5 Best Internet Providers in Durham, NY

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Durham, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Durham ratings may vary and are shown below.

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Who is the Best Internet Provider in Durham, NY?

Mid-Hudson Cable is the highest-rated internet provider in Durham based on 201 New York customer reviews, and Mid-Hudson Cable has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Durham, New York, and customers throughout the country.

Top Rated Internet Providers in Durham

Local, State, and National Ratings for all Durham Internet Providers

Based on 201 reviews from New York internet customers, Mid-Hudson Cable is the best internet service provider for Durham residents. Mid-Hudson Cable was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in New York, with 4.13 out of 5 stars and 28.4% coverage in Durham.

At a national level, based on 1043 national reviews for any of the providers listed above, Mid-Hudson Cable is rated higher than any other provider, with a rating of 2.83 out of 5.

Who is the Fastest Internet Provider in Durham?

Based on both FCC data and unbiased customer ratings in Durham, the fastest internet in the city comes from Mid-Hudson Cable.

Data Reported to FCC by ISPs: Average Maximum Available in Durham

	ISP / Tech Type	Max Advertised Speed
	Mid-Hudson Data Corp	2,000 Mbps
	Mid-Hudson Cable	2,000 Mbps
	Margaretville Telephone Company	1,000 Mbps
	Verizon	300 Mbps
	Viasat	100 Mbps
	T-Mobile Home Internet	25 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Durham

Based on data reported by Durham ISPs to the FCC, the fastest speeds in the city are available through Mid-Hudson Cable. The company offers speeds up to 2,000 Mbps in Durham. Therefore, the average customer can get up to 2,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with Mid-Hudson Cable. This indicates Mid-Hudson Cable reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Durham?

New York customers rate Mid-Hudson Cable as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Mid-Hudson Cable received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Durham customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Durham, New York, and the United States rated the affordability of their internet service.

Rated Affordability in Durham

Durham Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Durham below, including the metrics used and how Durham compares to the rest of New York and nation.

Durham ISP Report Card: B-

	Metric (hover for details)	Durham	New York	USA
	Fiber Availability Percent The percentage of households in Durham that have a Fiber internet connection available to their home.	100.00%	83.33%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	1,992 Mbps	4,072 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Durham.	3.2	4.9	6.8

 

Durham Digital Connectivity Index: 15 / 100

	Metric (hover for details)	Durham	New York	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	1.9	2.7	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	11%	13%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	76%	94%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	73%	90%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	37%	76%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	37%	77%	76%

Durham ISP Report Card & Digital Connectivity Index

The ISP Report Card in Durham is B-, which is much worse than other cities. The local demand for broadband internet connectivity in Durham is high with a score of 15 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Durham have done a very poor job meeting the needs of its residents.

The Durham ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

73% of Durham households have an internet connection despite having 100.00% availability. 37% of households have fiber, cable, or DSL, 10% have satellite, 0% are still on dial-up, and 8% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 37% of households have a broadband connection such as fiber, cable or DSL available to their home, 37% subscribe to it. A very low number of Durham residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Durham?

How Much Speed does a Durham Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Durham is 1.9, which is smaller than the New York average of 2.7 and smaller than the national average of 2.7. Durham's average household income is $62,321 which is much lower than the New York average of $98,794 and lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Durham also has 8% of its population enrolled in school between the 6th grade and college level, this is lower than the New York average of 16%. Additionally, 11% of residents work from home, which is lower than the 13% of residents in New York who work from home. This and other factors you can see above show us that the community of Durham has a very low need for internet connectivity and speeds.

Compared to the rest of the country, Durham households are much more technology-disengaged. 76% of households have some sort of computing device, 68% have desktops or laptops in the home, and 71% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Durham?

Which Cable Internet Providers are Available in Durham?

Which DSL Internet Providers are Available in Durham?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Durham, NY.

Which Fixed Wireless and LTE Internet Providers are Available in Durham?

Which ISP Should You Choose in Durham?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Durham is Mid-Hudson Cable.
• The fastest internet provider should be Mid-Hudson Cable. Considering speed for the money and reliability in speeds, Mid-Hudson Cable may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Durham is Mid-Hudson Cable.
• Viasat, Mid-Hudson Cable, and HughesNet has the broadest coverage in Durham, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Durham compare to other cities with a similar population?

To see how Durham stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Durham's B- ISP Report Card and 15 / 100 Digital Connectivity Index.