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7 Best Internet Providers in East Liverpool, OH

Find internet availability by address in East Liverpool, OH

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | East Liverpool ISP Report Card | Business Internet in East Liverpool

East Liverpool ISP Report at a Glance
ISP grade East Liverpool ISP Report Card C-
Average speed Download Speed for Most Households 1,929 Mbps
ISP count Number of Internet Service Providers 7
Customer review count Real East Liverpool Customer Ratings 4

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

East Liverpool has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in East Liverpool.

East Liverpool overview

▼

East Liverpool has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in East Liverpool.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

XFINITY

XFINITY logo

Availability:

99.3%

Customer Rating:

3.4 of 5 stars

(2318)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in East Liverpool.

Max Download Speed InfoCalculated from the maximum speeds available to most East Liverpool residents, weighted by block population.

Customer Rating

Cable

99.3%

1,936 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2026)

EarthLink

EarthLink logo

Availability:

72.1%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in East Liverpool.

Max Download Speed InfoCalculated from the maximum speeds available to most East Liverpool residents, weighted by block population.

Customer Rating

DSL

49.4%

10 Mbps

10 Mbps

DSL: 3.2 of 5 stars

(5)

Fixed Wireless

54.4%

44 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

AT&T

AT&T logo

Availability:

72.1%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in East Liverpool.

Max Download Speed InfoCalculated from the maximum speeds available to most East Liverpool residents, weighted by block population.

Customer Rating

DSL

49.4%

10 Mbps

10 Mbps

DSL: 3.3 of 5 stars

(295)

Fixed Wireless

54.4%

44 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

96.8%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in East Liverpool.

Max Download Speed InfoCalculated from the maximum speeds available to most East Liverpool residents, weighted by block population.

Customer Rating

Fixed Wireless

96.8%

77 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Above are the top 4 providers in East Liverpool, OH for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

Verizon

Verizon logo

Availability:

87.2%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in East Liverpool.

Max Download Speed InfoCalculated from the maximum speeds available to most East Liverpool residents, weighted by block population.

Customer Rating

Fixed Wireless

87.2%

281 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

Smartway Communications

Smartway Communications logo

Availability:

63.1%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: $55.00 - $115.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in East Liverpool.

Max Download Speed InfoCalculated from the maximum speeds available to most East Liverpool residents, weighted by block population.

Customer Rating

Fixed Wireless

63.1%

136 Mbps

250 Mbps

Wireless: 0.0 of 5 stars

(0)

Ohio Transparent Telecom

Ohio Transparent Telecom logo

Availability:

26.4%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: $39.00 - $59.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in East Liverpool.

Max Download Speed InfoCalculated from the maximum speeds available to most East Liverpool residents, weighted by block population.

Customer Rating

Fixed Wireless

26.4%

44 Mbps

50 Mbps

Wireless: 0.0 of 5 stars

(0)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for East Liverpool residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local East Liverpool ratings may vary and are shown below.

Who is the Best Internet Provider in East Liverpool, OH?

T-Mobile Home Internet is the best internet provider in East Liverpool based on Ohio customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in East Liverpool, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 96.84% of the city.

The chart and table below show average customer ratings from customers in East Liverpool, Ohio, and customers throughout the country.

Top Rated Internet Providers in East Liverpool

T-Mobile Home Internet4.694.04
XFINITY3.333.35
Verizon3.863.77
AT&T3.473.64
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all East Liverpool Internet Providers

ISP / Tech TypeEast Liverpool OverallOhio OverallNational OverallFor Service
T-Mobile Home Internet (1) (13) (322)View Plans
XFINITY (3) (9) (2318)View Plans
Verizon (0) (7) (783)View Plans
AT&T (0) (51) (1007)View Plans
HughesNet (0) (1) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
Ohio Transparent Telecom (0) (0) (0)View Plans
Smartway Communications (0) (0) (0)View Plans

Based on 80 reviews from Ohio internet customers, T-Mobile Home Internet is the best internet service provider for East Liverpool residents. T-Mobile Home Internet was rated at an average of 4.69 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Ohio, with 3.47 out of 5 stars and 72.1% coverage in East Liverpool.

At a national level, based on 4445 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in East Liverpool?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

East Liverpool, OH map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in East Liverpool?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in East Liverpool

Max Advertised Speed in East Liverpool, OH

XFINITY2,000 Mbps
Verizon300 Mbps
Smartway Communications250 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Ohio Transparent Telecom50 Mbps

ISP / Tech TypeMax Advertised Speed
XFINITY from Comcast2,000 Mbps
Verizon300 Mbps
Smartway Communications250 Mbps
EarthLink100 Mbps
AT&T100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
Ohio Transparent Telecom50 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in East Liverpool

T-Mobile Home Internet4.463.96
XFINITY3.563.76
Verizon4.003.98
AT&T3.433.74
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeEast Liverpool SpeedOhio SpeedNational SpeedFor Service
T-Mobile Home Internet (1) (13) (322)View Plans
XFINITY (3) (9) (2318)View Plans
Verizon (0) (7) (783)View Plans
AT&T (0) (51) (1007)View Plans
HughesNet (0) (1) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
Ohio Transparent Telecom (0) (0) (0)View Plans
Smartway Communications (0) (0) (0)View Plans

Based on data reported by East Liverpool ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in East Liverpool. Therefore, the average customer can get up to 1,936 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in East Liverpool?

Ohio customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s East Liverpool customers with an average price rating of 3.29 out of 5.

The chart and graph below show how customers in East Liverpool, Ohio, and the United States rated the affordability of their internet service.

Rated Affordability in East Liverpool

T-Mobile Home Internet4.544.09
XFINITY3.443.01
Verizon4.003.45
AT&T3.293.45
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeEast Liverpool AffordabilityOhio AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (1) (13) (322)View Plans
XFINITY (3) (9) (2318)View Plans
Verizon (0) (7) (783)View Plans
AT&T (0) (51) (1007)View Plans
HughesNet (0) (1) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
Ohio Transparent Telecom (0) (0) (0)View Plans
Smartway Communications (0) (0) (0)View Plans

East Liverpool Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for East Liverpool below, including the metrics used and how East Liverpool compares to the rest of Ohio and nation.

East Liverpool ISP Report Card: C-
Metric

(hover for details)
East Liverpool Ohio USA
0.00% 68.35% 71.53%
1,929 Mbps 3,062 Mbps 3,583 Mbps
5.8 7.6 7.1

 

East Liverpool Digital Connectivity Index: 43 / 100
Metric

(hover for details)
East Liverpool Ohio USA
2.4 2.5 2.7
5% 13% 15%
91% 95% 96%
86% 91% 91%
73% 76% 76%
73% 77% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

East Liverpool ISP Report Card & Digital Connectivity Index

The ISP Report Card in East Liverpool is C-, which is better than other cities. The local demand for broadband internet connectivity in East Liverpool is high with a score of 43 / 100 in our Digital Connectivity Index. This means that internet service providers operating in East Liverpool have done a average job meeting the needs of its residents.

The East Liverpool ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

86% of East Liverpool households have an internet connection despite having 99.73% availability. 73% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 73% of households have a broadband connection such as fiber, cable or DSL available to their home, 73% subscribe to it. A large amount of East Liverpool residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to East Liverpool?

Chester, WV

  • ISP Report Card: C-
  • Digital Connectivity Index: 34 / 100
Newell, WV

  • ISP Report Card: C
  • Digital Connectivity Index: 24 / 100
Glasgow, PA

  • ISP Report Card: D
  • Digital Connectivity Index: 75 / 100

Lawrenceville, WV

  • ISP Report Card: C
  • Digital Connectivity Index: 32 / 100
Wellsville, OH

  • ISP Report Card: C-
  • Digital Connectivity Index: 50 / 100
Ohioville, PA

  • ISP Report Card: C+
  • Digital Connectivity Index: 61 / 100

Midland, PA

  • ISP Report Card: C-
  • Digital Connectivity Index: 40 / 100
New Manchester, WV

  • ISP Report Card: C+
  • Digital Connectivity Index: 22 / 100
Georgetown, PA

  • ISP Report Card: B-
  • Digital Connectivity Index: 51 / 100

How Much Speed does a East Liverpool Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in East Liverpool is 2.4, which is smaller than the Ohio average of 2.5 and smaller than the national average of 2.7. East Liverpool’s average household income is $60,045 which is lower than the Ohio average of $82,723 and lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

East Liverpool also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the Ohio average of 15%. Additionally, 5% of residents work from home, which is lower than the 13% of residents in Ohio who work from home. This and other factors you can see above show us that the community of East Liverpool has an average need for internet connectivity and speeds.

Compared to the rest of the country, East Liverpool households are more technology-disengaged. 91% of households have some sort of computing device, 75% have desktops or laptops in the home, and 86% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in East Liverpool?

According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in East Liverpool, OH.

Which Cable Internet Providers are Available in East Liverpool?

XFINITY Cable in East Liverpool, OH

XFINITY logo

Availability:

99.3%

Customer Rating:

3.3 of 5 stars

(2026)

Avg. Download Speed

1,936 Mbps

XFINITY from Comcast offers Cable service to 99.3% of East Liverpool homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,936 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 233 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in East Liverpool from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in East Liverpool?

EarthLink DSL in East Liverpool, OH

EarthLink logo

Availability:

49.4%

Customer Rating:

3.2 of 5 stars

(5)

Avg. Download Speed

10 Mbps

EarthLink offers DSL service to 49.4% of East Liverpool homes. Across the city, EarthLink DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in East Liverpool from EarthLink in terms of customer satisfaction.

AT&T DSL in East Liverpool, OH

AT&T logo

Availability:

49.4%

Customer Rating:

3.3 of 5 stars

(295)

Avg. Download Speed

10 Mbps

AT&T offers DSL service to 49.4% of East Liverpool homes. Across the city, AT&T DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in East Liverpool from AT&T in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in East Liverpool?

T-Mobile Home Internet Fixed Wireless in East Liverpool, OH

T-Mobile Home Internet logo

Availability:

96.8%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

77 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 96.8% of East Liverpool homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 77 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in East Liverpool from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in East Liverpool, OH

Verizon logo

Availability:

87.2%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

281 Mbps

Verizon offers Fixed Wireless service to 87.2% of East Liverpool homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 281 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in East Liverpool from Verizon in terms of customer satisfaction.

Smartway Communications Fixed Wireless in East Liverpool, OH

Smartway Communications logo

Availability:

63.1%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

136 Mbps

Smartway Communications offers Fixed Wireless service to 63.1% of East Liverpool homes. Across the city, Smartway Communications Fixed Wireless is the only type of service available from the company, with speeds up to 136 Mbps, with speeds from 25 Mpbs up to 250 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 50, with an average of 25 Mbps throughout the city. Smartway Communications Fixed Wireless is rated other types of internet service available in East Liverpool from Smartway Communications in terms of customer satisfaction.

EarthLink Fixed Wireless in East Liverpool, OH

EarthLink logo

Availability:

54.4%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

44 Mbps

EarthLink offers Fixed Wireless service to 54.4% of East Liverpool homes. Across the city, EarthLink Fixed Wireless has speeds up to 44 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.3 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in East Liverpool from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in East Liverpool, OH

AT&T logo

Availability:

54.4%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

44 Mbps

AT&T offers Fixed Wireless service to 54.4% of East Liverpool homes. Across the city, AT&T Fixed Wireless has speeds up to 44 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.3 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in East Liverpool from AT&T in terms of customer satisfaction.

Ohio Transparent Telecom Fixed Wireless in East Liverpool, OH

Ohio Transparent Telecom logo

Availability:

26.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

44 Mbps

Ohio Transparent Telecom offers Fixed Wireless service to 26.4% of East Liverpool homes. Across the city, Ohio Transparent Telecom Fixed Wireless is the only type of service available from the company, with speeds up to 44 Mbps, with speeds from 25 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 10, with an average of 8.7 Mbps throughout the city. Ohio Transparent Telecom Fixed Wireless is rated other types of internet service available in East Liverpool from Ohio Transparent Telecom in terms of customer satisfaction.

Which ISP Should You Choose in East Liverpool?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in East Liverpool is T-Mobile Home Internet.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in East Liverpool is T-Mobile Home Internet.
  • Viasat, HughesNet, and XFINITY from Comcast has the broadest coverage in East Liverpool, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does East Liverpool compare to other cities with a similar population?

To see how East Liverpool stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to East Liverpool’s C- ISP Report Card and 43 / 100 Digital Connectivity Index.

Camden, SC

  • ISP Report Card: B
  • Digital Connectivity Index: 47 / 100
Westlake Village, CA

  • ISP Report Card: B-
  • Digital Connectivity Index: 85 / 100
Beaver Dam, WI

  • ISP Report Card: C
  • Digital Connectivity Index: 48 / 100

Beeville, TX

  • ISP Report Card: C+
  • Digital Connectivity Index: 47 / 100
Bellefonte, PA

  • ISP Report Card: C
  • Digital Connectivity Index: 52 / 100
Belmont, NC

  • ISP Report Card: B
  • Digital Connectivity Index: 75 / 100

Bethany, OK

  • ISP Report Card: B+
  • Digital Connectivity Index: 57 / 100
Westbury, NY

  • ISP Report Card: B+
  • Digital Connectivity Index: 73 / 100
San Fernando, CA

  • ISP Report Card: B+
  • Digital Connectivity Index: 72 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in East Liverpool

Customer Reviews

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Bonnie R

XFINITY Cable

November 29, 2025

Xfinity continues to raise prices while not improving service. I live in a rural community so I have no other options which is frustrating.

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Overall Rating:

An Ohio Customer

XFINITY Cable

September 10, 2025
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Overall Rating:

Wendy M

XFINITY Cable

May 09, 2024

I am very unhappy with my internet provider, Xfinity. I watch a lot of streaming apps, mostly HULU. My internet goes out two to four times an hour. They have already been here once. They did something with my wiring and told me I had TOO MUCH of an internet connection! I've never heard that one before. But it only made the problem worse. Then they sent me a new modem. That hasn't resolved the problem either. I don't know what else to do about it.

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An Ohio Customer

T-Mobile Home Internet Fixed Wireless

January 25, 2023
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Overall Rating:

Hannah D

Omni Fiber

August 30, 2026

The most pathetic and worthless piece of shit company there is. My partner and I purchased our first home at the beginning of August and I called to set up Omni fiber (I work from home). The initial conversation went great - lady said it had already been set up in my area and we scheduled an appointment for a tech to come out and connect equipment. She said it would be a max 30 minute appointment. That call was on a Thursday and she scheduled the appointment for Sunday 2-5pm. I received texts to confirm the appointment however Sunday rolled around and no one showed up, texted, called or communicated. Until 8:45pm rolled around when I received a text saying he was on his way and could explain the delay. He showed up, walked around to look at something’s and said he couldn’t do anything because it has been disconnected and a bore would need to be made in our driveway/yard. He said I’d get a text in a few days. A week later I received a text that said I could call to reschedule the final installation appointment however a bore had not been made, there were still flags in my yard. I called anyway and was told a bore wasn’t needed as they did an aerial install with some cables or wires that ran to my house. Ok fine, the soonest available final install was an entire week out. That time comes and a lousy asshole named Castro shows up and is hanging out in our front yard, leaned up against our tree on the phone having a grand time laughing. 45 minutes go by and he finally starts working. An hour in and I realize his truck is no longer out front, he just left. I checked the backyard and his equipment was left in my grass. 45 minutes go by and he calls to say he has to go to a near by town to see if he can meet up with someone who has a router and modem because he didn’t have them. I asked him how the fuck he showed up for this installation without the 2 most needed pieces of equipment to finish the job? Anyway, he calls 20 minutes later and states they don’t have it either and he’d be back in the morning 9-10am to finish. I called immediately and spoke with someone who took all the information and said they escalated to a supervisor who’d call me back within 20 minutes. I waited an hour, no call. Go fucking figure. So I called back. Spoke with another individual who got me over to a supervisor immediately. A worthless one of course who said she “didn't know” to everything but she did make notes and sent them over for someone to call me asap the next morning. 9:30am following morning a manager calls me and says the tech will for sure be back out between 11am-2pm. I told her he said he’d be out between 9-10am? She said 11am-2pm was soonest available for him to return. 2:30pm and no one fucking showed. I called completely unhinged at this point and made it known if someone didn’t get out here and complete this job today, their equipment would be in the middle of the road and they could come pick it up then. From 2:30pm-5pm I was on the phone with an individual named Krista who was just as upset at my situation as I was and was willing to do whatever to help, something none of the other employees even attempted. I was on hold for quite awhile several times but I told her as long as there was a resolution, I’d stay on hold however long necessary. Eventually she reached dispatch and managers who were working to figure out the situation and get the job completed same day. There was no explanation or accountability for no one showing from 11am-2pm but she finally told me someone was on the way (20mins max). I waited and then got a call from a different lady at Omni who said the tech was outside waiting for me and she didn’t want me to miss him. I went outside and no one was there. She deeply apologized as their entire team knew about my situation as that point and checked his location. He was 2 blocks or streets away. She said she updated him and he’d be there in 5. No one fucking SHOWED!!!! I have these motherfuckers and hour before I called back and somehow reached Krista again who immediately reached back out to dispatch. She stayed on the phone with my until a different tech was in my driveway which took about 30 minutes. She had put in a request that a manager call me to speak with me about the entire situation. Didn’t ever get a call? Of course not because this is a company full of bitches who don’t want the confrontation or to take accountability or explain their bullshit. I did however tell them I would NOT be paying for the first 3 months after dealing with this and if they couldn’t accept that, to come get their shit and I’d go with a different company. I explained how much time they wasted of mine so I’d be wasting their money. She put in to give me 3 months free. A guy named John came out and finished the job. When places do shit like this to people, they have no fucking clue what issues they’re causing. Buying a first home and moving is stressful enough, on top of it I work from home and needed service asap.

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