9 Best Internet Providers in Elm City, NC
Find internet availability by address in Elm City, NC
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Elm City ISP Report Card | Business Internet in Elm City
| Elm City ISP Report Card | C+ | |
| Download Speed for Most Households | 1,219 Mbps | |
| Number of Internet Service Providers | 9 | |
| Real Elm City Customer Ratings | 3 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Elm City has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Elm City.
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Elm City has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Elm City.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Brightspeed
Connection
Customer Rating
Fiber
DSL
Spectrum
Connection
Customer Rating
Fiber
Cable
Greenlight
Connection
Customer Rating
Fiber
Optimum
Connection
Customer Rating
Cable
Above are the top 4 providers in Elm City, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Elm City ratings may vary and are shown below.
Who is the Best Internet Provider in Elm City, NC?
Greenlight is the highest-rated internet provider in Elm City based on 278 North Carolina customer reviews, and Greenlight has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Elm City, North Carolina, and customers throughout the country.
Top Rated Internet Providers in Elm City
Local, State, and National Ratings for all Elm City Internet Providers
| ISP / Tech Type | Elm City Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight | (1) | (1) | (17) | View Plans | ||
| Spectrum | (1) | (186) | (1738) | View Plans | ||
| Brightspeed | (1) | (14) | (64) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Optimum | (0) | (11) | (246) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on 278 reviews from North Carolina internet customers, Greenlight is the best internet service provider for Elm City residents. Greenlight was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in North Carolina, with 4.00 out of 5 stars and 68.0% coverage in Elm City.
At a national level, based on 4052 national reviews for any of the providers listed above, Greenlight is rated higher than any other provider, with a rating of 4.63 out of 5.
Which Providers are Available at my Home in Elm City?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Elm City?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Greenlight. On the other hand, based on data provided by the internet providers to the FCC, Spectrum and Greenlight should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Elm City
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Brightspeed | 2,000 Mbps | ||
| Greenlight | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Optimum | 940 Mbps | ||
| Verizon | 300 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| US Cellular | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Elm City
| ISP / Tech Type | Elm City Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight | (1) | (1) | (17) | View Plans | ||
| Spectrum | (1) | (186) | (1738) | View Plans | ||
| Brightspeed | (1) | (14) | (64) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| Optimum | (0) | (11) | (246) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on data reported by Elm City ISPs to the FCC, the fastest speeds in the city are available through Spectrum and Greenlight. These internet providers offer speeds up to 2,000 Mbps in Elm City. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with Greenlight. This indicates Greenlight reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Elm City?
North Carolina customers rate Spectrum as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Spectrum received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Greenlight is rated in second place for affordability by the company’s Elm City customers with an average price rating of 5.00 out of 5.
The chart and graph below show how customers in Elm City, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Elm City
| ISP / Tech Type | Elm City Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight | (1) | (1) | (17) | View Plans | ||
| Spectrum | (1) | (186) | (1738) | View Plans | ||
| Brightspeed | (1) | (14) | (64) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| Optimum | (0) | (11) | (246) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Elm City Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Elm City below, including the metrics used and how Elm City compares to the rest of North Carolina and nation.
| Metric
(hover for details)
|
Elm City | North Carolina | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Elm City that have a Fiber internet connection available to their home. | 59.45% | 72.63% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,219 Mbps | 3,368 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Elm City. | 5.8 | 7.0 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.4 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 7% | 15% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 90% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 85% | 89% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 68% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 68% | 77% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Elm City ISP Report Card & Digital Connectivity Index
The ISP Report Card in Elm City is C+, which is comparable to other cities. The local demand for broadband internet connectivity in Elm City is high with a score of 44 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Elm City have done a average job meeting the needs of its residents.
The Elm City ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
85% of Elm City households have an internet connection despite having 99.75% availability. 68% of households have fiber, cable, or DSL, 9% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 68% of households have a broadband connection such as fiber, cable or DSL available to their home, 68% subscribe to it. A moderate amount of Elm City residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Elm City?
- ISP Report Card: C+
- Digital Connectivity Index: 54 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 62 / 100
- ISP Report Card: B
- Digital Connectivity Index: 59 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 42 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 8 / 100
- ISP Report Card: B
- Digital Connectivity Index: 31 / 100
- ISP Report Card: B
- Digital Connectivity Index: 51 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 51 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 40 / 100
How Much Speed does a Elm City Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Elm City is 2.4, which is smaller than the North Carolina average of 2.5 and smaller than the national average of 2.7. Elm City's average household income is $67,061 which is about average for the North Carolina average of $80,144 and about average for the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Elm City also has 11% of its population enrolled in school between the 6th grade and college level, this is lower than the North Carolina average of 16%. Additionally, 7% of residents work from home, which is lower than the 15% of residents in North Carolina who work from home. This and other factors you can see above show us that the community of Elm City has an average need for internet connectivity and speeds.
Compared to the rest of the country, Elm City households are more technology-disengaged. 90% of households have some sort of computing device, 73% have desktops or laptops in the home, and 85% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Elm City?
Greenlight Fiber in Elm City, NC
Greenlight offers Fiber service to 34.2% of Elm City homes. Across the city, Greenlight Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Brightspeed Fiber in Elm City, NC
Brightspeed offers Fiber service to 26.5% of Elm City homes. Across the city, Brightspeed Fiber has speeds up to 1,973 Mbps, with speeds from 10 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated higher than other types of internet service available in Elm City from Brightspeed in terms of customer satisfaction.
Spectrum Fiber in Elm City, NC
Spectrum offers Fiber service to 5.4% of Elm City homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Elm City?
Spectrum Cable in Elm City, NC
Spectrum offers Cable service to 62.6% of Elm City homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Optimum Cable in Elm City, NC
Optimum offers Cable service to 29.7% of Elm City homes. Across the city, Optimum Cable is the only type of service available from the company, with speeds up to 940 Mbps
Which DSL Internet Providers are Available in Elm City?
Brightspeed DSL in Elm City, NC
Brightspeed offers DSL service to 93.4% of Elm City homes. Across the city, Brightspeed DSL has speeds up to 49 Mbps, with speeds from 10 Mpbs up to 140 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.2 Mbps throughout the city. Brightspeed DSL is rated lower than other types of internet service available in Elm City from Brightspeed in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Elm City?
T-Mobile Home Internet Fixed Wireless in Elm City, NC
T-Mobile Home Internet offers Fixed Wireless service to 87.5% of Elm City homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 75 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city.
US Cellular Fixed Wireless in Elm City, NC
US Cellular offers Fixed Wireless service to 81.2% of Elm City homes. Across the city, US Cellular Fixed Wireless is the only type of service available from the company, with speeds up to 24 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 3.7 Mbps throughout the city.
EarthLink Fixed Wireless in Elm City, NC
EarthLink offers Fixed Wireless service to 52.9% of Elm City homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 34 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.1 Mbps throughout the city.
AT&T Fixed Wireless in Elm City, NC
AT&T offers Fixed Wireless service to 52.9% of Elm City homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 34 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.1 Mbps throughout the city.
Verizon Fixed Wireless in Elm City, NC
Verizon offers Fixed Wireless service to 48.1% of Elm City homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Which ISP Should You Choose in Elm City?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Elm City is Greenlight.
- The fastest internet provider should be Spectrum and Greenlight. Considering speed for the money and reliability in speeds, Greenlight may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Elm City is Spectrum.
- Viasat, HughesNet, and Brightspeed has the broadest coverage in Elm City, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Elm City compare to other cities with a similar population?
To see how Elm City stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Elm City's C+ ISP Report Card and 44 / 100 Digital Connectivity Index.
- ISP Report Card: B+
- Digital Connectivity Index: 94 / 100
- ISP Report Card: A
- Digital Connectivity Index: 92 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 43 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 50 / 100
- ISP Report Card: A
- Digital Connectivity Index: 52 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 77 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 44 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 61 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 47 / 100
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