Best Internet Providers in Ferrum, VA
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Ferrum, VA
Ferrum has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Ferrum.
Ranks compare Ferrum with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Ferrum, VA at a Glance
Ferrum Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Brightspeed
Connection
Customer Rating
DSL
Fixed Wireless
Shentel
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Ferrum ratings may vary and are shown below.
Who is the Best Internet Provider in Ferrum, VA?
AT&T is the highest-rated internet provider in Ferrum based on 134 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Ferrum?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Ferrum
- Shentel - fiber coverage map
- Shentel - cable coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Brightspeed - dsl coverage map
- Citizens Telephone Cooperative - fiber coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Brightspeed - fixed wireless coverage map
- Citizens Telephone Cooperative - dsl coverage map
How Ferrum Compares to Places Its Size
Ferrum's report card score is in the bottom 27% and its connectivity index is in the bottom 46%.
| Measure | Ferrum | Rank among US towns of 1,000 to 9,999 people | Franklin County | Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 49.3% | bottom 34% | 53.6% | 79.0% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 1,392 Mbps | bottom 49% | 1,450 Mbps | 2,389 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 4.3 | bottom 25% | 5.8 | 5.7 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | top 45% | 2.4 | 2.6 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 12% | top 34% | 13% | 18% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 91% | bottom 29% | 90% | 96% | 96% | 515 places at 100% |
| Homes with internet | 88% | bottom 50% | 84% | 92% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 57% | bottom 29% | 58% | 77% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 73% | bottom 45% | 72% | 83% | 81% | 12 places at 100% |
| Median household income | $63,548 | bottom 30% | $73,560 | $109,990 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 29% | top 1% | 14% | 16% | 16% | University Park, PA (95%) |
Fiber reaches 49.3% of homes in Ferrum, against 53.6% across Franklin County and 79.0% across Virginia. Households in Ferrum are smaller than the US average (2.5 people against 2.7); 12% of workers work from home (US 15%); and the median household income is $63,548 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Ferrum
Which Fiber Internet Providers are Available in Ferrum?
Shentel Fiber in Ferrum, VA
Availability:
47.3%
Customer Rating:
(7)
Avg. Download Speed
2,136 Mbps
Shentel offers Fiber service to 47.3% of Ferrum homes. Across the city, Shentel Fiber has speeds up to 2,136 Mbps, with speeds from 1,000 Mpbs up to 10,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Shentel Fiber. Shentel Fiber is rated lower than other types of internet service available in Ferrum from Shentel in terms of customer satisfaction.
Citizens Telephone Cooperative Fiber in Ferrum, VA
Availability:
2.0%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Citizens Telephone Cooperative offers Fiber service to 2.0% of Ferrum homes. Across the city, Citizens Telephone Cooperative Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Ferrum?
T-Mobile Home Internet Fixed Wireless in Ferrum, VA
Availability:
80.1%
Customer Rating:
(342)
Avg. Download Speed
67 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 80.1% of Ferrum homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
EarthLink Fixed Wireless in Ferrum, VA
Availability:
43.2%
Customer Rating:
(4)
Avg. Download Speed
34 Mbps
EarthLink offers Fixed Wireless service to 43.2% of Ferrum homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 34 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.1 Mbps throughout the city.
AT&T Fixed Wireless in Ferrum, VA
Availability:
43.2%
Customer Rating:
(205)
Avg. Download Speed
34 Mbps
AT&T offers Fixed Wireless service to 43.2% of Ferrum homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 34 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.1 Mbps throughout the city.
Verizon Fixed Wireless in Ferrum, VA
Availability:
38.2%
Customer Rating:
(362)
Avg. Download Speed
222 Mbps
Verizon offers Fixed Wireless service to 38.2% of Ferrum homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 222 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the city.
Brightspeed Fixed Wireless in Ferrum, VA
Availability:
10.0%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
Brightspeed offers Fixed Wireless service to 10.0% of Ferrum homes. Across the city, Brightspeed Fixed Wireless has speeds up to 10 Mbps
Which Cable Internet Providers are Available in Ferrum?
Shentel Cable in Ferrum, VA
Availability:
47.0%
Customer Rating:
(24)
Avg. Download Speed
1,000 Mbps
Shentel offers Cable service to 47.0% of Ferrum homes. Across the city, Shentel Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Ferrum?
Brightspeed DSL in Ferrum, VA
Availability:
78.8%
Customer Rating:
(43)
Avg. Download Speed
55 Mbps
Brightspeed offers DSL service to 78.8% of Ferrum homes. Across the city, Brightspeed DSL has speeds up to 55 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 5.8 Mbps throughout the city. Brightspeed DSL is rated higher than other types of internet service available in Ferrum from Brightspeed in terms of customer satisfaction.
Citizens Telephone Cooperative DSL in Ferrum, VA
Availability:
2.0%
Customer Rating:
(0)
Avg. Download Speed
27 Mbps
Citizens Telephone Cooperative offers DSL service to 2.0% of Ferrum homes. Across the city, Citizens Telephone Cooperative DSL has speeds up to 27 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 4.9 Mbps throughout the city.
Internet in Ferrum by Neighborhood and ZIP Code
Ferrum has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Ferrum
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Ferrum
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 24088 | 4,811 | 51.1% | 1,295 Mbps | 4.3 | C- | 46/100 |
How Ferrum Compares to Nearby Places
The 10 places nearest to Ferrum that have their own pages are all within 11 miles. Among them, Callaway has the most homes with fiber (91.3%) and Bassett the fewest (8.1%); Ferrum has 49.3%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Ferrum (this page) | 4,205 | 49.3% | 1,392 Mbps | 4.3 | C- | 45/100 |
| Rocky Mount | 15,630 | 34.0% | 1,901 Mbps | 5.9 | C+ | 34/100 |
| Bassett | 10,311 | 8.1% | 1,204 Mbps | 5 | C- | 21/100 |
| Callaway | 2,729 | 91.3% | 925 Mbps | 4.5 | C | 31/100 |
| Henry | 1,505 | 45.5% | 574 Mbps | 3.6 | D+ | 20/100 |
| Sydnorsville | 1,097 | 49.3% | 810 Mbps | 5.2 | C- | 17/100 |
| Oak Level | 587 | 82.5% | 934 Mbps | 5.9 | C+ | 18/100 |
| Simpsons | 490 | 100.0% | 1,000 Mbps | 4.8 | B- | 38/100 |
| Redwood | 458 | 59.8% | 3,459 Mbps | 6.9 | B | 41/100 |
| Prilliman | 231 | 97.8% | 979 Mbps | 4.7 | C+ | 49/100 |
| Philpott | 136 | 0.0% | 352 Mbps | 2.2 | F | 19/100 |
Who is the Fastest Internet Provider in Ferrum?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Shentel should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Ferrum
| Shentel | 10,000 |
|---|---|
| Citizens Telephone Cooperative | 1,000 |
| Verizon | 300 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| Brightspeed | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Ferrum. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Ferrum Internet Providers
Based on 134 reviews from Virginia internet customers, AT&T is the best internet service provider for Ferrum residents. AT&T was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 3.90 out of 5 stars and 80.1% coverage in Ferrum.
At a national level, based on 2335 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Ferrum Internet Providers
The table below shows average customer ratings from customers in Ferrum, Virginia, and customers throughout the country.
| ISP / Tech Type | Ferrum Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) |  (6) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| HughesNet | (0) |  (1) | (25) | View Plans | ||
| Shentel | (0) | (27) | (35) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Brightspeed | (0) | (6) | (76) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Citizens Telephone Cooperative | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Ferrum
Based on data reported by Ferrum ISPs to the FCC, the fastest speeds in the city are available through Shentel. The company offers speeds up to 10,000 Mbps in Ferrum. Therefore, the average customer can get up to 1,764 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Ferrum Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (6) | (1051) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| Shentel | (0) | (27) | (35) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Brightspeed | (0) | (6) | (76) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Citizens Telephone Cooperative | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Ferrum?
Of the providers in Ferrum, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Ferrum where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.90 out of 5 for price, which is similar to the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.67 out of 5.
The table below shows how customers in Ferrum, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Ferrum
| ISP / Tech Type | Ferrum Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Brightspeed | (0) | (6) | (76) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| Shentel | (0) | (27) | (35) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Citizens Telephone Cooperative | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
Jean
Zitel Fiber
October 22, 2026 Slow
ISPReports User
Zitel
October 20, 2026 slow
ISPReports User
Swiftcurrent Connect Fiber
October 20, 2026 Fast
ISPReports User
FiberLync Fiber
September 22, 2026 ISPReports User
Brightspeed
August 24, 2026 Streaming tv is great and security cameras are great but having issues with gaming (Lots of lag)
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Which ISP Should You Choose in Ferrum?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Ferrum is AT&T.
- The fastest internet provider should be Shentel. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Ferrum is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Ferrum, available to 80.1% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.