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Best Internet Providers in Factoryville, NY

All 5 providers, ranked by coverage, speed and customer ratings

Factoryville has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Factoryville.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber99.0%Essex County 70.8%top 26%
Average top speed1,000 MbpsEssex County 1,511 Mbpstop 38%
Providers53.9 at a typical addressbottom 46%
Homes with internet92%Essex County 92%top 20%
ISP Report CardC+score 50 of 100top 34%
Connectivity index55/100Essex County 60/100top 23%

Ranks compare Factoryville with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.

The Best Internet in Factoryville, NY at a Glance

Top rankedSee the full rankingFirst in our Factoryville ranking by coverage, speed and customer ratings.See plans
FastestBridge Point Communication, Slic Network Solutions, and SpectrumUp to 1,000 Mbps advertised to the FCCCompare speeds
Best ratedT-Mobile Home InternetRated 4.22 out of 5 by its customers, available to 70.44% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Factoryville Internet Providers, Ranked by Coverage, Speed and Customer Ratings

Bridge Point Communication

Bridge Point Communication logo

Availability:

99.0%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Factoryville.

Max Download Speed InfoCalculated from the maximum speeds available to most Factoryville residents, weighted by block population.

Customer Rating

Fiber

99.0%

1,000 Mbps

1,000 Mbps

Fiber: 0.0 of 5 stars

(0)

SLICFiber

SLICFiber logo

Availability:

96.8%

Customer Rating:

5.0 of 5 stars

(2)

View Plans

Price: $65.00 - $95.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Factoryville.

Max Download Speed InfoCalculated from the maximum speeds available to most Factoryville residents, weighted by block population.

Customer Rating

Fiber

96.8%

1,000 Mbps

1,000 Mbps

Fiber: 5.0 of 5 stars

(2)

Spectrum

Spectrum logo

Availability:

56.2%

Customer Rating:

3.3 of 5 stars

(1949)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Factoryville.

Max Download Speed InfoCalculated from the maximum speeds available to most Factoryville residents, weighted by block population.

Customer Rating

Fiber

30.5%

1,000 Mbps

1,000 Mbps

Fiber: 3.5 of 5 stars

(207)

Cable

56.2%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1739)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

70.4%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Factoryville.

Max Download Speed InfoCalculated from the maximum speeds available to most Factoryville residents, weighted by block population.

Customer Rating

Fixed Wireless

70.4%

25 Mbps

25 Mbps

Wireless: 4.0 of 5 stars

(342)

Verizon

Verizon logo

Availability:

28.8%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Factoryville.

Max Download Speed InfoCalculated from the maximum speeds available to most Factoryville residents, weighted by block population.

Customer Rating

Fixed Wireless

28.8%

300 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(362)

Satellite providers, which generally offer 100% coverage across the United States, are available for Factoryville residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Factoryville ratings may vary and are shown below.

Who is the Best Internet Provider in Factoryville, NY?

T-Mobile Home Internet is the best internet provider in Factoryville based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Factoryville, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 70.44% of the city.

Which Providers are Available at my Home in Factoryville?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Factoryville, NY map of internet availability

How Factoryville Compares to Places Its Size

Factoryville's report card score is in the top 34% and its connectivity index is in the top 23%.

C+score 50 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.top 34%
55/100Essex County 60/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.top 23%
Measure Factoryville Rank among US places under 1,000 people Essex County New York US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 99.0% top 26% 70.8% 86.4% 71.5% 6,946 places at 100.0%
Average top speed 1,000 Mbps top 38% 1,511 Mbps 4,235 Mbps 3,486 Mbps Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps)
Providers at a typical address 3.9 bottom 46% 3.2 5.2 7.1 Los Prados, PR (15.1)
Connectivity index inputs: how much households need and use the internet
People per household 2.2 bottom 24% 2.1 2.6 2.7 Paguate, NM (13.4)
Workers who work from home 4% bottom 20% 14% 15% 15% Boys Town, NE (100%)
Homes with a computer, tablet or phone 95% top 31% 95% 95% 96% 1,494 places at 100%
Homes with internet 92% top 20% 92% 91% 91% 370 places at 100%
Homes on fiber, cable or DSL 82% top 7% 78% 77% 76% 23 places at 100%
More about the households here
Homes with a desktop or laptop 83% top 17% 80% 80% 81% 72 places at 100%
Median household income $83,833 top 27% $74,907 $100,975 $93,246 22 places at $250,001
Residents in school (6th grade to college) 10% bottom 38% 10% 16% 16% University at Buffalo, NY (100%)

Fiber reaches 99.0% of homes in Factoryville, against 70.8% across Essex County and 86.4% across New York. Households in Factoryville are smaller than the US average (2.2 people against 2.7); 4% of workers work from home (US 15%); and the median household income is $83,833 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in Factoryville

Which Fiber Internet Providers are Available in Factoryville?

Bridge Point Communication Fiber in Factoryville, NY

Bridge Point Communication logo

Availability:

99.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

Bridge Point Communication offers Fiber service to 99.0% of Factoryville homes. Across the city, Bridge Point Communication Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 500, with an average of 500 Mbps throughout the city. Bridge Point Communication Fiber is rated other types of internet service available in Factoryville from Bridge Point Communication in terms of customer satisfaction.

Slic Network Solutions Fiber in Factoryville, NY

SLICFiber logo

Availability:

96.8%

Customer Rating:

5.0 of 5 stars

(2)

Avg. Download Speed

1,000 Mbps

Slic Network Solutions offers Fiber service to 96.8% of Factoryville homes. Across the city, Slic Network Solutions Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Slic Network Solutions Fiber. Slic Network Solutions Fiber is rated the same as other types of internet service available in Factoryville from Slic Network Solutions in terms of customer satisfaction.

Spectrum Fiber in Factoryville, NY

Spectrum logo

Availability:

30.5%

Customer Rating:

3.5 of 5 stars

(207)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 30.5% of Factoryville homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 500, with an average of 500 Mbps throughout the city. Spectrum Fiber is rated about the same as other types of internet service available in Factoryville from Spectrum in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Factoryville?

T-Mobile Home Internet Fixed Wireless in Factoryville, NY

T-Mobile Home Internet logo

Availability:

70.4%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

25 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 70.4% of Factoryville homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Factoryville from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Factoryville, NY

Verizon logo

Availability:

28.8%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

300 Mbps

Verizon offers Fixed Wireless service to 28.8% of Factoryville homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Factoryville from Verizon in terms of customer satisfaction.

Which Cable Internet Providers are Available in Factoryville?

Spectrum Cable in Factoryville, NY

Spectrum logo

Availability:

56.2%

Customer Rating:

3.3 of 5 stars

(1739)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 56.2% of Factoryville homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 915 Mbps throughout the city. Spectrum Cable is rated higher than other types of internet service available in Factoryville from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Factoryville?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Factoryville, NY.

Internet in Factoryville by Neighborhood and ZIP Code

Each row links to that place’s page.

Neighborhoods in Factoryville

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

ZIP codes in Factoryville

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

How Factoryville Compares to Nearby Places

The 10 places nearest to Factoryville that have their own pages are all within 7 miles, 4 of them in Vermont. Among them, Crown Point has the most homes with fiber (99.4%) and Port Henry the fewest (69.7%); Factoryville has 99.0%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Factoryville (this page)406 99.0%1,000 Mbps3.9C+55/100
Port Henry1,539 69.7%1,000 Mbps3C-58/100
Crown Point1,019 99.4%1,000 Mbps2.9C+53/100
Moriah994 79.3%1,000 Mbps3.4C-64/100
Bridport, VT916 99.6%1,025 Mbps3.7C+40/100
Crown Point Center352 100.0%1,000 Mbps3.3C+51/100
Street Road284 50.7%980 Mbps2.1D+60/100
Cream Hill, VT200 96.5%966 Mbps3.1C38/100
Chimney Point, VT197 100.0%1,000 Mbps4.5B-63/100
Ironville149 96.6%1,000 Mbps2.7C52/100
West Bridport, VT95 94.7%3,507 Mbps4.7B41/100

Who is the Fastest Internet Provider in Factoryville?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Bridge Point Communication, Slic Network Solutions, and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Factoryville

Max Advertised Speed in Factoryville, NY
Bridge Point Communication1,000
Slic Network Solutions1,000
Spectrum1,000
Verizon300
Viasat100
HughesNet25
T-Mobile Home Internet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Factoryville. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Factoryville Internet Providers

Based on 349 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Factoryville residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.74 out of 5 stars and 28.8% coverage in Factoryville.

At a national level, based on 3109 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all Factoryville Internet Providers

The table below shows average customer ratings from customers in Factoryville, New York, and customers throughout the country.

ISP / Tech TypeFactoryville OverallNew York OverallNational OverallFor Service
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (18)4 of 5 stars (342)View Plans
SLICFiberNo rating yet (0)5 of 5 stars (2)5 of 5 stars (2)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (140)4 of 5 stars (816)View Plans
SpectrumNo rating yet (0)3 of 5 stars (189)3.5 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans
Bridge Point CommunicationNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Customer Ratings for Internet Provider Speeds in Factoryville

Based on data reported by Factoryville ISPs to the FCC, the fastest speeds in the city are available through Bridge Point Communication, Slic Network Solutions, and Spectrum. These internet providers offer speeds up to 1,000 Mbps in Factoryville. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeFactoryville SpeedNew York SpeedNational SpeedFor Service
VerizonNo rating yet (0)4 of 5 stars (140)4 of 5 stars (816)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (18)4 of 5 stars (342)View Plans
SLICFiberNo rating yet (0)4.5 of 5 stars (2)4.5 of 5 stars (2)View Plans
SpectrumNo rating yet (0)3.5 of 5 stars (189)3.5 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans
Bridge Point CommunicationNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Who is the Cheapest Internet Provider in Factoryville?

Of the providers in Factoryville, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Factoryville where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. Slic Network Solutions is rated second for affordability, with an average price rating of 5.00 out of 5.

The table below shows how customers in Factoryville, New York, and the United States rated the affordability of their internet service.

Rated Affordability in Factoryville

ISP / Tech TypeFactoryville AffordabilityNew York AffordabilityNational AffordabilityFor Service
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (18)4 of 5 stars (342)View Plans
SLICFiberNo rating yet (0)5 of 5 stars (2)5 of 5 stars (2)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (140)3.5 of 5 stars (816)View Plans
SpectrumNo rating yet (0)2.5 of 5 stars (189)3 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans
Bridge Point CommunicationNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Customer Reviews for Internet Service Providers in New York

Customer Reviews

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ISPReports User

Verizon Fiber

1 of 5 stars November 13, 2026

do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid

Plan Pricing: 1 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 1 of 5 stars

ISPReports User

Fidium

1 of 5 stars October 31, 2026

Impossible to reach and very difficult to get help - never in real time.

Plan Pricing: 1 of 5 stars
Internet Speed: 1 of 5 stars
Overall Rating: 1 of 5 stars

ISPReports User

Optimum Cable

3 of 5 stars September 06, 2026
Plan Pricing: 3 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 3 of 5 stars

An angry resident of Glenville, NY

Spectrum Cable

2 of 5 stars July 06, 2026

Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.

Plan Pricing: 2 of 5 stars
Internet Speed: 2 of 5 stars
Overall Rating: 2 of 5 stars

A Addison, NY Customer

T-Mobile Home Internet Fixed Wireless

5 of 5 stars June 09, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

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Which ISP Should You Choose in Factoryville?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Factoryville is T-Mobile Home Internet.
  • The fastest internet provider should be Bridge Point Communication, Slic Network Solutions, and Spectrum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Factoryville is T-Mobile Home Internet.
  • Viasat, HughesNet, and Bridge Point Communication has the broadest coverage in Factoryville, available to 99.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.