | 96% | Atascocita, TX and Eastvale, CA and 8 more (100%) |
| Homes with internet | 97% | Tied 31st of 749 | 95% | 94% | 91% | Centreville, VA and Danville, CA and 2 more (99%) |
| Homes on fiber, cable or DSL | 89% | Tied 31st of 749 | 85% | 79% | 76% | Flower Mound, TX and Johns Creek, GA and 1 more (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 94% | Tied 31st of 749 | 90% | 84% | 81% | Sammamish, WA (99%) |
| Median household income | $211,986 | 5th of 749 | $169,968 | $111,728 | $93,246 | Potomac, MD ($227,882) |
| Residents in school (6th grade to college) | 16% | Tied 297th of 749 | 17% | 17% | 16% | East Lansing, MI (58%) |
Fiber reaches 80.3% of homes in Palo Alto, against 59.0% across Santa Clara County and 62.4% across California. Households in Palo Alto are smaller than the US average (2.6 people against 2.7); 35% of workers work from home (US 15%); and the median household income is $211,986 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Palo Alto
Which Fiber Internet Providers are Available in Palo Alto?
EarthLink Fiber in Palo Alto, CA
Availability:
80.4%
Customer Rating:
(6)
Avg. Download Speed
4,862 Mbps
EarthLink offers Fiber service to 80.4% of Palo Alto homes. Across the city, EarthLink Fiber has speeds up to 4,862 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Palo Alto from EarthLink in terms of customer satisfaction.
AT&T Fiber in Palo Alto, CA
Availability:
80.4%
Customer Rating:
(542)
Avg. Download Speed
4,862 Mbps
AT&T offers Fiber service to 80.4% of Palo Alto homes. Across the city, AT&T Fiber has speeds up to 4,862 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Palo Alto from AT&T in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Palo Alto?
EarthLink Fixed Wireless in Palo Alto, CA
Availability:
94.2%
Customer Rating:
(4)
Avg. Download Speed
64 Mbps
EarthLink offers Fixed Wireless service to 94.2% of Palo Alto homes. Across the city, EarthLink Fixed Wireless has speeds up to 64 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city.
AT&T Fixed Wireless in Palo Alto, CA
Availability:
94.2%
Customer Rating:
(205)
Avg. Download Speed
64 Mbps
AT&T offers Fixed Wireless service to 94.2% of Palo Alto homes. Across the city, AT&T Fixed Wireless has speeds up to 64 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city.
Etheric Networks Fixed Wireless in Palo Alto, CA
Availability:
93.4%
Customer Rating:
(0)
Avg. Download Speed
250 Mbps
Etheric Networks offers Fixed Wireless service to 93.4% of Palo Alto homes. Across the city, Etheric Networks Fixed Wireless is the only type of service available from the company, with speeds up to 250 Mbps
Verizon Fixed Wireless in Palo Alto, CA
Availability:
93.3%
Customer Rating:
(362)
Avg. Download Speed
213 Mbps
Verizon offers Fixed Wireless service to 93.3% of Palo Alto homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 213 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 16 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Palo Alto, CA
Availability:
91.9%
Customer Rating:
(342)
Avg. Download Speed
85 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 91.9% of Palo Alto homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 85 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 17 Mbps throughout the city.
Ridge Wireless Fixed Wireless in Palo Alto, CA
Availability:
59.1%
Customer Rating:
(0)
Avg. Download Speed
52 Mbps
Ridge Wireless offers Fixed Wireless service to 59.1% of Palo Alto homes. Across the city, Ridge Wireless Fixed Wireless is the only type of service available from the company, with speeds up to 52 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 60, with an average of 21 Mbps throughout the city.
GeoLinks Fixed Wireless in Palo Alto, CA
Availability:
31.4%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
GeoLinks offers Fixed Wireless service to 31.4% of Palo Alto homes. Across the city, GeoLinks Fixed Wireless is the only type of service available from the company, with speeds up to 1,000 Mbps
Cruzio Internet Fixed Wireless in Palo Alto, CA
Availability:
3.2%
Customer Rating:
(0)
Avg. Download Speed
609 Mbps
Cruzio Internet offers Fixed Wireless service to 3.2% of Palo Alto homes. Across the city, Cruzio Internet Fixed Wireless is the only type of service available from the company, with speeds up to 609 Mbps, with speeds from 100 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Cruzio Internet Fixed Wireless.
Which Cable Internet Providers are Available in Palo Alto?
XFINITY Cable in Palo Alto, CA
Availability:
95.7%
Customer Rating:
(2077)
Avg. Download Speed
1,942 Mbps
XFINITY from Comcast offers Cable service to 95.7% of Palo Alto homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,942 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 234 Mbps throughout the city.
Which DSL Internet Providers are Available in Palo Alto?
EarthLink DSL in Palo Alto, CA
Availability:
87.1%
Customer Rating:
(5)
Avg. Download Speed
68 Mbps
EarthLink offers DSL service to 87.1% of Palo Alto homes. Across the city, EarthLink DSL has speeds up to 68 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Palo Alto from EarthLink in terms of customer satisfaction.
AT&T DSL in Palo Alto, CA
Availability:
87.1%
Customer Rating:
(304)
Avg. Download Speed
68 Mbps
AT&T offers DSL service to 87.1% of Palo Alto homes. Across the city, AT&T DSL has speeds up to 68 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Palo Alto from AT&T in terms of customer satisfaction.
Internet in Palo Alto by Neighborhood and ZIP Code
Fiber reaches from 62.0% of homes in University South to 100.0% in Duveneck-Saint Francis; by ZIP code, from 18.6% in 94304 to 87.0% in 94306. Each row links to that place’s page.
Neighborhoods in Palo Alto
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Midtown-San Jose | 7,975 | 84.2% | 4,508 Mbps | 10.7 | A- | 93/100 |
| Fairmeadow | 5,799 | 89.5% | 4,636 Mbps | 9.8 | A- | 94/100 |
| Ventura | 4,602 | 93.8% | 4,839 Mbps | 11.2 | A- | 76/100 |
| Barron Park | 4,312 | 93.9% | 4,949 Mbps | 11 | A- | 97/100 |
| University South | 4,141 | 62.0% | 3,625 Mbps | 10.4 | B+ | 65/100 |
| Old Palo Alto | 3,717 | 99.4% | 5,000 Mbps | 10 | A | 92/100 |
| Crescent Park | 3,680 | 79.7% | 4,239 Mbps | 9.9 | B+ | 94/100 |
| Duveneck-Saint Francis | 3,566 | 100.0% | 5,000 Mbps | 9.8 | A | 94/100 |
| Downtown North San Jose | 3,389 | 77.6% | 4,327 Mbps | 10.7 | B+ | 55/100 |
ZIP codes in Palo Alto
How Palo Alto Compares to Nearby Places
The 10 places nearest to Palo Alto that have their own pages are all within 6 miles. Among them, North Fair Oaks has the most homes with fiber (100.0%) and Stanford the fewest (1.4%); Palo Alto has 80.3%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Palo Alto (this page) | 68,183 | 80.3% | 4,422 Mbps | 10.4 | A- | 90/100 |
| Redwood City | 92,381 | 85.0% | 6,621 Mbps | 9.6 | A- | 89/100 |
| Mountain View | 84,882 | 73.1% | 3,720 Mbps | 10.9 | B+ | 82/100 |
| Menlo Park | 41,500 | 91.4% | 7,678 Mbps | 10.9 | A | 91/100 |
| Los Altos | 38,328 | 88.1% | 4,648 Mbps | 10.8 | A- | 93/100 |
| East Palo Alto | 30,167 | 79.3% | 4,862 Mbps | 10.1 | A- | 76/100 |
| Stanford | 20,921 | 1.4% | 2,387 Mbps | 6.8 | C+ | 46/100 |
| North Fair Oaks | 10,906 | 100.0% | 9,370 Mbps | 10.3 | A+ | 80/100 |
| Los Altos Hills | 8,937 | 57.0% | 4,802 Mbps | 10.5 | B+ | 88/100 |
| Atherton | 8,885 | 86.1% | 8,455 Mbps | 9.7 | A- | 92/100 |
| Portola Valley | 7,141 | 58.4% | 3,114 Mbps | 9 | B | 89/100 |
Who is the Fastest Internet Provider in Palo Alto?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Palo Alto
| AT&T | 5,000 |
|---|---|
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| Verizon | 1,000 |
| GeoLinks | 1,000 |
| Cruzio Internet | 1,000 |
| Etheric Networks | 250 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| Ridge Wireless | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Palo Alto. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Palo Alto Internet Providers
Based on 387 reviews from California internet customers, T-Mobile Home Internet is the best internet service provider for Palo Alto residents. T-Mobile Home Internet was rated at an average of 4.11 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in California, with 3.61 out of 5 stars and 93.3% coverage in Palo Alto.
At a national level, based on 4603 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Palo Alto Internet Providers
The table below shows average customer ratings from customers in Palo Alto, California, and customers throughout the country.
| ISP / Tech Type | Palo Alto Overall | California Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (27) | (342) | View Plans | ||
| Verizon | (0) | (28) | (816) | View Plans | ||
| HughesNet | (0) | (1) |  (25) | View Plans | ||
| Viasat | (0) | (1) |  (12) | View Plans | ||
| XFINITY | (0) | (211) | (2379) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| AT&T |  (1) | (119) | (1051) | View Plans | ||
| Ridge Wireless | (0) | (0) | (0) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| Cruzio Internet | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Palo Alto
Based on data reported by Palo Alto ISPs to the FCC, the fastest speeds in the city are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in Palo Alto. Therefore, the average customer can get up to 4,096 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Palo Alto Speed | California Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (27) | (342) | View Plans | ||
| XFINITY | (0) | (211) | (2379) | View Plans | ||
| Verizon | (0) | (28) | (816) | View Plans | ||
| HughesNet | (0) |  (1) | (25) | View Plans | ||
| Viasat | (0) |  (1) | (12) | View Plans | ||
| AT&T | (1) | (119) | (1051) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| Ridge Wireless | (0) | (0) | (0) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| Cruzio Internet | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Palo Alto?
Of the providers in Palo Alto, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Palo Alto where enough of them have reviewed a provider, otherwise across California or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.26 out of 5 for price, which is higher than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.75 out of 5.
The table below shows how customers in Palo Alto, California, and the United States rated the affordability of their internet service.
Rated Affordability in Palo Alto
| ISP / Tech Type | Palo Alto Affordability | California Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) |  (27) | (342) | View Plans | ||
| Verizon | (0) | (28) | (816) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| AT&T | (1) | (119) | (1051) | View Plans | ||
| XFINITY | (0) | (211) | (2379) | View Plans | ||
| Ridge Wireless | (0) | (0) | (0) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| Cruzio Internet | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in California
Customer Reviews
Steve
ting Fiber
November 13, 2026 Slow, 1/10th the speed they advertised
Robert
Verizon Fixed Wireless
November 10, 2026 Was cut off with .out notice due to upgrade and was not provided connection to upgrade from the same location (tower). Causing further problems in service and added cost.
ISPReports User
AT&T DSL
November 08, 2026 Lousy
ISPReports User
Fidium
November 08, 2026 Vernice
Frontier Fiber
November 01, 2026 Horrible this is horrible. My internet has been down for two days in a half. Never again
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Which ISP Should You Choose in Palo Alto?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Palo Alto is T-Mobile Home Internet.
- The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Palo Alto is T-Mobile Home Internet.
- XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Palo Alto, available to 95.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.