Best Internet Providers in Downtown, Wilmington, DE
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Downtown, Wilmington, DE
Downtown has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Downtown.
Ranks compare Downtown with the 13 neighborhoods in Wilmington.
The Best Internet in Downtown, Wilmington, DE at a Glance
Downtown Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown ratings may vary and are shown below.
Who is the Best Internet Provider in Downtown, Wilmington, DE?
Verizon is the highest-rated internet provider in Downtown based on 25 Delaware customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-833-213-7018
Which Providers are Available at my Home in Downtown?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Downtown, Wilmington
How Downtown Compares to the Rest of Wilmington
Downtown's report card score is 13th of 13 and its connectivity index is 11th of 13.
| Measure | Downtown | Rank among neighborhoods in Wilmington | Wilmington | New Castle County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 25.2% | 13th of 13 | 86.4% | 92.0% | 71.5% | Cloutier Court and Mayfield and 1 more (100.0%) |
| Average top speed | 2,000 Mbps | Tied 3rd of 13 | 1,960 Mbps | 2,041 Mbps | 3,486 Mbps | Mayfield (2,247 Mbps) |
| Providers at a typical address | 5.4 | Tied 9th of 13 | 6 | 6.2 | 7.1 | Baynard Village and Northwest Wilmington (6.4) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.3 | Tied 7th of 13 | 2.5 | 2.6 | 2.7 | Hedgeville and Mayfield (2.9) |
| Workers who work from home | 13% | 12th of 13 | 18% | 18% | 15% | Highlands and Northwest Wilmington (30%) |
| Homes with a computer, tablet or phone | 95% | Tied 8th of 13 | 96% | 97% | 96% | Northwest Wilmington (99%) |
| Homes with internet | 82% | 11th of 13 | 92% | 94% | 91% | Cloutier Court and Northwest Wilmington (97%) |
| Homes on fiber, cable or DSL | 72% | 10th of 13 | 82% | 84% | 76% | Mayfield (92%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 67% | 10th of 13 | 81% | 85% | 81% | Mayfield (93%) |
| Median household income | $61,083 | 7th of 13 | $94,690 | $102,319 | $93,246 | Mayfield ($147,268) |
| Residents in school (6th grade to college) | 17% | 2nd of 13 | 14% | 17% | 16% | Browntown (22%) |
Fiber reaches 25.2% of homes in Downtown, against 86.4% across Wilmington and 92.0% across New Castle County. Households in Downtown are smaller than the US average (2.3 people against 2.7); 13% of workers work from home (US 15%); and the median household income is $61,083 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Downtown
Which Fiber Internet Providers are Available in Downtown?
EarthLink Fiber in Downtown, Wilmington, DE
Availability:
25.2%
Customer Rating:
(6)
Avg. Download Speed
980 Mbps
EarthLink offers Fiber service to 25.2% of Downtown homes. Across the neighborhood, EarthLink Fiber has speeds up to 980 Mbps
Verizon Fiber in Downtown, Wilmington, DE
Availability:
25.2%
Customer Rating:
(453)
Avg. Download Speed
980 Mbps
Verizon offers Fiber service to 25.2% of Downtown homes. Across the neighborhood, Verizon Fiber has speeds up to 980 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Downtown?
T-Mobile Home Internet Fixed Wireless in Downtown, Wilmington, DE
Availability:
99.7%
Customer Rating:
(342)
Avg. Download Speed
90 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.7% of Downtown homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 90 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 18 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Downtown, Wilmington, DE
Availability:
99.3%
Customer Rating:
(362)
Avg. Download Speed
300 Mbps
Verizon offers Fixed Wireless service to 99.3% of Downtown homes. Across the neighborhood, Verizon Fixed Wireless has speeds up to 300 Mbps
EarthLink Fixed Wireless in Downtown, Wilmington, DE
Availability:
96.6%
Customer Rating:
(4)
Avg. Download Speed
34 Mbps
EarthLink offers Fixed Wireless service to 96.6% of Downtown homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 34 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.0 Mbps throughout the neighborhood.
AT&T Fixed Wireless in Downtown, Wilmington, DE
Availability:
96.6%
Customer Rating:
(205)
Avg. Download Speed
34 Mbps
AT&T offers Fixed Wireless service to 96.6% of Downtown homes. Across the neighborhood, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 34 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.0 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in Downtown?
XFINITY Cable in Downtown, Wilmington, DE
Availability:
99.7%
Customer Rating:
(2077)
Avg. Download Speed
2,000 Mbps
XFINITY from Comcast offers Cable service to 99.7% of Downtown homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 2,000 Mbps
Which DSL Internet Providers are Available in Downtown?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Downtown, Wilmington, DE.
How Downtown Compares to Its Neighbors
The 10 neighborhoods nearest to Downtown that have their own pages are all within 2 miles. Among them, Northwest Wilmington has the most homes with fiber (100.0%) and Cool Springs the fewest (52.6%); Downtown has 25.2%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Downtown (this page) | 3,879 | 25.2% | 2,000 Mbps | 5.4 | C | 48/100 |
| Hilltop | 9,505 | 84.3% | 1,997 Mbps | 5.5 | B- | 60/100 |
| Hedgeville | 5,035 | 99.0% | 2,000 Mbps | 4.9 | B | 80/100 |
| Brandywine Village | 5,017 | 88.5% | 1,905 Mbps | 6.3 | B | 49/100 |
| Baynard Village | 4,922 | 97.6% | 1,797 Mbps | 6.4 | B | 61/100 |
| Northwest Wilmington | 4,431 | 100.0% | 1,870 Mbps | 6.4 | B+ | 73/100 |
| Cool Springs | 3,937 | 52.6% | 1,938 Mbps | 5.4 | C+ | 42/100 |
| Highlands | 3,581 | 88.1% | 1,733 Mbps | 6.1 | B- | 72/100 |
| Browntown | 3,467 | 66.5% | 2,000 Mbps | 5.2 | C+ | 61/100 |
| 9th Ward | 3,152 | 92.4% | 1,980 Mbps | 6.3 | B | 78/100 |
| The Flats | 3,094 | 74.8% | 2,000 Mbps | 5.6 | B- | 39/100 |
Who is the Fastest Internet Provider in Downtown?
Based on both FCC data and unbiased customer ratings, the fastest internet in the neighborhood comes from XFINITY from Comcast.
Data Reported to FCC by ISPs: Average Maximum Available in Downtown
| XFINITY from Comcast | 2,000 |
|---|---|
| Verizon | 980 |
| EarthLink | 980 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| AT&T | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Downtown. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Downtown Internet Providers
Based on 25 reviews from Delaware internet customers, Verizon is the best internet service provider for Downtown residents. Verizon was rated at an average of 3.90 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Delaware, with 4.00 out of 5 stars and 96.6% coverage in Downtown.
At a national level, based on 4603 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Downtown Internet Providers
The table below shows average customer ratings from customers in Downtown, Delaware, and customers throughout the country.
| ISP / Tech Type | Downtown Overall | Delaware Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon |  (0) | (10) | (816) | View Plans | ||
| AT&T | (0) | (1) | (1051) | View Plans | ||
| XFINITY | (0) | (14) | (2379) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Downtown
Based on data reported by Downtown ISPs to the FCC, the fastest speeds in the neighborhood are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Downtown. Therefore, the average customer can get up to 2,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Downtown Speed | Delaware Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (0) | (14) | (2379) | View Plans | ||
| Verizon | (0) | (10) | (816) | View Plans | ||
| AT&T | (0) |  (1) | (1051) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| EarthLink | (0) | (0) |  (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Downtown?
Of the providers in Downtown, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Downtown where enough of them have reviewed a provider, otherwise across Delaware or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 3.00 out of 5 for price, which is lower than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.40 out of 5.
The table below shows how customers in Downtown, Delaware, and the United States rated the affordability of their internet service.
Rated Affordability in Downtown
| ISP / Tech Type | Downtown Affordability | Delaware Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (1) | (1051) | View Plans | ||
| Verizon | (0) | (10) | (816) | View Plans | ||
| XFINITY | (0) | (14) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Delaware
Customer Reviews
A Hockessin, DE Customer
Verizon Fiber
May 15, 2026 Cyn E.
Verizon Fixed Wireless
April 26, 2026 Verizon used to be the best, until a few years ago. There customer service and reliability tanked. I went months with some services working, and others not, yet they could never figure out the problem and fix it. One problem would be fixed, and another problem would take it's place. So, we switched. I was really leery about switching to Total by Verizon, but Verizon towers are the only ones that reach our rural area. Total by Verizon, amazingly, has been great! Maybe it's just that it's prepaid, but the service has been reliable. The payments are fair, automatic and easy. We've had absolutely no problems with our 5g home Internet, or our phones
Kate B
XFINITY Cable
April 14, 2026 Our household has been with Comcast for a while now and I have to say it's been a great experience. The internet is fast, reliable and consistent even during peak hours. We are a work from home couple with two children that homeschool using the internet pretty much all hours of the day and have rarely experienced a problem. No matter what we throw at it, it holds up beautifully. But what really sets them apart is their customer service. Every time I have had a question or needed support, they are easy to get a hold of and always have a been with friendly and knowledgeable representatives. The installation process was smooth and professional and billing has always been clear and easy to manage.
lh
XFINITY Cable
October 31, 2025 Xfinity does a good job. However, they're very expensive just. called and got the 5-year Internet guarantee, but cable and Internet is way too high. Closing in on 300 a month which is expensive.
A Glasgow, DE Customer
Verizon Fiber
October 29, 2025 Rate your provider
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Which ISP Should You Choose in Downtown?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Downtown is Verizon.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Downtown is AT&T.
- XFINITY from Comcast, Viasat, Verizon, T-Mobile Home Internet, and HughesNet has the broadest coverage in Downtown, available to 99.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.