Advertiser Disclosure: We may earn commissions when you buy through links on our site. Learn more

Best Internet Providers in Downtown Pittsfield, Ann Arbor, MI

All 6 providers, ranked by coverage, speed and customer ratings

Downtown Pittsfield has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Downtown Pittsfield.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber79.7%Ann Arbor 46.5%4th of 16
Average top speed4,309 MbpsAnn Arbor 3,229 Mbps4th of 16
Providers68.3 at a typical addressTied 5th of 16
Homes with internet96%Ann Arbor 92%Tied 9th of 16
ISP Report CardB+score 74 of 1004th of 16
Connectivity index70/100Ann Arbor 78/100Tied 13th of 16

Ranks compare Downtown Pittsfield with the 16 neighborhoods in Ann Arbor.

The Best Internet in Downtown Pittsfield, Ann Arbor, MI at a Glance

Top rankedSee the full rankingFirst in our Downtown Pittsfield ranking by coverage, speed and customer ratings.See plans
FastestAT&T and EarthLinkUp to 5,000 Mbps advertised to the FCCCompare speeds
Best ratedT-Mobile Home InternetRated 4.06 out of 5 by its customers, available to 90.36% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Downtown Pittsfield Internet Providers, Ranked by Coverage, Speed and Customer Ratings

XFINITY

XFINITY logo

Availability:

99.8%

Customer Rating:

3.4 of 5 stars

(2379)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Pittsfield.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Pittsfield residents, weighted by block population.

Customer Rating

Cable

99.8%

1,651 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2077)

EarthLink

EarthLink logo

Availability:

97.6%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: $64.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Pittsfield.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Pittsfield residents, weighted by block population.

Customer Rating

Fiber

74.0%

4,938 Mbps

5,000 Mbps

Fiber: 3.7 of 5 stars

(6)

DSL

95.5%

65 Mbps

100 Mbps

DSL: 3.2 of 5 stars

(5)

Fixed Wireless

93.8%

39 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

AT&T

AT&T logo

Availability:

97.6%

Customer Rating:

3.6 of 5 stars

(1051)

View Plans

1-877-610-1219 Price: $60.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Pittsfield.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Pittsfield residents, weighted by block population.

Customer Rating

Fiber

74.0%

4,938 Mbps

5,000 Mbps

Fiber: 3.9 of 5 stars

(542)

DSL

95.5%

65 Mbps

100 Mbps

DSL: 3.3 of 5 stars

(304)

Fixed Wireless

93.8%

39 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(205)

Verizon

Verizon logo

Availability:

97.0%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Pittsfield.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Pittsfield residents, weighted by block population.

Customer Rating

Fixed Wireless

97.0%

278 Mbps

1,000 Mbps

Wireless: 3.6 of 5 stars

(362)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

90.4%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Pittsfield.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Pittsfield residents, weighted by block population.

Customer Rating

Fixed Wireless

90.4%

69 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

Metronet

Metronet logo

Availability:

19.4%

Customer Rating:

3.9 of 5 stars

(76)

View Plans

1-833-875-1366 Price: $39.95 - $109.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Downtown Pittsfield.

Max Download Speed InfoCalculated from the maximum speeds available to most Downtown Pittsfield residents, weighted by block population.

Customer Rating

Fiber

19.4%

5,120 Mbps

5,120 Mbps

Fiber: 4.0 of 5 stars

(74)

Satellite providers, which generally offer 100% coverage across the United States, are available for Downtown Pittsfield residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown Pittsfield ratings may vary and are shown below.

Who is the Best Internet Provider in Downtown Pittsfield, Ann Arbor, MI?

T-Mobile Home Internet is the best internet provider in Downtown Pittsfield based on Michigan customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Downtown Pittsfield, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 90.36% of the neighborhood.

Which Providers are Available at my Home in Downtown Pittsfield?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Downtown Pittsfield, Ann Arbor, MI map of internet availability

How Downtown Pittsfield Compares to the Rest of Ann Arbor

Downtown Pittsfield's report card score is 4th of 16 and its connectivity index is tied 13th of 16.

B+score 74 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.4th of 16
70/100Ann Arbor 78/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.Tied 13th of 16
Measure Downtown Pittsfield Rank among neighborhoods in Ann Arbor Ann Arbor Washtenaw County US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 79.7% 4th of 16 46.5% 49.1% 71.5% Wildwood (97.4%)
Average top speed 4,309 Mbps 4th of 16 3,229 Mbps 3,036 Mbps 3,486 Mbps Wildwood (4,901 Mbps)
Providers at a typical address 8.3 Tied 5th of 16 7.7 7.5 7.1 Dicken and Wildwood (8.9)
Connectivity index inputs: how much households need and use the internet
People per household 2.1 Tied 11th of 16 2.4 2.4 2.7 Abbot (3.2)
Workers who work from home 20% 15th of 16 28% 22% 15% Wildwood (35%)
Homes with a computer, tablet or phone 97% 16th of 16 99% 98% 96% Angells and Burns Park and 3 more (100%)
Homes with internet 96% Tied 9th of 16 92% 94% 91% Bryant Pattengill West and Thurston (99%)
Homes on fiber, cable or DSL 82% Tied 12th of 16 84% 81% 76% Wildwood (93%)
More about the households here
Homes with a desktop or laptop 89% Tied 13th of 16 94% 89% 81% Thurston (100%)
Median household income $78,134 12th of 16 $104,081 $101,961 $93,246 Logan ($153,217)
Residents in school (6th grade to college) 27% Tied 6th of 16 35% 26% 16% Burns Park (67%)

Fiber reaches 79.7% of homes in Downtown Pittsfield, against 46.5% across Ann Arbor and 49.1% across Washtenaw County. Households in Downtown Pittsfield are smaller than the US average (2.1 people against 2.7); 20% of workers work from home (US 15%); and the median household income is $78,134 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in Downtown Pittsfield

Which Fiber Internet Providers are Available in Downtown Pittsfield?

EarthLink Fiber in Downtown Pittsfield, Ann Arbor, MI

EarthLink logo

Availability:

74.0%

Customer Rating:

3.7 of 5 stars

(6)

Avg. Download Speed

4,938 Mbps

EarthLink offers Fiber service to 74.0% of Downtown Pittsfield homes. Across the neighborhood, EarthLink Fiber has speeds up to 4,938 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Downtown Pittsfield from EarthLink in terms of customer satisfaction.

AT&T Fiber in Downtown Pittsfield, Ann Arbor, MI

AT&T logo

Availability:

74.0%

Customer Rating:

3.9 of 5 stars

(542)

Avg. Download Speed

4,938 Mbps

AT&T offers Fiber service to 74.0% of Downtown Pittsfield homes. Across the neighborhood, AT&T Fiber has speeds up to 4,938 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Downtown Pittsfield from AT&T in terms of customer satisfaction.

Metronet Fiber in Downtown Pittsfield, Ann Arbor, MI

Metronet logo

Availability:

19.4%

Customer Rating:

4.0 of 5 stars

(74)

Avg. Download Speed

5,120 Mbps

Metronet offers Fiber service to 19.4% of Downtown Pittsfield homes. Across the neighborhood, Metronet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps, with speeds from 5,120 Mpbs up to 5,120 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Metronet Fiber. Metronet Fiber is rated the same as other types of internet service available in Downtown Pittsfield from Metronet in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Downtown Pittsfield?

Verizon Fixed Wireless in Downtown Pittsfield, Ann Arbor, MI

Verizon logo

Availability:

97.0%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

278 Mbps

Verizon offers Fixed Wireless service to 97.0% of Downtown Pittsfield homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 278 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 21 Mbps throughout the neighborhood. Verizon Fixed Wireless is rated other types of internet service available in Downtown Pittsfield from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in Downtown Pittsfield, Ann Arbor, MI

EarthLink logo

Availability:

93.8%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

39 Mbps

EarthLink offers Fixed Wireless service to 93.8% of Downtown Pittsfield homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.3 Mbps throughout the neighborhood. EarthLink Fixed Wireless is rated other types of internet service available in Downtown Pittsfield from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Downtown Pittsfield, Ann Arbor, MI

AT&T logo

Availability:

93.8%

Customer Rating:

3.6 of 5 stars

(205)

Avg. Download Speed

39 Mbps

AT&T offers Fixed Wireless service to 93.8% of Downtown Pittsfield homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.3 Mbps throughout the neighborhood. AT&T Fixed Wireless is rated other types of internet service available in Downtown Pittsfield from AT&T in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in Downtown Pittsfield, Ann Arbor, MI

T-Mobile Home Internet logo

Availability:

90.4%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

69 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 90.4% of Downtown Pittsfield homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 69 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Downtown Pittsfield from T-Mobile Home Internet in terms of customer satisfaction.

Which Cable Internet Providers are Available in Downtown Pittsfield?

XFINITY Cable in Downtown Pittsfield, Ann Arbor, MI

XFINITY logo

Availability:

99.8%

Customer Rating:

3.3 of 5 stars

(2077)

Avg. Download Speed

1,651 Mbps

XFINITY from Comcast offers Cable service to 99.8% of Downtown Pittsfield homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 1,651 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 156 Mbps throughout the neighborhood. XFINITY Cable is rated the same as other types of internet service available in Downtown Pittsfield from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Downtown Pittsfield?

EarthLink DSL in Downtown Pittsfield, Ann Arbor, MI

EarthLink logo

Availability:

95.5%

Customer Rating:

3.2 of 5 stars

(5)

Avg. Download Speed

65 Mbps

EarthLink offers DSL service to 95.5% of Downtown Pittsfield homes. Across the neighborhood, EarthLink DSL has speeds up to 65 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in Downtown Pittsfield from EarthLink in terms of customer satisfaction.

AT&T DSL in Downtown Pittsfield, Ann Arbor, MI

AT&T logo

Availability:

95.5%

Customer Rating:

3.3 of 5 stars

(304)

Avg. Download Speed

65 Mbps

AT&T offers DSL service to 95.5% of Downtown Pittsfield homes. Across the neighborhood, AT&T DSL has speeds up to 65 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Downtown Pittsfield from AT&T in terms of customer satisfaction.

How Downtown Pittsfield Compares to Its Neighbors

The 10 neighborhoods nearest to Downtown Pittsfield that have their own pages are all within 5 miles. Among them, Ypsilanti Historic District (Ypsilanti) has the most homes with fiber (99.5%) and King the fewest (8.0%); Downtown Pittsfield has 79.7%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Downtown Pittsfield (this page)10,127 79.7%4,309 Mbps8.3B+70/100
Burns Park21,112 27.1%2,996 Mbps7.3B-80/100
Bach18,277 29.6%2,663 Mbps6.9B-70/100
Northside Ann Arbor11,340 45.6%3,859 Mbps8.1B57/100
Bryant Pattengill East9,523 34.6%3,042 Mbps7.7B-74/100
King9,277 8.0%1,753 Mbps6.5C70/100
Bryant Pattengill West7,214 52.4%3,601 Mbps8.8B78/100
Carpenter6,434 40.1%3,017 Mbps7.7B-76/100
Thurston5,166 9.0%1,967 Mbps6.7C+78/100
Ypsilanti Historic District (Ypsilanti)4,048 99.5%5,095 Mbps8.7A52/100
Angells3,791 20.8%2,815 Mbps7.3B-85/100

Who is the Fastest Internet Provider in Downtown Pittsfield?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by XFINITY from Comcast. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Downtown Pittsfield

Max Advertised Speed in Downtown Pittsfield, Ann Arbor, MI
Metronet5,120
AT&T5,000
EarthLink5,000
XFINITY from Comcast2,000
Verizon1,000
Viasat100
T-Mobile Home Internet100
HughesNet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Downtown Pittsfield. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Downtown Pittsfield Internet Providers

Based on 174 reviews from Michigan internet customers, T-Mobile Home Internet is the best internet service provider for Downtown Pittsfield residents. T-Mobile Home Internet was rated at an average of 4.06 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Michigan, with 3.33 out of 5 stars and 97.0% coverage in Downtown Pittsfield.

At a national level, based on 4679 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all Downtown Pittsfield Internet Providers

The table below shows average customer ratings from customers in Downtown Pittsfield, Michigan, and customers throughout the country.

ISP / Tech TypeDowntown Pittsfield OverallMichigan OverallNational OverallFor Service
MetronetNo rating yet (0)3.5 of 5 stars (4)4 of 5 stars (76)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (16)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (9)4 of 5 stars (816)View Plans
XFINITY3.5 of 5 stars (4)3.5 of 5 stars (117)3.5 of 5 stars (2379)View Plans
AT&T3 of 5 stars (1)3.5 of 5 stars (28)3.5 of 5 stars (1051)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3.5 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in Downtown Pittsfield

Based on data reported by Downtown Pittsfield ISPs to the FCC, the fastest speeds in the neighborhood are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in Downtown Pittsfield. Therefore, the average customer can get up to 3,758 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeDowntown Pittsfield SpeedMichigan SpeedNational SpeedFor Service
XFINITY4.5 of 5 stars (4)4 of 5 stars (117)4 of 5 stars (2379)View Plans
AT&T4 of 5 stars (1)3.5 of 5 stars (28)4 of 5 stars (1051)View Plans
MetronetNo rating yet (0)4.5 of 5 stars (4)4 of 5 stars (76)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (16)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)4 of 5 stars (9)4 of 5 stars (816)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in Downtown Pittsfield?

Of the providers in Downtown Pittsfield, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Downtown Pittsfield where enough of them have reviewed a provider, otherwise across Michigan or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet is rated 4.13 out of 5 for price, which is higher than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.00 out of 5.

The table below shows how customers in Downtown Pittsfield, Michigan, and the United States rated the affordability of their internet service.

Rated Affordability in Downtown Pittsfield

ISP / Tech TypeDowntown Pittsfield AffordabilityMichigan AffordabilityNational AffordabilityFor Service
MetronetNo rating yet (0)3.5 of 5 stars (4)3.5 of 5 stars (76)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (16)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)3 of 5 stars (9)3.5 of 5 stars (816)View Plans
AT&T3 of 5 stars (1)3.5 of 5 stars (28)3.5 of 5 stars (1051)View Plans
XFINITY3.5 of 5 stars (4)3 of 5 stars (117)3 of 5 stars (2379)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Reviews for Internet Service Providers in Michigan

Customer Reviews

Sort By

Filter By

A Ann Arbor, MI Customer

AT&T Fiber

3 of 5 stars February 26, 2026

They’re the only provider in our zip code. My partner and I do a fair amount of work from home so we got the fastest speed but we didn’t really have a choice on which service to pay for it. We get mailers for Verizon and they have the same speeds for cheaper but don’t cover our address.

Plan Pricing: 3 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 3 of 5 stars

Rocco W.

XFINITY Cable

1 of 5 stars July 21, 2024

I have dealt with Xfinity for several years now, and am extremely dissatisfied, to say the least. I have looked at other options in the area, but the only other is AT&T, which has even higher prices. Reasons I despise Xfinity, despite the "lower cost" to competitors, includes the quality of customer service, overall communication of plans/pricing changes, and overall the prices. For example, each time I have to renew my annual plan, it's a constant struggle of getting the price I had been paying for, and usually includes multiple contacts with customer service for the same topic. I've had reps leave chat, not understand my questions at all, and even tell me the problem is solved, yet come to find out nothing was done, and I have to re-contact support all over again, and repeat everything. The pricing constantly goes up each year, with no increase in speed. They also basically force you to pay a monthly fee to "rent" a modem/router, as you will not get the full speed you are paying for with your own. It feels like they throttle my speed all the time, and never fix it unless brought up to them. I hate dealing with internet, feel like I'm constantly getting scammed, and have no real choice, as internet providers feel like a monopoly.

Plan Pricing: 1 of 5 stars
Internet Speed: 2 of 5 stars
Overall Rating: 1 of 5 stars

JAH

XFINITY Cable

4 of 5 stars June 02, 2023

Ipmy spouse and I work from home and our two kids do lots of online school so we need reliable and fast Internet. Xfinity Internet is pricy but there aren't better alternatives in my area. The only time there was an outage it was caused by a neighbor who dug to plant flowers by the utility box in his yard and cut the underground cable wire accidentally. Xfinity promptly repaired the cable within a day.

Plan Pricing: 3 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 4 of 5 stars

Sarah

XFINITY Cable

5 of 5 stars March 28, 2023

I love Xfinity, once it gets set up, it runs really smoothly. It is pretty reliable and fast. I taught online for a year using the wifi every day all day and very rarely had any problems. The only problem I've ever had with it was when we first were setting it up and had to go a few days without while it wasn't working.

Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

A Ypsilanti, MI Customer

XFINITY Cable

4 of 5 stars January 24, 2023

I know that seemingly everyone hates Comcast. However, I have had good service from them for the past 30 years. Even on the rare occasions when I have had a problem, they've been very helpful in getting it fixed. My only complaint is the price. It borders on unaffordable.

Plan Pricing: 4 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 4 of 5 stars

Rate your provider

Share your experience to help others in your area choose.

Overall

Which ISP Should You Choose in Downtown Pittsfield?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Downtown Pittsfield is T-Mobile Home Internet.
  • The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Downtown Pittsfield is T-Mobile Home Internet.
  • XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Downtown Pittsfield, available to 99.8% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.